Mitel SX-200 DIGITAL Pabx General Description Manual
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Features Description 4.50 LINE LOCKOUT ALARM Description This feature, if selected, will cause a system alarm to be raised (MINOR) if the particular extension goes off-hook and times-out (does not dial within a certain period). The event will be logged. Conditions None Programming Select COS Option 227 (Lockout Alarm Applies) for the extension Operation None - when the extension becomes locked out, an alarm log report is generated. Page 4-55
Features Description 4.51 LOCAL SWITCHING Description Local Switching allows two lines on the same analog equipment bay to be directly connected together, bypassing the normal switching route to the DX Switching Matrix in the Main Control. This increases the traffic capacity of the system. Conditions Local switching can only be achieved for 2-party calls; all conference type calls are routed through the DX Switching Matrix. Local switching applies only to analog bay line circuits. Programming None Operation None Page 4-56
Features Description - 4.52 MESSAGE REGISTRATION Description This feature allows the system to accumulate the number of com- pleted local call units made from an extension. The system may be programmed to count either external calls, or meter pulses. The Atten- dant may view and clear the message registers (see Attendant Mes- sage Register Display/Clear). The system may be programmed to gen- erate an alarm at the attendant console when a message register overflows. Message Registration can apply to extensions and to trunks. Conditions @ Tne maximum message register count is 50,000. e This feature is not available in software Generic 1000. e If an extension with Message Registration connects to an out- going trunk which does not have Message Registration, Mes- sage Registration will not apply to the extension. Programming l Select COS Option 229 (Message Register Applies) for the ex- tension(s) or trunk(s) for which a call count is to be maintained. l Select System Option 23 (Message Reg. Count Additional Su- pervisions) to count meter pulses. e Select COS Option 230 (Message Register Overflow Alarm) for the extension(s) or trunk(s) for which there is to be a message register overflow alarm indication at the Attendant Console. Operation None Also see Attendant Message Register Display/Clear. Page 4-57
Features Description 4.53 MESSAGE WAITING Description This feature allows the Attendant to inform an extension user that there is a message waiting. The Message Waiting indication may be a continuously flashing lamp on the extension (if equipped), or the ex- tension may be rung every 20 minutes with a distinctive ringing pat- tern (three cycles of 3.5 ips ringing). If the extension is busy, or has Do Not Disturb active when Message Waiting is activated, the Message Waiting indication is initiated as soon as the extension becomes idle. If the Message Waiting indication is given by a lamp, the lamp flashes (at 60 ipm). If the Message Waiting indication is given by ringing the extension, the first ring starts 10 seconds after the extension becomes idle. The extension will ring every 20 minutes (after an off-/on-hook condition if the extension was busy or had Do Not Disturb set) or until the Message Waiting is canceled. When the guest returns and calls the Attendant, the MSG. WAIT display is ON to indicate that there is a message waiting for that extension. As an option, the system may be programmed to print a message on the system printer indicating each instance of a new message waiting. Conditions COS Options 231 (Message Waiting Setup - Bell) and 232 (Message Waiting Setup - Lamp) are mutually exclusive. Programming Select COS Option 231 (Message Waiting Setup - Bell) or 232 (Message Waiting Setup - Lamp). Select System Option 04 (Message Waiting and Message Register Change Print) to print a message on the system printer whenever an extension has a new message waiting. Operation To answer a message waiting indication: 0 Contact the Attendant. To cancel message waiting: 0 The Attendant must enter the following softkeys at the console while talking to the extension: MSG WAITING RELEASE Page 4-58
Features Description 4.54 MULTI-ATTENDANT POSITIONS Description The system can handle multiple Attendant Consoles with unique Hold Slots for each Attendant. Incoming trunk calls can be programmed to appear at all consoles, or specific console(s). Similarly, extension “dial 0” calls, Priority calls, intercept to attendant calls, etc., can 5e pro- grammed to appear at all consoles, or specific console(s). Any console in a paticular tenant group can switch that tenant group to night service (or day service). See also TENANTING. Conditions In cases where a call appears at more than one console, the first console to answer will be connected to the call; other consoles at- tempting to answer will receive silence. Programming Assign consoles to the desired tenant groups via CDS Form 07 (Console .4ssignments). Operation All operations are identical for all Attendant Consoles in the same tenant group. See Attendant Features. Page 4-59
Features Description 4.55 MULTIPLE EXTENSIONS Descriptions A maximum of three industry standard station sets equipped with belts may be connected (hard-wired) together on one ONS line of the SX-ZOO@ DIGITAL PABX. Conditions None Programming None Operation None Page 4-50
Features Description 4.56 MUSIC ON HOLD (MOH) Description A music source may be connected to the System via a module on the universa! card for use with Attendant Camp-On and Hold features. If music is not provided, calls that are held or camped on will hear silence (no tone). The actual music source is provided by the cus- tomer, and connected to a Music On Hold/Pager module on the Uni- versal card. See Section MITL9108-093-200-NA, Shipping, Receiving and Installa- tion for wiring details. Conditions The music source should be between 50 and 500 rnVrms. Input to the system is 600 ohms AC transformer coupled. A DC voltage should not be applied to this input. Only one source of music may be connected to the system. Programming A Music on Hold Module must be programmed into CDE Form 18 (Miscellaneous System Ports). Operation None Page 4-64
Features Description 4.57 NIGHT BELLS Description This feature allows incoming and internal calls to be directed to com- mon alerting devices. The call may be answered either from the Atten- dant Console, or from a station with TAFAS Access. The system provides a contact closure which operates the alerting device. See TRUNK ANSWER FROM ANY STATION (TAFAS). Night Bells may be activated via relays on a module which is fitted onto a Universal Card; see Section MITL9108-093-200-NA, Shipping, Receiving and Installation for details Conditions None Programming The night bell relays in use must be specified, and given extension numbers (not conflicting with the numbering plan) in CDE Form 18 (Miscellaneous System Ports). Assign the appropriate TAFAS access to any extension which is to answer calls appearing on common alerting devices Any call type can be routed to the common alerting device by entering the extension number of the appropriate night bell into CDE Form 19 (Call Rerouting Table) as desired. Operation None Page 4-62
Features Description 4.58 NIGHT SERVICES Description The Attendant can place the system (or particular tenant group or groups) into one of two different night service modes - NIGHT1 or NIGHT2. When the system or tenant group is in night service mode, incoming trunk calls and calls to the Attendant may be rerouted to specified extensions or be caused to activate common alerting devices (e.g., night bells). Conditions None Programming Enter the desired night destination extens$n numbers for any non- dial-in trunk into CDE Form 14 (Non-Dial-In Trunks). Enter the desired night routing extensions for the various types of station/trunk calls into CDE Form 19 (Call Rerouting Table). Operation See ATTENDANT NIGHT/DAY SWITCHING. Page 4-63
Features Description 4.59 NODE IDENTlFlCATlON Description This feature eliminates the necessity of programming unique extension numbers across all nodes of a network of .3X-200@ DIGITAL PAgXs. An extension user may dial anywhere in the network by dialing the Node Identification code followed by the extension number. The cede may be from one to five digits in length. Extensions may dial other exten- sions within the same network node with or without the Node Iden- tification code. Conditions This feature is not available in software Generic 1000. Programming Assign an access code to Feature Number 33 (Node ID). Operation l Dial the Node identification code. 9 Dial an extension in any node of the network. Page 4-64