Samsung SyncMaster 460DRn, 460DR LCD Display User Manual

							Troubleshooting
Self-Test Feature Check
 Note
Check the following items yourself before calling for assistance. Contac\
t a Service Center for problems that you cannot solve by yourself.
Self-Test Feature Check 1. Turn off both your computer and the LCD Display.
2. Unplug the video cable from the back of the computer.
3.
Turn on the LCD Display.The figure shown below ( Check Signal Cable) appears on a black background when
the LCD Display is working normally even though no video signal is detec\
ted: While in
the Self-Test mode, the LED power indicator remains green and the figure\
 moves around
on the screen. 4.
Turn off your LCD Display and reconnect the video cable; then turn on bo\
th your com-
puter and the LCD Display
If your LCD Display screen remains blank after using the previous proced\
ure, check your
video controller and computer system; your LCD Display is functioning pr\
operly.
Warning Messages You can even view the screen at a resolution of 1360 x 768. However, you\
 will receive the
following message for a minute; You can choose to change the screen reso\
lution or stay in
the current mode during that time. And if the resolution is more than 85\
Hz, you will see the
black screen because the LCD Display does not support over 85Hz.  Note
Refer to Specifications >  Preset Timing Modes for the resolutions or frequencies supported
by the LCD Display.
Maintenance and Cleaning
1) Maintaining the LCD Display Case.
Clean with a soft cloth after disconnecting the power cord. 
						

							•
Do not use benzene, thinner or other flammable sub-
stances, or a wet cloth.
• We recommend that a SAMSUNG cleansing agent
is used to prevent damage to the screen.
2) Maintaining the Flat Panel Display Screen.
Clean with a soft cloth (cotton flannel) smoothly. • Never use acetone, benzene or thinner.
(They may cause flaws or deformation of the screen
surface.)
• The user will be required to pay costs and related
expenses for repairing damages caused.
Symptoms and Recommended Actions  Note
A LCD Display recreates visual signals received from the computer. There\
fore, if there is a
problem with the computer or the video card, this can cause the LCD Disp\
lay to become
blank, have poor coloring, become noisy, and video mode not supported, e\
tc. In this case,
first check the source of the problem, and then contact a Service Center\
 or your dealer.
1. Check if the power cord and the video cables are properly connected to t\
he computer.
2.
Check if the computer beeps more than 3 times when booting.(If it does, request an a service for the main board of the computer.)\
3. If you installed a new video card or if you assembled the PC, check if y\
ou installed the
Adaptor(video).
4. Check if the scanning ratio of the video screen is set to between 50 Hz \
~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)
5. If you have problems in installing the Adaptor (video) driver, boot th\
e computer in Safe
Mode, remove the Display Adaptor in the Control Panel -> System -> Devi\
ce Adminis-
trator and then reboot the computer to reinstall the Adaptor (video) \
driver.
Check List  Note
• The following table lists possible problems and their solutions. Before \
calling for assis-
tance, check the information in this section to see if you can remedy an\
y problems for
yourself. If you do need assistance, please call the phone number on the\
 Information
section or contact your dealer.
• For more network-related information, refer to the MagicInfo Troubleshoo\
ting section.
Problems related to the Installation ( PC

 Mode) Note
Problems related to the LCD Display installation and their solutions are\
 listed.
Q: The LCD Display screen flickers. Troubleshooting 
						

							A:
Check if the signal cable between the computer and the LCD Display is se\
curely con-
nected.
(Refer to Connecting a Computer)
Problems related to the Screen  Note
Problems related to the LCD Display screen and their solutions are liste\
d.
Q: The screen is blank and the power indicator is off.
A: Ensure that the power cord is firmly connected and the LCD Display is on\
.
(Refer to the Connecting a Computer
)
Q:  Check Signal Cable message.
A: Ensure that the signal cable is firmly connected to the PC or video sour\
ces. (Refer to the Connecting a Computer)
A: Ensure that the PC or video sources are turned on.
Q:  Not Optimum Mode message.
A: Check the maximum resolution and the frequency of the video adaptor.
A: Compare these values with the data in the Preset Timing Modes Chart.
Q: The picture rolls vertically.
A: Check if the signal cable is securely connected. Re-connect it, if neces\
sary. (Refer to Connecting a Computer)
Q: The image is not clear; picture is blurred.
A: Run Frequency  Coarse and Fine tuning.
A: Turn on again after removing all accessories (video extension cable, et\
c.)
A: Set the resolution and frequency to the recommended ranges.
Q: The picture image is unstable and shakes.
A: Check if the resolution and frequency set for the computer video card fa\
lls in the range
supported by the LCD Display. If not, reset them referring to the curren\
t  Information
under the LCD Display menu and Preset Timing Modes.
Q: Ghost images are shown in the picture.
A: Check if the resolution and frequency set for the computer video card fa\
lls in the range
supported by the LCD Display. If not, reset them referring to the curren\
t  Information
under the LCD Display menu and Preset Timing Modes.
Q: The image is too light or too dark.
A: Adjusts the  brightness and contrast.
(Refer to the Brightness, Contrast) Troubleshooting 
						

							Q: The screen color is inconsistent.
A: Adjust color using 
Custom under OSD Color Adjustment menu.
Q:
The color image is distorted by dark shadows.
A: Adjust color using  Custom under OSD Color Adjustment menu.
Q: The color white is poor.
A: Adjust color using  Custom under OSD Color Adjustment menu.
Q: The power Indicator blinks green.
A: The LCD Display is currently saving the changes made to the settings to \
the OSD
memory.
Q: The screen is blank and the power indicator light is steady green or bli\
nks every 0.5 or
1 seconds.
A: The LCD Display is using its power management system.
A: Press a key on the keyboard.
Q: The screen is blank and it is blinking.
A: If you see the TEST GOOD message on the screen when you pressing the MENU
button, check the cable connection between the LCD Display and the compu\
ter to en-
sure that the connector is properly connected.
Problems related to Audio  Note
Problems related to audio signals and their solutions are listed below.
Q: No sound.
A: Ensure that the audio cable is firmly connected to both the audio-in por\
t on your LCD
Display and the audio-out port on your sound card.
(Refer to the Connecting a Computer )
A:

Check the volume level.
Q: The sound level is too low.
A: Check the volume level.
A: If the volume is still too low after turning the control to its maximum,\
 check the volume
control on the computer sound card or software program.
Q: The sound is too high or too low.
A: Adjusts the  Treble and Bass to the appropriate levels.
Problems related to the Remote Control  Note
Problems related to the remote control and their solutions are listed.
Q: The remote control buttons do not respond. Troubleshooting 
						

							A: Check the polarities (+/-) of the batteries.
A: Check if the batteries are empty.
A: Check if the power is on.
A:
Check if the power cord is securely connected.
A: Check if a special fluorescent or neon lamp is on in the vicinity.
Problems related to MagicInfo  Note
Making a Bootable USB Flash Disk.
Q: Making a Bootable USB Flash Disk
A: 1) You can turn a common 512-MB or bigger USB storage media into a boot\
able disk
using a USB bootable disk creation tool. (For example, the HP USB Disk \
Storage For-
mat Tool)
A: 2) Copies the OS ghost image and executables to your USB disk.
A: 3) Enter the BIOS menu of your set by pressing the F2 key in the BIOS l\
ogo screen.
Then, enable the USB Boot First option by selecting that option and pres\
sing the Enter
key in the Boot menu.
A:

4) Switch your set on while your USB disk is connected and boot up in D\
OS mode.
A: 5) Run C:\ghost.exe and choose Local  → Partition → From Image from the menu.
Choose the ghost image to update your USB disk with and choose the targe\
t disk.
A: 6) When the ghost image update finishes, the set will be rebooted autom\
atically.
Q & A Q: How can I change the frequency?
A: The frequency can be changed by reconfiguring the video card.  Note
That video card support can vary, depending on the version of the driver\
 used. (Refer
to the computer or the video card manual for details.)
Q: How can I Adjusts the resolution?
A: Windows XP:
Set the resolution in the Control Panel  →

 Appearance and Themes → Display → Set-
tings.
A: Windows ME/2000: Set the resolution in the Control Panel  → Display → Settings.
* Contact the video card manufacturer for details.
Q: How can I set the Power Saving function?
A: Windows XP: Troubleshooting 
						

							Set the resolution in the Control Panel 
→ Appearance and Themes → Display → Screen
Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windo\
ws / Computer
Manual).
A: Windows ME/2000: Set the resolution at the Control Panel  → Display 
→ Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windo\
ws / Computer
Manual).
Q: How can I clean the outer case/LCD Panel?
A: Disconnect the power cord and then clean the LCD Display with a soft clo\
th, using either
a cleaning solution or plain water.
Do not leave any detergent or scratches on the case. Do not let any wate\
r enter the
LCD Display.
Q: How can I play the video?
A: The video supports the MPEG1 and WMV codecs only. Install the correspond\
ing codec
to play the video. Note that some of the codecs can be incompatible.  Note
Before calling for assistance, check the information in this section to \
see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the In-
formation section or contact your dealer .
Troubleshooting 
						

							Specifications
General
General
Model Name SyncMaster 460DRn SyncMaster 460DR
LCD Panel
Size
46  Diagonal (116 cm)
Display area 1018.35 mm (H) x 572.54 mm (V)
Pixel Pitch
0.7455 mm (H) x 0.7455 mm (V)
Synchronization
Horizontal 30 ~ 81 kHz
Vertical
56 ~ 85 Hz
Display Color 16.7 M
Resolution
Optimum resolution
1360 x 768 @ 60 Hz / 1366 x 768 @ 60 Hz depends on
graphics card used
Maximum resolution 1366 x 768 @ 60 Hz
Input Signal, Terminated
RGB Analog, DVI(Digital Visual Interface)Compliant Digital RGB
0.7 Vp-p ±5 %
Separate H/V sync, Composite, SOG
TTL level (V high ≥ 2.0 V, V low ≤ 0.8 V)
Maximum Pixel Clock
145MHz (Analog,Digital)
Power Supply
AC 100 - 240 V~ (+/- 10 %), 50/60 Hz ± 3 Hz
Signal Cable
15pin-to-15pin D-sub cable, Detachable
DVI-D to DVI-D connector, Detachable
Dimensions (W x H x D) / Weight
Dimensions (W x H x
D)
1047.4 x 116.7 x 650.6 mm / 41.2 x 4.6 x 25.6 inch (Without
Stand)
Weight
26.2 kg / 57.8 lbs(Without
Stand) 24.7 kg / 54.5 lbs(Without
Stand) 
						

							Environmental considerations
Operating
Temperature : 50°F ~ 95°F (10°C ~ 35°C)
Humidity : 10 % ~ 80 %, non-condensing
The surface tempera-
ture of Panel Temperature : 122°F (50°C )
Storage
Temperature : -4°F ~ 113°F (-20°C ~ 45°C)
Humidity : 5 % ~ 95 %, non-condensing
Plug and Play Capability This LCD Display can be installed on any Plug & Play compatible system. \
The
interaction of the LCD Display and the computer systems will provide the\
 best op-
erating conditions and LCD Display settings. In most cases, the LCD Disp\
lay
installation will proceed automatically, unless the user wishes to selec\
t alternate
settings.
Dot Acceptable
TFT-LCD panels manufactured by using advanced semiconductor technology w\
ith
precision of 1ppm (one millionth) above are used for this product. But\
 the pixels of
RED, GREEN, BLUE and WHITE color appear to be bright sometimes or some
black pixels may be seen. This is not from bad quality and you can use i\
t without
any problems.
For example, the number of TFT-LCD sub pixels contained in this product \
are
3,133,440.
 Note
Design and specifications are subject to change without prior notice.
 
                  MagicInfo - Client  Note
• The MagicInfo is available DRn.
Item Specification Remarks
LAN 1 Gbps
USB Keyboard/Mouse, Mass
Storage Device Compati- ble USB removable storage can
be supported. Contents Photo Supported File Format :
BMP/JPEG 2274x1704 or less
Music Supported File Format :
MP3 Sound bandwidth : 50 Hz to
15 kHz Movie - MPEG1, WMV
- Max 1280 x 720 30 fps  
File MS Office(Word, Excel,
Power Point), HTML, PDF - Some files may not be sup-
ported depending on the for-
mat or the version. SpecificationsClass A Equipment  
						

							Item
Specification Remarks
- Install the proper viewing
(freeware) program to see MS Office (Word, Excel,
Power Point) or PDF docu- ments. Internet Browser MS Internet Explorer Not Support Flash, Java
Applet, Security Site Language English  
OS
Windows XP Embedded  MagicInfo Pro - Server Requirement
 Note
• The MagicInfo is available DRn.
  CPU RAM Ethernet OS Application
Minimum P1.8 Ghz 256 M 100 M / 1
G Windows
XP WMP 9 or
later
Recommended P3.0 Ghz 512 M
100 M / 1
GWindows
XPWMP 9 or
later PowerSaver
This LCD Display has a built-in power management system called PowerSave\
r. This system
saves energy by switching your LCD Display to low-power mode when it has\
 not been used
for a certain amount of time. The LCD Display automatically returns to n\
ormal operation when
you press a key on the keyboard. For energy conservation, turn your LCD \
Display OFF when
it is not needed, or when leaving it unattended for long periods. The Po\
werSaver system
operates with a VESA DPM compliant video card installed in your computer\
. Use the software
utility installed on your computer to set up this feature.
PowerSaver (When used as a Network monitor)
State Normal Operation Power saving mode Power off
(Switch) Power Indicator Green Green, Blinking Off
Power Consumption Less than400 W Less than1 W 0 W
PowerSaver (When used as a normal monitor)
State Normal Operation Power saving mode Power off
(Switch) Power Indicator Green Green, Blinking Off
Power Consumption Less than340 W Less than1 W 0 W
Preset Timing Modes
If the signal transferred from the computer is the same as the following\
 Preset Timing Modes,
the screen will be adjusted automatically. However, if the signal differ\
s, the screen may go
blank while the power LED is on. Refer to the video card manual and adju\
sts the screen as
follows. Specifications 
						

							Display Mode Horizontal
Frequency (kHz) Vertical Fre-
quency (Hz) Pixel Clock
(MHz) Sync Polarity
(H/V) IBM, 640 x 350 31.469 70.086 25.175 +/-
IBM, 640 x 480 31.469 59.940 25.175 -/-
IBM, 720 x 400 31.469 70.087 28.322 -/+
MAC, 640 x 480 35.000 66.667 30.240 -/-
MAC, 832 x 624 49.726 74.551 57.284 -/-
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
VESA, 1280 X 960 60.000 60.000 108.000 +/+
VESA, 1280 X 1024 63.981 60.020 108.000 +/+
VESA, 1280 X 1024 79.976 75.025 135.000 +/+
VESA, 1360 x 768 47.712 60.015 85.500 +/+
Horizontal Frequency
The time to scan one line connecting the right edge
to the left edge of the screen horizontally is called the
Horizontal Cycle and the inverse number of the Hor-
izontal Cycle is called the Horizontal Frequency.
Unit: kHz
Vertical Frequency
Like a fluorescent lamp, the screen has to repeat the
same image many times per second to display an
image to the user. The frequency of this repetition is
called the Vertical Frequency or Refresh Rate. Unit:
HzSpecifications