Panasonic Digital Business System Section 700 Feature Operation Manual

							Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-35
Figure 4-3. Call log format for the small-display phone--time and date
Pressing the CONF key again displays the next level of information.
Figure 4-4. Call log format for small-display phone--answer information
Pressing the CONF key again displays this information.
Figure 4-5. Call log format for small-display phone--routing information
Pressing the CONF
 key again returns the display to the first level of call log 
information.
Other call log entries can be viewed by pressing the *
 key for the previous 
entry or the # 
key for the next entry. A “<
“ appears beside the oldest entry in 
the log.
Exit the Call Log display by pressing the ON/OFF
 key.
10:30 WED JUNE 22Time, day and date
Calling number
 
Second Level
of Call Log
Information
  404-555-1212
ANS-J. Jones 103
Calling Number  Whether the call was
Third Level
of Call Log
Information    404-555-1212answered
  DIRECT How the call was  routed
Calling number  Fourth Level
of Call Log
Information 404-555-1212 
						

							Chapter 4. Key Telephone Features Section 700 - Operation 
4-36 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Log Format for the Large-Display Phone. 
Large-display phone users can view all four levels of the Call Log on one 
screen.
For example, when the large-display phone user presses the Call Log
 Key, 
the following display appears:
Figure 4-6. Call log format for the large-display phone--calling number
A “<
“ may appear to the right side of one of the entries. This indicates the 
oldest entry in the log.
By pressing the soft key next to the desired entry, the user can view the details 
of a particular call.
Figure 4-7. Call Log format for the large-display phone--detailed call information
Press any soft key to return to the calling number listing format as shown in 
Figure 1-6.
Other Call Log entries can be viewed by pressing the *
 key for the previous 
log entry or the #
 key for the next log entry. If these keys are pressed while 
 Number of last entry viewed through    404-555-0001
    ABC COMPANY Name of last entry viewed through 
 Number of selected entry
 Number of second log entry
 Number of third log entry
 Number of fourth log entry
 Number of fifth log entry
   404-555-0001
   
  
 404-555-8888
   404-555-9999
   404-555-6666
   404-555-7777
top display  top display 
Number of last entry viewed through
     404-555-0001
     ABC COMPANY
Name of last entry viewed through top 
Number 
Name 
Time, day and date
Whether the call was answered
How the call was routed 404-555-0001
ABC COMPANY
12:38 WED MAY 28
CFWD         130  ANSWER
 top display 
display  
						

							Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-37
viewing detailed information, the detailed information is displayed for the 
newly selected log entry. 
Exit the Call Log display by  pressing the ON/OFF
 key.
Considerations
 Caller ID feature must be installed and enabled. (See “Caller ID” on page 
3-14 for more information.)
 To have Caller ID Call log indications, an FF key must be assigned as a 
Call Log Indication Key (*6).
Camp-on
(All Versions)
Description
If you reach a busy extension, the Camp-on feature will alert you with a ring 
when the extension becomes free. You will then be able to pick up your 
handset to automatically dial the extension.
Operation
To activate the Camp-on feature:
1.  Pick up the handset.
2.  Dial the desired extension number.
If the extension is busy, your phone issues busy tone.
3. Press “3.”
 The phone issues ringback tone.
 If the Camp-on feature cannot be set, the phone continues to issue busy 
tone.
4.  Replace the handset after you hear the ringback tone.
5.  Wait for the extension callback ring. 
						

							Chapter 4. Key Telephone Features Section 700 - Operation 
4-38 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
To answer the callback ring:
1.  Pick up the handset when you hear the callback ring.
 “Camp-on Call” appears on the display.
 The EXT
 LED flashes.
 The system automatically dials the called extension.
Related Programming
 FF3 (Extension): Call Waiting/OHVA
Considerations
 The callback ring must be answered within sixteen seconds or it will be 
canceled.
 A Camp-on request will only be accepted after Call Waiting status. 
 An extension can only have one call camped on at a time. For example, if 
Extension 152 camps on to Extension 153, another extension cannot camp 
on to 153, as long as 152 is camped on.
 An extension that has initiated a camp-on cannot receive a camp-on. For 
instance, if Extension 200 has camped on to Extension 300, another 
extension cannot camp on to 200. 
CO Line Key Trunk Access
(All Versions)
Description
You can access an outside line by pressing a CO line key.
Operation
1.  Press an unlit line key.
 The phone issues outside dial tone.
 The line LED lights green.
 “CO TALK #XX” (where “XX” is the line) appears on the display. 
						

							Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-39
2.  Dial the telephone number.
The dialed number appears on the display.
3.  Complete the call and replace the handset.
 The line LED changes from green to red and then goes off.
 The time and date reappears on the display.
Related Programming
 FF1 (System): SMDR Display Start Timer for CO Calls
 FF5 (FF Keys): FF Key Assignments for Extensions
Considerations
 The duration of a call appears on the display while the call is in progress (if 
enabled in programming). 
 In CPC-A and CPC-B Versions prior to 3.1, the SMDR Display Start 
Timer can be set to start 16 or 30 seconds after the last digit of the 
telephone number is dialed. 
In CPC-AII and CPC-B Version 3.01 or higher, the timer can be set to start 
at 5, 16, or 30 seconds.
Conference Calls
(All Versions)
Description
Conference Calls allow an extension user to add a party to an existing 
conversation.
Extension users can create the following types of Conference Calls:
 One outside line and two extensions 
 Two outside lines and one extension 
 One outside line and three extensions 
 Two outside lines and two extensions  
						

							Chapter 4. Key Telephone Features Section 700 - Operation 
4-40 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
 Three extensions
 Four extensions.
Operation
To establish a Conference Call:
1. Press HOLD
 or the line key of your current call to place it on hold.
The extension number, outside line number, or name of the party on hold 
appears on the display.
2.  Press any unlit line key or dial the number of the extension you wish to 
add to the call.
 The line LED lights green.
 The phone issues outside dial tone.
 “CO TALK #XX” (where “XX” is the line number) appears on the 
display.
3.  If you pressed an unlit line key in step 2, dial the number of the party you 
wish to add to the call.
The number appears on the display.
4. Press the CONF
 key when your call is answered.
If you are now conducting a three-way Conference Call involving two 
outside lines, “CONF #XX #YY” (where “XX” is the first line and “YY” 
is the second line) appears on the display.
5.  Repeat steps 1-4 to add a fourth party to a three-party Conference Call.
To add an extension to an outside call:
1. Press the HOLD 
key during the outside call.
2.  Dial the additional party.
3.  After the extension answers, press CONF
. 
The three parties can now speak to one another.
4.  Repeat steps 1-3 to add another extension to a three-party Conference 
Call. 
						

							Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-41
To establish an Unsupervised Conference Call:
1. Press HOLD
 or the line key of your current call to place it on hold.
The outside line number or name of the party on hold appears on the 
display.
2.  Press an unlit line key .
 The line LED lights green.
 The phone issues outside dial tone.
 “CO TALK #XX” (where “XX” is the line number) appears on the 
display.
3.  Dial the number of the party you wish to add to the call.
The number appears on the display.
4. Press the CONF
 key when your call is answered.
“CONF #XX #YY” (where “XX” is the first line and “YY” is the second 
line) appears on the display.
5.  To drop out of the conference and establish the Unsupervised Conference 
Call, press HOLD
.
6.  To return to the call, press one of the conference line keys.
 The SCC-A card provides 3 four-party conference circuits. The SCC-B 
provides 8 four-party conference circuits
 Press FLASH
 or hang up to exit a Conference Call.
 The Call Hold feature cannot be used during a four-party Conference Call.
Related Programming
 FF1 (System): Unsupervised Conference Timer
 FF2 (Trunk): Unsupervised CO Conference
 FF3 (Extension): Unsupervised Conference 
						

							Chapter 4. Key Telephone Features Section 700 - Operation 
4-42 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Delayed Ringing
(CPC-AII and CPC 2.0 and higher)
Description
Delayed ringing causes a call that is unanswered at a primary extension to 
ring at a secondary extension.
CO delayed ringing causes an incoming outside call to ring at a designated 
extension or extensions if it is not answered within a certain period of time. 
CO delayed ringing is also available for hunt group pilot numbers.
Extension delayed ringing causes any type of call, outside or intercom, to ring 
at a designated extension or extensions if it is not answered within a certain 
period of time. The phones receiving the delayed call must have a DSS/BLF 
key assigned to the extension originally intended to receive the call.
Considerations
 In CPC-B Versions prior to 3.1, timing for CO and extension delayed 
ringing was controlled by the Call Forward - No Answer Timer.
 In CPC-AII and CPC-B Versions 3.1 and higher, the following timers have 
been implemented:
-  The Central Office Delayed Ring Timer controls delayed ringing for 
outside calls.
-  The Extension Delayed Ring Timer controls delayed ringing for 
extension calls.
Dial “0” for Attendant
(All Versions)
Description
The Attendant can be called from any extension by simply pressing “0.”
If multiple attendants are assigned, a dial “0” call goes to the first Attendant 
first. If the first attendant is busy, the call goes to the second Attendant. The 
call will continue to transfer to the next attendant in the attendant group if 
necessary. 
						

							Section 700 - Operation Chapter 4. Key Telephone Features
DBS-2.3/9.2-700 DBS Manual - Revised April 2000   4-43
With CPC-A and CPC-B Version 1.0, a maximum of two attendants can be 
assigned. Beginning with CPC-B Version 2.0, up to four attendants can be 
assigned.
Operation
1.  Pick up the handset or press ON/OFF
.
The phone issues intercom dial tone.
2. Press “0.”
 “Talk-EXT 100” appears on the display if your extension is set for 
Voice Calling.
 “Call-EXT XXX” (where “XXX” is the extension) appears on the 
display if your extension is set for Tone Calling.
Related Programming
 FF1 (System): Second Attendant Position
 FF1 (System): Third Attendant Position
 FF1 (System): Fourth Attendant Position
 FF1 (System): Attendant Transfer Extension
 FF6 (Names and Messages): Extension Name
Considerations
 If the Attendant‘s name has been stored it appears on the display instead of 
the extension number. 
						

							Chapter 4. Key Telephone Features Section 700 - Operation 
4-44 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Dial Tone Disable
(All Versions)
Description
The intercom dial tone can be turned off at a phone. Dial tone is turned off 
when a headset is used.
Operation
To disable the intercom dial tone:
1. Press the ON/OFF
 key.
 The phone issues intercom dial tone.
 The ON/OFF
 LED lights.
2. Press “#50.”
3. Press the ON/OFF
 key.
The ON/OFF
 LED goes off.
To reactivate dial tone:
Repeat the preceding steps.