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compaq armada 110 User Manual

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    							1–16Maintenance and Service Guide
    Product Description
    The external components on the bottom of the computer are 
    shown in Figure 1-6 and described in Table 1-6.
    Figure 1–6: Bottom Components 
    						
    							Product Description
    Maintenance and Service Guide1–17
    Table 1-6
    Bottom Components
    Item Component Function
    1 Mini PCI slot cover Contains the mini PCI modem or 
    network interface card.
    2 Fan vent Provides airflow to cool internal 
    components.
    3 Certificate of Authenticity label Contains the Product Key, which 
    may need to be entered before 
    using some Windows operating 
    systems.
    4 Memory expansion 
    compartmentCovers the memory expansion 
    compartment.
    5 Front label area Contains agency information.
    6 Battery  compartment Accepts a 9-cell Lithium ion (Li ion) 
    or Nickel Metal Hydride (Ni MH) 
    battery pack.
    7 Battery release latch Releases the battery pack from 
    the battery bay.
    8 Serial number Identifies the computer. 
    						
    							1–18Maintenance and Service Guide
    Product Description
    1.4 Design Overview
    This section presents a design overview of key parts and features 
    of the computer. Refer to Chapter 3, “Illustrated Parts Catalog” 
    and Chapter 5, “Removal and Replacement Procedures.”
    The system board provides the following device connections:
    Memory expansion board
    Hard drive
    Display
    Keyboard/TouchPad
    Audio
    Intel Pentium III or Intel Celeron Processors
    Fan
    PC Card
    Modem or modem/NIC
    Microphone
    The computer uses an electrical fan for ventilation. The fan is 
    controlled by a temperature sensor and is designed to turn on 
    automatically when high temperature conditions exist. These 
    conditions are affected by high external temperatures, system 
    power consumption, power management/battery conservation 
    configurations, battery fast charging, and software applications. 
    Exhaust air is displaced through the ventilation grill located on 
    the right side of the computer.
    ÄCAUTION: To properly ventilate the computer, allow at least a 3-inch 
    (7.6 cm) clearance on the left and right sides of the computer. 
    						
    							Maintenance and Service Guide2–1
    2
    Troubleshooting
    ÅWARNING: Only authorized technicians trained by Compaq should 
    repair this equipment. All troubleshooting and repair procedures 
    are detailed to allow only subassembly/module level repair. 
    Because of the complexity of the individual boards and 
    subassemblies, no one should attempt to make repairs at the 
    component level or to make modifications to any printed wiring 
    board. Improper repairs can create a safety hazard. Any indication 
    of component replacement or printed wiring board modification may 
    void any warranty or exchange allowances.
    Utilities that are preinstalled on the computer include:
    PhoenixBIOS Setup Utility—Allows you to modify or 
    restore factory default settings and configure the system 
    BIOS to diagnose and solve minor problems.
    Power Management—Allows you to reduce your computer 
    power consumption. Power Management information is 
    contained in Chapter 1.
    Security—Allows you to set or remove your power-on 
    password. Security information is contained in Chapter 1. 
    						
    							2–2Maintenance and Service Guide
    Troubleshooting
    Using the PhoenixBIOS Setup Utility
    The PhoenixBIOS Setup Utility (PSU) is built into the system. 
    You can configure the system BIOS and modify or restore factory 
    default settings, such as date and time, types of disk drives, power 
    management, and password settings. To run PSU, press 
    F10 
    during system startup. When the main screen displays, use the 
    keyboard and arrow keys to move around the menus and make 
    selections. 
    						
    							Troubleshooting
    Maintenance and Service Guide2–3
    Troubleshooting Flowcharts for 
    Portable Computers
    Table 2-1
    Troubleshooting Flowcharts Overview
    Section Description
    2.1 Initial troubleshooting
    2.2 No power, part 1
    2.3 No power, part 2
    2.4 No power, part 3
    2.5 No power, part 4
    2.6 No video, part 1
    2.7 No video, part 2
    2.8 Non-functioning docking station
    2.9 No operating system (OS) loading
    2.10 No OS loading from hard drive, part 1
    2.11 No OS loading from hard drive, part 2
    2.12 No OS loading from hard drive, part 3
    2.13 No OS loading from diskette drive
    2.14 No OS loading from CD-/DVD-ROM drive
    2.15 No audio, part 1
    2.16 No audio, part 2
    2.17 Non-functioning device
    2.18 Non-functioning keyboard
    2.19 Non-functioning pointing device
    2.20 No network or modem connection 
    						
    							2–4Maintenance and Service Guide
    Troubleshooting
    2.1 Initial Troubleshooting
    Connecting
    to network
    or modem?Go to
    Section 2.20,
    Network
    or Modem 
    Connection.
    Begin
    Troubleshooting
    Is there
    power?
    Is the OS
    loading? Is there video?
    (no boot)
    Is there
    sound?Beeps,
    LEDs, or error
    Messages?
    Keyboard/
    pointing 
    device 
    working?Go to
    Section 2.17,
    Non-Functioning
    Device Go to
    Section 2.2,
    No Power
    Go to
    Section 2.6,
    No VideoAll drives
    working?
    Y
    Y
    Y
    Y
    YY
    Y
    Y N N
    N
    N
    N
    End
    N
    N
    N
    Go to
    Section 2.9,
    No OS Loading
    Go to
    Section 2.15,
    No AudioGo to
    Section 2.18,
    Non Functioning 
    Keyboard,
    or Section 2.19, 
    Non-Functioning 
    Pointing Device. Check
    LED board, 
    speaker 
    connections. 
    						
    							Troubleshooting
    Maintenance and Service Guide2–5
    2.2 No Power, Part 1
    No Power
    (Power LED is off)
    1. Reseat power cables in docking station
    and at the AC outlet.
    2. Ensure AC power source is active.
    3. Ensure power strip is working.
    Done
    Remove from
    docking station
    if applicable.
    Power up
    on battery
    power?
    Power up
    on AC
    power?
    Power up
    in docking
    station?
    Power up
    on battery
    power?
    Power up
    in docking
    station?Done *Reset
    power.
    *Reset
    power.Power up
    on AC
    power?
    NY
    YN
    N
    YN
    N
    Y Y
    YN
    1. On some models, there is a separate resbutton.
    2. On some models, the computer may be 
    reset using the Standby switch and eith
    ethe lid switch or the main power switch.
    *Notes:Go to
    Section 2.4,
    No Power, Part 3Go to
    Section 2.3,
    No Power, Part 2
    Go to
    Section 2.8,
    Non-Functioning
    Docking Station 
    						
    							2–6Maintenance and Service Guide
    Troubleshooting
    2.3 No Power, Part 2
    Continued from 
    Section 2.3,
    No Power, Part 1
    Visually check for
    debris in battery 
    socket and clean 
    if necessary
    Done
    NY
    Power on? Check battery by 
    recharging, 
    moving to another 
    computer, or 
    replacing it.
    Power on?
    Done
    Y
    Replace power 
    supply, (if 
    applicable)
    N
    Power on?
    Done
    YN
    Go to
    Section 2.4,
    No Power, Part 3 
    						
    							Troubleshooting
    Maintenance and Service Guide2–7
    2.4 No Power, Part 3
    Continued from 
    Section 2.3,
    No Power, Part 2
    Reseat AC adapter
    in computer and
    at power source.
    Internal or
    external AC
    adapter? Done
    Done
    Done Done Power on?
    Power on?Power on? Plug directly
    into AC outlet.
    Power LED
    on?
    Power outlet
    active?Try different
    outlet.Replace external
    AC adapter.
    Replace
    power cord.
    Y
    N
    Y
    Y Y
    Y N
    NN
    N
    External
    Internal
    Go to
    Section 2.5,
    No Power, Part 4 
    						
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