CLEARING PAPER JAMS
Provided that you follow the recommendations in this guide on
use of print media, and you keep the media in good condition
prior to use, your printer should give years of reliable service.
However, paper jams occasionally do occur, and this section
explains how to clear them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at
any point on the paper path through the printer. When a jam
occurs, the printer immediately stops, and the Alert LED on the
Status Panel (together with the Status Monitor) informs you of
the event. If printing multiple pages (or copies), do not assume
that, having cleared an obvious sheet, others will not also be
stopped somewhere along the path. These must also be removed
in order to clear the jam fully and restore normal operation.
1. If a sheet is well advanced out of the top of the printer,
simply grip it and pull gently to draw it fully out. If it does
not remove easily, do not use excessive force. It can be
removed from the rear later.
2. Press the cover release and open the printer’s top cover
If the printer has been powered on, the fuser will be hot.
This area is clearly labelled. Do not touch.
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