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Panasonic All-in-One Headset Wx H3050 Operating Instructions

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    							11
    Communications with
    Customers [TALK]
    Any store personnel wearing the headset can communicate
    bidirectionally with any customer who is at the menu board.
    1. Select a proper sound level by pressing the ! or @  but-
    ton.
    2. You will hear a beep in the headset when a vehicle arrives at the menu board.
    
    1. Hold down the T1 button and speak to the customer.A short beep is heard in the headset.
    2. Release the button. Your voice is not heard by the cus- tomer.
    
    1. Press the T1 button and speak to the customer.A short beep is heard in the headset.
    2. Press the button again. The lock is released, and your voice is not be heard by the customer.
    Communications with Other
    Store Personnel [PAGE]
    Store personnel wearing the headset can communicate with
    each other without being heard by customers.
    
    1. Hold down the P button and speak into the microphone
    at a normal level. 
    2. Release the button. Your voice will not be heard by the other store personnel.
    
    1. Press the P button and speak into the microphone at anormal level. 
    2. Press the P button again. The lock will be released, and your voice will not be heard by the other store person-
    nel.
    Note: A maximum of 4 operators can have a conversation at
    the same time. 
    Press
    Hold down
    Release
    Press
    Press again
    Hold down
    Release
    Press again 
    						
    							Control of the device control ter-
    minals
    The device control terminals of the center module can be
    controlled through the headset. 
    1. Hold down the C button. A short beep is heard from the speaker of the headset and a connection will be made
    toward the device control terminals of the center mod-
    ule. 
    2. Release the C button. A short beep is heard twice from the speaker of the headset and the connection will be
    disconnected toward the device control terminals of the
    center module. 
    Double-Drive-Thru connections
    When Double-Drive-Thru connections are made with the
    center module, any headset is required to select the center
    module of either Lane A or Lane B. 
    
    1. When a connection is made to Lane A, the lane indicator
    is lit in yellow. Press the T2 button if you want to make a
    connection changeover to Lane B. When connected to
    Lane B, a voice of [Lane B] is heard from the speaker of
    the headset and the lane indicator is lit in green. 
    2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T2 button if you want to
    make a connection changeover to Lane A. When con-
    nected to Lane A, a voice of [Lane A] is heard from the
    speaker of the headset and the lane indicator is lit in yel-
    low. 
    
    1. While a connection is maintained to Lane A, the laneindicator is lit in yellow. Press the T2 button if you want
    to make a connection changeover to Lane B. When con-
    nected to Lane B, a voice of [Lane B] is heard from the
    speaker of the headset and the lane indicator is lit in
    green. 
    2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T1 button if you want to
    make a connection changeover to Lane A. When con-
    nected to Lane A, a voice of [Lane A] is heard from the
    speaker of the headset and the lane indicator is lit in yel-
    low. 
    When Direct Lane Select is set, TALK is available by
    selecting either lane pressing T1 or T2 button.
    12
    Press
    Hold down
    Press
    Press
    Press
    Release 
    						
    							13
    Manager Mode (Only one head-
    set)
    Complete ID Registration, to do this setting.
    The headset set to the Manager mode has following func-
    tionality.
    • The manager can interrupt store personnels TALK or PAGE at any time by monopolizing one channel by prior-
    ity.
    • The Manager hears audio from POS alone.
    1. Hold down the power button for two seconds or more to turn off the headset.
    2. While holding R and T1 simultaneously, press the power button to turn on the headset. 
    The headset enters manager setting mode where the
    indicators and buttons have different functions than in
    normal operation. You can hear Connecting center
    module A and power indicator is an alternate blinking of
    red and green. Also the Lane indicator A is blinking yel-
    low.
    When you want to register the manager in another cen-
    ter module in a double-drive-thru environment, while
    holding R and T2 simultaneously, press the power but-
    ton to turn on the headset. You can hear Connecting
    center module B and the power indicator blinks red and
    green. Also the Lane indicator B blinks green.
    3. If manager mode setting is successful, you can hear Manager and the power indicator blinks green.
    Canceling the Manager Mode 
    1. Turn off the power of All-in-One Headset that has been
    set for the manager mode. 
    2. When LANE A is set in the manager mode, keep press- ing the R and T1 buttons simultaneously and start up the
    power of All-in-One Headset.
    When LANE B is set in the manager mode, keep press-
    ing the R and T2 buttons simultaneously and start up the
    power of All-in-One Headset.
    The power indicator then blinks reciprocally in red and
    green. A message of Connecting Center Module A (or
    B) is heard from the All-in-One Headset speaker.
    3. When canceling of the manager mode is complete, reci- procal blinking of the power indicator turns to continu-
    ous lighting in green. 
    Keep holding 
    down (LANE A)
    Keep holding 
    down (LANE B)
    Power button
    Power button
    Keep holding 
    down (LANE A)
    Keep holding 
    down (LANE B) 
    						
    							14
    Auto-Talk-Lock setup (for only
    one headset)
    For a headset where Auto-Talk-Lock is set up, it has a func-
    tion to select [Talk] automatically when the vehicle detector
    has become active, and you can talk with the customer at
    the menu board. 
    1. Confirm that the DIP Switch 1 of the headset is ON, the DIP Switch 2 is set at the objective lane, and the power
    of the headset is OFF. 
    2. Turn on the headset. The message Hello Headset ** (** is the number of headset) is output from the speaker of
    the headset, and the power indicator blinks green and
    red alternately for 3 seconds. While the indicator is blink-
    ing, press the T1 or T2 button. (LANE A: T1 button,
    LANE B: T2 button)
    Auto-Talk-Lock will be set up, The message Auto-Talk-
    Lock ON is heard from the speaker of the headset.
    When the T1 or T2 button is not pressed, the headset
    assumes an ordinary operation mode. 
    3. In the case of a failure in Auto-Talk-Lock setup, a voice of [Failed] is heard from the speaker of the headset. In
    this case, the same procedures should be followed from
    Step 1 again. 
    Note: If the power of the headset is turned OFF, all the set-
    ting conditions for Auto-Talk-Lock will be canceled. This
    setting should be carried out without fail when the power
    supply is started up.
    Power button 
    						
    							15
    The head-pad cushion and earphone-pad are replaceable. Replace when nece\
    ssary.
    Head-pad cushion
    Earphone-pad
    Maintenance 
    						
    							16
    Caution:Setup of this product should only be performed by
    qualified service personnel or system installers.
     Opening the Switch
    Compartment
    1. Press the power button  for 2 seconds or moreto turn off
    the headset.
    2. Unscrew the screw and open the switch compartment.
    3. Set the switches as described below.
    4. After finishing the setup, replace the cover.
    5. Turn on the headset.
     DIP Switch Setup
    An eight-bit DIP switch is provided for system setups. The
    initial setting is marked with an asterisk *.
    Note:  Be sure to turn off the headset in Step 1. Otherwise,
    the DIP Switch will not be activated until you turn the
    power off and on again.
    1. Press the power button  for 2 seconds or moreto turn off
    the headset. headset.
    2. Set the switches as follows. SW#1: This switch selects Auto Talk Lock ON/OFF ON: Auto Talk Lock ON
    OFF: Auto Talk Lock OFF
    SW#2:  This switch selects the target lane for SW#1:
    Auto Talk Lock.
    ON: Lane B
    OFF: Lane A
    SW#3:  This switch selects Direct Lane Select Mode or
    Normal.
    ON: Direct Lane Select Mode When double-drive-thru, the T1 button is for lane
    A, the T2 button is for lane B.
    OFF: Normal For double-drive-thru, the T2 button is A/B Lane
    Selection.
    SW#4: This switch selects Talk Lock or Press-To-Talk ON: Talk Lock
    OFF: PTT (Press-To-Talk)
    SW#5: This switch selects Page Lock or Press-To-Page.
    ON: PAGE Lock
    OFF: PTP (Press-To-Page)
    SW#6, SW#7: This switch selects language of Voice Prompt.
    Setup Procedures
    1
    SW#
    2
    3
    4
    5
    6
    7
    8 Auto TALK Lock ON/OFF Function
    Voice Prompt Language Select
    Voice Prompt Language Select
    ON ON
    OFF*
    OFF
    Auto TALK Lock LANE B A*
    T2 Button Setting Direct Lane Select Normal*
    Talk Lock/Press-To-Talk TALK Lock PTT*
    Page Lock/Press-To-Page PAGE Lock PTP*
    RF Power Reduce Power Full Power*
    1
    2
    3
    4
    5
    6
    7
    8Initial Setting
    ON
    OFF
    SW#6
    OFF*
    OFF
    ON
    ON OFF*
    ON
    OFF
    ON
    English
    Spanish
    French
    Voice Prompt OFF
    SW#7 Language 
    						
    							17
    SW#8: This switch selects RF Power.ON: Reduce Power
    OFF: Full power
     ID Registration
    1. Press the ID Registration of the center module for 2 sec-
    onds or more. The system is changed to the ID
    Registration mode.
    2. While holding down the T1 and T2 buttons simultaneous- ly, hold down the power button to turn on the headset.
    The headset enters the ID Registration setting mode
    where the indicators and buttons have different func-
    tions than in normal operation. You will hear ID
    Registration Mode and the power indicator will blink yel-
    low.
    3. Press the T1 button, the headset searches for the center module. You can hear Connecting center module A
    and the lane Indicator will blink yellow.
    * Press the T2 button (at double-drive-thru), for other cen- ter modules. You can hear Connecting center module
    B and the lane indicator will blink green.
    When the ID Registration succeeds, you will hear
    Registration complete and the headset number, and
    the power indicator stops blinking and stays on.
    4. When IDs are registered on all headsets, press the ID Registration button of the center module, ID registration
    mode is completed. The power indicator of the headset
    will change from yellow to green.
    Notes: • If ID registration fails, a warning sounds beep and then you will hear a voice prompt say Failed. If registration
    fails, the ID is not registered and the Power indicator
    blinks red. 
    If this happens, turn off the power and try registering
    again. 
    • All-in-One Headset or Order Taker that can register in one center module is up to 32.
    If you register IDs exceeding 32, the unused ID that has
    been registered is automatically deleted in chronological
    order. • If ID registration is performed for 2 or more headsets,
    follow the steps 2-4 individually.
     Deletion of ID 
    To delete the registered ID of All-in-One Headset, follow the
    steps below. 
    1. Hold down the POWER button for more than 2 seconds to turn off the power of All-in-On-Headset.
    2. To delete an ID that is registered for LANE A, keep pressing the T1 and C buttons simultaneously and start
    up the power of All-in-One Headset. 
    To delete an ID that is registered for LANE B, keep
    pressing the T2 and C buttons simultaneously and start
    up the power of All-in-One Headset. The power indicator
    then blinks in yellow.
    3. Press the P button while the power indicator keeps blink- ing in yellow. The ID that is registered for LANE A (or
    LANE B) is deleted.
    4. The power indicator turns to blinking in red. A message of ID is not registered is heard from the All-in-One
    Headset speaker.
    Power button
    Keep holding 
    down (LANE A)
    Keep holding 
    down (LANE B)
    Keep holding 
    down
    Keep holding 
    down 
    						
    							18
    The headset ID is not registered in the center module of the tar-
    get.→ Register ID in the center module of the target. 
    The battery is almost exhausted.
    → Recharge the battery. 
    (Refer to the operating instructions of the battery charger.)
    The center module may be turned off.
    → Turn on the power switch of the center module.  (Refer to the
    operating instructions of the center module.) If no remedy
    exists, consult your dealer for repairs.
    The headset ID is not registered in the center module of the tar-
    get. → Register ID in the center module of the target. 
    The vehicle detector may be malfunctioning because  the detec-
    tor is not plugged into the center module, no power is supplied,
    or the detecting function is out of order. → Check that the vehicle detector is plugged in and has power.
    (Refer to the operating instructions of the center module.)
    If no remedy exists, consult your dealer for repairs.
    Radio waves cannot reach the area.
    → Remove any metal obstacles blocking radio waves.
    Check that the Telephone Indicator of the Center Module is not
    turned ON. 
    If the indicator is turned ON, the Optional Function Button [R] is
    turned ON. 
    → Press the Optional Function Button [R] again and check that
    the Telephone Indicator is turned OFF.
    Reference  pages
    Cause/solution
    17
    –
    –
    17
    –
    –
    8
    Symptom
    The power indicator blinks red.
    The power indicator lights red
    and a constant beep is heard in
    the headphone.
    Cannot communicate with other
    store personnel or the customer
    at the menu board.
    Cannot hear or talk to the cus-
    tomer, but communications with
    the store personnel are OK.
    Cannot page or talk in certain
    areas.
    The battery is exhausted.
    The battery is not inserted correctly. → Recharge the battery.
    Position the battery  properly.
    9Cannot turn on the headset.
    Troubleshooting
    Talk or page operation is
    impossible from the All-in-One
    Headset set in the manager
    mode. 
    						
    							19
    Operating Frequency:1 920 - 1 930 MHz
    Required Power Supply: Rechargeable Li-ion Battery, 3.7 V DC
    Control Function:  Power (On/Off)
    Volume (Up/Down)
    Talk (T1/T2)
    Page
    Lane Selection (A/B)
    External Device Control (C)
    DIP Switch Setup (8 bit)
    Dimensions: 157 mm(W) x 269 mm(H) x 82 mm (D)
    {6-3/16 (W) x 10-5/8 (H) x 3-1/4 (D)}
    Weight (excluding battery): 150 g{0.33 lbs}
    Ambient operating temperature: –10 °C to +50 °C {14 °F to 122 °F}
    Dimensions and weights indicated are approximate.
    Specifications are subject to change without notice.
    Specifications 
    						
    							20
    Battery (Li-ion 3.7 V DC, 1 100 mAh)  ............................... WX-B3030
    Battery Charger ................................................................ WX-Z3040
    Optional Accessories
    Standard Accessories
    Operating Instructions (this manual) ................................ 1 pc.
    Head protector  ................................................................. 2 pcs. 
    						
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