Panasonic Dmp Bd45 Operating Instructions

							31VQT2H86
Reference
Messages
The following messages or service numbers appear on the 
television or unit’s display when something unusual is 
detected during startup and use.
Cannot play.¾You inserted an incompatible disc (Discs recorded in PAL 
video, etc.).
Cannot display on this unit.¾You tried to play a non-compatible image.
¾Confirm “SD” on the unit’s display is not blinking and 
re-insert the card. 
No disc is inserted.¾The disc may be upside down.
$ This operation is not available.¾Some operations are unsupported by the unit. For 
example;
– BD-Video
: During playback, reverse slow-motion or reverse 
frame-by-frame is not possible.
IP address is not set. [BD65] [BD655]¾The “IP Address” in “IP Address/DNS Settings” is “---. ---. 
---. ---”. Set the “IP Address”, “Subnet Mask”, and “Default 
Gateway”. (Select the automatic address acquisition if 
necessary.)
F99¾The unit fails to operate properly. Press [POWER Í/I] on 
the main unit to switch the unit to standby for 3 seconds. 
Now press [POWER Í/I] on the main unit again to turn 
the unit on.
HDMI ONLY¾Some BD-Video discs can only be output with HDMI.
NET [BD65] [BD655]¾Displays while VIERA CAST is starting up.
No PLAY¾There is a viewing restriction on a BD-Video or 
DVD-Video. (>25)
No READ¾The media is dirty or badly scratched. The unit cannot 
play.
PLEASE WAIT¾The unit is carrying out an internal process. This is not a 
malfunction. You cannot operate the unit while “PLEASE 
WAIT” is displayed.
REMOVE [BD65] [BD655]¾The USB device is drawing too much power. Remove the 
USB device.
SET (“  ” stands for a number.)¾The remote control and main unit are using different 
codes. Change the code on the remote control.
Press and hold [OK] and the 
indicated number button at the 
same time for more than 5 
seconds.
U59¾The unit is hot.
The unit switches to standby for safety reasons. Wait for 
about 30 minutes until the message disappears.
Select a position with good ventilation when installing the 
unit. Do not block the ventilation hole on the rear and side 
of the unit.
U72
U73
¾The HDMI connection acts unusually.
– Turn the unit and TV off. 
– Disconnect the HDMI cable between the player and the 
TV.
H or F(“  ” stands for a number.)¾There is something unusual. ¾Check the unit using the troubleshooting guide. If the 
service number does not disappear, do the following. 
1Disconnect the plug from the AC outlet, wait a few 
seconds, then reconnect it.
2Press [POWER Í/I] to turn the power on.
If the service number does not disappear despite doing the 
above, request service from the dealer. Inform the dealer of 
the service number when requesting service.
START [BD65] [BD655]¾The system is being restarted during the firmware update. 
Please do not turn off power.
UPD/(“  ” stands for a number.)
¾The firmware is being updated.
Please do not turn off power.
FINISH¾The firmware update is complete.
On the television
On the unit’s display
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							32VQT2H86
Audio Information
The audio output differs depending on which terminals are connected to the amplifier/receiver, and the settings on the unit. (>26, 
Digital Audio Output)
≥The number of channels listed is the maximum possible number of output channels.
HDMI AV OUT/DIGITAL AUDIO OUT
About audio from audio output terminals
TerminalHDMI AV OUTDIGITAL AUDIO OUT
“Dolby D/Dolby D +/Dolby 
TrueHD”/“DTS/DTS-HD” “Bitstream”*1
*1When the connected equipment is not supported with these audio formats, the audio is output as Dolby Digital bitstream, DTS Digital Surround bitstream or 
down-mixed 2ch PCM (e.g., TV).
“PCM”*2,*3
*2When the connected equipment is not supported with multi channel surround, the audio is output as down-mixed 2ch PCM.*3[BD45] : Regardless of a condition, the maximum possible number is 5.1ch PCM
“Bitstream”“PCM”
“BD-Video Secondary Audio”“On”*4
*4When playing BD-Video without secondary audio or button click sound, the audio is output as the same format as if “BD-Video Secondary Audio” was set to 
“Off”.
“Off”“On”*5
*5When playing BD-Video with secondary audio or button click sound, the audio is output as 5.1ch.
“Off”“On”/“Off”“On”/“Off”
Dolby Digital/
Dolby Digital EX*6
*6With PCM output, Dolby Digital EX becomes PCM audio decoded as Dolby Digital, DTS-ES recorded to DVD-Video becomes PCM audio decoded as DTS 
Digital Surround, and DTS-ES recorded to BD-Video becomes PCM audio decoded as DTS-ES.
Dolby Digital
Outputs using 
original audioDVD-Video : 5.1ch PCM Dolby Digital/
Dolby Digital 
EX*7
*7When “BD-Video Secondary Audio” is set to “On”, Dolby Digital EX is output as Dolby Digital and DTS-ES is output as DTS Digital Surround, however if 
playing BD-Video without secondary audio or button click sound, the audio is output as the original format.
Down-mixed 
2ch PCM BD-Video : 7.1ch PCM
*8
*8[BD65] [BD655] : When BD-Video is played and “7.1ch Audio Reformatting” is set to “Off”, the audio is output as 5.1ch.
Dolby Digital Plus/
Dolby TrueHD7.1ch PCM Dolby Digital
DTS Digital Surround/
DTS-ES*6DTS Digital 
SurroundDVD-Video : 5.1ch PCMDTS Digital 
Surround/
DTS-ES*7BD-Video : 7.1ch PCM*9
*9The audio output is amplified from 5.1ch or 6.1ch to 7.1ch depending on the DTS, Inc. specifications.
DTS-HD High Resolution 
Audio/
DTS-HD Master Audio7.1ch PCM*9DTS Digital 
Surround
7.1ch LPCM7.1ch PCM Down-mixed 2ch PCM
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							33VQT2H86
Reference
The settings of the audio output vary depending on the connected equipment. Refer to the table below and set each of items.
Press [FUNCTION MENU] > select “Other Functions” > “[OK]”> select “Setup” > “[OK]”> 
“Audio” > Set each item
For details of the each item, refer to page 26.
Recommended audio output setting
Example of connected equipment
TV via HDMI*1Receiver with 
HD audio*2 decoder 
via HDMI
Receiver without 
HD audio*2 decoder 
via HDMIReceiver via OPTICALSetup menu
“Digital 
Audio 
Output”
“Dolby D/Dolby D 
+/Dolby TrueHD”“PCM” “Bitstream”“PCM” “PCM”
“DTS/DTS-HD”“PCM” “Bitstream”“PCM” “PCM”
“BD-Video 
Secondary Audio”“Off” “Off” “Off” “Off”
“PCM Down Conversion”No effect No effect No effect
“Off”*3
“Downmix”“Stereo” No effect No effect
“Stereo”*4
≥Because underlined items are the factory presets, it is not necessary to change these settings.*1If connected to TV via except HDMI, these settings have no effect.*2HD audio: Dolby Digital Plus, Dolby TrueHD, DTS-HD High Resolution Audio and DTS-HD Master Audio*3If the connected equipment that does not support 96 kHz, set to “On”.*4If the connected equipment that supports the virtual surround function, set to “Surround encoded”.
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							34VQT2H86
About MP3/JPEG/
AVCHD/MPEG2 files
	
≥With certain recording states and folder structures, the play order may 
differ or playback may not be possible.
≥CD-R, CD-RW : ISO9660 level 1 or 2 (except for extended formats), Joliet
This unit is compatible with multi-session.
This unit is not compatible with packet writing.
≥DVD-R, DVD-R DL (except for AVCHD) : ISO9660 level 1 or 2 (except for 
extended formats), Joliet, UDF bridge (UDF 1.02/ISO9660)
This unit is not compatible with multi-session.
This unit is not compatible with packet writing.
MP3
File format MP3
ExtensionFiles must have the extension “.mp3” or 
“.MP3”.
Compression 
rate32 kbps to 320 kbps
Sampling rate44.1 kHz/48 kHz
ReferenceID3 tags: version 1, 2.2, 2.3, 2.4
(Only titles and the names of artists)
JPEG
File format JPEG
ExtensionFiles must have the extension “.jpg” or 
“.JPG”.
Picture 
resolutionbetween 34k34 and 8192k8192 pixels
(sub sampling is 4:2:2 or 4:2:0)
ReferenceJPEG conforming DCF* is supported.
≥MOTION JPEG and Progressive JPEG is 
not supported
* Design rule for Camera File system: unified standard 
established by Japan Electronics and Information 
Technology Industries Association (JEITA). 
≥DVD-RAM must conform to UDF 2.0.
≥BD-RE must conform to UDF 2.5.
AV C H D
File formatAVCHD format (V1.0) used on High 
Definition Video Camera
(Panasonic and some other’s)
CodecMPEG-4 AVC/H.264
≥Discs must conform to UDF 2.5.
MPEG2
File formatSD-Video format* used on Standard 
Definition Video Camera
(Panasonic and some other’s)
CodecMPEG2
* SD-Video Entertainment Video Profile
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							35VQT2H86
Reference
You can play files on this unit by structure of folders as 
shown below. However depending on the method of 
writing data (writing software), play may not be in the 
order you numbered the folders.
 Folder which can be displayed with this unit
¢¢¢: Numbers
XXX: Letters
*1¢¢¢: from 001 to 999*2¢¢¢: from 100 to 999
XXXXX: 5 figures
*3¢¢¢¢: from 0001 to 9999
XXXX: 4 figures
*4The total combined maximum number of recognizable picture contents 
and folders: 3000 picture contents and 300 folders.
*5The total combined maximum number of recognizable picture contents 
and folders: 999 picture contents and 99 folders.
*6The total combined maximum number of recognizable picture contents 
and folders: 9999 picture contents and 300 folders.
Structure of folders that can be 
played in this unit
Structures of still picture (JPEG) folders 
in DVD-R*
4/DVD-R DL*4/CD-R*5/CD-RW*5
Files inside a folder are displayed in the order they were 
updated or taken.
in BD-RE*
6/DVD-RAM*4
≥Folder structure is not displayed.
in SD card*
4/USB device [BD65] [BD655]*4
Displays JPEG files in all folders.
≥Folder structure is not displayed.
P0000010.jpgP0000011.jpgP0000012.jpg
P0000003.jpgP0000004.jpgP0000005.jpg
P0000001.jpgP0000002.jpg
P0000006.jpgP0000007.jpgP0000008.jpgP0000009.jpg
Root
Folder A
Folder B
Folder Ce.g.,
DCIM JPEG
XXXX.jpg
P0000001.jpgP0000002.jpg
XXXXX
XXXXXDCIM
XXXX.jpg
*1
*2
*3
*3 *2
Root
e.g.,
XXXX.jpg
P0000001.jpg
DCIM
P0000003.jpgP0000004.jpg
XXXXX
P0000002.jpg
*3 *2
Root
Folder Ae.g.,
Structure of MP3 folders
in DVD-R/DVD-R DL/CD-R/CD-RW/
USB device[BD65] [BD655]
Prefix the file names with 3-digit numbers in the order you 
want to play them.
001 
010XXXX.mp3011XXXX.mp3012XXXX.mp3
003XXXX.mp3004XXXX.mp3005XXXX.mp3
006XXXX.mp3007XXXX.mp3008XXXX.mp3009XXXX.mp3
001XXXX.mp3002XXXX.mp3
Root
Folder A
Folder B
Folder Ce.g.,
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							36VQT2H86
Specifications
Signal system: NTSC
Operating temperature range:
i5 oC to  i35  oC ( i41  oF to  i95  oF)
Operating humidity range: 10 % to 80 % RH (no condensation)
Video output: 1.0 Vp-p (75≠)/Pin jack:1 system
[BD65]  [BD655]
 : Component video output (Y:green, PB:blue, PR:red): Y:1.0 Vp-p (75≠)/PB, PR:0.7 Vp-p (75≠)/Pin jack:1 system
Audio output: 2 Vrms (1 kHz, 0 dB)/Pin jack
Number of connectors :  2 channel:1 system
Digital audio output:
 Optical digital output (Optical terminal)
HDMI AV output: Type A (19 pin)
HDMI (Deep Color, x.v.Color
TM, High Bit rate Audio)
This unit supports “HDAVI Control 5” function.
SD card slot:  Connector : 1 system
[BD65]  [BD655]  : USB slot: USB2.0 : 1 system
[BD65]  [BD655]  : Ethernet:  10BASE-T/100BASE-TX : 1 system
LASER Specification
Class  I LASER Product:
Wave length:790 nm (CDs)/655 nm (DVDs)/405 nm (BDs)
Laser power: No hazar dous radiation is emitted with the 
safety protection
Power supply: [For[U.S.A.[and[Canada]
AC 120 V, 60 Hz
[For[units[with[PX[printed[on[the[outer[packaging] 
AC 110 V to 240 V, 50 Hz/60 Hz
Power consumption: [For[U.S.A.[and[Canada]
[BD65]  [BD655] :Approx. 19 W
[BD45] :Approx. 14 W
[For[units[with[PX[printed[on[the[outer[packaging]
Approx. 21 W
Power consumption in standby mode:
[For[U.S.A.[and[Canada] Approx. 0.1 W
[For[units[with[PX[printed[on[the[outer[packaging] Approx. 0.2 W
Power consumption in quick start standby mode:Approx. 7 WDimensions (WkDkH)  Including the projecting parts:
430 mmk207 mm k49 mm
(Approx. 16 15/16 zk8 5/32zk1 15/16 z)
Mass (Weight): Approx. 1.9 kg (4.2 lbs)
Specifications are subject to change without notice. 
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							37VQT2H86
Reference
Supplemental information
∫TV/Amplifier/Receiver code list
∫Video attribute
∫Audio attribute∫Display languages list
∫Language code list
BrandTV Code
BrandAmplifier 
CodeReceiver Code
DisplayMeaning
MPEG-2/MPEG-4 AVC/VC-1Video recording method
DisplayMeaning
LPCM/ Digital/ Digital+/
TrueHD/DTS/DTS 96/DTS-HD HI RES/
DTS-HD MSTR/MPEGSignal type
ch (channel) Number of channels
k (kHz)Sampling frequency
b (bit) Number of bits
FUNAI
HITACHI
JVC
INSIGNIA
LG
MITSUBISHI
PHILIPS
PIONEER
POLAROID
SAMSUNG
SANYO
SHARP
SONY
TOSHI BA
VIZIO
0180 / 0171 / 0179 Panasonic0051 / 0055 / 0250 / 0650
0016 / 0032 / 0038 / 0056 / 0095 / 0097 / 0145 / 0151 / 0173 / 0227 / 0279 / 0409 / 0413 /
1145
0036 / 0053 / 0069 / 0160 / 0169 / 0182 / 0731 / 1253 1564 / 0171 / 1204 / 1326 / 1517 / 1660 / 2002 / 2003/ 2004
0019 / 0030 / 0032 / 0106 / 0178 / 0317 / 0409 / 0442 / 0457 / 0700 / 0856 / 1178 / 1265
0014 / 0019 / 0093 / 0098 / 0150 / 0155 / 0178 / 0331 / 0358 / 0836 / 0868 / 1250
0038 / 0166 / 0172 / 0679 / 0866
0765 / 0865 / 1262 / 1276 / 1314 / 1316 / 1326 / 1327 / 1328 / 1341 / 1498 / 1523 / 2002
0019 / 0030 / 0032 / 0056 / 0060 / 0178 / 0329 / 0408 / 0427 / 0587 / 0702 / 0766 / 0812 /
0814 / 1060
0088 / 0107 / 0146 / 0154 / 0159 / 0232 / 0484 / 0799 / 0893
0039 / 0093 / 0153 / 0157 / 0165 / 0220 / 0281 / 0386 / 0398 / 0491 / 0688 / 0818 / 0851
0000 / 0011 / 0080 / 0111 / 0273 / 0353 / 0810 / 0834 / 0867 /1100
0036 / 0060 / 0149 / 0154 / 0156 / 0650 / 0832 / 0845 / 1156 / 1164 / 1256 / 1265 / 1356 /
1656 / 1704
1758 / 0864 / 0885 / 1756
WESTINGHOUSE0885 / 0889 / 0890 / 1282 / 15770054 / 0690 / 1154 / 1454
COBY
RCA1513 / 2003
EMERSON1340 / 2005DENON1360 / 0004 / 0273 / 1142 / 1311
HARMAN / KARDON0110 / 0189 / 1306
MARANTZ1189 / 1269 / 0039 / 0189 / 1289
LG1293 / 2006JVC0074 / 1374 / 1495 / 1855 / 1871INSIGNIA1030 / 1077 / 1751 / 2004
0135 / 0380 / 1298 / 1320 ONKYO
PHILIPS
PIONEER           08231189 / 1269 / 0189 / 0391 / 1120 / 1266 / 1368
1023 / 0150 / 0244 / 0531 / 0630 / 1343 / 1384
1023 / 1609 / 1254 / 0054 / 0530 / 0531 / 1074 / 1390 / 1511
SAMSUNG 1295
SONY0815 / 11261622 / 0158 / 0168 / 0474 / 1367 / 1529 / 1658 / 1758
YA M A H A
Panasonic
1308 / 0039 / 0367 / 1641 / 2001 / 2002 0308
0823
03540176 / 0186 / 1331
DisplayLanguageDisplayLanguageDisplayLanguage
LanguageCodeLanguageCodeLanguageCode
ENG
FRA
DEU
ITA
ESP
NLD
SVE
NOR
DAN
POR
RUSEnglish
French
German
Italian
Spanish
Dutch
Swedish
Norwegian
Danish
Portuguese
RussianARA  
HIN
PER
IND
MRI
BUL
RUM
GRE
TUR  JPN
CHI
KOR
MAL
VIE
THA
POL
CES
SLK
HUN
FINJapanese
Chinese
Korean
Malay
Vietnamese
Thai
Polish
Czech
Slovak
Hungarian
FinnishArabic
Hindi
Persian
Indonesian
Maori
Bulgarian
Romanian
Greek
Turkish
Others
Abkhazian 6566
Afar: 6565
Afrikaans: 6570
Albanian: 8381
Amharic
:6577
Arabic: 6582
Armenian: 7289
Assamese: 6583
Aymara: 6589
Azerbaijani: 6590
Bashkir: 6665
Basque: 6985
Bengali; Bangla:
6678
Bhutani: 6890
Bihari: 6672
Breton: 6682
Bulgarian: 6671
Burmese: 7789
Byelorussian: 6669
Cambodian: 7577
Catalan: 6765
Chinese: 9072
Corsican: 6779
Croatian: 7282
Czech: 6783
Danish: 6865
Dutch: 7876
English: 6978
Esperanto: 6979
Estonian: 6984
Faroese: 7079
Fiji: 7074
Finnish: 7073
French: 7082
Frisian: 7089
Galician: 7176
Georgian: 7565
German: 6869
Greek: 6976
Greenlandic: 7576
Guarani: 7178Gujarati: 7185
Hausa: 7265
Hebrew: 7387
Hindi: 7273
Hungarian: 7285
Icelandic: 7383
Indonesian: 7378
Interlingua: 7365
Irish: 7165
Italian: 7384
Japanese: 7465
Javanese: 7487
Kannada: 7578
Kashmiri: 7583
Kazakh: 7575
Kirghiz: 7589
Korean: 7579
Kurdish: 7585
Laotian: 7679
Latin: 7665
Latvian, Lettish: 7686
Lingala: 7678
Lithuanian: 7684
Macedonian: 7775
Malagasy: 7771
Malay: 7783
Malayalam: 7776
Maltese: 7784
Maori: 7773
Marathi: 7782
Moldavian: 7779
Mongolian: 7778
Nauru: 7865
Nepali: 7869
Norwegian: 7879
Oriya: 7982
Pashto, Pushto: 8083
Persian: 7065
Polish: 8076
Portuguese: 8084
Punjabi: 8065
Quechua: 8185Rhaeto-Romance:
8277
Romanian: 8279
Russian: 8285
Samoan: 8377
Sanskrit: 8365
Scots Gaelic: 7168
Serbian: 8382
Serbo-Croatian: 8372
Shona: 8378
Sindhi: 8368
Singhalese: 8373
Slovak: 8375
Slovenian: 8376
Somali: 8379
Spanish: 6983
Sundanese: 8385
Swahili: 8387
Swedish: 8386
Tagalog: 8476
Tajik: 8471
Tamil: 8465
Tatar: 8484
Telugu: 8469
Thai: 8472
Tibetan: 6679
Tigrinya: 8473
Tonga: 8479
Turkish: 8482
Turkmen: 8475
Twi: 8487
Ukrainian: 8575
Urdu: 8582
Uzbek: 8590
Vietnamese: 8673
Volapük: 8679
Welsh: 6789
Wolof: 8779
Xhosa: 8872
Yiddish: 7473
Yoruba: 8979
Zulu: 9085
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							38VQT2H86
Glossary
AVCHD
AVCHD is a new format (standard) for high definition video 
cameras that can be used to record and play high-resolution 
HD images. 
BD-J
Some BD-Video discs contain Java applications, and these 
applications are called BD-J. You can enjoy various 
interactive features in addition to playing normal video.
Deep Color
Deep Color is a name for device that can reproduce greater 
color gradation (4096 steps) when connected to a TV that 
supports the Deep Color with HDMI cable. You can enjoy 
exceptionally rich, natural-looking colors, with smooth, 
detailed gradation and minimal color banding. [A lower color 
gradation (256 steps), without Deep Color, will be reproduced 
if connected to a TV which does not support Deep Color. The 
unit will automatically set appropriate output to suit the 
connected TV.]
Dolby Digital
This is a method of coding digital signals developed by Dolby 
Laboratories. Apart from stereo (2-channel) audio, these 
signals can also be multi-channel audio.
Dolby Digital Plus
Multi-channel audio and higher audio quality is made possible 
using Dolby Digital Plus. BD-Video supports up to 7.1 channel 
output.
Dolby TrueHD
Dolby TrueHD is a very high quality audio format that 
reproduces the studio master audio. BD-Video supports up to 
7.1 channel output.
DTS (Digital Theater Systems)
This surround system is used in many movie theaters. There 
is good separation between the channels, so realistic sound 
effects are possible.
DTS-HD
DTS-HD is a high-quality, sophisticated audio format used in 
movie theaters. Previous DTS Digital Surround-compatible 
equipment can play DTS-HD as DTS Digital Surround audio. 
BD-Video supports up to 7.1 channel output.
DTS-HD High Resolution Audio
This is a signal format achieved by improving the previous 
DTS, DTS-ES and DTS96/24 formats. It is compatible with 
sampling frequency 96 kHz/48 kHz. BD-Video supports up to 
7.1 channel output.
DTS-HD Master Audio
This is a lossless audio format and compatible with 96 kHz/
7.1ch or less. In addition, faithful reproduction of the master 
audio is enabled using lossless audio encoding technology. 
BD-Video supports up to 7.1 channel output.
HDMI (High-Definition Multimedia Interface)
HDMI is a digital interface for consumer electronic products. 
Unlike conventional connections, it transmits uncompressed 
digital video and audio signals on a single cable.Local storage [BD65] [BD655]
This storage area is used as a destination for sub contents for 
playing BD-Live on BD-Video.
LPCM (Linear PCM)
These are a kind of PCM format.
These are uncompressed digital signals, similar to those 
found on CDs.
P4HD (Pixel Precision Progressive Processing for HD)
This is a processor which makes use of an exclusive 
Panasonic algorithm. Various processing is supported, 
including a high-level conversion of the TV scanning format 
from interlace to progressive and a high-level conversion of 
standard resolution (480i or 576i) video signal to a 1080 High 
Definition video signal.
Consequently, this unit is able to provide video of optimal 
resolution to the connected TV.
PCM (Pulse Code Modulation)
This is one format for converting analog audio into digital 
audio, enabling you to enjoy digital audio with no hassle.
x.v.Color
TM
x.v.ColorTM is a name for devices that are compatible with the 
xvYCC format, an international standard for expanded color in 
motion pictures, and that follow the rules for signal 
transmission.
You can enjoy vivid colors of wider color ranges for a more 
realistic picture when connected to a TV that supports the 
x.v.Color
TM with HDMI cable.
24p
This is a progressive image recorded at a rate of 24 frames 
per second (motion-picture film). Many BD-Video movie 
contents are recorded in 24 frames/second in accordance 
with the film materials.
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							39VQT2H86
Reference
Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Blu-ray and DVD Products
Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials 
or workmanship, Panasonic Consumer Electronics Company (referred 
to as “the warrantor”) will, for the length of the period indicated on the 
chart below, which starts with the date of original purchase (“warranty 
period”), at its option either (a) repair your product with new or 
refurbished parts, (b) replace it with a new or a refurbished equivalent 
value product, or (c) refund your purchase price. The decision to repair, 
replace or refund will be made by the warrantor.
 
During the “Labor” warranty period there will be no charge for labor. 
During the “Parts” warranty period, there will be no charge for parts. 
This Limited Warranty excludes both parts and labor for 
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). 
This warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This warranty is extended only to the 
original purchaser of a new product which was not sold “as is”.
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, 
please ship the product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
[email protected]
When shipping the unit, carefully pack, include all accessories, and 
send it prepaid, adequately insured and preferably in the original 
carton. If Lithium Ion batteries are shipped by air the package must be 
labeled “Contains Lithium Ion Battery (No lithium metal)”. Damaged 
batteries are prohibited from shipment by US Mail.  Batteries must be 
securely packed in a manner to prevent short-circuiting and a package 
cannot contain more than 3 Lithium Ion batteries.  Include a letter 
detailing the complaint, a return address and provide a daytime phone 
number where you can be reached. A valid registered receipt is 
required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or 
cosmetic damage. The warranty ALSO DOES NOT COVER damages 
which occurred in shipment, or failures which are caused by products 
not supplied by the warrantor, or failures which result from accidents, 
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty 
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, 
modification, introduction of sand, humidity or liquids, commercial use 
such as hotel, office, restaurant, or other business or rental use of the 
product, or service by anyone other than a Factory Service Center or 
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED 
UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF 
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS 
WARRANTY. 
(As examples, this excludes damages for lost time, travel to and from 
the servicer, loss of or damage to media or images, data or other 
memory or recorded content. The items listed are not exclusive, but for 
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or 
consequential damages, or limitations on how long an implied warranty 
lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have 
other rights which vary from state to state. If a problem with this product 
develops during or after the warranty period, you may contact your 
dealer or Service Center. If the problem is not handled to your 
satisfaction, then write to the warrantor’s Consumer Affairs Department 
at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY 
THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of November 2009
User memo:
Product or Part NamePartsLabor
Blu-ray Disc Player, Portable Blu-ray 
Disc Player1 year90 days
Blu-ray Home Theater System1 year1 year
DVD Player, Portable DVD Player1 year90 days
DVD Recorder1 year90 days
Rechargeable Batteries (pack), 
DVD-RAM Disc (defective exchange)10 daysNot 
Applicable
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate 
your nearest Dealer or Service Center; purchase Parts and 
Accessories; or make Customer Service and Literature requests 
by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at: 
http://www.pstc.panasonic.com
Or, send your request by E-mail to: 
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express, 
and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
The model number and serial number of this product can be found 
on either the back or the bottom of the unit.
Please note them in the space provided below and keep for
future reference.
MODEL NUMBER           
SERIAL NUMBER     
DATE OF PURCHASE    DEALER NAME   DEALER ADDRESS   
TELEPHONE NUMBER  
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Limited Warranty (Only for CANADA)
Panasonic Canada Inc.
PANASONIC PRODUCT—LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period 
as stated below from the date of original purchase.
Technics Audio Product  One (1) year, parts and labour
Panasonic Portable/Clock Radio (without Tape, CD, MD) One (1) year, parts and labour
Panasonic Audio/SD Audio Product One (1) year, parts and labour
Panasonic BD/DVD Product  One (1) year, parts and labour
Panasonic Combination DVD Player/VCR One (1) year, parts and labour
Panasonic Combination DVD Recorder/VCR One (1) year, parts and labour
Accessories including rechargeable batteries  Ninety (90) days
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, 
subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been 
altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is 
used commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is 
required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY 
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the 
exclusion of implied warranties, so the above limitations and exclusions may not be applicable. 
WARRANTY SERVICE
FOR PRODUCT OPERATION ASSISTANCE, please contact:
Our Customer Care Centre: Telephone #:  (905) 624-5505
1-800 #:  1-800-561-5505
Fax #:  (905) 238-2360
Email link: “Customer support” on www.panasonic.ca
FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www.panasonic.ca :
Link : “Servicentres
TM locator” under “Customer support”
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton. 
Include details of the defect claimed, and proof of date of original purchase.
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