Lucent Technologies CentreVu Supervisor Version 8 Reports Guide

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Options Name Format Tab2-79
.........................................................................................................................................................................................................................................................Options Name Format Tab
OverviewThis sections describes the Options Name Format  tab.
Options name format tab Important!The Name Format tab is accessible when you 
are 
connected to a 
CentreVu CMS server. 
The following graphic shows the Options  Name Format tab (with default 
settings):
Use the Name Format tab to choose or create formats for how 
CentreVu 
CMS entities (splits/skills, ACDs, VDNs, vectors, trunks, trunk groups, 
call work codes, and AUX codes) will display in 
CentreVu Supervisor. 
The display can be set to any one or a combination of {name} for 
Dictionary Name, {entity} for entity type, and {number} for entity number.
To define the name format for entities, do the following steps: 
1. Select the item for which you want to set formats from the Entity 
box.
2. In the Format text box:  
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Options Name Format Tab2-80
3. Do either of the following actions:
• Type the format that you want ({name}, {entity}, and/or 
{number}), or
• Use the drop-down list to choose from a set of preformatted 
options.
For example, if you want to display agent names and extension 
numbers on reports, enter {name} {number} in the Format box.
The Example box provides an example of what the format will 
look like based on your current definition of the name format.
4. Select OK to save your changes. Select Cancel to clear your 
changes. 
See 
Create a New Name Format (2-87) for information on creating a new 
report name format. 
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Report Color Scheme2-81
.........................................................................................................................................................................................................................................................Create a New Report Color Scheme
OverviewThe procedure in this section describes how to create a new report color 
scheme.
If you do not save the new color scheme using the Save As button, the 
changes that you made will overwrite the default color scheme that you 
modified.
Procedure
Use the following procedure to create a new report color scheme: 
1. Choose Options from the Tools  menu, or select the Options button 
from the toolbar. 
2. Select the Report Colors tab.
3. Select the color scheme with which you want to begin from the 
Scheme: drop-down list.
The view of the scheme displays.
4. Choose the Background color for reports by selecting White or 
Automatic.
5. Click on the color bar (1 through 16) you want to modify.
6. Select either the Color Selector  or the Pattern Selector button. 
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Report Color Scheme2-82
If you select the Color Selector  button, the following window 
displays: 
If you select the Pattern Selector button, the following selection box 
displays: 
7. To select a new color, choose from the Basic colors palette, or 
create a custom color using standard 
Windows procedures. 
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Report Color Scheme2-83
8. To select a new pattern, click on the pattern you want to use.
9. Repeat steps 5 through 7 until you have updated all of the color bars 
that you want to modify.
10. When you are done modifying color bars, select Save As.
The following window displays: 
11. Type the name of the report color scheme that you created in the 
text box.
12. Select OK to save the scheme and the scheme name.
Important!You can view the changes that you made to a color 
scheme at any point in the modification by selecting Apply. When 
you do this, the current color scheme is applied to any reports that 
are running.  
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Threshold Color Scheme2-84
.........................................................................................................................................................................................................................................................Create a New Threshold Color Scheme
OverviewThe procedure in this section describes how to create a new threshold 
color scheme.
Procedure
To create a new threshold color scheme for reports, do the following 
steps:
1. Choose Options from the Tools  menu, or select the Options button 
on the toolbar. 
2. Select the Threshold Colors  tab.
3. Select the color scheme with which you want to begin from the 
Scheme: drop-down list.
The view of the scheme displays.
4. Select the element of threshold highlighting that you want to modify 
colors for from the list box (Chart Caution, Chart Insufficient Sample 
Size, Chart Warning, Text Caution, Text Insufficient Sample Size, 
Te x t  W a r n i n g ) .
The current setting for the element displays to the right of the list 
box.
5. Set the color that will be displayed as text:  
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Threshold Color Scheme2-85
6. Use the following steps:
• Select the Color Selector button next to the Text display box. 
The following window displays: 
• Choose a color from the Basic colors palette, or create a 
custom color using standard 
Windows procedures. 
• Select OK when you are done.
The Options window displays.
7. Set the color that will be displayed as the background on the 
threshold element:
8. Use the following steps:
• Select the Color Selector button next to the Background display 
box.
The Color palette displays.
• Choose a color from the Basic colors palette or create a 
custom color using standard 
Windows procedures. 
• Select OK when you are done.
The Options window displays.
9. Repeat steps 4 through 6 until you have updated all of the threshold 
element colors that you want to modify.
10. When you are done modifying the threshold element colors, select 
Save As. 
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Threshold Color Scheme2-86
The following window displays: 
11. Type the name of the threshold color scheme that you created in the 
text box.
12. Select OK to save the scheme and the scheme name.
Important!You can view the changes that you made to a color 
scheme at any point in the modification by selecting Apply. When 
you do this, the current color scheme is applied to any threshold 
highlights that are displayed on running reports. 
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Name Format2-87
.........................................................................................................................................................................................................................................................Create a New Name Format
OverviewThe procedure in this section describes how to create a new report name 
format.
ProcedureTo create a new name format, do the following steps:
1. Choose Options from the Tools  menu, or select the Options button 
on the toolbar. 
2. Select the Name Format tab.
3. Select the Entity for which you want to change the name format.
4. In the Format text box, use the drop-down list to select one of the 
standard formats, or type in a name combination. 
5. Select OK.
If you typed a nonstandard name format in Step 4, the format is not 
saved in the Format list as a standard option.
6. To select another name format, go to the Name Format tab, select 
the format, and then select OK.  
						

							  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Create a New Name Format2-88