Kyocera KM 5050 User Manual
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Maintenance OPERATION GUIDE5-7 Toner Container and Waste Toner Box Replacement When the touch panel displays Add toner, replace the toner without delay although several more copies are still possible. When replacing the toner container, replace the waste toner box as well. Every time you replace the toner container, be sure to clean the parts as instructed below. Dirty parts may deteriorate output quality. CAUTION: Do not attempt to incinerate the toner container or the waste toner box. Dangerous sparks may cause burns. CAUTION: Do not attempt to force open or destroy the toner container or the waste toner box. 1Open the front cover. 2Push up the toner container stopper and slowly pull out the used toner container until its handle is visible. WARNING: High voltage parts inside. Handle with care because there is a danger of electric shock. CAUTION: Do not pull the toner container all the way out without holding the handle, otherwise it will drop. Downloaded From ManualsPrinter.com Manuals
Maintenance 5-8OPERATION GUIDE 3Keep the stopper up, hold the toner container handle and take out slowly. 4Unwrap a new toner container and tap its top 5-6 times. 5Shake the toner container at least 10 times horizontally to distribute the toner evenly. 6Insert the toner container slowly while holding its handle. Downloaded From ManualsPrinter.com Manuals
Maintenance OPERATION GUIDE5-9 7Using both hands, push in the toner container until it is locked. 8Remove the waste toner box. 9Seal the opening of the waste toner box. CAUTION: Do not attempt to incinerate the toner container or the waste toner box. Dangerous sparks may cause burns. CAUTION: Do not attempt to force open or destroy the toner container or the waste toner box. 10Install a new waste toner box. Downloaded From ManualsPrinter.com Manuals
Maintenance 5-10OPERATION GUIDE 11Remove the cleaning brush (blue colored). 12Pull up left cover 1 lever and open left cover 1. 13As shown in the figure, clean dirt from the separator by moving the brush from side to side along the separator. 14As shown in the figure, clean dirt from the transfer roller by moving the brush from side to side along the roller while rotating the roller by turning the gear at the left end of the roller. Downloaded From ManualsPrinter.com Manuals
Maintenance OPERATION GUIDE5-11 15Put away the cleaning brush after the cleaning. Close the front cover and left cover 1 by pressing specified part. 16Open the Multi Purpose Tray and remove the filters F1 and F2. 17Clean the filters using a vacuum cleaner or the like. CAUTION: Do not wash the filters with water. Do not use the attached cleaning brush. F1 F2 Downloaded From ManualsPrinter.com Manuals
Maintenance 5-12OPERATION GUIDE 18Put the filters back in place and close the Multi Purpose Tray. NOTE: Return the exhausted toner container and waste toner box to your dealer or service representative. The collected toner container and waste toner box will be recycled or disposed in accordance with the relevant regulations. Downloaded From ManualsPrinter.com Manuals
OPERATION GUIDE6-1 6 Troubleshooting This chapter explains how to solve problems with the machine. • Solving Malfunctions .................................................... 6-2 • Responding to Error Messages .................................... 6-4 • Clearing Paper Jams .................................................. 6-12 Downloaded From ManualsPrinter.com Manuals
Troubleshooting 6-2OPERATION GUIDE Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative. Symptom Checkpoints Corrective ActionsReference Page The operation panel does not respond when the main power switch is turned on.Is the machine plugged in? Plug the power cord into an AC outlet.— Pressing the Start key does not produce copies.Is there a message on the touch panel?Determine appropriate response to the message and respond accordingly.6-4 Blank sheets are ejected.Are the originals loaded correctly?When placing originals on the platen, place them face-down and align them with the original size indicator plates.2-40 When placing originals in the optional document processor, place them face-up.2-42 Printouts are too light.Is the machine in Auto Density mode?Set the correct density level for auto density.— Is the machine in Manual Density mode?Use [Image Quality] to set the correct density level.3-9 When changing the default density level, adjust the density manually and choose the desired level.— Is the toner distributed evenly within the toner container?Shake the toner container from side to side about 10 times.5-7 Is there a message indicating the addition of toner?Replace the toner container.5-7 Is the paper damp? Replace the paper with new paper.2-40 Printouts are too dark.Is the machine in Auto Density mode?Set the correct density level for auto density.— Is the machine in Manual Density mode?Use [Image Quality] to set the correct density level.3-9 When changing the default density level, adjust the density manually and choose the desired level.— Downloaded From ManualsPrinter.com Manuals
Troubleshooting OPERATION GUIDE6-3 Printouts are not clear.Did you choose appropriate image quality for the original?Select appropriate image quality.3-9 Printouts are dirty.Is the platen or the document processor dirty?Clean the platen or the document processor.5-2 Is the transfer roller dirty? Brush the transfer roller clean.5-5 Images are skewed.Are the originals placed correctly?When placing originals on the platen, align them with the original size indicator plates.2-42 When placing originals in the optional document processor, align the original width guides securely before placing the originals.2-42 Is the paper loaded correctly?Check the position of the paper width guides.2-43 Papers often jam.Is the paper loaded correctly?Load the paper correctly.2-31 Is the paper of the supported type? Is it in good condition?Remove the paper, turn it over, and reload it.2-31 Is the paper curled, folded or wrinkled?Replace the paper with new paper.2-31 Are there any loose scraps or jammed paper in the machine?Remove any jammed paper.6-12 Printouts from the document processor have black lines.Are the slit glasses dirty? Clean the slit glasses.5-3 Printouts are wrinkled.Is the paper separator of the paper feed unit dirty?Clean the paper separator.5-4 Cannot print.Is the machine plugged in? Plug the power cord into an AC outlet.— Is the machine powered on? Turn on the main power switch.3-2 Is the printer cable connected?Connect the correct printer cable securely.2-3 Was the machine powered on before the printer cable was connected?Power on the machine after connecting the printer cable.2-3 Documents are printed improperly.Is the official application software used on PC?Check that the official printer driver or application software is used.— Symptom Checkpoints Corrective ActionsReference Page Downloaded From ManualsPrinter.com Manuals
Troubleshooting 6-4OPERATION GUIDE Responding to Error Messages If the touch panel displays any of these messages, follow the corresponding procedure. Alphanumeric Error Message Checkpoints Corrective ActionsReference Page Acceptable staple count exceeded.Is the acceptable staple count exceeded? For details, refer to Specifications on page Appendix-6.Press [Continue] to print without using Staple. Press [Cancel] to cancel the job.— Add paper in cassette #.Is the indicated cassette out of paper?Load paper.2-30 Add paper in MP tray.Is the paper of the selected size loaded in the Multi Purpose Tray?Load the paper in the Multi Purpose Tray which is of the size and type indicated on the touch panel.2-33 Add staples.Has any of the built-in finisher, center binding finisher, document finisher or 3,000-sheet capacity document finisher run out of staples?If the staples are depleted, the machine will stop and the location of staple depletion will be indicated on the touch panel. Leave the machine on and follow the instruction to replace the staple case. Press [Continue] to print without using Staple. Press [Cancel] to cancel the job.4-6 Add toner.– Replace the toner container.5-7 An error has occurred.– Internal error has occurred. Turn the main power switch off and on. If error occurs repeatedly, make a note of the error code displayed on the touch panel, and contact your Service Representative.— Box limit exceeded.– Document box is full, and no further storage is available. This job is canceled. Press [End].— – Repeat Copy box is full, and no further repeat copy is available. Press [Continue] to print without using Repeat Copy. Press [Cancel] to cancel the job.— Downloaded From ManualsPrinter.com Manuals