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Panasonic Dmc Fx90 Owners Manual

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    							- 171 -
    Others
    [Failed to connect wireless access point]/[Connection failed]/[No destination 
    found]
    •
    Check following regarding the wireless access point (broadband router).> The wireless access point (broadband router) information set on this unit is wrong. Check 
    the authentication type, encryption type, and encryption key. (P130)
    > Power of the wireless access point (broadband router) is not turned on.
    > Setting of the wireless access point (broadband router) is not supported by this unit.
    •Check the network setting of the destination.
    [AVCHD video cannot be sent over Wi-Fi. Please use Image Uploader.]
    •
    To transmit a motion picture recorded in [AVCHD], transmit it using the upload tool “LUMIX 
    Image Uploader”.  (P142)
    [No image to send]
    •
    This is displayed when there is no image to transmit due to the restriction of the destination. 
    Check the file type of the image to transmit.  (P139)
    [Connection failed. Please retry in a few minutes.]/[Network disconnected. Transfer 
    stopped.]
    •
    Radio waves from the wireless access point (broadband router) are getting weak. Perform the 
    connection closer to the wireless access point (broadband router).
    •There is no reply from the server or it has exceeded the communication processing time. Try 
    again after a while.
    •Depending on the wireless access point (broadband router), connection may be automatically 
    disconnected after specific time has passed. Reconnect the connection again.
    [Login failed. Please check Login ID and Password]
    •
    Login ID or password for the “LUMIX CLUB” is not correct. Please enter it again. If you have 
    forgotten the login ID or the password, there is information in the login screen of the “LUMIX 
    CLUB” website.
    [Some files cannot be sent because of destination limit]/[Transfer completed. 
    Some files are left because of destination limit.]
    •
    Check the file format of the image to send.•Sending motion pictures may fail if the file size is too large. Split the motion picture using 
    [Video Divide].  (P104)
    [Unavailable. Please set Login settings on LUMIX CLUB web site.]
    •
    Log into the “LUMIX CLUB” from your smartphone or PC, and set the login details of the 
    destination WEB service.
    [Both picture and video sharing service cannot be selected together]
    •
    WEB services designed only for pictures, and WEB services designed only for motion pictures 
    cannot be selected at the same time. Deselect one of the services.
    [Cannot get IP address. Please set wireless AP’s IP address setting to DHCP.]
    •
    Turn on DHCP settings of the IP address of the connected wireless access points (broadband 
    router).
    [Cannot connect to server]
    •
    If a message is displaying asking to update the route certificate, agree to update the route 
    certificate. 
    						
    							Others
    - 172 -
    Troubleshooting
    First, try out the following procedures (P172–183).
    •
    The battery is exhausted. Charge the battery.•If you leave the camera on,  the battery will be exhausted.
    > Turn the camera off frequently by using the [Economy] etc.  (P44)
    •If you connect to a TV compatible with VIERA Link with an HDMI micro cable (optional) and 
    turn off the power on the TV with the remote control for the TV, the power on this unit also turns 
    off.
    > If you are not using VIERA Link, set [VIERA Link] to [Off].  (P46)
    •Insert the battery securely all the way in. (P12)
    •Is the mode set to [Rec] Mode? (P20)•Is there any memory remaining on the built-in memory or the card?
    > Delete the pictures which are not necessary to increase the available memory.  (P34)
    •You may not be able to record for a short while after turning the power [ON] when using a large 
    capacity card.
    •The picture can become whitish if there is dirt e.g. fingerprints on the lens.
    > If the lens is dirty, turn on the camera, eject the lens barrel and gently wipe the lens surface 
    with a soft dry cloth.
    > Check that the exposure is correctly compensated.  (P86)
    •Setting the [Min. Shtr Speed] to faster speed might make the picture darker.
    > Set the [Min. Shtr Speed]  (P88) to slower speed.
    > Set [Auto Bracket]  (P87) or [Burst]  (P90) of the [Rec] Mode menu to [Off].
    •Has [Hi-Speed Burst]  (P62) or [Flash Burst]  (P63) in Scene Mode been set?
    If the problem is not resolved,  it may be improved by selecting [Reset] (P45) on the 
    [Setup] menu when taking pictures .
    Battery and power source
    The camera cannot be operated even when it is turned on.
    The camera turns off immediately after it is turned on.
    This unit is turned off automatically.
    Card/battery door does not close.
    Recording
    The picture cannot be recorded.
    The recorded picture is whitish.
    The recorded picture is too bright or dark.
    Multiple pictures are taken at one time. 
    						
    							- 173 -
    Others
    •The focus range varies depending on the Recording Mode.> Set to the proper mode for the distance to the subject.
    •The subject is beyond the focus range of the camera.  (P22)•There is camera shake (jitter) or the subject is moving slightly.  (P19)
    > The shutter speed becomes slower when pictures are taken in dark places so hold the 
    camera firmly with both hands to take the pictures.  (P19)
    > When taking pictures at a slow shutter speed, use the self-timer.  (P76)
    •Is there any memory remaining on the built-in memory or the card?
    •Is the ISO sensitivity high or the shutter speed slow?
    (ISO sensitivity is set to [Auto] when the camera is shipped. Therefore, when taking pictures 
    indoors etc. noise will appear.)
    > Decrease the ISO sensitivity.  (P79)
    > Set [Color Mode] to [Natural].  (P90)
    > Take pictures in bright places.
    •Has [High Sens.] or [Hi-Speed Burst] in the Scene Mode been set? If so, the resolution of the 
    recorded picture decreases slightly because of high sensitivity processing, but this is not a 
    malfunction.
    •When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
    introduce slight changes to brightness and color. These are a result of the characteristics of the 
    light source and do not indicate a malfunction.
    The subject is not focused properly.
    The recorded picture is blurred.
    The Optical Image Stabilizer is not effective.
    Taking pictures using Auto Bracket is not possible.
    The recorded picture looks rough.
    Noise appears on the picture.
    The brightness or the hue of the recorded picture is different from the actual 
    scene. 
    						
    							Others
    - 174 -
    •Use a card with SD Speed Class with “Class 4” or higher when recording motion pictures.•Depending on the type of the card, recording may stop in the middle.> If motion picture recording stops during use of a card of at least “Class 4” or if you use a 
    card that has been formatted on a PC or other equipment, the data-writing speed is lower. 
    In such cases, we recommend that you make a backup of the data and then format  (P47) 
    the card in this unit.
    •If the subject contains sections that differ in color to the surroundings, touch those sections or 
    the main colors of the subject to set the AF frame  (P52).
    •It is possible that the subject may be warped slightly, or the borders get colored, depending on 
    the zoom magnification, due to the characteri stics of the lens. Also, the peripherals of the 
    image might look warped because the perspective is enhanced when the wide angle is used. 
    This is not a malfunction.
    When recording pictures or half-pressing the shutter button, reddish stripes may 
    appear on the LCD monitor. Alternatively, part or all of the LCD monitor may turn 
    a reddish color.
    •
    This is a characteristic of CCDs, and it appears when the subject has a 
    bright part. Some unevenness may occur in the surrounding areas, but 
    this is not a malfunction.
    It is recorded in motion pictures but is not recorded on still pictures.
    •It is recommended that you take pictures while taking care not to 
    expose the screen to sunlight or any other source of strong light.
    Motion picture recording stops in the middle.
    The subject cannot be locked. (AF track fails)
    Lens
    Recorded image may be warped, or nonexistent color is surrounding the 
    subject. 
    						
    							- 175 -
    Others
    •This phenomenon appears when you press the shutter button halfway to set the aperture value 
    and does not affect the recorded pictures.
    •This phenomenon also appears when the brightness changes when the camera is zoomed or 
    when the camera is moved. This is because of operation of the automatic aperture of the 
    camera, and it is not a malfunction.
    •The LCD monitor may flicker for a few seconds after the power is switched on. This is an 
    operation to correct flicker caused by lighting such as fluorescent lights, LED lights etc. and is 
    not a malfunction.
    •Is [LCD Mode] active? (P42)
    •This is not a malfunction.
    These pixels do not affect the recorded pictures.
    •In dark places, noise may appear to maintain the brightness of the LCD monitor. This does not 
    affect the pictures you are recording.
    LCD monitor
    The LCD monitor becomes darker or brighter for a moment.
    The LCD monitor flickers indoors.
    The LCD monitor is too bright or dark.
    Black, red, blue and green dots appear on the LCD monitor.
    Noise appears on the LCD monitor. 
    						
    							Others
    - 176 -
    •Is the flash setting set to [Œ]?
    > Change the flash setting.  (P73)
    •The flash is not available when [Auto Bracket]  (P87) or [Burst]  (P90) in the recording menu are 
    set.
    •The flash is activated twice when Red-Eye Reduction  (P73) has been set.•Has [Flash Burst]  (P63) in Scene Mode been set?
    •[Rotate Disp.]  (P47) is set to [ ] or [ ].
    •Is the mode set to [Playback] Mode?  (P30)•Is there a picture on the built-in memory or the card?
    > The pictures on the built-in memory appear when a card is not inserted. The picture data on 
    the card appears when a card is inserted.
    •Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by 
    this unit.
    > It is recommended to use the “PHOTOfunSTUDIO 6.4 HD Lite Edition with Wi-Fi” software 
    in the CD-ROM (supplied) to write pictures from PC to card.
    •Has [Filtering Play] been set for playback?
    > Change to [Normal Play].  (P96)
    Flash
    The flash is not activated.
    Flash is activated several times.
    Playback
    The picture being played back is rotated and displayed in an unexpected 
    direction.
    The picture is not played back.
    There are no recorded pictures. 
    						
    							- 177 -
    Others
    •Is this a non-standard picture, a picture which has been edited using a PC or a picture which 
    was taken by another make of digital camera?
    •Did you remove the battery immediately after pict ure-taking or did you take the picture using a 
    battery with a low remaining charge? > Format the data to delete the pictures mentioned above.  (P47)
    (Other pictures will be deleted as well and it will not be possible to restore them. 
    Therefore, check well before formatting.)
    •
    Is the clock in the camera set properly?  (P17)•When pictures edited using a PC or pictures taken by other equipment are searched, they may 
    be displayed on dates differing from the actual dates on which the pictures were taken.
    •When Digital Red-Eye Correction ([ ], [ ], [ ]) is in operation, if you take a picture of a 
    subject with red color surrounded by a skin tone color, that red part may be corrected to black 
    by the Digital Red-Eye Correction function. > It is recommend to take the picture with Flash Mode set to [ ‡], [‰] or [ Œ], or 
    [Red-Eye Removal] on the [Rec] Mode menu set to [Off].  (P91)
    •Is it a picture that has been recorded with other equipment? In such cases, these pictures may 
    be displayed with a deteriorated picture quality.
    •This unit automatically adjusts the aperture during motion picture recording. At such times, the 
    sound may break up. This is not a malfunction.
    •Motion pictures recorded in [AVCHD] or [MP4] may be played back with poor picture or sound 
    quality or playback may not be possible even when played back with equipment compatible 
    with these formats. Also, the recording information may not be displayed properly.
    The folder number and the file number are displayed as [—] and the screen turns 
    black.
    With a Calendar Search, pictures are displayed on dates differing from the actual 
    dates on which the pictures were taken.
    White round spots like soap bubbles appear on the recorded picture.
    •
    If you take a picture with the flash in a dark place or indoors, white 
    round spots may appear on the picture caused by the flash reflecting 
    of particles of dust in the air. This is not a malfunction.
    A characteristic of this is that the number of round spots and their 
    position differ in every picture.
    Red part of the recorded image has changed color to black.
    [Thumbnail is displayed] appears on the screen.
    The sound of the recorded motion pictures sometimes breaks up.
    Motion pictures recorded with this model can not be played back on other 
    equipment. 
    						
    							Others
    - 178 -
    •Use within the communication range of the wireless LAN network.•Connection types and security setting methods are different depending on the wireless access 
    point (broadband router).> Refer to the operating instructions of the wireless access point (broadband router).
    •When the radio waves are interrupted, the condition may improve by moving the location or 
    changing the angle of the wireless access point (broadband router).
    •It may not automatically connect when the network SSID of the wireless access point 
    (broadband router) is set not to broadcast. 
    > Set the network SSID of the wireless access point (broadband router) to broadcast.
    •Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency 
    operated nearby?
    > Radio waves may get interrupted when used simultaneously. Use them sufficiently away 
    from the device.
    •Is the 5 GHz/2.4 GHz switchable wireless access point (broadband router) connected to other 
    equipment using the 5 GHz band?
    > The use of a wireless access point (broadband router) that can use 5 GHz/2.4 GHz 
    simultaneously is recommended. It cannot be used simultaneously with this camera if it is 
    not compatible.
    •Perform [Add wireless AP] in the [Wireless settings] of the [Wi-Fi Setup] menu.•Check if the wireless access point (broadband router) to connect is in operating state.•The wireless access point (broadband router) may not display or may not connect when the 
    radio waves of the wireless access point (broadband router) are weak or depending on the 
    radio wave condition.
    > Perform the connection closer to the wireless access point (broadband router).
    •It may not display even if the radio waves exist depending on the setting of the wireless access 
    point (wireless router).
    > Check the settings of the wireless access point (broadband router).
    •The wireless access point (broadband router) may not be found depending on the radio wave 
    condition.
    > Perform the [Search Wireless AP].  (P130) 
    •Is the network SSID of the wireless access point (broadband router) set not to broadcast?
    > It may not be detected when it is set not to broadcast. Enter and set the network SSID. 
    (P130)
    •Try the following:
    > Move this unit (especially the Wi-Fi transmitter) closer to the wireless access point 
    (broadband router)
    > Remove the obstacles between this unit and the wireless access point (broadband router)
    > Change the direction of this unit
    About the Wi-Fi function
    It cannot connect to the wireless LAN. Radio waves get disconnected.
    Wireless access point (broadband router) is not displayed. Or it cannot be 
    connected. 
    						
    							- 179 -
    Others
    •The wireless access points (broadband router) that can be registered are up to eight.> Delete the unnecessary wireless access point (broadband router).
    •It may take longer time to connect depending on the Wi-Fi connection setting of the 
    smartphone, but it is not a malfunction.
    > Select [Wireless AP Info] in [Smartphone connection] from the [Wi-Fi Setup] menu.   (P132)
    > Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.
    •Check the information in the login screen of “LUMIX CLUB”.
    http://lumixclub.panasonic.net/eng/c/
    •Service user registration for the “LUMIX CLUB” is not possible in the environment without a 
    wireless access point (broadband router).
    •The image in the built-in memory can only be transmitted one at a time.•To transmit multiple images at once, transmit after copying the images to a card  (P112).
    •WEB service server or the network may be busy.
    > Try again after a while.
    •Is the size of the image too large?
    > Transmit after making the size of the still picture smaller with [Upload Size]  (P133).
    > Transmit after dividing the motion picture with [Video Divide]  (P104).
    •It may take longer time to transmit when distance to the wireless access point (broadband 
    router) is far.
    > Transmit closer to the wireless access point (broadband router).
    The wireless access point (broadband router) cannot be registered.
    It takes long time every time to connect to a smartphone.
    This unit is not displayed in the Wi-Fi setting screen of the smartphone.
    It takes time to setup the connection.
    I have forgotten the login ID or password for the “LUMIX CLUB”.
    I do not have a wireless access point (broadband router) at my home, but I would 
    like to perform service user registration of the “LUMIX CLUB”.
    Multiple images in the built-in memory cannot be transmitted.
    Images cannot be transmitted to the WEB service.
    It takes time to transmit an image to the WEB service. 
    						
    							Others
    - 180 -
    •Upload may not complete when it is disconnected while transmitting the image.•It may take some time after uploading the image to be reflected in the WEB service depending 
    on the status of the server.> Wait for a while and try again.
    •Transmission status can be checked in WEB destination settings by logging into the “LUMIX 
    CLUB”.
    •The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the 
    uploaded images, and make a backup of them.
    • The images uploaded to the WEB service cannot be displayed or deleted by this unit.
    > Perform the task using a smartphone or a PC.
    •The settings stored in the camera may be deleted depending on the type of repair.
    > Always make a copy of important settings.
    •Is the size of the image too large?
    > Divide the motion picture using [Upload Size]  (P133).
    > Make the size of the still picture smaller using  [Video Divide]  (P104).
    •Capacity or number of images in the WEB service is full.
    > Login to the “LUMIX CLUB”, and check the status of the destination by WEB destination 
    settings.
    > Execute the [Reset Wi-Fi Settings] in the [Setup] menu.  (P45)
    > However, all the information set with the [Wi-Fi Setup] menu, such as the wireless access 
    point (broadband router), login setting of the “LUMIX CLUB”, etc., will also be reset.
    • Is the size of the image too large?
    > Transmit after making the image the size of the still picture smaller with [Upload Size] 
    (P133) .
    > Transmit after dividing the motion picture with [Video Divide]  (P104).
    > Image cannot be transmitted when the battery indicator is flashing red.
    •Only the motion pictures recorded in [MP4] can be transmitted.• Is the size of the image too large?
    > Transmit after dividing the motion picture with [Video Divide]  (P104).
    The image that was supposed to have uploaded to the WEB service is not there.
    I would like to return the image in the WEB service to the camera.
    I cannot display or delete the images uploaded to the WEB service by this unit.
    Your “LUMIX CLUB” login ID and password were deleted after sending the 
    camera in to be repaired.
    There is an image that could not be transmitted.
    I have forgotten the password for the Wi-Fi.
    Transmission of the image fails midway.
    Motion picture cannot be transmitted. 
    						
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