Northern Telecom Flash Reference Guide
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P0908431 01 Printed in Canada Norstar and Flash are trademarks of Northern Telecom © Copyright Northern Telecom 1999 Flash Reference Guide
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P0908431 01 Flash Reference Guide Table of contents How to use this guide 1-1 Introduction 1-1 How this guide is organized 1-1 Other documents 1-2 Knowing the different symbols 1-2 Prerequisites 1-3 Learning about Flash 2-1 Introduction 2-1 How Flash works 2-2 Who can use Flash 2-3 About the Flash Feature Codes 2-3 Determining Flash Feature Codes 2-4 Feature Code descriptions 2-5 About the Automated Attendant 2-7 About the Company Directory 2-8 About the mailboxes 2-8 Special Mailboxes 2-9...
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Flash Reference Guide P0908431 01 ii - Table of contents Your Personal Mailbox 4-1 Introduction 4-1 Personalizing your mailbox 4-2 Initializing your mailbox 4-2 Your Personal Mailbox Greetings 4-4 Recording your mailbox greetings 4-6 Selecting a Personal Greeting 4-9 Mailbox Options 4-10 Listening to your messages 4-11 Copy option 4-14 Reply options 4-15 Record a message 4-17 Mailbox Administration 4-18 Changing a name in the Company Directory 4-18 Greeting Options 4-20 Changing your mailbox...
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Table of contents - iii P0908431 01 Flash Reference Guide Troubleshooting 7-1 Introduction 7-1 The Automated Attendant seems to transfer some callers to the General Delivery Mailbox. 7-1 My telephone cannot be forwarded to Flash. 7-1 Feature 981 produces a LOG prompt on my Norstar display. 7-2 My mailbox is not accepting messages. 7-2 I have forgotten my mailbox password. 7-2 My name is not played in the Company Directory. 7-2 Flash Timeout 7-3 Messages are cut off 7-3 Mailbox full too...
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Flash Reference Guide P0908431 01 iv - Table of contents
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P0908431 01 Flash Reference Guide 1 How to use this guide Introduction This guide is designed to assist you in using the Norstar Business Communication Flash voice system. The information contained in this guide describes the features accessible to a user. This section tells you what to expect as you read through this guide, and how information contained in this guide is presented. How this guide is organized The Flash Reference Guide is organized according to sections that cover: How...
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1 - 2 How to use this guide Flash Reference Guide P0908431 01 Glossary – defines the terms used in this guide. Index – provides a list of everything contained in this guide and where the information is located. The index is in alphabetical order. If you cannot find a term, try looking for your item according to its task. Other documents For more information about Flash, ask your System Coordinator or refer to the Flash Quick Reference Guide . Knowing the different symbols As...
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How to use this guide 1 - 3 P0908431 01 Flash Reference Guide When you see a dialpad button, it represents the button you must press to proceed. Angled brackets Descriptive information, entered using the dialpad, is always enclosed in angled brackets. For example: Enter The information in angled brackets describes what you should enter. In the example above, you would enter a user’s last name and first initial by pressing the corresponding dialpad buttons on your Norstar tele- phone....
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1 - 4 How to use this guide Flash Reference Guide P0908431 01