Northern Telecom Flash Reference Guide

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Listening to your messages
After you select the Play option, your messages will begin playing auto-
matically. One set of options is available while a message is playing, 
and another set is available after a message has ended.
Options while a message is playing 
While you are listening to a message, you can:
Ú
 ÚReplay  This option rewinds the message to the beginning and 
plays it again. Press  
  > >>  on the display.
ÜForward  This...

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àEnvelope  This option plays the information on the message’s 
envelope. The envelope information is similar to that on a letter 
sent through the postal service. It includes the date and time 
the message was sent and, if the message was internal, the 
directory name of the sender. This option is not shown on the 
display.
à
 àSave Message  This option saves the message being played. 
This option is not shown on the display.
 ¡Erase  This...

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Options at the end of a message
After a mailbox message has played, you can:
ÚReplay  This option rewinds the message to the beginning and 
plays it again. This option is not shown on the display.
ÝPrevious  This option plays the previous message. This option 
is not shown on the display.
ÞCopy  This option allows you to send a copy of the message 
to one or more mailboxes. When you record an introduction to 
a message, the introduction must...

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Copy option
When you select the option to forward a copy of a message to a 
mailbox, you are first asked if you want to record an introduction to the 
message. When the message is listened to at the other end, your intro-
duction is played first, followed immediately by the message.
You should record an introduction to a copied message. The message 
introduction you record must be at least three seconds long. You cannot 
forward a message...

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Reply options
The Reply option allows you to reply to a message sent by an internal 
or external caller. You reply to a message using the  CALL
  option. When 
you select this, Flash dials the message sender’s extension or number 
for you.
Replying to an internal message sender
When you are replying to an internal message, you must first indicate 
how you want to reply to the message. You can reply by calling the 
message sender, or by...

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When you have finished recording your reply, you can:
ÚPlay  This option plays your recorded reply. As it plays, you 
can select options to retry the recording, play it again, or 
send it.
ÛRetry  This option erases your recorded reply and starts the 
recording session again.
£Accept  When you select this option, Flash accepts your reply 
message.
ÜDelivery Options  This option allows you to mark your 
messages Certified, Urgent, or Private...

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Record a message
When you open your mailbox, the Record a Message option is available 
on the Mailbox Main Menu. When you select this option, record your 
message at the tone. While recording, you have three options:
RETRY
Retry  This option erases what you have recorded and starts 
the recording session again. This option is not available on a 
Norstar single-line display telephone.
PAUSE
Pause/Continue  Selecting Pause temporarily stops...

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Mailbox Administration
There are four Mailbox Administration options:
•Directory name  This option is used to record or re-record your 
name in the Company Directory. The option does not appear on 
your display.
•Greetings  This option is used to record your Primary and Alternate 
Greetings, and to choose which greeting you want played.
•Password  This option allows you to change your mailbox 
password.
•Off-premise Message Notification...

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7. Press  OK  or  £  to end your recording.
8. Press  OK
  or  £  to accept your recording.
While recording your Company Directory name, you can:
RETRY
Retry  This option erases what you have recorded so far and 
starts the recording session again. This option is not available 
on a Norstar single-line display telephone.
£OK  Select this option to tell Flash you have finished recording 
your name.
When you have completed recording your name,...

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Greeting Options
You have two Greeting Options:
ÚRecord This option allows you to record your Primary or 
Alternate, or Personalized Greeting.
ÛChoose This option is used to tell Flash which greeting to play. 
If you do not choose a greeting, Flash plays your Primary 
Greeting to incoming callers.
Note: When you record your personalized greeting, it only plays for the 
incoming number that you specify.
Record option
When you select the...