Ricoh Mp C2003 User Guide
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![Page 226
MessagesCausesSolutions"Scanner is not available.
Check the scanner
connection status."Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.• Check whether the machine's host name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set "LLMNR" of...](http://img.usermanuals.tech/thumb/64/104110/w64_mp-c2003-user-guide-1518618661_d-225.png "Page 226
MessagesCausesSolutions\"Scanner is not available.
Check the scanner
connection status.\"Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only \"IPv6\" is
set to [Active], the IPv6
address might not be
obtained.• Check whether the machine's host name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set \"LLMNR\" of...")
![Page 229
MessagesCausesSolutions"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."The maximum number of
pages per file has been
exceeded.Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan."Original(s) is being
scanned for a different
function."Another function of the
machine is being used.Cancel the job in progress. Press [Exit],
and then press...](http://img.usermanuals.tech/thumb/64/104110/w64_mp-c2003-user-guide-1518618661_d-228.png "Page 229
MessagesCausesSolutions\"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data.\"The maximum number of
pages per file has been
exceeded.Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see \"Storage
Function\", Scan.\"Original(s) is being
scanned for a different
function.\"Another function of the
machine is being used.Cancel the job in progress. Press [Exit],
and then press...")
![Page 231
When Data Cannot Be Sent Due to a Problem with the DestinationMessagesCausesSolutions"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"The specified group contains
fax destinations, e-mail
destinations, and/or folder
destinations, either of which
are incompatible with the
specified transmission
method.In the message that appears at each
transmission, press [Select]."SMTP authentication E-mail
address and Administrator
E-mail address mismatch."The...](http://img.usermanuals.tech/thumb/64/104110/w64_mp-c2003-user-guide-1518618661_d-230.png "Page 231
When Data Cannot Be Sent Due to a Problem with the DestinationMessagesCausesSolutions\"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?\"The specified group contains
fax destinations, e-mail
destinations, and/or folder
destinations, either of which
are incompatible with the
specified transmission
method.In the message that appears at each
transmission, press [Select].\"SMTP authentication E-mail
address and Administrator
E-mail address mismatch.\"The...")
![Page 234
MessagesCausesSolutions"Exceeded time limit for
LDAP server search. Check
the server status."A network error has
occurred and connection
has failed.• Try the operation again. If the message is still shown, the
network may be busy.
• Check that the correct settings for LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings."LDAP server authentication
has failed....](http://img.usermanuals.tech/thumb/64/104110/w64_mp-c2003-user-guide-1518618661_d-233.png "Page 234
MessagesCausesSolutions\"Exceeded time limit for
LDAP server search. Check
the server status.\"A network error has
occurred and connection
has failed.• Try the operation again. If the message is still shown, the
network may be busy.
• Check that the correct settings for LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see \"Programming the
LDAP server\", Connecting the
Machine/ System Settings.\"LDAP server authentication
has failed....")
When Data Cannot Be Sent Due to a Problem with the DestinationMessagesCausesSolutions"Some invalid destination(s) contained. Do you want to select only valid destination(s)?"The specified group contains fax destinations, e-mail destinations, and/or folder destinations, either of which are incompatible with the specified transmission method.In the message that appears at each transmission, press [Select]."SMTP authentication E-mail address and Administrator E-mail address mismatch."The SMTP authentication e- mail address and the administrator's e-mail address do not match.For details about how to set SMTP authentication, see "File Transfer", Connecting the Machine/ System Settings. When the Machine Cannot Be Operated Due to a Problem with the User Certificate MessagesCausesSolutions"The destination cannot be selected because its encryption certificate is not currently valid."The user certificate (destination certificate) has expired.A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide."The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid."The user certificate (destination certificate) has expired.A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide."Transmission cannot be performed because the encryption certificate is not currently valid."The user certificate (destination certificate) has expired.A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide.When Other Messages Appear 229
MessagesCausesSolutions"XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." (XXX and YYY indicate the user action.)The device certificate (S/ MIME) has expired.A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide."XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." (XXX and YYY indicate the user action.)There is no device certificate (S/MIME), or the certificate is invalid.For details about the device certificate (S/MIME), see Security Guide."XXX cannot be YYY because the Digital Signature's device certificate is not currently valid." (XXX and YYY indicate the user action.)The device certificate (PDF with digital signature or PDF/A with digital signature) has expired.A new device certificate (PDF with digital signature or PDF/A with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature or PDF/A with digital signature), see Security Guide."XXX cannot be YYY because there is a problem with the Digital Signature's device certificate. Check the device certificate." (XXX and YYY indicate the user action.)There is no device certificate (PDF with digital signature or PDF/A with digital signature), or the certificate is invalid.A new device certificate (PDF with digital signature or PDF/A with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature or PDF/A with digital signature), see Security Guide. • If a fax or an e-mail cannot be sent and a message appears which states that there is a problem with the device certificate or user certificate, a new certificate must be installed. For details about how to install a new certificate, see Security Guide. 10. Troubleshooting 230
When Problems Occur While Logging InMessagesCausesSolutions"Authentication has failed."The entered login user name or login password is not correct.For details about the correct login user name and login password, see Security Guide."Authentication has failed."The machine cannot perform authentication.For details about authentication, see Security Guide. When the User Lacks Privileges to Perform an Operation MessagesCausesSolutions"You do not have the privileges to use this function."The logged in user name does not have permission for the selected function.For details about how to set permissions, see Security Guide."The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted."You have tried to delete files without the authority to do so.To check your access permission for stored documents, or to delete a document you do not have permission to delete, see Security Guide. When the LDAP Server Cannot Be Used MessagesCausesSolutions"Connection with LDAP server has failed. Check the server status."A network error has occurred and connection has failed.Try the operation again. If the message is still shown, the network may be busy. Check the settings for LDAP server in [System Settings]. For details about settings for LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings.When Other Messages Appear 231
MessagesCausesSolutions"Exceeded time limit for LDAP server search. Check the server status."A network error has occurred and connection has failed.• Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings."LDAP server authentication has failed. Check the settings."A network error has occurred and connection has failed.Make settings correctly for the user name and the password for LDAP server authentication.10. Troubleshooting 232
INDEX 2 Sided Print........................................................110 A Address Book................................... 11, 94, 95, 228 Address Book Management................................. 48 ADF................................................. 8, 29, 33, 38, 68 ADF's extender................................................ 31, 34 Authentication screen............................................ 64 Auto document feeder............................................. 8 Auto Reduce / Enlarge.................................. 14, 73 B Basic procedure.. 71, 91, 109, 117, 126, 131, 137 Beeping pattern................................................... 175 Booklet................................................................... 14 Browser.................................................................. 48 Bypass tray........................ 31, 34, 84, 85, 146, 147 C Canceling a transmission.................................... 100 Caster table for lower paper tray........... 36, 38, 39 Check Status key.................................... 41, 44, 173 Clear key................................................................ 41 Combine............................................................ 9, 14 Combine printing................................................. 111 Combined copying............................................... 79 Communicating indicator...................................... 41 Computer............................................................. 218 Confidential File indicator..................................... 41 Control panel............................................ 30, 33, 41 Copier.............................................................. 47, 71 Copy orientation.................................................... 77 Copy/Document Server..................................... 182 Custom size............................................................ 84 Custom size paper.............................................. 148 D Data In indicator............................................. 41, 44 Data security for copying...................................... 28 Destination.................................................. 125, 229 Display language.................................................. 46 Display panel.................................................. 41, 44 Distributed scan management.............................. 26 Document Server.....10, 17, 48, 90, 115, 116, 137 DSM....................................................................... 26 Duplex.................................................................... 14 Duplex Copy..................................................... 9, 75 E E-mail address..................................................... 130 E-mail destination....................................... 127, 129 E-mail transmission................................................ 20 Embedding text information.................................. 24 Energy Saver key.................................................. 41 Enter key................................................................. 41 Envelope................................ 85, 86, 113, 114, 163 Error log............................................................... 199 Error report.......................................................... 199 Exposure glass.......................................... 29, 33, 67 Exposure glass cover............................... 29, 36, 38 Extender........................................................... 31, 35 External Options.................................................... 36 External tray.............................................. 37, 38, 40 F Facsimile................................................. 47, 91, 186 Fax destination................................................ 94, 95 Fax indicator.......................................................... 44 Fax Received indicator......................................... 41 File type................................................................ 134 Frequently-used settings........................................ 12 Front cover....................................................... 30, 33 Function key........................................................... 41 H Handset.................................................................. 39 Hold Print................................................................ 16 Home key........................................................ 41, 44 Home screen....................... 13, 47, 49, 52, 53, 227 Home screen image.............................................. 47 How to Read the Manuals...................................... 6 I Immediate transmission.................................. 97, 98 Indicator............................................................... 173 Information screen................................................... 9 Initial settings.......................................................... 12 233
Internal Finisher SR3130.........................37, 38, 40 Internal Finisher SR3180......................... 37, 38, 40 Internal shift tray....................................... 37, 38, 40 Internal tray 1.................................................. 30, 33 Internal tray 2........................................... 37, 38, 40 Interrupt key........................................................... 41 IP-Fax...................................................................... 20 J Journal.................................................................. 106 L LAN-Fax................................................................. 18 LDAP Server......................................................... 231 Loading orientation-fixed paper........................ 152 Loading paper..................................................... 143 Loading two-sided paper................................... 152 Locked Print............................................................ 16 Logging in............................................................ 231 Logging in to the machine..................................... 64 Login/Logout key.................................................. 41 Lower paper tray...................................... 36, 38, 39 Lower paper trays....................... 30, 34, 36, 38, 39 Lower right cover............................................ 32, 35 M Magazine.............................................................. 14 Main Power........................................................... 63 Main power indicator..................................... 41, 44 Main power switch......................................... 30, 33 Managing document.......................................... 116 Media access lamp........................................ 41, 44 Media slot.............................................................. 41 Media slots............................................................ 44 Memory transmission...................................... 91, 93 Menu key............................................................... 44 Message......... 176, 182, 186, 196, 199, 200, 202, 204 , 205 , 206 , 209 , 211 , 213 , 214 , 215 , 216, 217, 218, 222, 225, 226, 227, 228, 229, 231 Model-Specific Information.................................... 7 N Names of Major Features....................................... 8 Network settings.................................................. 187 Number key........................................................... 41 O OCR unit................................................................. 24 OHP transparency.............................................. 150 One-Sided Combine............................................. 80 Options................................................................... 36 Orientation-fixed paper...................................... 152 Original orientation............................................... 75 P Paper capacity.................................................... 155 Paper guides................................................... 31, 35 Paper size.................................................... 147, 155 Paper thickness.................................................... 155 Paper tray............................................... 30, 34, 144 Paper type............................................................ 155 Path....................................................................... 125 PCL........................................................................ 107 Placing originals.................................................... 67 Preventing information leakage........................... 25 Printer 47, 109, 196, 199, 200, 202, 204, 205, 206 Printer Bypass Paper Size.......................... 147, 148 Printer driver......................................................... 108 Problem....................................................... 176, 226 Program........................................................... 12, 57 Program key........................................................... 41 Q Quick Install......................................................... 107 R Reducing my Costs.................................................. 9 Region A................................................................... 7 Region B................................................................... 7 Registering destinations......................................... 11 Remote Fax.................................................... 22, 193 Reset key................................................................ 41 Return key............................................................... 44 Right cover....................................................... 32, 35 Running out of toner............................................ 169 S Sample Copy key.................................................. 41 Sample Print........................................................... 16 Scan file....................................................... 126, 131 234
Scan settings........................................................135 Scan to Folder............................................... 23, 117 Scanner.... 47, 117, 209, 211, 213, 214, 215, 216, 217, 222 Sending scan files........................................... 10, 23 Shared folder....................................................... 118 Shortcut.................................................................. 53 Shortcut icon............................................. 48, 49, 53 Shortcuts from the application list screen............ 55 Shortcuts to bookmarks......................................... 54 Shortcuts to programs........................................... 54 Simple Screen key................................................. 41 Smart Operation Panel................................... 38, 39 SMB Folder................................ 120, 122, 123, 124 Sort................................................................... 87, 88 Standard printing................................................ 109 Start key................................................................. 41 Status icon............................................................ 171 Stop key........................................................... 41, 44 Stored documents....................................... 104, 139 Stored file............................................................. 132 Stored Print............................................................. 16 Storing a document............................................. 103 Storing data........................................................... 90 Storing document................................................ 115 Storing received documents................................. 18 Symbols.................................................................... 6 T Thick paper................................................. 150, 162 Toner............................................................ 167, 169 Tray 1............................................................... 30, 34 Tray 2............................................................... 30, 34 Turning On/Off the Power................................... 63 Two-Sided Combine............................................. 81 Two-sided paper................................................. 152 U Unauthorized copy prevention............................ 28 Used toner........................................................... 169 User certificate..................................................... 229 User code authentication...................................... 64 User Tools/Counter key....................................... 41 Using scanned files on the computer................... 10 V Vents.......................................30, 31, 32, 33, 34, 35 W Web Image Monitor.................................... 27, 141 Widget................................................................... 56 WSD scanner...................................................... 216 235