Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual

							•
Enter the desired value in the "%" positions. You must enter the correct number of characters
as represented by the "%" using 0 to 9 or  .
• The preprogrammed messages can be changed through system programming.
• To 

create your personal message (Message no. 9), refer to "3.1.2  Personal Programming".
1.3.2  Account Code Entry You 
 may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration. •
* SIP phone users will not hear the D. Tone.
• A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
• Account codes may use the digits "0" through 

"9".
• Depending on the settings of your PBX, you may be required to enter an account code to
make an outside call.
• If you enter the wrong code,  press the " " key and re-enter the account code.
•
For 
your convenience,  you can store the code with the phone number in the memory (e.g.,
Speed Dialing). Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit an Account button. Document Version  2013-05  
Operating Manual 31 1.3.2 Account Code Entry  Enter #.  Off-hook.
account code
Enter account code
(max. 10 digits).
Press Account or 
enter    49.
Dial outside
phone number.
outside
phone no.
Seize CO line before entering 
outside phone number.
D.Tone94
(Account)OR
PT/SLT/PS/SIP Extn.
*      
						

							1.3.3  Alternate Calling—Ring/Voice
The caller can alternate the alerting method, either ring or
voice, when making an intercom call.
On the other hand, any extension can set the alerting
method, 
either ring or voice, when receiving an intercom call.
Ringing (Default):  You can call the other party with a ring
tone.
Voice-calling:  You can talk to the other party immediately
after confirmation tone. To change the method
•
Voice-calling from a SIP Extension is not available.
• If 

the called party uses a SIP Extension, single line telephone (SLT) or portable station (PS),
Voice-calling is not available.
• This feature is not available when the called party’s telephone is in the Voice Call Deny mode. Customizing Your Phone
•
3.1.2  Personal Programming —Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party

’s voice.
1.3.4  Automatic Callback Busy (Camp-on) If a dialed extension or a desired CO line is busy, you can set the telephone to receive callback ringing:
•when a dialed extension becomes idle.
• when your desired CO line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
• For an outside call: The line is seized.
• For an intercom call: The called extension starts ringing automatically. 32 Operating Manual
Document Version  2013-05  1.3.4 Automatic Callback Busy (Camp-on)Ring
Ring
Hello
OR After dialing
Enter     .  
PT/SLT/PS
Talk.
C.Tone    
						

							To set (for both extension and CO line)
To answer the callback ringing from an idle extension
To answer the callback ringing from an idle CO line
•
If you do not answer the callback ringing within 10 seconds, this feature will be canceled.
Automatic Callback Busy Cancel Document Version  2013-05  
Operating Manual 331.3.4 Automatic Callback Busy (Camp-on)PT/SLT/PS
While hearing a busy tone
Enter 6.
6
On-hook.
C.Tone  Off-hook.
PT/SLT/PS
Talk.
While hearing a callback ringing
R.B.Tone Off-hook.
PT/SLT/PS
Talk.Dial outside 
phone number.
outside
phone no.
While hearing a callback ringing  Off-hook.
PT/SLT/PS
On-hook.
46
Enter    46. 
C.Tone   
						

							1.3.5  BGM (Background Music)
You can listen to the background music through your telephone speaker while on-hook.
An external music source, such as a radio, can be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the music
stops temporarily. When you go back on
-hook, the music starts again.To select and set/cancel
•
System programming may be required for some IP
 -PT users to listen to background music.
1.3.6  Call Hold There 
 are two types of hold. The difference between them is whether other people can retrieve your held call
(Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current
mode is. •
For users of SIP Extensions:
The holding operation for SIP Extension users may differ from the steps in this section, and
may vary depending on the type of telephone being used.
Call Hold 34 Operating Manual
Document Version  2013-05  1.3.6 Call Hold Off-hook.On-hook.Enter BGM number
(1 digit) or 0 to cancel.
PT
Enter    751.
Cancel0
OR
BGM no.
517C.Tone   On-hook.
During a conversation
PT/PS
Press HOLD, or press TRANSFER and 
then enter     50.
C.Tone
OR
05TRANSFER
HOLD
C.Tone  
						

							Document Version  2013-05  
Operating Manual 35 1.3.6 Call HoldSLT
During a conversation
On-hook.
Enter    50. Press Recall/
hookswitch.
05C.Tone SIP Extn.
During a conversation
On-hook.
HOLD
Press HOLD.  
						

							Call Hold Retrieve
36 Operating Manual
Document Version  2013-05  1.3.6 Call HoldOff-hook.
Off-hook.Press DSS or dial
holding extension 
number. Off-hook.
   At the holding extension (Call Hold Retrieve)
   To retrieve an outside call from another extension—only Regular Hold 
   (Call Hold Retrieve–Specified with a held line number)
   To retrieve an intercom call or outside call from another extension—only Regular Hold 
   (Call Hold Retrieve–Specified with a holding extension number)
PT/SLT/PS
Talk.
Talk.
Talk.Enter    51.
holding 
extension no.
OR(DSS)
05
15
Press flashing CO or INTERCOM,
or enter     50.
C.Tone
OR(CO)
OR
INTERCOM
Press CO, or enter    53 and then held line number (3 digits).
(CO)
held line no.35
OR
A confirmation
tone is heard.
A confirmation
tone is heard. SIP Extn.
HOLD
Press HOLD. Off-hook.Talk.  
						

							•
The CO or INTERCOM button light shows the current status as follows:
–Regular Hold mode
Flashing green slowly : Your held call
Flashing red : Another extension’s held call
– Exclusive Call Hold mode
Flashing green moderately: Your held call
Red on: Another extension’s held call
• If 
a call is not retrieved within a specified time , you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
• Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches
from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold
mode to the Regular Hold mode. •
If Automatic Call Hold  has been preprogrammed, you can put the current call on hold
automatically 
 by pressing another CO, ICD Group or INTERCOM button to make or answer
another call.
• For the Call Hold Retrieve operation using a PDN/SDN button, refer to "1.3.50  PDN (Primary
Directory Number)/SDN (Secondary Directory Number) Extension".
1.3.7  Call Monitor A preprogrammed extension user can listen to the ongoing conversation of a busy extension user.
After 

pressing a DSS button, you can check the caller information of the call to another extension on the display.
Then, you can choose to monitor the call, if necessary.
To monitor 1.3.8  Call Park
You 
 can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked
call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park
button and Call Park (Automatic Park Zone) button have been established, you can select either way to park
by simply pressing the corresponding button. Document Version  2013-05  
Operating Manual 37 1.3.8 Call Park  PT/SLT/PS
Enter 5.
5
Off-hook.
C.ToneMonitoring starts
B. Tone
Press red DSS, PDN, or SDN, or dial extension number.
extension no.
(SDN)
OR
OR
(PDN)OR
(DSS)
A busy tone is heard and the caller 
information of the call to another 
extension is displayed.   
						

							When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call.
To set
Call Park Retrieve
38 Operating Manual
Document Version  2013-05  1.3.8 Call ParkDuring a conversation
Press Call Park.
PT/PS
(Call Park) Enter a specified parking 
zone number (2 digits) or press
    to park at an idle parking zone 
automatically.
During a conversation
Press TRANSFER.
PT/PS
On-hook.Enter    52.
parking zone no.
OR
Specified
Auto
If you hear a busy tone, enter another 
parking zone number or press     again.
25TRANSFER
C.Tone During a conversation
Press Recall/
hookswitch.
 SLT
On-hook.
If you hear a busy tone, enter another 
parking zone number. Enter    52.
Enter a specified parking 
zone number (2 digits).
parking zone no.25C.Tone Press a flashing Call Park.
PT/PS
(Call Park)  
						

							•
If a call is parked automatically, confirm the parking zone number on the display.
• If 
a call is not retrieved within a specified time , you will hear an alarm as a reminder
(Call Park Recall).
If an outside call is not answered within a specified time, it is automatically disconnected. •
If 
you hear a reorder tone when retrieving a parked call , there is no held call. Confirm
the stored parking zone number.
• After you park a call, you can perform other operations. Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit a Call Park button or Call Park

 (Automatic Park Zone) button.
1.3.9  Call Pickup –  Call Pickup
–  Call Pickup Deny
 Call Pickup
You 
 can answer an incoming call that is ringing at another extension or group from your phone without leaving
your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension’s call. Document Version  2013-05  
Operating Manual 39 1.3.9 Call PickupOff-hook.Enter    52. Dial stored parking
zone number (2 digits).
stored parking 
zone no.
PT/SLT/PS
Talk.
25C.Tone       PT/SLT/PS
Off-hook.Enter    40 and then group number (2 digits). 
Or enter    41 and then extension number.Talk.
Group
Directed40
OR
14
group no.
extension no.
C.Tone  
						

							Caller Information Display before Call Pickup using DSS button
Depending 
on system programming, you can confirm the caller information of a call to another extension using
the DSS button before picking up the call. Pressing the corresponding DSS button will call the extension
receiving the call rather than picking up the call. While hearing the busy tone, you can check the caller
information on the display. You can pick up the call by pressing the same DSS button again. •
If 
you receive a call waiting tone , you can ask a third party to pick up your second call
with Directed Call Pickup.  Call Pickup Deny
You can deny or allow other people to pick up your calls. 1.3.10  Call Splitting
When 
 talking to one party while the other party is on hold, you can swap the calls back and forth (alternately).40 Operating Manual
Document Version  2013-05  1.3.10 Call SplittingOff-hook.Talk.
PT/PS
Press flashing DSS.
(DSS)
Press DSS again.
(DSS)
A busy tone is heard and the caller 
information of the call to another 
extension is displayed.    Off-hook.On-hook.Enter 1 to deny
or 0 to allow.
PT/SLT/PS/SIP Extn.
Deny
Allow1
0
OR
Enter    720.
207C.Tone