NEC Portrait 308/824 Multibutton Telephone Feature Handbook

							extension can make a voice announced Intercom call over the speaker
of both executive extensions. The users at the executive extensions
can reply Handsfree and all three parties can talk. 
Tired of always reaching for the handset or cradling it under your chin
while you type? Install a headset and enable Headset Operation
(page 36). 
Personalizing Your Telephone
If your system is a Portrait 824,
when you need to cover up noise
in your office that might be dis-
tracting to your work, turn on
Background Music(page 11). 
Dont forget about that important
meeting - set an Alarm(page 9) to
remind you. 
Let the co-workers you call know
whos on the line. Go to Name
Storing(page 46) and assign a
name to your extension. 
To have your phone beep every time you press a dial pad key, enable
the Dial Pad Confirmation Tone(page 24).
Using Your Telephone
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							Your Multibutton Phone
Volume/Contrast
Control
82400 - 1
1
1 7
72
2 8
83
3 9
94
4 10
105
5 11
LND FTR
6
6 12
CHECK
CLEAR
Q_Z
PRS GHI
ABC
Clear Check
Line keys
One-touch keys
Feature
Last Number Dial
Message Waiting lamp
Room Monitor lamp
Intercom
Dial Control
Transfer
Flash
Speaker
Do Not Disturb/ConferenceHold
Microphone MuteMicrophone Handset
SpeakerLiquid crystal display
TUV JKL
:/-
DEFDC
MON MW
FLASH
DND/CONF
MIC
VOL.ICM
TRFR
SPK
HOLD
WXY MNO
1
7
4
2
8 5
0
3
9
6
Using Your Telephone
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							Account Codes
Account Codes are codes you enter that help keep track of outside
calls. There are two types of Account Codes: Optional and Forced.
With optional codes, the Account Codes you enter are solely for cate-
gorizing your calls. For example, if you work in an accounting firm
that must bill back customers for time on the phone, Optional Account
Codes are for you. Forced Account Codes also let you categorize calls,
but you must enter one before placing outgoing calls. If you dont
enter the code, you cant place the call. This ensures that calls dont go
out untracked. Check with your Communications Manager to find out
if your system uses Account Codes - and which codes you should
enter. Account Codes can be from 1-8 digits long, using 0-9 and #. 
1
.Seize an idle CO line Listen for: Dial tone If youre on an active outside call
already, skip this step. 
2. Dial  . 
3. Dial Account Code. 
4. Dial  . 
5. Dial telephone number. 
Alarm Clock
You can use your display phone like an alarm clock to remind you of
appointments and important meetings. Your phone has two alarms that
can each be programmed for a specific time. The alarms sounds every
day at the set time unless they are cancelled. This feature can be pro-
grammed as a One-Touch key in the Programmable Keys feature. 
To enter an Account
code for an outside
call:
Account Codes
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							1.Press . 
2. Press  . 
If programmed as a One-Touch key,
press the One-Touch key instead. 
3. Dial  to set the first alarm or dial
to set the second alarm. 
4. Dial time in terms of a 24-hour clock. 
For example, dial 1545 for 3:45 PM. 
5. Dial  . 
6. To hang up, press  . 
1. Press  .
2. Press  . 
3. Dial  to check the first alarm or
dial  to check the second alarm. 
4. Press  .
1. Press  .
To stop the alarm
tone:
To check an alarm
setting:
To set an alarm at a
display keyset:
Alarm Clock
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							1. Press  . 
2. Press  . 
If programmed as a One-Touch key,
press the One-Touch key instead. 
3. Dial  to cancel the first alarm or
dial  to cancel the second alarm. 
4. Dial  . 
5. To hang up, press  .
Background Music (Portrait 824 only)
Background Music (BGM) sends music from an FM receiver, tape
deck or CD player your company provides to the speaker in your tele-
phone. This helps give you a pleasant working environment. The
Background Music plays whenever your phone is idle.
1. Do not lift handset. 
2. Press  . 
Call Forwarding
Use Call Forwarding to redirect your calls to another extension. With
Call Forwarding, youre sure your calls are covered when you are
away from your work area. There are four types of Call Forwarding: 
0 = Call Forward, Immediate
All calls forwarded immediately to the destination. 
1 = Call Forward When Busy
Forwarded only when the extension is busy. 
To turn BGM on or off
while an extension is
idle:
To cancel an alarm:
Background Music
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							2 = Call Forward When Unanswered
Forwarded only if the call is unanswered. 
3 = Call Forward When Busy / Unanswered
Forwarded only when the extension is busy or unanswered. 
Call Forwarding will reroute all calls, including calls transferred from
another extension. You must enable Call Forwarding from your phone. 
Executive Call Forwarding
This feature allows two extensions to be specially paired for the pur-
pose of forwarding calls. The extension designated as the executive
can forward its incoming calls to the extension designated as the sec-
retary. If, for example, the executive sets the phone to Do Not
Disturb, the executives calls are forwarded to the secretarys exten-
sion. The secretarys extension can reach the executives extension
even when Executive Call Forward is activated. 
1. Press  .
2. Press  .
3. Dial destination extension number. 
4. Dial option code: 
0 = Call Forward, Immediate
-All calls forwarded immediately to the
destination. 
1 = Call Forward When Busy
-Forwarded only when the extension is
busy. 
2 = Call Forward When Unanswered
-Forwarded only if the call is unan-
swered. 
To activate Call
Forwarding from a
keyset:
Call Forwarding
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							3 = Call Forward When Busy /
Unanswered
- Forwarded only when the extension is
busy or unanswered.
-Listen for: one short beep as confirma-
tion of procedure or one long beep
indicating call cannot be forwarded to
that extension.
- Note: If no code is entered, all calls
forward immediately to the destination
extension. 
5. Press  .
1. Press  .
2. Press  twice.
3. Press  .
1. Press  at the executives extension.
1. Press  twice at the executives
extension. 
To cancel Executive
Call Forward:
To activate Executive
Call Forward: 
To cancel Call
Forwarding from a
keyset (must be done
from originating
extension):
To activate Call
Forwarding from a
keyset (cont.):
Call Forwarding
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							Call Parking (Portait 824 Only) 
Call Parking allows you to place an outside call in a waiting state
(called a Park orbit) so that any other keyset extension within the
same Park group may pick it up. After parking the call, you can Page
the person receiving the call and hang up. The paged party just presses
the Park key from any extension within the same Park group to pick
up the call. This is also useful when transferring a call to a keyset that
does not have a line appearance on their phone for that line. 
1. While on an outside call, press Park key. 
1. 
2. Press Park key. 
Call Timer
You can time your outside calls on your telephone display. Youll find
Call Timer indispensable if you must keep track of your time on the
phone. 
There are two ways to activate the timer. The first type of timer is set
up in the system programming. This timer automatically starts when
you place an outgoing call. The display changes to a stopwatch at the
beginning of the call and stops timing when you hang up. The display
shows the duration of the call for approximately eight seconds and
then changes to display the date and time. 
The second type offers more flexibility. You can press a programmed
One-Touch key at any time before placing or answering a call, or
To answer a call on
Park (within the same
Park group as the
extension that placed
the call in Park):
To place a call on
Park: 
Call Parking
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							while on a call. You can also time Intercom calls or use the idle tele-
phone as a stopwatch.
1. Press to start timing.
2. Press  again to stop
timing.
3. Press  to return to the date and
time.
Call Waiting (Camp On)
After you call a busy extension, use Call Waiting to wait in line (i.e.,
Camp On) without hanging up. When you Camp On, the system sig-
nals the busy user indicating that you are waiting. Your call goes
through when the busy extension becomes free.
Call Waiting also helps when you are on the phone because it lets you
know when additional calls are trying to get through. Call Waiting lets
your callers wait in line without being forgotten.
1. Place Intercom call.
Listen for: Busy signal
2. Dial  .
Listen for: Busy signal stops
3. Do not hang up.
Wait for the call to go through. Ringing
is heard as soon as the extension
becomes free.
To send a Call Waiting
tone to a busy
extension:
To activate the manual
Call Timer: 
Caller Waiting (Camp On)
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							Caller ID
Caller ID allows a display keyset to show an incoming caller’s tele-
phone number and/or name with the time and date on the phone’s
display. The caller’s information can be checked before answering an
incoming call. The information received by the system depends upon
the capabilities of your local telco.
There are two types of Caller ID message formats currently available:
Single Message Format and Multiple Message Format. With Single
Message Format, the telco sends only the caller’s phone number (DN).
The DN is either 7 or 10 digits long. In Multiple Message Format, the
telco sends the DN and the caller’s name. The DN for this format is
also 7 or 10 digits long, and the name provided consists of up to 15
characters. The data remains stored for the duration of the call.
Information Display After
Received:
Display Shows:Pressing CHECK:
Name/Number number number
name telco time/date
Number number number
telco time telco time/date
Name NO NUMBER INFO NO NUMBER INFO
name telco time/date
Call from Non-ID line number line number
Service Area NO CALLER INFO NO CALLER INFO
No Caller ID NO NUMBER INFO NO NUMBER INFO
Information telo time/date telco time/date
Caller ID Table
Caller ID information (name and number) can be stored in the sys-
tem’s Caller ID Table (up to 100 bins). Keyset users can also make
outgoing calls using the Caller ID Table.  The Caller ID Table and the
Temporary Memory bins can only hold a maximum of 10 digits.
Therefore, a long distance number can not be stored in a bin.
Caller ID
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