Siemens Hicom 300 Optiset E Basic/advance/advance Plus/memory User Guide

							Hicom 300
optiset E standard
optiset E advance / advance plus
optiset E memory
s 
						

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User Guide
Introduction .............................................................................................. 5
Executive / Secretary Features .............................................................. 7
Dial Executive / Dial Secretary ................................................................. 7
Answering Calls for Executive/s ............................................................... 8
Ring Transfer ............................................................................................ 9
Representative Secretary ....................................................................... 10
Voice Calling ........................................................................................... 11
Standard Features ................................................................................. 13
Internal and External Dialling ................................................................. 13
Dialling the Switchboard ......................................................................... 13
Call Transfer ........................................................................................... 14
Enquiry Call ............................................................................................ 15
Toggle Between Calls ............................................................................. 16
8 Way Conference .................................................................................. 17
Call Pickup ............................................................................................. 19
Second Call Camp-on ............................................................................ 20
Transfer a Second Caller ........................................................................ 21
Call Park ................................................................................................. 22
Call Back ................................................................................................ 23
External Line Reservation ...................................................................... 25 
						

							4 Call Diversion Features ........................................................................ 26
Fixed Call Forwarding ............................................................................. 26
Variable Call Forwarding ......................................................................... 28
PIN Features .......................................................................................... 29
Electronic Telephone Lock ...................................................................... 29
Mobile Class of Service .......................................................................... 30
Follow Me ............................................................................................... 31
Optional Features .................................................................................. 32
Speed Dialling via Programme Key ........................................................ 32
Individual Abbreviated Dialling ................................................................ 33
System Abbreviated Dialling ................................................................... 34
Stored Number Redial ............................................................................ 35
Timed Reminder ..................................................................................... 36
Night Service .......................................................................................... 37
Key Settings ........................................................................................... 38
optiset E Menu Functions ....................................................................... 40
optiset E memory .................................................................................... 42
Electronic Notebook ............................................................................... 43
User Guide - Cont’d 
						

							5
Introduction
This guide is designed to assist extension users on a Siemens Hicom 300
Communication System to use all authorised features.
Your extension may not be authorised 
* ** *
* to use all features. The Siemens
representative can confirm features that are available to you.
* ** *
*
 -authorised features are those features that your company has designated
for your use and may vary from extension to extension.
Your extension may also be subject to trunk barring thus restricting where you
may dial.
Range of optiset E Instruments
A variety of optiset E screen based instruments are available for use on the
Hicom 300:
optiset E standard -Loudspeaking
No Key Modules No adapter plug-in positions
optiset E advance -Open Listening
Key Modules Two adapter plug-in positions
optiset E advance plus -Loudspeaking
Key Modules Two adapter plug-in positions
optiset E memory -Loudspeaking
Key Modules Two adapter plug-in positions
A Key Module is an add-on terminal with 16 programmable keys. The 16th key
is a shift key which allows the 2nd level of numbers to be programmed.
4 Key Modules can be added to an Advanced, Advanced Plus or Memory
telephone.
The optiset E telephones are Digital Feature instruments that have 12
programmable keys. 
						

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Introduction -Cont’d
The telephones are easily recognised by three dialogue keys namely:
4Yes Key
Forward Scroll Key
Backward Scroll Key
The Siemens optiset E Digital Feature telephones operate via a Menu-
controlled User Guidance Display System.
The display will automatically offer you a choice of the available options most
suited to the task you are about to carry out.
Glossary
LED-Light Emitting Diode
Toggle-Alternating between calls
DDS-Direct Destination Select (External number)
DSS-Direct Station Select (Extension number with busy and ringing
indication) 
						

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Dial Executive / Dial Secretary
The Dial Exec / Dial Sec keys have multiple functions
These keys provide direct access to the executive or secretary without using
the  Transfer  option.
The LED indicates when the executive or secretary is busy on a call.
Transfer a Call to the Executive or Secretary.
-press  Dial Executive / Dial Secretary  key
-announce call
-replace handset
Dial Executive or Secretary
-press  Dial Executive / Dial Secretary  key
Executive / Secretary Features 
						

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Answering Calls for Executive/s
When the secretary is FREE, calls for the executive/s will ring on the
secretary’s extension.
Answer Call for Executive/s when FREE
SOURCE OF CALL
FOR EXEC 1/2/3/4
-lift handset or press  Speaker  key
Transfer the call
-press  Dial Executive  key
-announce the call
-replace handset or press  Speaker  key
When the secretary is BUSY, calls for her executive/s will flash on Pickup
Executive key/s and a ping ring will warn her of holding call/s.
Answer Call for Executive when BUSY
-ask your current caller to hold on
-press flashing  Pickup Executive  key
You are now connected to your executive’s call and your original call is on hold.
Transfer the Second Call
-press  Dial Executive  key
-announce the call
-scroll to  Transfer  option
-press  
4 44 4
4  key  to confirm  Transfer
  option
Secretary is reconnected to first caller. 
						

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Ring Transfer
Calls for the executive can be forced from the secretary to the executive for
answering.
This feature can be activated from either extension.
Activate Ring Transfer
-press  Ring Transfer  key
- Ring Transfer  LED is on
CALL TRANSFER TO EXEC
ACTIVATED
Incoming calls for the executive which normally ring on the secretary’s
extension will now be diverted to the executive’s extension.
Cancel Ring Transfer
-press  Ring Transfer  key
- Ring Transfer  LED goes off
CALL TRANSFER TO EXEC
deactivated 
						

							10
Representative Secretary
When a secretary is temporarily absent another digital telephone may be
nominated to receive the calls for the executive/s.
Calls for the secretary will not be forwarded.
Programme Representative Secretary
-press  Service Menu  key
-press  Representative Secretary  key
-dial nominated person’s extension number
-press  
4 44 4
4  key  to confirm  SAVE?
  option
- Representative Secretary  LED is on
Deactivate Representative Secretary
-press  Representative Secretary  key
- Representative Secretary  LED goes off
Reactivate Representative Secretary
-press  Representative Secretary  key
- Representative Secretary  LED is on
When the executive presses the  Dial Secretary  key, the call is routed to the
Representative Secretary.
Change Representative Secretary destination
-press  Service Menu  key
-press  Representative Secretary  key
-press  
4 44 4
4  key to confirm 
 New Entry?  option
-dial nominated person’s extension number
-press  
4 44 4
4  key to confirm  SAVE?
  option
- Representative Secretary  LED is on