Mitel Voice Processing Solutions Instructions Manual

							Configure MESA Forms Template Mailbox January 17, 1994 0 Page 1 of 3 a 
Release 5.03 and later 
This procedure describes how to configure a MESA Forms Template maiIbox and the 
Greeting Only maiIboxes that will contain the questions for the MESA Form. 
srep 
1. Complete a Rotational LMailbox Diagram for each Template Mailbox, and a 
Mailbox Worksheet for all Template and Greeting Only mailboxes. Bkank 
worksheets are at the back of this manual. 
2. Reach the Mailbox Maintenance Menu. Enter the requested information, as 
described in the following steps, from your compieted worksheet and diagram. 
3. Identify the Template mailbox. 
SeLect.- (C) Create New Maiiboxes 
j-rompt: Mailbox to create: 
Repose: Number of the new mailbox. 
or 
Seiecr (M) Modify Mailboxes 
l+ompc 
Mailbox to modify: 
&ponse: Number of the existing mailbox. 
oie: Prompts are almost the same for creating a new mailbox and 
modifying an existing one, except that “New” precedes a prompt 
when you select Modify Maiiboxes- 
To Ieave an existing parameter setting unchanged, just press Return to go to the 
next prompt. 
4. Set the mailbox pammeters the same as for a standard mailbox, except for the.FCOS. 
5. Assign an FCOS designed for a template mailbox. 
primp: Features class of service: 
Z?esponse: 16 (the default Template FCOS) 
or 
The number of a customized FCOS that includes ail the applicable bits 
for a Template ma.iIbox. 
6. After responding to the iasr mailbox parameter, the system displays the mailbox 
conf$ration, then prompts for the next maiibox number KO modify or create- Ar 
this point, the parameter settings for the template mailbox are saved. 
R.qSrmce 
Menu Map 3 
Dl? 5052  
						

							Gl? 522 
Page 2 of 3 +a January 17,1994 
Release 5.03 and lacer 
Step 
7. 
Configure he first child mailbox (the Greering Only mailbox mat will play dae first 
question to callers). 
Promptz Mailbox to create: or Mailbox to modify: 
Response: The number of&e f’irs~ child mailbox- 
8. Set all applicable parameters for dae~chiid-mailbox rhe same as for a standard 
mailbox, except for the FCOS. 
9. Assign an FCOS that makes the child mailbox a greenng-only mailbox. 
&ozQ~~: Features class of service: 
Re-yonse: 6 (the default Greeting Only FCOS) 
or 
The number of a customized FCOS that includes all &e applicable bits 
for a greeting-only mailbox. 
lO* Configure all remaining child mailboxes as just described. 
1 1 - When you have configured all child mailboxes, return to the Mailbox Mainmnance 
Menu. 
Prompt.- Mailbox to create: or Mailbox to modify: 
Response: Press 
Return. 
12. Go to the Lisr Mairnenance Menu. 
13. Creare disuibution iisr 01 for rhe Template mailbox- 
Se.!&.- (C) Create, M&lify, or Show Disuibution L&s 
l++~mp~- Mailbox: -.s 
Response: Number of dae Ternplace mailbox. 
Pro??i!pt: Distribution list: 
Response: 01 
prompt.- (S)orted or (U)nsorted list ? 
Response: S 
14. If desired, check the list to make sure the member is nor already in &e list- 
Prompt.- Check for duplicate before add (y/n) [Y]? 
Response: Y if you want rhe system to check the list, 
N ro bypass Ae check 
Re$rence 
Dl? 5052  
						

							Gl? 522 
January 17, 1994 = Page 3 of 3 
Release 5.03 and later 
srep 
1 j. Add all of the Greeting Only maiiboxes to the distribution list. 
f+-~mp: (Ajdd, (Djelete, or (S)how list ? 
Respome: A to add a member 
PTOTLZ~C Member: 
Respome: The mailbox numbers of the Greeting Only maiIboxes. 
* You can enter mailbox numbers in any of the formats shown below: 
-4 single mailbox number, for exampie 3788 
A continuous range of maiibox numbers, for example 3001-3788 
A series of mailbox numbers, for example 378 1,3782,3786,3788 
0 You can mix formats of mailbox number entries, so you can specify all the 
mailbox numbers necessary in one attempt. For example, this enuy is vaiid: 
208,222-308,333,334,6Gl 
16. Afrer the system confirms that the member just specified was added, continue 
adding or complete the activity. 
Prompt.- (Aldd, (Dlelete, or (Slhow list ? 
Response: Q 
To add more members to the current list, enter A as described -m 
step 15, or enter D to deiete any mailboxes that should not be in the 
distribution list. 
0 To complete adding or deIeting members: 
--a 
a. Press Return. 
b. When the system asks if you want to save changes ro the 
disuibution list, enter Y. The system reports the current 
members, reflecting members just added or deleted, and your 
additions and deletions are saved. 
Re$rence  
						

							Procedure 
Number 
Dl? 5007 
DP 5008 
Dl? 5025 
DI? 5051 
Dl? 5052 
DI’ 5402 August 26, 1994 0 l?se 1 of 1 
Title 
Customize an FCOS Copy 
Customize a D&a& FCOS 
Create or Mod+ a Distribution Lisr for 
Mailbox Owners 
Copy a Mailbox Greeting 
Configure a Standard Mailbox 
Perform an Online Optional Feature 
Installation 
Date 
December 1, 1993 
December 1, 1993 
December 1, 1993 
January 17, 1994 
January 17,1994 
December 1, 1993 
Release 
Number 
5.03 
5.03 
5.03 
5.03 
5.03 
5.03  
						

							Customize an FCOS Copy 
December 1, lYY3 0 Page 1 of 2 
Release 5.03 and later 
This procedure describes how to customize an FCOS by modi@ng a copy of an existing 
FCOS. 
step 
1. Choose the existing FCOS you wish KO use as a basis for your customized FCOS. 
2. Complete an FCOS Worksheet. Bkmk worksheets are near the back of this manual. 
3. Reach the System Configuration Menu, then go to the Feature Class of Service 
Menu. Enter the requested information, as described in the following steps, from 
your completed FCOS Worksheet. 
ate: You can quit at any poim in the following steps before you exit the 
Feature Class of Setice Menu. Quirting discards ail entries you have 
made and leaves the FCOS settings the way they were before you reached 
the Feature Class of Setice Menu. 
To quir: 
Make sure the Feature Class of Service Menu is displayed (short form or 
long form). 
Se&xc 
QI 
Qi- Forget Changes 
PP-o~.~: Quit and forget changes? (y/n) = 
Response: Y to quit. 
4. Number and name the customized FCOS. 
Select.- (C) Current FCOS 
Prompt: 
FCOS to modify = 
&-ponse: A nun&x from 18 through 64. 
-a% 
Seka (N) Name FCOS 
Prompt.- Enter FCOS name (0 - 1.5 chars) = 
Reponse: Enter a descriptive name to accompany the customized FCOS 
5. Make a copy of the existing FCOS. 
SeLem 
(IQ Copy FCOS 
prompt.- FCOS to copy (? for help) = 
Response: The number of the &sting FCOS chosen to be the basis for your 
customized FCOS. A copy of this FCOS is created and given the 
number and name you assigned above. 
6. Add FCOS bits KO the FCOS copy, as desired. 
Select: (A) Add Features 
Prompt: Features to add (? for help) = 
Response: The 1-to-3-d@ numbers of the FCOS bins to be added. Refireme 
Menu iMap 
11  
						

							DI? 5007 
Page2of2 0 December 1, 1993 
Release 5.03 and larer 
0 You can enter birs in any of the formats shown below: 
A single bir, for example 208 
A range of birs, for example 202-208 
A series of bits, for example, 39,40,207,208 
- You can mix rypes of en&s, so you csn specify all me birs necessary in one 
arrernpc. For example, this erxry is valid 
208,1-7,50,53,55,G 
0 Do nor emer spaces a&r commas, and do nor end &e enny wkh a comma. 
7. Delete FCOS bits from rhe FCOS copy, as desired- 
Sebm (D) Delete Features 
PYO~~C Features to delete (? for help) = 
Respome: The l-to-3digix numbers of die FCOS bits ro be deleted- The same 
rules apply KO deletig birs as explained for adding birs. 
8. Verify thar rhe information you have emered so Gar marches your worksheer. 
SeLem 
(S) Show FCOS 
prompt: FCOS to show (? for help) = 
Reg~onse: The number of the FCOS copy thar you specified in srep 4- 
9. If the informarion marches your wo&sheeK, custornizarion is completed and you can 
save ir. If the ir&ormation does nor march your worksheer, make rhe necessary 
corrections. 
-a 
10. tier verifying thar your entries are correcr, save me customized FCOS by exiting 
from &e Fearure Class of Service Menu. Refuence 
.-  
						

							Dl? 
Custornize Defdt 
FCOS 
December 1, 
1993 0 a Page 1 of 3 
Release 5-03 and later 
This procedure describes how to customize an FCOS by mod.ifj&g one of the default 
FCOSs supplied by Centigram or by renumbering one of these default FCOSs 
Stt=p 
@J) 
edifying a Default FC 
1. Choose the default FCOS you wish to modify. 
2. Complete an FCOS Worksheet. Blank worksheets are near the back of this manual. 
3. Reach the System Con.&uration Menu, then go to the Feature Class of Service 
Menu. Enter the requested information, as described in the following sreps, from 
your completed FCOS Worksheet. 
ate: You can quit at any point in the foilowing steps before you exit the 
Feature Chrss of Service Menu- 
Quitting discards all entries you have 
made and leaves the FCOS settings the way they were before you reached 
the Feature Class of Service Menu. 
To quit: 
Make sure the Feature Class of Service ~Menu is displayed (short form or 
long form). 
Seiecc 
K8 
Qir- Forget Changes 
hmpr.- Quit and 
forget changes? (y/n) = 
Response: Y to quit- 
4. Specie the def?aul/FCOS KO mow. 
-a* 
Select.- (C) Cnrrent FCOS 
p~omp: FCOS to modify = 
Response: The number (l-17) of the d&a& FCOS. 
5. Change the name if desired. 
Se&-72 (N) Name FCOS 
p~ompc Enter FCOS name (0 - 1.5 chars) = 
I?epume: Enter a descriptive name to accompany the modified default FCOS. 
. 
G. Add FCOS bits to the default FCOS, as desired. 
SelecL- 
(A) Add Features 
&~mpt 
Features to add (? for help) = 
Response: The l-to-3-digit numbers of the FCOS bits KO be added. 
0 You can enter bits in any of the formats shown below: Refireme 
Menu Map 11  
						

							r 
DI? 5008 
page2of3 * December 1, 1993 
Release 5.03 and later 
Step 
A single bit, for example 208 
A range of bits, for example 202-208 
A series of bits, for example, 39,40,207,208 
* You can mix types of entries~ so you can spe+ all the bits necessary in one attemp’ 
For example, this enny is valid: 
208,1-7,50,53,55,6 
e Do not enrer spaces after commas, and do not end the entry with a comma. 
7. Delete FCOS bits from the default FCOS, as desired. 
Selem 
(D) Delete Features 
pr~mpr: Features to delete (? for help) = 
Response: The l-m-3-d+ numbers of the FCOS bits to be deleted. The same 
rules apply to deleting bits as explained for adding bits. 
8. Verify that the ir&ormation you have entered so fx matches your worksheet. 
Select: (S) Show FCOS 
l+~mpt: FCOS to show (? for help) = 
ReTo?zse: The number of the default FCOS you have been working with. 
9. If the information matches your worksheet, customization is completed and you can 
save it If the information does not match your worksheet, make the necessary 
corrections. 
lo- A&r verifying that your~entries are correct, save the modified default FCOS by 
&zing from the Feature Class of Service Menu. -“b 
QED Renumbering a Default FC 
1. Choose the def< FCOS you wish to renumber- (Renumbering a default FCOS 
does not destroy the original default FCOS; the. original default FCOS can be 
resrored through the Use Template FCOS option in the Feature Class of Service 
Menu.) 
2. Complete an FCOS Worksheet. Blank worksheets are near the back of this manual. 
3. Reach the System Configuration Menu, then go to the Feature Class of Service 
Menu. Enter the requested information, as described in the following steps, from 
your completed FCOS Worksheet tienu Map 11  
						

							Dl? 5008 
December 1, 1993 * Page 3 of 3 
Release 5.03 and later 
Step 
ate: You can quir at any point in the following steps before you exit the 
Feature Class of Semite Menu. Quitting discards all entries you have 
made and leaves the FCOS settings the way they were before you reached 
the Feature Class of Service iMenu. 
To quit: 
Make sure the Feature Class of Service AMenu is displayed (short form or 
long form). 
Sef2m 
62) 
Q+- Forget Changes 
prompt.- Quit and forget changes? (y/n) = 
Response: Y to quit. 
4. Specify the new number for the FCOS. 
Sehr: (C) Current FCOS 
PTOTJZ~~: FCOS to modify = 
Response: The new FCOS number (18-20 or 2564). 
5. Assign the chosen default FCOS to this number. 
Selecz: 
(U) Use Template FCOS 
I+UPZT~~ Overwrite current FCOS with a template (y/n) -= 
Response: Y for yes. 
The system displays a list of the default (template) FCOSs. 
pmmpr: Choos!e 
a number (l-17, 21-24) from the menu: 
-6 
&ponJe: The number of the default (template) FCOS (l-17 or 21-24) that you 
wanr to be assigned to the current FCOS number. 
The sysrem displays a confirmation that the default (template) FCOS just 
specified has been renumbered. The default FCOS is now customized. 
6. Save the customized FCOS by exiting to the System Configuration Menu. Refireme  
						

							Create or Mod$ a Distribution List for 
Mailbox 
Owners DP December 
1, 1993 0 Page 1 of 2 
ReIease 5.03 and later 
This procedure shows how to add members or delete members in a single distribution 
list. 
Srep 
1. Reach the MaiIbox Maintenance.Menu, then go to the List Maintenance Menu. 
2- Identify the distribution Iist. 
Se.&: 
(C). Create, Modify, or Show Distribution Lists 
l+-omp~- 
Mailbox: 
Response: Number of the mailbox that contains the list you want to add to or 
deIete from. 
&mpg Distribution list: 
&sponse: Number of the Iist you warn KO add to or delete l?om (l-99). For 
mailboxes that rotate on &II, tree mailboxes, MESA Form maiIboxes, 
and broadcast maiIboxes, enter 1. For a name greet mailbox, enter 9. 
PT-OW.,~: (Sjorted or (Ujnsorted list ? 
Response: U if&e lisr is in a tree ma.iIbox; otherwise, S. Keep in mind that sorting 
of lists longer than 190 members can be slow. 
3. If desired, check the Iist to make sure the member is or is not already in the list. 
PT-OZ?Z~L- Check for duplicate before add (y/n) [Y]? 
Response: Y if you want the sysrern to check the list 
N to bypass the check. 
4. Add or delete the desired member. 
l+~n~pc 
(Aldd, (Dlelete, or (Slhow list ? 
Reqome: A to add a member 
-~- 
or 
D to delete a member. 
Prompt: Mertiber: 
Response: The member you want KO add or deIete. AU of the foI.Iowing are valid 
members: 
MaiIbox number 
M and a remote mailbox with a teiephone number for AMIS Analog; 
the remote mailbox and teIephone number are separated by a comma 
(for exampIe, M3788,4283788) 
N and a remote mauIbox for networking 
T and a telephone number for off-system messaging 
D and a distribution list number, except in a broadcasr maiIbox 
S and a master distribution Iist number, except in a broadcast maiibox 
Refuence 
Menu Map 3