Mitel Attendant Console For Sx-2000 Superconsole 2000 User Guide

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 65
MSG Waiting ON
Confirmation that you turned on an extension’s message waiting
indicator by pressing the [Set MSG Waiting] softkey.
Must CANCEL before dialling
Press Cancel on the console keypad, and the try dialing again.
Must Press Retrieve Key then 1 - 6 or * to Retrieve
Held Call. Request Ignored.
Try again, but dial the position number of held call (1-6), or dial *
(to retrieve the longest held call).
Must RELEASE before changing language
You cannot change the language while talking to someone. End
your call before proceeding.
Network
Shows if you have dialed over a MSDN/DPNSS (Digital Private
Network Signalling System) line, which connects two SX-2000
PABXs in a private network.
No Answer
There was no answer at the extension called.
No One on Hold at Specified Hold Position
Verify your position number and try again.
Not Ready
The data call cannot be completed at this time. Try again later.
Operator Absent
If you have changed the status of your console to Operator
Absent, this message is displayed in the DEST area of the console
of another attendant who calls you.
Out of Service
The device you dialed is not in service.
Overriding
Confirmation message when you override a busy party.Page Zone Busy
The zone number you dialed is busy; dial another zone code, or
try again later.
Page Zone Unassigned
Verify the number you dialed. If it still doesn’t work, contact your
communications department.
Press  “Yes ” to Confirm Request or  “No ” to Quit
Press the appropriate softkey.
Problems in changing language
System problem. Contact your communications department.
Recall
A previously extended call has returned to your console after a
time-out period.
Recall – Busy
A previously extended call has returned to your console because
the extension is busy.
Recall - Busy, Campon Not Allowed
There is a restriction preventing you from camping a call on to
the requested destination.
Recall – No Answer
A previously extended call has returned to your console because
the extension did not answer.
Remove MSG Waiting for Station # :
Enter the number of the extension from which you wish to
remove a Message Waiting notification.
Request Denied
Verify what you’ve just done, and try again.
Ringing
The number you dialed is ringing. 
						

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 Reference
Route
You are calling a route.
Seized
Confirmation message when you access a trunk.
Select Paging Zone
Enter the number of the zone which you wish to access by
the Pager.
Selected Operation Not Being Acknowledged.
Request is Abandoned
The telephone system is not processing your request. Try again
later or verify your operation.
Selected Trunk
Indicates that a particular trunk has been selected for use.
Serial
Indicates a caller who wants to talk to several people in
succession.
Serial - Busy
The Serial call has returned to your console because the
destination is busy.
Serial - No Answer
The Serial call has returned to your console because the
destination did not answer before a predetermined period of time.
Serial - Recall
The Serial call you made was successful.
Set MSG waiting for Station # :
Enter the number of the extension on which you wish to set a
Message Waiting notification.
Setup DND for Station # :
Enter the number of the extension for which you wish to set up
Do Not Disturb.SUPERSET x...x
The station in question is a SUPERSET telephone.
SUPERSET 7 Console
You are connected to a SUPERSET 7 console.
SUPERSET 700 Console
You are connected to a SUPERSET 700 console.
SUPERSET 7000 Console
You are connected to a SUPERSET 7000 console.
SC 1000 Console
You are connected to a SUPERCONSOLE 1000.
System is in Night Service 1
The call has been rerouted because the system is in
Night Service 1.
System is in Night Service 2
The call has been rerouted because the system is in
Night Service 2.
System Unable to Complete Selected Operation.
Please Try Again
The telephone system is not processing your request. Try again
later.
Toll Denial - Illegal Dialing
The caller dialed a toll number wrong, and the call has been
rerouted to your console.
Toll Denial - Route Restriction
The caller tried to dial a toll number not allowed in his/her Class
of Restriction and the call has been rerouted to your console.
Tone Timer Expired
You’ve been listening to busy or ringing tone for too long and the
system has disconnected your call. Cancel the call and try again. 
						

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Transferred
The call has been transferred from an internal extension.
Trunk Access Denied
You are not allowed access to the trunk because of your or the
trunk’s Class of Restriction.
Unable to Setup or Add to Conference
Either:
• there is a restriction in your COS/COR preventing you from
setting up a conference;
• you have reached the maximum number of trunks allowed in
a conference;
• you have reached the maximum number of conferees allowed
in a conference; or
• you cannot have two attendants in a conference.Unassigned Directory Number
The number you dialed is not recognized by the telephone
system. Verify your number and try again.
Wake-up Call Not Acknowledged
Part of the Hotel/Motel Feature package. The guest has not
answered the automatic wake-up. (Note: The Hotel/Motel
package is an optional feature.)
Wake-up Call - System Error
Part of the Hotel/Motel Feature package. The Wake-up function
is not operating properly. Contact your communications
department.
You are already using the selected language. Language not
changed.
You made a mistake in selecting the language. Repeat the
procedure. 
						

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 Reference
Telephone Directory
Name
Number
Trunk NumbersUse this table to record the trunk numbers your system uses.
Contact your communications department for more information
about the trunk numbers.Trunk Number
Use 
						

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 69
Index
AAbsent, Operator status, 36
Access Codes, programming, 33
Account Codes, 26
Answer calls, 14
Answer key, 14
Answering priority, changing, 27
Application area, 5
Associated data line, 30BBulletin Board, 26
Busy number, transfer to, 18CCall Answer Priority, 27
Call Block, 47
Call Forwarding, canceling on
extensions, 29
Call Park, 28
Call restrictions, setting for guest
rooms, 47
Callback, 16
Cancel
All features on extensions, 29
Call Forwarding on extensions, 29
Do Not Disturb on extensions, 32
Message Waiting on extensions, 34
Check-in/Check-out. See Guest Rooms
Class of Restriction, 56
Class of Service (COS), 56
Clear All Features, 29Close console. See
Conference calls, 21
Console
Adjustments, 9
components, 4
Keypad, 6
Keys, 6
Language, 10
Ringer, 9
Screen, 5
Starting and closing, 8
Time, 10
COR (Class or Restriction), 56
COS (Class of Service, 56
DData Calls, 30
Day and Night Service, 31
Dialing telephone numbers, 16
DND, 32
Do Not Disturb, 32EErrors
Correcting, 17
Extend calls. See Transfer callsFFeature Access Codes, 33
Features, clear all, 29
Firmkeys, 6
Firmkeys, programming, 33 
						

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GGuest room
Find rooms, 45
Guest Room
Condition status, change, 45
Display/change room information, 44
Occupany status, change, 45
Guest Rooms
Call Blocking, 47
Call Restrictions for, 47
Check-in/Check-out, 46
Message Register, clear, 48
Monitoring, 48
Reports, printing, 48
Wake-up calls, 46HHandset, 7
Enabling, 10
Volume, adjusting, 10
Headset
Enabling, 10
Volume, adjusting, 10
Hold, place call on, 20
Hunt Groups, 60KKeypad, console, 6LLanguage, changing on console, 10
MMessage Register, clearing for guest
rooms, 48
Message Waiting, 34
Mistakes, correcting, 17
Monitoring
Guest Rooms, 48NNight and Day Service, 31
Non-verified Account Code, 26OOperator Present/Absent status, 36
Override, 35PPaging, 36
Paging Zones, 60
Park, Call, 28
Phone Book, 37
Present, Operator status, 36
Programming Firmkeys, 33RRecalls, 20, 22
Recover, last call released, 22
Rerouted Calls, 55
Retrieve
Calls on hold, 20
Ringer
Mute, 9
Volume, adjusting, 9
Room-to-room calls, blocking, 47 
						

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 71
SScratch Pad, 38
Selective call answer, 14
Serial Call, 38
Sofkeys, 7
Softkeys, 4, 5, 14
Speed Call, System, 40
Start console, 8
Status area, 5
Status Display, Trunk Group, 39
System Messages, 62
System Speed Call, 40
System Speed Call List, 61TTelephone Directory, 68
Telephone numbers, dialing, 16
Time, setting, 10Tone Signaling, 40
Traffic Monitoring. See Trunk Group
Status Display
Transfer calls, 18
Trunk Numbers, 68
Trunks
Direct access, 17
VVerified Account Code, 26
Volume
Headset/Handset, adjusting, 10
Ringer, 9WWake-up calls. See Guest Rooms