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Panasonic Document Scanner Kv S5076h_s5046h Operating Manual

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    							How to Remove the Ink CartridgeRemove the old ink cartridge before installing a new ink cartridge.
    1. Press and hold the power button for one second or more to turn off the unit’s power.
    2. Open the imprinter door.
    3. Move the carriage to the ink cartridge exchange position.
    Notice
    •Adjust the position following the label on the imprinter.
    4. Pinch the ink cartridge adjustment lever ( A) and lift it.
    Operating Manual71
    Consumables and Optional Accessories 1  
    						
    							5.Remove the ink cartridge ( A).
    • For details about installing a new ink cartridge, refer to step  5 and after in  "Installing the Imprinter Unit
    and Ink Cartridge" (page 67).
    72Operating Manual
    Consumables and Optional Accessories1  
    						
    							PrintingAdjusting the imprinter printing position
    1. Move the carriage to the desired printing position, and align the indicator ( A) with the "
    " mark ( B).
    • The "
    " mark indicates the printing position. Printing is not available in any other position.
    Printing Position
    Printing
    Printing can be set from the Image Capture Plus software and the TWAIN and ISIS drivers. For details, refer
    to the Image Capture Plus, TWAIN, or ISIS help.
    Operating Manual73
    Consumables and Optional Accessories  2
    1 16.5 mm (0.6 in.) 30.8 mm (1.2 in.)
    141 mm (5.6 in.)
    121 mm (4.8 in.)
    109.3 mm (4.3 in.)
    97.5 mm (3.8 in.)
    97.5 mm (3.8 in.)
    83.5 mm (3.3 in.) 83.5 mm (3.3 in.)
    66.8 mm (2.6 in.)66.8 mm (2.6 in.)
    56.5 mm (2.2 in.) 56.5 mm (2.2 in.)
    45 mm (1.8 in.)45 mm (1.8 in.)
    30.8 mm (1.2 in.)
    16.5 mm (0.6 in.)
    Document size Document sizeCenter  
    						
    							TroubleshootingIf a problem occurs while the scanner is being used, check the following items and check the scanner status
    in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.SymptomPossible CauseRemedyThe LED (Green) does not
    light when the unit’s power is
    turned ON.
    The power cord is not plugged in.Insert the power plug firmly.
    The computer does not
    recognize the scanner.
    The scanner is not functioning
    correctly.
    The scanner is not connected to the
    computer correctly.Connect the USB cable correctly.The software is not installed correctly.
    Uninstall the software from the
    computer (page 79), and then install
    the software again (page 20).The scanner is connected via USB
    hub.Do not connect via USB hub.There is a problem with the USB
    cable.Make sure to use the included USB
    cable.The unit’s power was turned OFF
    because no operation was performed
    for a certain period of time.Press the power button to turn ON the
    unit’s power.Scan speed is slow.The scanner is connected over a  USB
    1.1 connection.Connect over USB 2.0 / USB 3.0.The document has been
    loaded on the feed tray, but
    the scanner does not start
    scanning.The document is not loaded properly.Load the document correctly.
    (page 26)The sensor cannot detect the
    document as the edge of the
    document is curled.Flatten the document (page 24) and
    load it again (page 26).74Operating ManualA
    p
    p
    e
    n
    d
    i
    x
    Appendix 
    						
    							SymptomPossible CauseRemedy
    Double feeding occurs
    frequently or the scanner
    stops loading while scanning.
    The paper feed roller, separation
    roller, double feed prevention roller,
    drive rollers, or free rollers are dirty.Clean the paper feed roller,
    separation roller, double feed
    prevention roller, drive rollers, and
    free rollers. (page 56)The sensors or reflectors are dirty.Clean all of the sensors and the
    reflectors. (page 54)The paper feed roller, separation
    roller, or double feed prevention roller
    have become worn down.Replace the paper feed roller module,
    and double feed prevention roller. 
    (page 61)Right and left sides of the document
    to be scanned are not the same in
    height, because of curling or folding.Flatten the document (page 24) and
    load it again after reducing the pages.The document is printed on an
    unsupported type of paper or thick
    paper.Make a copy of the document on
    paper of an acceptable type and
    thickness (page 23), and scan the
    copy.
    The length of the paper is too short.
    Make a copy of the document on
    paper of an acceptable size  (page  23),
    and scan the copy.The scanning method is set to
    manual.Set the scanning method to
    continuous scanning (Auto) with the
    manual feed selector. (page 11)The document is not aligned correctly.Realign the document. (page 26)The document set on the feed tray
    has too many pages.Remove pages from the document
    until it is under the limit mark on the
    document guides.
    Paper jams occur frequently.
    The document is wrinkled.Smooth out the document.The paper feed roller, separation
    roller, double feed prevention roller,
    drive rollers, or free rollers are dirty.Clean the paper feed roller,
    separation roller, double feed
    prevention roller, drive rollers, and
    free rollers. (page 56)The sensors or reflectors are dirty.Clean all of the sensors and the
    reflectors. (page 54)The document is not aligned correctly.Realign the document. (page 26)The document set on the feed tray
    has too many pages.Remove pages from the document
    until it is under the limit mark on the
    document guides.Operating Manual75
    Appendix 
    						
    							SymptomPossible CauseRemedy
    Scanned image is skewed.
    The document guides are not
    adjusted to the size of the document
    to be scanned, or the document to be
    scanned is set slanted on the feed
    tray.
    Adjust the document guides properly
    to the size of the document to be
    scanned. (page 26)
    Right and left sides of the document
    to be scanned are not the same in
    height, because of curling or folding.Flatten the document (page 24) and
    load it again after reducing the pages.The scanned document is
    blank.The wrong face (blank face) of the
    document is being scanned.Load the document with the side to be
    scanned facing up.
    Vertical lines appear on the
    scanned document.The scanning glass is dirty.
    Clean the conveyor and self-cleaning
    brushes (page 53), the ion outlets 
    (page 54), and then clean the
    scanning glasses  (F and B)  (page  59).
    The scanning density is
    uneven.The scanning glass is dirty.Clean the scanning glasses  (F and B).
    (page 54)The quantity distribution of light
    varies.Adjust shading. (page 78)The color of the scanned
    document is extremely
    different from the original
    document.
    The settings of the computer monitor
    are wrong.Adjust the computer monitor settings.Dark spots or noise appear on
    the scanned documents.The scanning glass is dirty.
    Clean the conveyor and self-cleaning
    brushes (page 53), the ion outlets 
    (page 54), and then clean the
    scanning glasses  (F and B)  (page  59).There is noise or wave
    patterns (moire pattern) on
    the scanned image.The scanning resolution settings,
    combined with patterns within the
    scanned image, may cause this
    problem.
    Change the scanning resolution, and
    perform scanning again.
    If you still experience problems after following these suggestions, please contact our Technical Support
    Department at 1-800-726-2797 for further assistance. (U.S.A. only)
    76Operating Manual
    Appendix 
    						
    							Error Messages (KV-S5076H only)Error codes corresponding to the scanner status are displayed on the LCD.
    Also, when the scanner is connected to a computer, simple messages are displayed on the LCD.
    For details about the error codes and messages, check in User Utility.Error CodeCauseRemedyU11
    U12
    U13The paper has jammed in the feed tray
    area.Open the ADF door, and remove the paper.The sensors are dirty.Clean the sensors. *1U14
    U16The paper has jammed in the exit tray area.Open the ADF door, and remove the paper.The sensors are dirty.Clean the sensors. *1
    U18Paper has been left in the scanner.Open the ADF door, and remove all the
    paper left inside.The sensors are dirty.Clean the sensors. *1U23A double-feed error has occurred.Open the ADF door, and remove the
    jammed paper.U25
    U26A stapled document has been detected.Open the ADF door, and remove all the
    paper left inside.U30The ADF door is open.Close the ADF door.FxxA system error has occurred.Contact your dealer.
    *1 For details, see "Cleaning the Ion Outlets and Sensors" (page 54).
    Operating Manual77
    Appendix 
    						
    							Shading Adjustment
    About shading adjustment The shading adjustment function corrects variations in the lamp intensity and pixel sensor sensitivity, and
    reduces unevenness in density in scanned images. It can be carried out by means of the  User Utility using the
    special shading paper, which is provided with this scanner.
    When shading adjustment is required Perform shading adjustment when the density and brightness of sections of scanned images is considerably
    uneven, or when image quality does not improve after cleaning the inside of the scanner.
    Before proceeding with the shading adjustment Before beginning shading adjustment, thoroughly clean the scanning glass  (F), scanning glass  (B), conveyors
    in the scanning area, self-cleaning brushes, ion outlets, and all rollers.
    If you perform shading adjustment while these parts are dirty, lines will appear on scanned images.
    Shading adjustment procedure 1.Start the User Utility.
    2. Click [User Shading...] on the main menu, and operate as the image display dictates.
    Note
    •For further details, refer to section "[User Shading]" in the help for User Utility.
    Notice
    •If the shading adjustment has not been performed properly, then lines might appear on scanned images
    even after adjusting the shading or lines might not be eliminated even after cleaning the scanning glass.
    Clean the parts, and then adjust the shading again.
    78Operating Manual
    Appendix 
    						
    							Deleting Installed SoftwareIf you want to remove the software that is installed on your computer, follow the procedure below to uninstall
    them.
    1. In [Control Panel], open [Uninstall a program].
    • In Windows XP, select [Add or Remove Programs].
    2. Select the item that you want to uninstall.
    • The software is displayed with the program names below:SoftwareProgram NameDevice driverPanasonic Document Scanner Device Driver X.XX *1TWAINKV-S5076H KV-S5046H TWAIN DriverISISKV-S5076H KV-S5046H ISIS DriverImage Capture PlusImage Capture PlusUser UtilityPanasonic Scanner User UtilityManualsPanasonic Scanner Manuals
    *1
    "X.XX" and the number that follows a program name are the software version. When you upgrade the software, the numbers
    above may be different from the actual software version.
    3. Follow the instructions on the screen.
    Operating Manual79
    Appendix 
    						
    							Repacking InstructionsIt is highly recommended that you keep the original carton and  ALL packing materials. If you need to transport
    or ship the scanner, please follow these instructions.
    Note
    •Improper repacking of the scanner may result in a service charge to repair the scanner.
    • Please use the original carton and all of the original packing materials.
    • The scanner should be handled in the correct (horizontal) position.
    Required Materials
    • Original scanner carton and packing materials
    • Shipping tape and scissors
    1. Unplug the power cord from the outlet, and remove the power cord and USB cable from the scanner.
    2. Remove the exit support sheet.
    3. Return the exit stoppers and exit extension tray to their original (non-extended) positions.
    4. Remove the double feed prevention roller (page 64).
    80Operating Manual
    Appendix 
    						
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