Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual

							To leave a voice message directly to another extension’s message box
•
Voice message recording will stop, you will hear a notification tone, and the call will be
disconnected, in the following cases:
a.the 
recording time for the voice message reaches the preprogrammed limit. (default: 120
seconds)
b. the recording space for the SVM feature reaches the limit. •
When 
you are on the phone, you can transfer the call directly to the message box of a desired
extension by placing the call on hold temporarily, then pressing  38 + #6 + the desired
extension 

number. This allows the caller to leave a voice message in the message box of the
desired extension.  Listening to Voice Messages Left by Callers
When a caller leaves a voice message, information about that caller is also recorded as the SVM Log
 . The
SVM Log can be viewed using the display of a PT or PS by pressing the Message button.
To listen to voice messages Document Version  2013-05  
Operating Manual 1311.3.64 SVM (Simplified Voice Message)PT/SLT/PS/KX-HGT100
Off-hook.Enter    38.Enter #6.
83
C.Tone
6#
Dial extension number.
extension no.
You hear the
greeting message.
Record
message.OR
dial key
On-hook or press any
dial key (0–9,   , #).     While on-hook
PT/PS
Press MESSAGE
until desired SVM Log
appears.Off-hook.
MESSAGE  
						

							To clear the voice message that you are listening to
•
Various operations are available by entering numbers while you are listening to a recorded
voice message using any of the methods described above. The available options are as
follows:
Operation No. Operation/ To play back the voice message from the beginning
To go to the next voice message
To clear the voice message
(Press the AUTO DIAL/STORE button or enter 1 to confirm.)
To call back the caller who left the voice message
*1To go back to the previous voice message
To leave a voice message directly in the message box of
another extension 
(Enter desired extension number.) To play back your greeting message and record a voice
message in your own message box
132 Operating Manual
Document Version  2013-05  1.3.64 SVM (Simplified Voice Message)PT/SLT/PS/KX-HGT100
Off-hook.Enter    38.
833
Enter 3. PT/SLT/PS/KX-HGT100
Off-hook.
MESSAGE
OR
Press MESSAGE
or enter    702.
702 PT/SLT/PS/KX-HGT100
While hearing the voice message
3
Enter 3.
1
OR
AUTO DIAL
STORE
Press STORE or
enter 1 to confirm.  1 #  2 3 4 5 # 6 # 8  
						

							Operation No.
Operation To end the call
*1
This operation is not available for the  KX-HGT100.
  •In addition to the caller information that is recorded in the Call Log, the following SVM Log
information is recorded with voice messages left by callers:
•Caller’s Name
• Caller’s Telephone Number
• Time recording started
• Voice Message Status
–"New" is displayed for voice messages that have not previously been listened to.
– "Old" is displayed for voice messages that have previously been listened to.
Please 

note that the information shown on the display may vary depending on the information
that was received and the type of telephone used. Only users of a 6-line display PT can view
all of the above information.
• You can lock the SVM Log display by using an extension PIN (Personal Identification
Number) to prevent other users from viewing the information and from playing back your
voice messages (Display Lock). Refer to "3.1.2  Personal Programming".
• If your telephone has a Message for Another Extension button, you can access the message
box of another extension and listen to voice messages for that extension.
• If a new voice message has been left in your message box, you will hear dial tone 4 after
going off-hook. In addition, if your telephone has a Message button or Message/Ringer Lamp,
the corresponding button or lamp will light when a voice message has been left.
Dial Tone 4 To listen to voice messages while your display is locked
Document Version  2013-05  
Operating Manual 1331.3.64 SVM (Simplified Voice Message)# 9 1 s Off-hook.
PT/SLT/PS
74
Enter    47. 
extension PINextension no.your 
extension no.
Dial your 
extension number.Enter extension PIN
(max. 10 digits).
If the wrong extension PIN is 
entered, you hear an alarm tone. 
PIN: Personal Identification Number
Enter    38.
833
Enter 3.
C.Tone & 
D.Tone  
						

							•
When you press the Message button while on -hook to play back voice messages, Display
Lock is temporarily deactivated.
To clear voice messages from the SVM Log  Accessing Your Message Box from an Outside Telephone
You can remotely access your message box and perform any operations of the SVM feature through a CO
line as if you were at your own extension. •
If 
you hear a reorder tone when you try to leave a voice message directly in the message box
of another extension, that message box is unavailable. You can enter another extension
number by pressing " ".
• When 

accessing your message box from an outside telephone, you cannot call back callers
who have left voice messages by pressing 4 while hearing the voice message. 134 Operating Manual
Document Version  2013-05  1.3.64 SVM (Simplified Voice Message) PT
While on-hook
Press TRANSFER.
TRANSFER
Press STORE.
AUTO DIAL
STORE
Press MESSAGE
until desired SVM Log
appears.
MESSAGE  From Outside Telephone
Off-hook.
Enter    38.
83
Dial desired phone
number of a destination
that has set the SVM feature.
desired phone no.
Enter    47 while hearing
the greeting message. 74
extension PINextension no.your 
extension no.
Dial your 
extension number.Enter extension PIN
(max. 10 digits).
C.Tone & 
D.Tone
PIN: Personal Identification Number
The greeting
message is
played back.
For available operations,
see Operation Reference
When Accessing Your
Message Box.    
						

							To listen to voice messages left in the message box of another extension
 Accessing the Message Box of Another Extension from Your Extension
You can access the message box of another extension  (for example, to record a greeting message for that
extension) by following the steps below: 1.3.65  TAFAS (Trunk Answer From Any Station)
You 
 can be notified of incoming outside calls through an external speaker. These calls can be answered from
any extension. Document Version  2013-05  
Operating Manual 1351.3.65 TAFAS (Trunk Answer From Any Station)74
Enter    47. 
extension PIN
Dial desired
extension number.
Enter extension PIN for
that extension (max. 10 digits).
If the wrong extension PIN is 
entered, you hear an alarm tone. 
C.Tone & 
D.Tone
PIN: Personal Identification Number
desired extension no.
Enter    38.
83
While hearing voice messages in your message box
Enter #8.
#8The greeting
message is
played back.
3
Enter 3.
From Outside Telephone  Off-hook.
PT/SLT/PS
74
Enter    47. 
extension PIN
Dial desired
extension number.
Enter extension PIN for
that extension (max. 10 digits).
If the wrong extension PIN is 
entered, you hear an alarm tone. 
C.Tone & 
D.Tone
PIN: Personal Identification Number
desired extension no.
Enter    38.
83For available operations, see
Operation Reference When
Accessing Your Message Box.  
						

							Through an external speaker
[For KX-NCP series PBX users]
[For KX-TDE series PBX users]
•
You can also receive a paging announcement via a speaker with this operation.
1.3.66  Timed Reminder You can set an alarm at your telephone as a reminder of a meeting or appointment.
The 
alarm can occur either once or daily (every day until canceled) at a preset time. When you go off-hook to
answer, you will hear a special dial tone or prerecorded message. •
This 
feature can also be set remotely by an extension assigned as a hotel operator (Remote
Wake-up Call). The most recent setting will be valid no matter which extension made the
setting. For information about setting a Remote Wake-up Call, refer to "1.3.73  Wake-up
Call". 136 Operating Manual
Document Version  2013-05  1.3.66 Timed ReminderOff-hook.
PT/SLT/PS
Talk.
While hearing a tone
Enter    42. 
24C.Tone
Enter 1.
1 Off-hook.Dial speaker 
number (1 digit).
speaker no.
PT/SLT/PS
Talk.
While hearing a tone
Enter    42. 
24C.Tone    
						

							To set
•
* Enter the time in the format assigned to your PBX (12-hour or 24 -hour).
To cancel To stop or answer the ringback
Document Version  2013-05  
Operating Manual 137 1.3.66 Timed ReminderOn-hook.Enter 0 for once
or 1 for daily. Off-hook.
PT/SLT
Once
Daily0
1
OR
1
Enter    760.Enter 1.
607
C.Tone
AM
PM0
1
Enter hour (01–12) and minute (00–59)
and then 0 for AM or 1 for PM,
or enter hour (00–23) and minute (00–59).
hour/minuteOR
OR
hour/minute
12 H  :
24 H  :*
*  Off-hook.On-hook.
PT/SLT
0
Enter     760.Enter 0.
607C.Tone Press INTERCOM or off-hook.
PT/SLT
OR
INTERCOM  
						

							To confirm
•
You can also confirm the timed reminder by using the soft button.
• The alarm keeps ringing for preprogrammed seconds.
• If 
you receive an incoming call during ringback,  the ringing starts after the ringback stops.
• If you are having a conversation exceeding alarm ringing period,  the ringback will start
after your conversation.
1.3.67  Time Service You can check the current status of the Time Service on the display. •
The Time Service (Day/Night/Lunch/Break) button light always shows the current status as
follows:
Off: Day mode
Green on: Lunch mode
Flashing green:  Break mode
Red on: Night mode
Flashing red:  Holiday mode
• Any 

extension user except the managers can check the current status by pressing the Time
Service (Day/Night/Lunch/Break) button. Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button. 138 Operating Manual
Document Version  2013-05  1.3.67 Time ServicePT
Press TRANSFER 
several times.
TRANSFER   Press TRANSFER or Time Service 
(Day/Night/Lunch/Break).
While on-hook
PT
(Time Service
(Day/Night/
Lunch/Break))
OR
TRANSFER    
						

							1.3.68  Verification Code Entry
You  can use your calling privileges (Class of Service) at another extension. You can override restrictions which
have been set at that extension. To use this feature, a verification code and verification code PIN  (Personal
Identification Number) are required.
To call •
SIP phone users will not hear the C. Tone and D. Tone.
1.3.69  VOICE MAIL FEATURES The following services are available using a Voice Processing System:
Features Description
Voice Mail Integration You or an outside party can access the Voice Processing System from a
telephone.
(® 1.3.72  Voice Mail Features—Voice Mail Integration

)
Live Call Screening (LCS) Using a Panasonic Voice Processing system that supports digital
integration 

(e.g., KX-TVA series), you can monitor a call without answering
while the caller is leaving a message in your mailbox.
(® 1.3.70  Voice Mail Features—LCS (Live Call Screening))
Two-way Record Using a Panasonic Voice Processing system that supports digital
integration (e.g., KX-TVA series), you can record a conversation into a
mailbox while talking on the phone.
(® 1.3.71  Voice Mail Features—Two-way Record

)•
Voice Processing System features are not available for SIP Extension users.
However, a KX-HGT100 user can use some of the Voice Processing System features.
Refer to the Quick Reference Guide of the KX-HGT100 for details about available features. Document Version  2013-05  
Operating Manual 139 1.3.69 VOICE MAIL FEATURESOff-hook.
74
Enter    47. Enter    .Enter verification code
(max. 4 digits).
Enter verification code
PIN (max. 10 digits).
If a wrong verification code PIN is 
entered, you hear an alarm tone. 
desired
phone no.
Dial desired 
phone number.
Seize CO line before entering 
outside phone number.
C.Tone & 
D.Tone
PIN: Personal Identification Number
verification code PIN
verification code
PT/SLT/PS/SIP Extn.
*    
						

							1.3.70  Voice Mail Features—LCS (Live Call Screening)
Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA
series),  you can monitor a call without answering while the caller is leaving a message in your
mailbox. If you so desire, you can answer the call while monitoring. There are two methods
available as follows:
Hands-free mode (Default):
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message. Before operating
•
Create a Live Call Screening 

(LCS) button (Personal Programming).
• Select the mode, either Hands-free or Private (Personal Programming).
• Set the extension PIN (Personal Identification Number).
• Set the Live Call Screening feature.
To set Live Call Screening To cancel Live Call Screening
140 Operating Manual
Document Version  2013-05  1.3.70 Voice Mail Features—LCS (Live Call Screening) Press Live Call 
Screening.Enter extension PIN
(max. 10 digits).
extension PIN
PT/PS
(Live Call
 Screening)
This is required only when 
an extension PIN is stored.  PIN: Personal Identification Number Press red Live Call Screening.
PT/PS
(Live Call
 Screening)