Panasonic High Speed Color Scanner Kv S1025c S Operating Instructions

41
Troubleshooting
If a problem occurs while the unit is being used, check the following items, and check the scanner status with the 
User Utility. If the unit still malfunctions, turn it OFF, unplug the AC adaptor from the scanner, and call for service.
SymptomPossible CauseRemedy
The LED (Green) does not 
light when the AC adaptor is 
connected to the scanner.Problem with the AC outlet. Check and reset the circuit breaker.
The power switch is off. Push the power switch to turn it on 
(See page 12)....

Troubleshooting
42
Double feeding or skewing 
problems occur frequently, or 
the scanner stops feeding 
while scanning.The document is not loaded properly. The documents feed better when all 
the edges are aligned slantwise (See 
pages 21 to 22).
The height of all the documents 
exceeds the limit.The height of all the documents on the 
feed tray should be less than 5 mm 
(0.2 in.).
The documents in any different sizes 
are scanned altogether.When scanning the documents in any 
different sizes altogether,...

Troubleshooting
43
Scanned image has moire 
fringes such as stripe or a 
wavy pattern noise.It is caused by the printing pattern of 
the document and the congeniality of 
the scanning resolution.Change the resolution, and try to scan 
again.
The scanning lamp(s) 
periodically lights up.The scanning lamp(s) periodically 
lights up in sleep mode.This is not an unusual event. 
For details on sleep mode, refer to the 
User Utility Reference Manual.
SymptomPossible CauseRemedy 

44
Page Page
Index
A
AC adaptor . . . . . . . . . . . . . . . . 9, 12, 38, 40
Acceptable cards . . . . . . . . . . . . . . . . . . . 20
Acceptable documents. . . . . . . . . . . . . . . 20
Accessories . . . . . . . . . . . . . . . . . . . . . . . 40
ADF door . . . . . . . . . . . 9, 23, 27, 30, 31, 34
All Drivers & Utilities installation. . . . . . . . 14
C
Caution labels. . . . . . . . . . . . . . . . . . . . . . . 8
CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . 1, 40
Cleaning the unit. . . . ....

45
Index
45
Page Page
T
Troubleshooting . . . . . . . . . . . . . . . . . . . . 41
U
Unacceptable document. . . . . . . . . . . . . . 20
USB cable. . . . . . . . . . . . . . . . . . . . 9, 12, 40
USB port. . . . . . . . . . . . . . . . . . . . . . . . . . . 9 

Panasonic Digital Document Company,
Unit of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
Panasonic Business Systems U.K.
A Division of Panasonic U.K. Ltd.
Willoughby Road, Bracknell, Berkshire, RG12 8FP
Matsushita Electric Industrial Co., Ltd.
http://www.panasonic.co.jp/global/
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
EN-20060414