Mitel Voice Processing Solutions Instructions Manual
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Issue 1 Release 2.0 January 1996 I \/ I *+a VLJILL Processing Solutions 1 TM, @ - Trademark of Mite1 Corporation @ Copyright 1996, Mite1 Corporation All rights reserved. Printed in Canada. MESA-Net Administrator’s Manual
Q 1996 Centigram Communications Corporation. All rights reserved. This publication is protected by federal copyright law. No part of this publication may be copied or distributed, stored in a retrieval system, or translated into any human or computer language in any form or by any means electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Centigram Communications Corporation, 91 East Tasman Drive, San dose, CA 95134. REPRODKTION Licensed users and authorized distributors of Centigram products may copy this document for use with Centigram products provided that the copyright notice above is included in all reproductions. PROPRIETARY TERMS The following are trademarks of Centigram Communications Corporation: AIP, CallText, Centigram, PROSE, Speaklt, SpeechPlus, SPEECH+, TruVoice, VGS, VoiceMemo PROSE 2000 Version 1 @I 992 Centigram Communications Corporation. - All other brand and product names are claimed or registered marks of their respective companies. NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mite1 Corporation (MITELQ). The information is subject to change without notice and should not be construed in any way as a commitment by Mite1 or any of its affiliates or subsidiaries. Mite1 and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
Table of Contents se is uide et MESA-Net Async ............................................................................................. l-2 MESA-Net TCP/Il? ......................................................................................... l-2 Combined MESA-Net Async and MESA-Net TCl?/Il? .................................... l-3 Terms and Concepts ........................................................................................ l-3 Network Dialing Pian .................................................................................. l-4 Digits Translation Table ............................................................................... l-4 Network Queues .......................................................................................... l-4 Answer and Originate Links for MESA-Net Async.. ..................................... l-4 Hardware Type ............................................................................................ l-4 Network Node Table ................................................................................... l-5 Network Class of Service .............................................................................. l-5 Message Flow Through a MESA-Net Network.. .............................................. l-5 Overview of MESA-Net Installation and Configuration Tasks ........................ .1-S Pre-Installation Checklist.. ............................................................................. l-l 0 ES MESA-Net TCl?/IP Hardware.. ..... .& .............................................................. .2- 1 MESA-Net TCP/IP Configuration ................................................................. .2- 1 Interaction of MESA-Net Async and MESA-Net TCP/IP .............................. .2-2 -Net Asmc MESA-Net Async Hardware Options ............................................................. .3-2 Direct Connection.. ...................................................................................... 3-2 Dial-up Connection .................................................................................... .3-3 A Simple MESA-Net Async Network examples: ............................................. .3-4 Multiple Links ................................................................................................ .3-4 Parallel Links.. ................................................................................................. .3-5 MESA-Net Async Load Share ......................................................................... .3-6 Utilizing MESA-Net Scalability.. .................................................................... .3-8 . . . 111
Working With Hardware Types ....................................................................... 4-l Assigning Default Hardware Types ............................................................. .4-3 Modifying or Creating a Hardware Type .................................................... .4-4 Creating and Configuring Links ..................................................................... .4-7 Configuring Communications Parameters.. ................................................. .4-8 Configuring Failure Counts ........................................................................ .4-9 Configuring the Serial Port.. ...................................................................... .4-IO Configuring Timeout Parameters .............................................................. .4-l 0 Changing the Answer or Originate Link Assignment.. ............................... .4-l 1 Modifying Link Parameters ....................................................................... -4-l 1 Inquiring About a Link .............................................................................. 4-l 1 Network Node Table Configuration Worksheet.. ........................................... .5-l Worksheet Definitions ................................................................................. 5-2 Sample Network Node Table Configurations ................................................. .5-3 Example 1: MESA-Net Async Network using Modems.. .............................. 5-3 Example 2: MESA-Net Async and MESA-Net TCP/IP Network.. ............ .5-5 Using Hayes Protocols in Access Codes.. ......................................................... .5-6 6 Configuring hletwork Addressing Planning Network Addressing.. ....................................................................... .6-2 Worksheet Definitions ................................................................................. 6-2 The ‘Digits Translation Table .......................................................................... 6-3 Node Prefmes .......................... .I ................................................................... 6-3 Digits To Absorb.. ........................................................................................ 6-6 Creating a Network Dialing Plan.. .................................................................. .6-7 Using a Network Prefx Digit.. ..................................................................... 6-8 Using Direct Network Addressing Digits .................................................... .6-9 Using a Star Prefix Dialing Plan ................................................................. 6- 1 O Using Broadcast Mailboxes for Transparent Network Messaging.. ................ .6-10 Network Addressing Examples .................................................................... ...6-12 Example 1: Adding Simple Access Codes.. ................................................ 6- 12 Example 2: Access Codes and Variable Length Remote Mailbox Numbers613 ueues Network Queues Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 iv
- Table of Contents Worksheet Definitions: Network Queue Thresholds.. .................................. 7-3 Worksheet Definitions: Network Queue Time Windows (Start/Stop Times)7-4 Worksheet Definitions: Network Queue Limits .......................................... .7-5 Network Class of Service Features.. ................................................................. .8- 1 001 Enable GCOS check across network.. ................................................... 8-l 002 Allow user to make network messages.. ................................................. 8-2 003 Allow user to make urgent network messages.. ...................................... 8-2 004 Allow user to give network messages.. ................................................... 8-2 005 Allow user to give urgent network messages.. ........................................ 8-2 006 Allow user to answer network messages ................................................ 8-2 007 Allow user to answer urgent network messages ..................................... 8-2 008 Automatic receipts on network messages .............................................. 8-2 009 Say “Remote mailbox” when playing network messages.. ...................... 8-3 010 Allow user to make fz message over the network.. ............................... 8-3 011 Allow user to give fax message over the network.. ................................. 8-3 012 Allow user to answer fax message over the network.. ............................. 8-3 Network Messaging to Pre-6.0 AII? Systems ..................................................... 8-3 Configuring Network Classes Of Service ........................................................ .8-4 Creating Network Mailboxes .......................................................................... .9- 1 Modifying Existing Mailboxes for Networking ............................................... .9-l Adding Network Mailboxes to Distribution Lists.. .......................................... -9-l Broadcasting over the Network.. ...... Z-T.. .......................................................... .9-2 Message Queues and the Mailbox Message Count .......................................... -9-2 Network Billing ............................................................................................. 10-l Nemork Message Counters.. ...................................................................... 10-l Network Message Length Counters.. .......................................................... 1 O-3 Network Billing Report Entries .................................................................. 10-4 MESA-Net Configuration Reports.. ............................................................... 10-S The Digits Translation Report ................................................................... 10-5 The Node Access Table Report .................................................................. 1 O-6 The Network Data Link Report ................................................................. 10-6 The Network Link Serial Port Report.. ....................................................... 10-7 V