Pcs Phone Sanyo Vm4500 User Guide

							Section 2C
Setting Your Phone’s Security
In This Section
Accessing the Security Menu
Locking Your Phone
Unlocking Your Phone
Changing the Lock Code
Calling in Lock Mode
Restricting Calls
Using Special Numbers
Locking the Picture & Video Menu
Erasing the Contacts Directory
Erasing the Downloads
Resetting Your Phone
Resetting and Locking Your Phone through SMS
Security Features for PCS VisionSM
B
y using the security settings on your PCS Phone, you receive peace of
mind without sacrificing f lexibility. With several options available,
you can customize your phone to meet your personal needs.
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 69 
						

							Accessing the Security Menu
You must enter your lock code to view the Security menu.
To access the Security menu:
1.Press  to access the main menu.
2.Select Settingsand press  .
3.Select Securityand press  .
4.Enter your lock code. (The Security menu displays.)
Tip:If you can’t recall your lock code, try using the last four digits of either your
Social Security number or PCS Phone Number or try 0000. If none of these work,
call PCS Customer Solutions at 1-888-211-4PCS (4727).
Locking Your Phone
When your phone is locked, you can only receive incoming calls or
make calls to 911, PCS Customer Solutions, or special numbers.
To lock your phone:
1.From the Security Menu display (see “Accessing the Security
Menu”), select Lock Phoneand press  .
2.Select Lock Nowor On Power-upand press  .
3.Depending on your preference, highlight either Full Lockor
Except Incom.Callsand press  .
Full Lock:No phone calls can be made, except for
Emergency number, (PCS Customer Solutions),
or special numbers. No phone calls can be received except
for special numbers.
Except Incom.Calls:No phone calls can be made, except for
Emergency number, (PCS Customer Solutions),
or special numbers, but all incoming calls can be received.
Tip:If you want to cancel the “On Power-up” setting before turning the phone off,
select Unlockedduring step 2 above.
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 70 
						

							Unlocking Your Phone
To unlock your phone:
1.Press Unlock(left softkey).
2.Enter your lock code. (Your phone will unlock and return to
standby mode.)
Changing the Lock Code
To change your lock code:
1.From the Security Menu display (see “Accessing the Security
Menu” on the previous page), select Othersand press  .
2.Select Change Lockand press  .
3.Enter a new lock code, (“1234” for example) under New Code.
4.Reenter the new code under Reenter Code.
Calling in Lock Mode
You can place calls to 911, PCS Customer Solutions, and to your
special numbers when in lock mode.
To place an outgoing call in lock mode:
To call an Emergency number, special number, or PCS Customer
Solutions, enter the phone number and press  .
Restricting Calls
You can restrict the phone numbers your phone dials or receives.
(The Restrict Calls setting does not apply to 911 or PCS Customer
Solutions.)
To restrict calls:
1.From the Security Menu display (see “Accessing the Security
Menu” on the previous page), select Othersand press  .
2.Select Limit Useand press  .
3.Select Outgoing Callsor Incoming Callsand press  .
4.Highlight your desired option, and press  .
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 71 
						

							Options:
Allow AllLets you make or receive all calls.
PhoneBook OnlyLets you make or receive calls to or from
Contacts entries, Voicemail, or special numbers only.
Special #s OnlyLets you make or receive calls to or from
three special numbers only. (See “Using Special Numbers”
on this page.)
Note:Restricted incoming calls are forwarded to voicemail.
Locking the Picture & Video Menu
With this feature, you are prompted to enter your lock code every
time you access the Picture & Video menu.
To lock the Picture & Video menu:
1.From the Security Menu display (see “Accessing the Security
Menu” on page 70), select Lock Pic/Videoand press  .
2.Select Lock Nowand press  .
To deactivate this feature, select Unlockedduring step 2
above.
Using Special Numbers
You can save three special numbers in addition to your Contacts
entries (the same number may be in both directories). You can make
and receive calls from special numbers even when your phone is
locked.
To add or replace a special number:
1.From the Security Menu display (see “Accessing the Security
Menu” on page 70), select Othersand press  .
2.Select Special #sand press  .
3.Select the box under an entry number and press  .
4.Enter your desired phone number and press  .
– or –
Press Options(right softkey), select From Ph. Bookor Voicemail,
and press  .
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 72 
						

							To insert pauses into a special number:
1.From step 4 on the previous page, enter the phone number and
press Options(right softkey) for the options.
2.Highlight Hard Pause,2-Sec. Pause, or Hyphenand press  .
3.Finish entering the rest of the numbers and press  .
Note:There are no Speed Dial options associated with special numbers.
Erasing the Contacts Directory
To erase all the names and phone numbers in your Contacts Directory:
1.From the Security Menu display (see “Accessing the Security
Menu” on page 70), select Erase Ph. Bookand press  .
2.If you’re sure you want to erase your Contacts, highlight Ye sand
press  .
Erasing All Downloads
To erase all data downloaded from the Web:
1.From the Security Menu display (see “Accessing the Security
Menu” on page 70), select EraseDownloadand press  .
2.If you’re sure you want to erase all data downloaded from the
Web, select Ye sand press  .
If you have assigned downloaded data, the function returns
to its default setting.
Resetting Your Phone
Resetting the phone restores all the factory defaults, including the
ringer types and display settings. The Contacts list, Call History,
Scheduler, and Messaging are not affected.
To reset your phone:
1.From the Security Menu display (see “Accessing the Security
Menu” on page 70), select Reset Phoneand press  .
2.If you’re sure you want to reset your phone, select Ye sand 
press  .
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 73 
						

							Resetting and Locking Your Phone Through SMS
When your phone is lost or stolen, you can erase your important
personal information (such as Contacts entries, call history, and
messages) and lock your phone by sending a special formatted SMS
message to your phone.
From your computer, sign on to 
www.sprintpcs.comand send a
message to your phone (input your 10-digit PCS Phone Number
followed by “@messaging.sprintpcs.com.”) in the following format:
\ \ RESET **** RESET
 – your defined passcode.
The default passcode is your phone’s 11-digit ESN
(Electronic Serial Number), which is written on the
package or on the phone itself.
The locked phone will display the following message:
“If found, please call PCS Customer Solutions 1-888-211-4727.”
To activate this feature, the following presetting is required:
1.Press  to access the main menu.
2.Select Settingsand press  .
3.Select Securityand press  .
4.Enter your lock code.
5.Select Othersand press  .
6.Select Found Meand press  .
7.Select Reset/Lockand press  .
8.Select Enableand press  .
To unlock a phone that has been locked through SMS, bring the
phone to a Sprint Store.
Changing the Passcode
To change the passcode for the special formatted SMS messages:
1.Follow steps 1-6 above.
2.Select Chg Passcodeand press  .
3.Enter new passcode in the box under New Passcode(11 digits).
4.Reenter the new passcode in the box under Reenter Code.
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 74 
						

							Security Features for PCS VisionSM
Signing In and Out of PCS Vision Services
You can sign out of PCS Vision services without turning off your
phone; however you will not have access to all PCS Vision services,
including Web and messaging. Signing out will avoid any charges
associated with PCS Vision services. While signed out, you can still
place or receive phone calls, check voicemail, and use other voice
services. You may sign in again at any time.
To sign out of PCS Vision services:
1.Press  to access the main menu.
2.Select Settingsand press  .
3.Select PCS Visionand press  .
4.Select Disable Visionand press  .
5.A message will appear. Press Disable(right softkey) to confirm
that you want to sign out.
To sign in to PCS Vision services:
1.Press  to access the main menu.
2.Select Settingsand press  .
3.Select PCS Visionand press  .
4.Select Enable Visionand press  .
Section 2: Understanding Your PCS Phone
2C: Setting Your Phone’s Security 75 
						

							Section 2D
Controlling Your Roaming
Experience
In This Section
Understanding Roaming
Setting Your Phone’s Roam Mode
Controlling Roaming Charges Using Call Guard
R
oaming is the ability to make or receive calls when you’re off the
Sprint Nationwide PCS Network. Your new dual-band/tri-mode 
PCS Phone works anywhere on the Sprint Nationwide PCS Network and
allows you to roam on other networks where we’ve implemented
roaming agreements with other carriers.
This section explains how roaming works as well as special features that
let you manage your roaming experience.
Section 2: Understanding Your PCS Phone
2D: Controlling Your Roaming Experience 76 
						

							Understanding Roaming
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off
the Sprint Nationwide PCS Network and whether your phone is
operating in analog or digital mode. The following chart indicates
what you’ll see depending on where you’re using your phone.
Main LCD/Sub LCD Roaming Indicator Analog Indicator
Sprint Nationwide PCS Network
Other Digital Networks
Digital Roam
Analog Networks
Analog Roam
Tip:Remember, when you are using your phone off the Sprint Nationwide PCS Network, always dial numbers using 11 digits (1 + area code + number).
Note:You will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality and
security will be similar to the quality you receive when making calls
on the Sprint Nationwide PCS Network. You may not be able to
access certain features, such as PCS Vision.
Note:PCS Ready Link Service is not available in roaming areas.
Section 2: Understanding Your PCS Phone
2D: Controlling Your Roaming Experience 77 
						

							Roaming on Analog Networks
When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. Although some
features, such as PCS Vision, PCS Voice Command, and PCS Ready
Link, will be unavailable, you can still make and receive calls and
access voicemail. You may experience the following differences:
You are more likely to experience static, cross-talk, fade-out, and
dropped calls.
Some features which are standard on the Sprint Nationwide 
PCS Network, such as call waiting, PCS Vision, PCS Ready Link,
and direct international dialing, are unavailable.
Though callers can leave voicemail messages while you are
roaming, you may not receive notification until you return to the
Sprint Nationwide PCS Network. While roaming, you can
periodically check your voicemail for new messages by dialing
1+area code+your PCS Phone Number. Press  when you hear
your greeting and enter your passcode at the prompt.
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery needs recharging sooner when you use your phone
for analog roaming.
Note:If you’re on a call when you leave the Sprint Nationwide PCS Network 
and enter an area where roaming is available (whether digital or analog), 
your call is dropped. If your call is dropped in an area where you think 
PCS Service is available, turn your phone off and on again to reconnect to 
the Sprint Nationwide PCS Network.
Note:When using your phone in analog mode, the handset may feel warm. Thisbehavior is normal for analog operation.
Section 2: Understanding Your PCS Phone
2D: Controlling Your Roaming Experience 78