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HP Jornada 520 Series Pocket PC Users Guide

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    							Chapter 10 | Support and service  | 107 
     
     
    Telephone  
    36-1-3430310  
    India   91-11-6826035  
    Indonesia   62-21-3503408  
    Ireland   353-1-6625525  
    Israel   972-9-9524848  
    Italy   39-2-26410350  
    Japan   81-3-33358333  
    Korea   82-2-32700700  
    Malaysia   60-03-2952566  
    Mexico   Mexico City 
    Rest of the country   
    52-58-9922 
    01-800-4720684 
    Netherlands   31-20-6068751  
    New Zealand   64-9-3566640 
    Norway   47-22-116299  
    Philippines   63-2-8673551  
    Poland   48-22-8659999  
    Portugal   351-13180065 
    Russia   7-095-9169821  
    Singapore   65-2725300  
    South Africa   27-11-8061030  
    Spain   34-91-7820109  
    Sweden   46-8-6192170  
    Switzerland (German)  41-1-4332728 
    Switzerland (French)  41-1-4332729 
    Taiwan   886-2-27170055  
    Thailand   66-2-6614000  
    Hungary   Country
    /Region   
    						
    							108 | HP Jornada 520 Series User ’s Guide     
     
     
    Telephone  
    Turkey   90-212-2245925  
    UK  
    USA  
    1-800-4431254  (toll-free, no operator is 
    available) 
    Support & Service 
      1-970-635-1000 
    Palmtops & Organizers (toll 
    call) 
    Venezuela   Caracas 
    Rest of the country   
    207-8488 
    800-47-777 
    Vietnam 84-0-88234530 
    All Customer Care Centers are available during office hours. Pre-sales 
    Information in the USA is available 24 hours per day, 7 days per week. 
    Support & Service in the USA can be contacted from 5 am to 5 pm Pacific 
    Time, Monday through Friday.  Pre-sales Information  44-870-6083003  
    Country
    /Region   
    						
    							| 109 
     
     
    
    Important: This is your hardware product warranty statement. Read it 
    carefully.  
    Warranty terms may be different in your country. If so, your Authorized HP 
    Dealer or Hewlett-Packard Sales and Service office can give you details. 
    9 		$$
    Hewlett-Packard (HP) warrants this hardware product against defects in 
    material and workmanship for a period of one year from receipt by the original 
    end-user purchaser. 
    If HP receives notice of the above-defined defects during the warranty period, 
    HP will either, at its option, repair or replace products that prove to be 
    defective. 
    Should HP be unable to repair or replace the product within a reasonable 
    amount of time, the customers alternate exclusive remedy shall be a refund of 
    the purchase price upon return of the product. 
    & #$
    The above warranty shall not apply to defects resulting from: misuse; dropping 
    the unit; unauthorized modification; opening for any reason except to perform 
    an official upgrade using an HP Upgrade Kit; operation or storage outside the 
    environmental specifications for the product; in-transit damage; improper 
    maintenance; or defect resulting from use of non-HP software, accessories, 
    media, supplies, consumables, or such items not designed for use with the 
    product. 
    HP makes no other express warranty, whether written or oral, with respect to 
    this product. 
    Any implied warranty of merchantability or fitness for a particular purpose is 
    limited to the one-year duration of this written warranty.  
    Some states, provinces, or countries do not allow limitations on how long an 
    implied warranty lasts, so the above limitation or exclusion may not apply to 
    you.  
    						
    							110 | HP Jornada 520 Series User’s Guide    
     
     
    This warranty gives your specific legal rights, and you may also have other 
    rights that vary from state to state, province to province, or country to country. 
    & #!	 	
    The remedies provided above are the customers sole and exclusive 
    remedies. 
    In no event shall HP be liable for any direct, indirect, special, incidental, or 
    consequential damages (including lost profit), whether based on warranty, 
    contract, tort, or any other legal theory.  
    Some states, provinces, or countries do not allow the exclusion or limitation of 
    incidental or consequential damages—including lost profit—so the above 
    limitation or exclusion may not apply to you. 
    
    	
    
     9
    /
    :
    
    +
    -
    ;
    
    The preceding disclaimers and limitations shall not apply to consumer 
    transactions in Australia, New Zealand and the United Kingdom, and shall not 
    affect the statutory rights of consumers.  
    7
    	
    
     
    
    The above warranty terms and any other warranty statement enclosed with 
    this product, except to the extent lawfully permitted, do not exclude, restrict, or 
    modify and are in addition to the statutory rights implied by the Trade Practices 
    Act 1974 or any corresponding State or territory legislation applicable to the 
    sale of this product to you. If you have any queries about your rights, contact 
    the Hewlett-Packard Customer Care Center at 61-3-88778000.  
    7
    	
    
    /
    :
     
    The above warranty terms or any other warranty statement enclosed with this 
    product, except to the extent lawfully permitted, do not exclude, restrict or 
    modify and are in addition to the statutory rights implied by the Consumer 
    Guarantees Act 1993 applicable to the sale of this product to you. If you have 
    any queries about your rights contact the Hewlett-Packard End User Support 
    line at 0800-733547.  
    						
    							Warranty | 111 
     
     
    #$	 	
    #$	 	$
    This HP product contains preinstalled software programs. Please read the HP 
    Software Product License Agreement before proceeding.  
    Important: Carefully read this License Agreement and the Limited Warranty 
    statement before operating the equipment. The rights to the software are 
    licensed, not sold. HP or its licensors continue to own all intellectual property 
    rights to the software, and you will be granted certain rights to use the 
    software upon your acceptance of this license. Rights in the software are 
    offered only on the condition that you agree to all terms and conditions of the 
    License Agreement. Operating the equipment indicates your acceptance of 
    these terms and conditions. If you do not agree to the terms and conditions of 
    the License Agreement, return the complete package for a full refund now. 
    
    
    	
    	
     
    The HP Software Product License Agreement shall govern the use of all 
    software that is provided to you, the customer, as part of this HP product with 
    the exception of Microsoft Software. Microsoft Products are licensed to you 
    under the Microsoft End User License Agreement (EULA) contained in the 
    Microsoft documentation. Any third-party software suppliers warranty terms 
    that may be found online, or in any documentation or other materials 
    contained in the product packaging, shall govern the use of that third-party 
    software. 
    The following License Terms govern the use of the software: 
    4
    You may only use the software on a single computer. You may not reverse, 
    assemble, or decompile the software.  
    Transaction in European Union member states: The prohibition against 
    decompilation shall be subject to Directive 91/250/EEC.
     
    
    You may make copies or adaptations of the software (a) for archival purposes, 
    or (b) when copying or adaptation is an essential step in the use of the 
    software with a computer so long as the copies and adaptations are used in no 
    other manner.  
    You have no other rights to copy unless you acquire an appropriate license to 
    reproduce which is available from HP for some software.   
    						
    							112 | HP Jornada 520 Series User’s Guide    
     
     
    You agree that no warranty, free installation, or free training is provided by HP 
    for any copies or adaptations made by you.  
    All copies and adaptations of the software must bear the copyright notice(s) 
    contained in or on the original.  
    ,
    You agree that you do not have any title to or ownership of the software, other 
    than ownership of the physical media. You acknowledge and agree that the 
    software is copyrighted and protected under the copyright laws. You 
    acknowledge and agree that the software or part thereof may have been 
    developed by a third-party software supplier named in the copyright notice(s) 
    included with the software, who shall be authorized to hold you responsible for 
    any copyright infringement or violation of this or their own License Agreement.  
    
    You may transfer rights to the software to a third party only as part of the 
    transfer of all your rights and only if you obtain the prior agreement of the third 
    party to be bound by the terms of this License Agreement. Upon such a 
    transfer, you agree that your rights to the software are terminated and that you 
    will either destroy all your copies and adaptations or deliver them to the third 
    party. Transfer to a U.S. government department or agency or to a prime or 
    lower tier contractor in connection with a U.S. government contract shall be 
    made only upon prior written agreement to terms required by HP.  
    
    
    
    You may not lease, sublicense the software, or distribute copies or 
    adaptations of the software to the public in physical media, by 
    telecommunication or at all without the prior written consent of HP.  
    
    HP may terminate this software license for failure to comply with any of these 
    terms, provided HP has requested you to cure the failure and you have failed 
    to do so within thirty (30) days of such notice.  
    4
    You agree that the software does not include updates and upgrades that may 
    be available from HP under a separate support agreement. 
    6 
    
    You agree not to export or re-export the software or any copy or adaptation in 
    violation of the U.S. Export Administration regulations or other applicable 
    regulations.   
    						
    							Warranty | 113 
     
     
    47
    7
    The Software and Documentation have been developed entirely at private 
    expense. They are delivered and licensed as “commercial computer software” 
    as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 
    1991) or DFARS 252.227- 7014 (Jun 1995), as “commercial item” as defined 
    in FAR 2.101 (a), or as “Restricted computer software” as defined in FAR 
    52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), 
    whichever is applicable. You have only those rights provided for such Software 
    and Documentation by the applicable FAR or DFARS clause or the HP 
    standard software agreement for the product involved. 
    
    
    	
    
    ), 
    Important: This HP Software Product Limited Warranty shall cover all software 
    that is provided to you, the customer, as part of the HP product, including any 
    operating system software. Any third-party software suppliers warranty terms 
    that may be found on-line, or in any documentation or other materials 
    contained in the product packaging shall supersede the HP Software Product 
    Limited Warranty with regard to that third-party software. 
    )3!8
    #
    HP warrants for a period of NINETY (90) DAYS from the date of purchase that 
    the software product will execute its programming instructions when all files 
    are properly installed. HP does not warrant that the software will be 
    uninterrupted or error free. In the event that this software product fails to 
    execute its programming instructions during the warranty period, your remedy 
    shall be replacement or refund only. Return the media to HP for replacement. 
    Should HP be unable to replace the media within a reasonable amount of 
    time, HP shall refund the purchase price upon return of the product and all 
    copies. 
    
    /
    1
    HP warrants the removable media, if supplied, upon which this product is 
    recorded to be free from defects in material and workmanship under normal 
    use for a period of NINETY (90) DAYS from the date of purchase. In the event 
    the media proves to be defective during the warranty period, your remedy shall 
    be replacement or refund only. Return the media to HP for replacement. 
    Should HP be unable to replace the media within a reasonable amount of 
    time, HP shall refund the purchase price upon return of the product and 
    destruction of all other non-removable media copies of the software product.  
    						
    							114 | HP Jornada 520 Series User’s Guide    
     
     
    )
    
    You must notify HP in writing of any warranty claim not later than thirty (30) 
    days after the expiration of the warranty period. 
    8
    HP makes no other express warranty, whether written or oral, with respect to 
    this product. 
    Any implied warranty of merchantability or fitness for a particular purpose is 
    limited to the 90-day duration of this written warranty. Some states, provinces, 
    or countries do not allow limitations on how long an implied warranty lasts, so 
    the above limitation or exclusion may not apply to you. This warranty gives 
    specific legal rights, and you may also have other rights that vary from state to 
    state, province to province, or country to country. 
    8
    
     
    THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND EXCLUSIVE 
    REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, 
    INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES 
    (INCLUDING LOST PROFIT), WHETHER BASED ON WARRANTY, 
    CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Some states, 
    provinces, or countries do not allow the exclusion or limitation of incidental or 
    consequential damages—including lost profit—so the above limitation or 
    exclusion may not apply to you. 
    In no case shall HPs liability exceed the purchase price for the software 
    and/or product. The limitations set forth above will apply regardless of whether 
    you accept the software. 
    Consumer transactions in Australia and the United Kingdom: The disclaimers 
    and limitations above shall not apply and shall not affect the statutory rights of 
    a Consumer.  
    						
    							| 115 
     
     
    
    AC adapter. An external power supply that converts ac power from a standard 
    household electrical outlet to the low-voltage dc required to operate your HP 
    Jornada. 
    Backup. A duplicate copy of your HP Jornada files and data that is stored on 
    your desktop PC or on a PC card. 
    CompactFlash. A removable media for high-performance memory cards and 
    other peripherals such as modems and network interface cards. 
    Cradle. A desktop base for your HP Jornada that allows instant connectivity to 
    a desktop PC. The cradle remains connected to your desktop PC, even when 
    you remove your HP Jornada. 
    Dial-up connection. A connection between your HP Jornada and another 
    computer by modem. You can have a dial-up connection with an ISP, a 
    network, or with a modem attached to a PC. 
    Direct connection. A connection between your HP Jornada and another 
    computer by means of the sync cable or IR port.  
    DNS (Domain Name System). An Internet service that translates domain 
    names into IP addresses. For example, the domain name www.jornada.com 
    might translate as 198.125.247.4. 
    Driver. A control program that enables a computer to work with a specific 
    device or peripheral. 
    IMAP4 (Internet Messaging Access Protocol v4). A protocol that enables a 
    computer to retrieve messages from a mail server.  
    Infrared port. A communication port that uses optical (infrared) signals rather 
    than wires or cables to transmit data.  
    Internet. A worldwide network of computers offering services such as e-mail, 
    the Worldwide Web, FTP, Usenet news, and others. 
    Intranet. A network that offers services similar to the Internet, but is usually 
    accessible only to users within a single company or organization. 
    IP (Internet Protocol). The standard by which packets of information are 
    transmitted over the Internet.   
    						
    							116 | HP Jornada 520 Series User’s Guide    
     
     
    IrDA (Infrared Data Association protocol). An established standard for 
    infrared communications between computers and other peripherals and 
    devices. 
    ISP (Internet service provider). A commercial business that provides Internet 
    access to individuals or businesses, usually for a fee. 
    LAN (local area network). A group of computers, usually in close proximity 
    (either in the same building or in buildings in close proximity), that are linked 
    together to share files and exchange data. 
    Modem. A communication device that enables a computer to transmit data 
    over telephone lines. 
    NIC (network interface card). A network interface card (NIC) is a card that is 
    installed in a computer so that it can be connected to a network. Network 
    interface cards can provide a dedicated, full-time connection to a network. 
    Partnership. An established relationship between your HP Jornada and your 
    PC for the purpose of synchronizing and transferring data.  
    PIM (personal information manager). An application or set of applications 
    that organizes information such as addresses, appointments, and notes. 
    POP3 (Post Office Protocol v3). A protocol that enables a computer to 
    retrieve messages from a mail server. 
    PPP (Point-to-Point Protocol). The default method your HP Jornada uses to 
    communicate with an ISP network server. 
    Proxy server. A server that sits between a client computer or Web browser 
    and the Internet. A proxy server provides security by filtering requests and can 
    improve performance by storing local copies of requested information. 
    RAM (random access memory). Volatile memory that be read and written. 
    Data stored in RAM is retained only while power is maintained.  
    Remote 
    connection A connection between your HP Jornada and a remote 
    computer or server. 
    Reset. The process of restarting your HP Jornada and reinitializing the 
    operating system. Performing a reset erases any unsaved data in open 
    documents, but preserves data that has been saved. 
    Restore. To return your device to the state it was in when it was last backed 
    up. This involves copying your backup data to your HP Jornada. 
    ROM (read-only memory). A memory circuit into which programs and data 
    are permanently installed. Data in ROM cannot be modified or deleted.  
    						
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