Mitel Sx 100, Sx 200 Superswitch Volume V Instructions Manual

SECTION MITL9105/911 O-096-224-NA 
Assign a RAC Equipment Number 
The installer supplies a list which includes the equipment number for 
the record/playback channel of each equipped RAC module. The sys- 
tem automatically increments this number by 2 and assigns the incre- 
mented number to the playback-only channel of the same module. 
Dial ~23 1 
Dial equipment number of record/playback channel 
Dial x to proceed to the next equipment number 
Press RELEASE. 
Remove a RAC Equipment Number 
Both equipment...

SECTION MITL9105/911 O-096-224-NA 
Assign a Recording Group for DID Intercept Routing 
5.03 A recorded announcement can be used to provide a standard 
message whenever an incoming Direct Inward Dial call has 
dialed an incorrect number, rather than routing the call to an Attendant 
or to reorder tone. When a recording group has been defined for 
intercept (~233 sequence), the intercepted call is routed to the record- 
ing, and if still connected at the end of the recorded announcement, 
then to the...

SECTION MITL9105/911 O-096-224-NA 
Play Back a Message from a RAC 
Dial 
~241 
Dial 
equipment number of RAC 
Dial x 
Listen to the message in the handset (busy tone indicates that the 
message is in use) 
Press RELEASE when the message finishes. 
Specify Recorded Message Length 
The duration of each recorded announcement message is used to 
disconnect the caller from the recording and return him/her to music 
on hold. For RAC recording groups the duration will always be 8 
seconds or less; for RAD...

SECTION MITL9105/911 O-096-224-NA 
Typical Programming Example 
5.05 Prepare and enter Recorded Announcement data into the PABX 
as follows: 
1) Specify equipment numbers for equipped RADs into system. 
Dial ~230 
Dial RAD port equipment number 
Dial * to proceed to equipment number of next RAD 
Dial RAD port equipment number 
Repeat above two steps for further RAD port assignments 
Press RELEASE when complete. 
2) Specify equipment numbers for equipped RACs into system. 
Dial ~23 1 
Dial equipment...

SECTION MITL9105/911 O-096-224-NA 
FORM0005RO 
Figure 5-l Hunt Groups Agent/Recording Groups Programming Form 
Page 11  

SECTION MITL9105/911 O-096-224-NA 
Note: All recording groups being used, including a group with only 
one member, must be identified on the Hunt Groups 
Agent/Recording Groups form and programmed into the 
PABX. 
5) Specify recorded message length times into system from At- 
tendant console (in normal operating mode, not programming 
mode). 
Dial ~242 
Dial recorded group access code 
Dial message length time in seconds (nn) 
Press RELEASE when complete 
Repeat above steps for all recording groups. 
6)...

SECTION MITL9105/911 O-096-224-NA 
6.06 The test checks that a recorded message from each of the four 
channels on the RAC can be heard in the console handset. The 
RAC should be replaced if a message cannot be heard in one or more 
channels. 
6.07 Before starting the test, confirm that a message has been re- 
corded on each module of the RAC. If necessary, record a 
message as described in Programming a RAC or RAD. 
1. Remove the RAC card from slot 6. 
2. Check that the 10 switches between the two...

SECTION MITL9105/911 O-096-224-NA 
delay of up to 4 seconds before the message is heard; this is 
normal. 
9. The recorded announcement card is serviceable if a message is 
heard on each of the four channels. 
10. Replace the RAC if a message cannot be heard on any channel. 
RAD 
6.08 Perform the following test if the attendant reports that a re- 
corded message from a RAD is not working. Before carrying out 
this test, verify that a message is recorded on the RAD. 
6.09 The test checks that the message...

SECTION MITL9105/911 O-096-224-NA 
6.11 
The RAC processor has the capability of generating an error 
report indicating a message timing fault (hardware failure). The 
system will report this as a minor alarm: 
E030-ss- 
qqq-003- 
where: ss - slot where RAC is installed 
qqq - equipment number of RAC. 
7. HANDLING BATTERIES WHICH CONTAIN LITHIUM 
WARNING 
SERVICING OF THE RAC MUST BE DONE BY QUALIFIED 
SERVICE PERSONNEL ONLY. 
7.01 
The batteries used in the stand-by power supplies on the RAC 
contain...

SECTION MITL91 OS/91 1 O-096-224-NA 
Overheating or Venting due to Abuse 
7.05 The battery may vent a gas or may overheat if abused. If either 
condition is observed when the battery is in service: 
1. Remove the RAC from the equipment cabinet 
2. Take the RAC outside or to a well ventilated area and allow it to 
cool 
3. Remove the battery when it is cool and has stopped venting 
and install a new battery. 
Disposing of Damaged or Spent Batteries 
7.06 The battery does not contain any materials which...