Mitel Voice Processing Solutions Installation And Service Manual

Installing New Systems
Customer Turnover
After you have completed the post installation audit checklist as described in the
System Implementation Guide, turn the account over to the group responsible for
ongoing maintenance and support.
Provide the customer with appropriate telephone numbers and escalation procedures.
Discuss outstanding items to be completed, review special applications, and
communicate areas of concern.
2-6 

Installation Task listPage 1 of 1
VoiceMemo Release 6.OA and later
Procedure
Installing New Systems
Model 70 Installation..........................................................................a? 6590Check InstallationQuality........................................................................Cl? 6258
Connect
theTelephoneLines...................................................................Cl?626 1...

Run a System Information ReportPage 1 of 2VoiceMemo Release 6.OA and later
This procedure describes how to run a System Information Report. The System
Information report shows all the levels of software previously loaded in the server; the
type of floppy disk
drive installed; the hard disk serial number(s); and the number of
system hours, ports, and links in the server.To run additional reports, refer to the
VoiceMemo Reference and Conj&ration Manual.FOR THE MODEL 120 AND MODEL 70 
ONLY: Some system...

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Page 2 of 2
VoiceMemo Release 6.OA and later
SteplThe following is a sample System Information Report.
SYSTEM INFORMATION
Fri Apr 28 
14:55:52 1995
VoiceMemo SERVICE Release 6.00 Rev A17.01 Tue Apr 25 12:56:46
Partion Table
13-------
13-------
- - - - - - - -
1995
- - - - - - - -s.Serial number for hard disk is 1234
Serial number for hard disk is 1234
System hours : 240
Hour Lock : 0
Port Lock : 0
Link Lock : 8
UI Lock : 0
Floppy Type : 
1.44M
OneView session licenses: 100OneView client...

cp 620 1Test Basic Telephony FunctionsPage 1 of 5
VoiceMemo Release 6.OA and later
This procedure explains how to test basic telephony functions in a newly installed
Model 70.
StepRq%ence
GD Test Telephone lines
1.Set up your equipment as shown in Figure 1.
2.Use the telephone test set to verify the following parameters:
lRinging voltage or proper E 
& M Signalling
lEnd-to-end transmission of voice
lEnd-to-end transmission of DTMF
lSound quality of lines (no noise or static)
lHunting capability of hunt...

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Page 2 of 5VoiceMemo Release 6.OA and later
StepNote:This test cannot be done on installations with full PBX integration where
each port is linked to the telephone extension through software.
In suchinstallations, plug in all telephone lines, then call each individually. See the
test plan provided with the integration 
so&are package for full details.
Table 1Frequent Problems and Reference Documents
Possible ProblemLine card jumpers: Loop/E 
& M
settings
Line card jumpers: addressing
Reference...

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Page 3 of 5
VoiceMemo Release 6.OA and later
stebReference
@ZJ Check Accuracy of Voice Prompts
6.Create two mailboxes on the system console, using Unlimited Feature Class of
Service, and the default Limits Class of Service.
7.Disable the tutorial on the second mailbox.
8.Call the first mailbox from the test telephone and go through the tutorial. Then:
8.
a.Press 3s for User Options and listen for the User Options Menu.8b.Make a message for the second mailbox.
c.Press y twice, in quick...

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VoiceMemo Release 6.OA and later
Step
14. Attempt to enter an invalid mailbox number for each dialing plan position. The
server should respond:“That is not a valid mailbox number. Please enter another
mailbox number.”If a prompt is missing, do an Update using the Service diskette.
When asked if you want to clear the prompts, do so by typing “Clear.” Then, insert
the prompts diskette and reload the prompts.
@D Test Call Attendant Operation15. Attach a telephone test set to Line B...

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Page 5 of 5VoiceMemo Release 6.OA and later
SteDReference
@KD Test Feature Classes of Service (FCOS)22. Create mailboxes with different FCOS.
23. Test all features assigned to each FCOS. Be sure that appropriate prompts are
played and all server responses are correct.24. If while doing 
the a
bove steps you find a problem, check the FCOS programming.
Pay particular attention to possible feature conflicts.
ED Test limit Classes of Service (LCOS)
25. Create several mailboxes and assign each a...

Install Printercp6g22ae
VoiceMemo Release 6.OA and later
The Model 70 supports one DCE serial printer using X-On/X-Off data transmission
protocols. This procedure explains how to attach this printer to the Model 70 and
provides configuration guidelines.For detailed printer specifcations, refer to the
Centigram Series 6 Technical Reference Manual.
StepRefeerence
IGXD Verify Electronic Specifications
1.Verify that the customer’s printer meets the specifications given in Table 1 below.
Table 1 Printer...