Panasonic Digital Imaging Systems DP-2310/3010/3510/4510/6010 Operating Instructions

							Journals and Lists
201
Transaction Journal
Printout Journals
and Lists
Sample Transaction Journal
NOTE1. Email transmisssion sent to multiple locations is recorded as a single transaction on the
Journal.
                                                    (1)                    (2)
*************** -JOURNAL- ************************* DATE MMM-dd-yyyy ***** TIME 15:00 ***** p.01
  (3)  (4)   (5)     (6)   (7)        (8)   (9)                   (10)    (11)      (12)
  NO.  COMM. PAGES   FILE  DURATION   X/R   IDENTIFICATION        DATE    TIME      DIAGNOSTIC
  01    OK   001/001  149  00:00:52   XMT   
 215 MMM-dd  20:04   C8444B0577000
  02    --   001/001  151  00:00:02   XMT   TEST MMM-dd  20:07   01 STN(S) LAN
  03    --   003/003  153  00:00:20   XMT   fax@nwfax1 MMM-dd  20:09   01 STN(S) LAN
  04    OK   003      154  00:00:21   RCV   [email protected] MMM-dd  20:10             LAN
  05    OK   001      155  00:00:19   XMT   215 MMM-dd  20:11   C0542B0577000
  06   634   000/003  156  00:00:00   XMT   
 216 MMM-dd  20:14   0800420000000
  07   408  *003           00:02:14   XMT   
 217 MMM-dd  21:17   0040440A30080
                                                                                   
  49    OK   000/001  159  00:00:07   XMT   TEL XMT               MMM-dd  20:18   CA40462000000
  50    OK   001/001  160  00:00:16   XMT   TEL XMT               MMM-dd  20:19   C8444B0577000
>
                                                        (13)
                                                        -PANASONIC                    -
********************************** -HEAD OFFICE    - ***** -            201 555 1212- *********
                                  (15)                                  (14)
                                                    (1)                    (2)
*************** -JOURNAL- ************************* DATE MMM-dd-yyyy ***** TIME 15:00 ***** p.04
  (3)  (4)   (5)     (6)   (7)        (8)   (9)                   (10)    (11)      (12)
  NO.  COMM. PAGES   FILE  DURATION   X/R   IDENTIFICATION        DATE    TIME      DIAGNOSTIC
  151   OK   001/001  229  00:00:48   XMT   PANAFAX               MMM-dd  22:04   C8444B0577000
  152   --   001/001  230  00:00:01   XMT   PANASONIC             MMM-dd  23:07   01 STN(S) LAN
  153   --   003/003  231  00:00:12   XMT   fax@nwfax1            MMM-dd  23:09   01 STN(S) LAN
  154   OK   003      231  00:00:14   RCV   [email protected]     MMM-dd  24:10             LAN
                                                                                   
  200   OK   000/001  332  00:01:10   XMT   AAAAAA                MMM-dd  23:19   C8444B0577000
                                                        (13)
                                                        -PANASONIC                    -
********************************** -HEAD OFFICE    - ***** -            201 555 1212- *********
                                  (15)                                  (14) 
						

							Journals and Lists
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Transaction Journal
Explanation of Contents
(1) Printout date
(2) Printout time
(3) Journal number
(4) Communication result OK indicates that the communication was successful.
BUSY indicates that the communication has failed because of busy line.
STOP indicates that STOP was pressed during communication.
P-OK indicates that memory overflow occurred while storing the documents
into memory for transmission but successfully stored document(s) was sent.
R-OK indicates that the Relayed XMT was successful.
B-OK indicates that the Batch Transmission was successful.
- - indicates LAN transmission.
3-digit Info Code  (See page 211) indicates that the communication has failed. 
(5) Number of pages transmitted or 
receivedThe 3-digit number is the number of pages successfully transmitted or received. 
When the documents are stored into memory, two 3-digit numbers will appear. 
The first 3-digit number represents the number of pages successfully
transmitted.  The second 3-digit number represents the total number of pages
that were attempted to be transmitted.
Asterisk * indicates that the quality of some received copies was poor.
(6) File number  001 to 999 (If the communication is stored into memory, a file number is
assigned for each communication.)
(7) Duration of communication
(8) Type of communication XMT means Transmission
RCV means Reception
POL means Polling
PLD means Polled
FWD means Fax Forward
(9) Remote station identification Name : Recorded name in the Address Book or remote stations Character ID.
 number : Dialed telephone number. (PIN code will not be shown)
Number : Remote stations ID number.
Email adress
(10) Communication date
(11) Communication Start time
(12) Diagnostic For service personnel only
(13) Own LOGO Up to 25 characters
(14) Own ID number Up to 20 digits
(15) Own Character ID Up to 16 characters 
						

							Journals and Lists
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Printout Journals
and Lists
The Communication Journal (COMM. JOURNAL) lets you verify whether the transmission or polling was
successful. You may select the printout condition (Off/Always/Inc. only) in Fax Parameter No. 12.
Sample COMM. JOURNAL
Communication Journal  (COMM. JOURNAL)
************** - COMM. JOURNAL - ***************** DATE MMM-dd-yyyy **** TIME 15:00 **** p.01
   (1)                                         (2)                       (3)
   MODE = MEMORY TRANSMISSION                  START=MMM-dd 14:50        END=MMM-dd 15:00
      FILE NO.= 050 (4) 
   (5)     (6)   (7)           (8)                                       (9)          (10) 
   STN     COMM. KEY NAME      STATION NAME/EMAIL ADDRESS/TELEPHONE NO.  PAGES        DURATION   
   NO.
   001     OK    [SERVICE   ]  SERVICE DEPT.                             001/001      00:01:30
   002     OK    [SALES DEPT]  SALES DEPT.                               001/001      00:01:25
   003     407   [ACCOUNTING]  ACCOUNTING DEPT.                          000/001      00:01:45
   004     BUSY              
 021 111 1234                               000/001      00:00:00
                                                                 - PANASONIC -
************************************* - HEAD OFFICE        - ****** - 201 555 1212 - ******* 
						

							Journals and Lists
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Communication Journal (COMM. JOURNAL)
Explanation of Contents
(1) Indication of communication mode
(2) Start time of communication
(3) End time of communication
(4) File number 001 to 999 (When the communication is stored into memory, a file number
is assigned for each communication.)
(5) Station number Sequential number of the Stations.
(6) Communication result OK indicates that the communication was successful.
BUSY indicates that the communication has failed because of busy line.
STOP indicates that STOP was pressed during communication.
P-OK indicates that memory overflow occurred while storing the
documents into memory for transmission but successfully stored
document(s) was sent.
B-OK indicates that the Batch Transmission was successful.
R-OK indicates that the Relayed XMT was successful.
- - indicates LAN transmission.
3-digit Info Code (See page 211) indicates that the communication has
failed.  In this case, the machine will print the attached report with first page
of your document as shown on the previous page.
(7) Key name or  mark mark indicates dialed by direct number dial.
(8) Recorded name in the Address Book, 
direct dialing number, or email 
address
(9) Number of pages transmitted or 
receivedThe 3-digit number is the number of pages successfully transmitted or
received.
When the documents are stored into memory, two 3-digit numbers will
appear. 
The first 3-digit number represents the number of pages successfully
transmitted. 
The second 3-digit number represents the total number of pages that were
attempted to be transmitted.
(10) Duration of Communication 
						

							Journals and Lists
205
Printout Journals
and Lists
To print a Address Book List of the telephone numbers and email addresses you have stored.
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Address Book List
1 
2
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT
STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO DEFERRED
COMM.POLLING/
ADV.COMM.SELECT
MODEEDIT FILE
MODE
Printout
Select A Function
ADDRESS BOOK LIST 
						

							Journals and Lists
206
Address Book List
Sample Address Book List
Explanation of Contents
************* -ADRESS BOOK LIST- ***************** DATE MMM-dd-yyyy ***** TIME 11:11 ********
(1) (2)           (3)                    (4)
   KEY NAME       STATION NAME    EMAIL ADDRESS / TELEPHONE NO.
                                  ROUTING SUB-ADDR  (6) ROUTING TSI (7)   (8) RELAY ADDR
[B][Bob Jones ]   Bob Jones       [email protected]
                                  123456                201 555 1212
[J][John Smith]   John Smith       201 555 3456
                                  4452                  +1 201 123 4567       [RELAY1]
   [Jane Smith]   Jane Smith       201 555 1212
                                  1212                  212 555 1234          [RELAY2]
[P][Panafax1  ]   Panafax1        [email protected] co.jp
                                  4827                  +81 03 5251 1234
   [Panafax2  ]   Panafax2        [email protected] co.jp
                                  1773                  +81 0467 5251 1234
      NO. OF STATIONS = 05  (5)
                                                             -PANASONIC                -
************************************* -HEAD OFFICE     - ***** -        201 555 1212- *******
(1) The first letter of station name recorded in
your machine
(2) Key name recorded in the machine Up to 15 characters
(3) Station name recorded in the machine Up to 15 characters
(4) Telephone number recorded in the machine Up to 36 digits (Telephone number)
Email address recorded in the machine Up to 60 characters (Email address)
(5) Number of recorded Address Book stations Telephone  Number/Email  Address  programmed  into  the  Address
Book.
(6) Routing Sub-address Up to 20 digits
(7) Routing TSI Up to 20 digits
(8) Relay Address 
						

							Journals and Lists
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Printout Journals
and Lists
To print a Program List of the Dialing Patterns that you have previously entered into the Program Keys.
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Sample Program List
Explanation of Contents
Group and Program List
1 
2
*************** -PROGRAM LIST- ****************** DATE MMM-dd-yyyy ***** TIME 15:00 **********
 (1)          (2)                 (3)                 (4)
 KEY NAME     PROGRAM NAME        TYPE      TIMER    DESTINATION(S)
 [TEST    ]   TEST                GROUP     -----    [PANAFAX][SALES DEPT]
 [ACCOUNT ]   ACCOUNT             POP       -----    DELETE E-MAIL : Invalid     (5)
 [ACC     ]   ACC                 POP       -----    DELETE E-MAIL : Valid
 [PROG.B  ]   PROG.B              GROUP     -----    [PANAFAX][PANASONIC]
                                                         -PANASONIC                -
************************************ -HEAD OFFICE     - ***** -        201 555 1212- *********
(1) Key name
(2) Program name Up to 15 characters
(3) Type of communication GROUP indicates that the Program key is programmed as a group key.
POP indicates that the Program key is programmed as a POP access key.
(4) Numbers recorded in the program 
keyADDRESS BOOK numbers or password.
Email address programmed into Program Key.
(5) Deletion of received Email Valid means that the received email will be deleted.  Invalid means that
the received email will be retained.
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT
STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO DEFERRED
COMM.POLLING/
ADV.COMM.SELECT
MODEEDIT FILE
MODE
Printout
Select A Function
PROGRAM LIST 
						

							Journals and Lists
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To Print a Fax Parameter List:
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Sample Fax Parameter List
Explanation of Contents
Fax Parameter List
1 
2
************* -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 ***** p.01
   (1)      (2)                    (3)                                  (4)         (5)
   No.      DESCRIPTION            SELECTION                            CURRENT     STANDARD
                                                                        SETTING     SETTING
   000      Print Fax Parameter List
(6)001      Contrast(HOME)         (1 2 3 4 5 6 7)                      4           4
 * 002      Resolution(HOME)       (STD Fine S-Fine)                    STD         Fine
                                                                                    
   182      Send Comm. JNL         (Print Email Both)                   Print       Print
 
                                                           -PANASONIC                  
*********************************** -HEAD OFFICE     - ***** -        201 555 1212- *********
(1) Parameter
number(4) Current setting ---- indicates code or password is not
set.  When the code or password is
set, it is represented by asterisk(*).
(2) Description (HOME) means home 
position setting.(5) Standard setting Factory preset standard setting
(3) Selection (6) Changed setting * indicates that the Factory preset 
setting was changed.
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT
STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO DEFERRED
COMM.POLLING/
ADV.COMM.SELECT
MODEEDIT FILE
MODE
Printout
Select A Function
FAX PARAMETER LIST 
						

							209
Problem Solving
Problem Solving
Troubleshooting
If You Have Any of These Problems
Mode Symptom Possible Cause / Action Page
During TransmissionDocument doesnt 
feed/multiple feed1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting the list on Originals You Cannot
Send.  If your document has the characteristics listed, use
the Platen instead.
3. Check that the document is loaded properly.19
Does not stamp Check Fax parameter No. 04 and No. 28 settings. 192
193
Stamp too light Replace stamp or refill ink. 214
Transmission Copy 
QualityVertical lines on the 
transmitted documentCheck own copy quality.  If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem.  If copy is NG, clean the Document Scanning Area.---
Transmitted document 
is blank
During Reception  : Add PaperReplenish the recording paper. ---
Recording paper 
misfeedRemove the misfed paper.
(See the Operating Instructions for Copier)---
Recording paper 
doesnt advance into 
machineMake sure that there is paper in the Paper Cassette. Follow
the instructions for loading paper.---
Recording paper 
doesnt eject after 
printingCheck to see if the recording paper is jammed inside of the
machine.---
Document auto 
reduction doesnt workCheck Print Reduction settings. 36
 : Add TonerReplace the Toner Bottle. ---
 : No Waste Toner 
BoxInstall the Waste Toner Box. --- 
						

							Troubleshooting
210
CommunicationNo dial tone 1. Check the connection of the telephone line.
2. Check the telephone line.217
No auto answer1. Check the connection of the telephone line.
2. Check the Reception mode setting.
3. If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is
set to Valid (default setting) and the machine is printing
the received document(s) from memory, which also
happens to be the 200th transaction, the machine will not
auto answer until the Transaction Journal completes
printing.217
34
Cannot transmit or 
receiveAn information code will be shown on the display.  Refer to the
information code table to find out the trouble.211
No Unit OperationNo unit operation To reset the machine, turn-off the Power Switch for a few
seconds then turn it on again.14
Mode Symptom Possible Cause / Action Page