Panasonic Hot Water Dispenser Nc Dg3000 Operating Instructions

							21
Once every two or three 
months to clear scale.
1        Make sure that the mesh filter is attached to the inner container.
2Put citric acid in the inner container.● Amount of citric acid to be used at one time:
80 g (two packages) or seven level tablespoons
* In case that our citric acid is not available, place 1-2 sliced 
lemons wrapped with a thin cloth into the inner container instead.
(The detergency of lemon is less effective than using the citric 
acid.)
The citric acid is available from an authorized dealer (as described in\
 the warranty). 
(Model No: SAN-80N)
* Follow the directions for cleaning printed on the citric acid package.\
* Since the citric acid used for cleaning is a food additive, it is harm\
less to humans.
3Add water to the maximum water level mark, 
and mix the citric acid and water well. 
Close the lid.
4Connect the plug immediately after stirring and press  key more 
than 3 seconds.
The liquid crystal display would be 
rotated during cleaning. Cleaning will be ended when the liquid 
crystal display and VIP Keep Warm light 
flashes at the same time.
160 180 190 208
160 180 190 208
Cleaning startsEnd of cleaning
Light on
Off Off
Flashing 
simultaneously
Cleaning time
approx. 42 min.
5Dispense some water, then unplug, remove the lid and drain away the 
hot water via the ‘DRAIN’ mark.
6Refill with water and boil it to remove the smell of the citric acid or 
lemons. Then throw the hot water away as same as step 
5.
How to clean the inner container using citric acid.
● To remove any discoloration from the area above the maximum water level, \
rub the inside lightly with a wet 
soft sponge.
● If the discoloration cannot be removed by rubbing, clean the inner conta\
iner several times using citric acid 
or lemons.
Cautions
● Please use our citric acid to clean the inner container of this unit.● Do not fill with water above maximum water level.● Fill the inner container only with tap water (do not 
fill with hot water). Hot water may spout out causing 
burns.
 citric acid Daily Maintenance
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							22
TroubleshootingBefore calling a service supplier, 
please check the following possible causes.
If...Possible cause How to fix
White or glittering 
flakes floating in the 
hot water.
Rough milky white 
substancess are 
adhered to inner 
container.● The cause of this is “scale”. (see P.20)
It is not flakes of fluororesin.
* Water with a large content of minerals in it such 
as mineral water or ionized water, is more likely to 
cause a scale or white layer in the hot water.● Clean the inner container with a wet 
soft sponge. (See P.20)
● If the “scale” still remains, clean with 
citric acid. (See P.21)
Boiling sounds 
become louder.● When “scale” adheres, boiling sounds become louder.
Hot water has odors 
of chlorine.● Odors of chlorine remain depending on the amount of 
chlorine in tap water.● Press  key to reduce the 
chlorine. (See P.16)
Hot water has an 
unpleasant odor.● When the unit is new, resin used in the manufacturing process may give off a mild odor. This will 
disappear with use.
● If the unit is placed on surfaces such as a vinyl sheet, the odor may be\
 carried over into the water.
Hot water comes out 
by itself.● Water has been added above maximum water level.● Lower the water level.
Hot water does not 
flow out smoothly.
Electric dispense
Air dispense
● The mesh filter may be clogged with “scale”. 
(See P.20)
● When scale accumulates in the inner container and 
remaining hot water is low, hot water does not  flow 
out  smoothly.
● Immediately after boiling, hot water may not  flow out 
smoothly.
● Clean the  filter with a brush.● If the “scale” cannot be removed, 
replace the  filter (See P.23)
● Rubber gaskets may be damaged.● Replace gaskets. (See P.23)
● It is harder to dispense if the keep-warm temperature or water level is \
low.
The indicator lights 
flash alternately.● Overheating protection has been activated (See P.15)● Add water and press  key.
● The indicator lights may  flash alternately by adding 
boiling water or the way the water is supplied.● Press  key. 
● When the inner container is cleaned with citric acid, 
citric acid has built up on the bottom.● Disconnect the plug, and stir the citric 
well to dispose.
Hot water does
not dispense.
Electric dispense
Air dispense
● The automatic lock has been engaged.● Press  key.
● The Push plate lock lever is locked.● Unlock the Push plate lock lever.
● The lid is opened.● Close the lid securely.
● If the problem is not fixed after checking the above possible causes, or if you think something \
is strange, disconnect the body plug 
from the unit. Wait at least 10 seconds and then re-connect the plug.
● The semi-transparent inner part inside the lid may become yellowish. This does not affect operation of the unit.● The rattling noise in the lid is made by small ball-shaped components wh\
ich prevent water from  flooding out 
if the unit topples over.
● If the room temperature is very high, the outside of the main unit may r\
each about 120°F (50 ℃).The unit does not 
turn on.● You poured in water directly from a tap.
● It is broken if the electric components 
are immersed in water. 
Contact the store where you 
purchased the unit for repair.● You put the unit on the sink.
● You turn the unit upside down with its bottom wet.
● You washed the unit in water.
The indicator lights 
flash alternately 
and H1 or H3 is 
displayed.● This is malfunction of the sensor.● Contact the stores where you purchased.
 Troubleshooting
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							23
Rubber gasket set (A, B, C)Replace gaskets if they crack, lose their pliability 
or, for any other reasons which allow steam to 
escape from between the container and the lid.Mesh filterReplace the filter, if foreign matter which clog 
the filter cannot be removed, even after you 
scrub with a cleaning brush, etc.
The filter can be 
removed by pulling 
firmly on it.APB97-480-0U
For replacement parts, please
contact an authorized service center 
(as described in the warranty).
Part name Part No.
Rubber gasket set APH65-536-0S Mesh filter APB97-480-0U
Remove lid, unscrew 4 tapping screws and remove 
the lid cover. Exchange the gaskets and then place 
the lid cover back and secure with the tapping 
screws.
 Replacement of Parts
Specifications
Model No.
002F0024000E002500280014001100110011
Power supply 120 V 
 60 Hz
Power consumption 700 W
Average power consumption in 
keeping warm (approx.)
Amount of water: maximum
Room temperature: 68°F (20°C)
at 208 28 Wh
at 190 23 Wh
at 180 20 Wh
at 160 16 Wh
Dimensions
(when the handle is 
tilted) Height (approx.)
12.2 in (31.1 cm)
Width (approx.) 8.7 in (22.2 cm)
Depth (approx.)  11.6 in (29.4 cm)
Weight (including power cord) (approx.) 5.5 lb (2.5 kg
)
Rated capacity (approx.) 3.2 qt (3.0 L)
* Under certain conditions, such as at very high altitudes and in intense \
cold, the unit may not function  properly. Please avoid using the unit in such conditions.
* If the unit is not used during cold conditions, make sure to empty it of\
 water. The water left in the inner  container may freeze causing damage.
Replacement of Parts / Speci fications
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