Siemens Hicom 300 Optiset E Basic/advance/advance Plus/memory User Guide

							11
Voice Calling
This feature allows the executive or secretary to operate the Siemens optiset
E as an intercom.
The executive and secretary has the option to disable this feature by activating
the Voice Call Protect feature.
Programme Voice Calling on a vacant key
-press  Service Menu  key
-scroll to  Key Functions
  option
-press  
4 44 4
4  key to confirm  Key Functions
  option
-press desired key
NOTHING STORED
CHANGE?
-press  
4 44 4
4  key to confirm  Change  option
-scroll to  Voice Calling
  option
-press  
4 44 4
4  key to confirm  Voice Calling
  option
-press  
4 44 4
4  key to confirm  SAVE?  option
KEY FEATURE
STORED
Make an Intercom Call
-press  Dial Executive / Dial Secretary  key
-press  Voice Calling  key
The secretary’s or executive’s loudspeaker is activated
Activate Voice Call Protect
-press  Service Menu  key
-scroll to  Switches
  option
-press  
4 44 4
4  key to confirm  Switches
  option
-scroll to  Voice Call Protect
  option
-press  
4 44 4
4  key to confirm  Activate Voice Call Protect
option 
						

							12
Voice Calling -Cont’d
If Voice Call Protect is activated on the extension to which you wish to make
a Voice Call, the Voice Call key will not activate the loudspeaker
PROTECTED 
						

							13
Internal and External Dialling
Handset Operation
-lift handset, listen for internal dial tone
-dial the required extension number or external number preceded by
line access code (code is normally 0)
Handsfree Operation
-do not lift handset
-dial the required extension number or external number preceded by
line access code (code is normally 0)
VYour telephone may have restricted dialling facilities, e.g. trunk calls
may not be permitted.
Dialling the Switchboard
Handset Operation
-lift handset, listen for internal dial tone
-dial code for switchboard (code is normally 9)
Handsfree Operation
-do not lift handset
-dial code for switchboard (code is normally 9)
Standard Features 
						

							14
Call Transfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension
-announce the call and replace handset
Transfer to a Free Extension (Call not Announced)
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension
-replace handset when ring tone is heard
-the call has now been transferred
Transfer to a Busy Extension
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension
-replace handset when busy tone is heard
-the call has now been transferred to the busy extension.
If the busy extension terminates the call within a predetermined time, the
transferred call will ring the extension.
Transfer Using the Dial Keys
-press the required  Dial (DSS)  key
-announce the call when the extension answers
-replace handset
Return to Caller
If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
-scroll to  Return to held call?  option
-press  
4 44 4
4  key to confirm  Return to held call?  option
-you are reconnected to the caller 
						

							15
Call Transfer - Cont’d
If the extension remains busy or unanswered the call will automatically be
transferred back to your extension.
SOURCE OF CALL
waiting
Enquiry Call
This feature allows you to hold an existing call, dial another extension or an
external number, conduct a conversation without the original caller overhearing,
and then return to the original caller.
Activate Enquiry Call
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension number or dial 0 and required external number
-conduct conversation
-press  
4 44 4
4  key to confirm  Release and Return?  option to
return to original call
Activate Enquiry Call Using Dial Keys
-press required  Dial  key
-conduct conversation
-press  
4 44 4
4  key to confirm  Release and Return?  option to
return to holding call
You may use the  Toggle  option to switch between the original and third
party calls. In each case the other party is automatically placed on hold. 
						

							16
Toggle Between Calls
You have a call on the line and wish to make a second call and want to toggle
between both calls.
Activate Toggle
-press  
4 44 4
4  key to confirm  Consultation  option
-dial the required extension or external number
or
-press  Dial/DSS  key
Once you have the second call on the line
-scroll to  Toggle  option
-press  
4 44 4
4  key to confirm  Toggle  option
-keep on pressing  
4 44 4
4  key to confirm  Toggle
  option each time you
wish to speak to the holding caller
or
You have a call on the line and wish to answer a second call and want to toggle
between both calls.
-press  Call Pickup  key
or
-press  Pickup Executive  key
You may use the  Toggle  option to switch between the original and third
party calls. In each case the other party is automatically placed on hold.
Disconnect either Party
- toggle to the party you wish to disconnect
- scroll to release and return option
-press  
4 44 4
4  key to confirm  release and return  option
- you will now be connected to the remaining caller
VThe waiting party cannot hear your conversation. 
						

							17
8 Way  Conference
This feature allows you to bring up to seven parties into an existing conversation
on your extension.
The seven parties could be external, internal or a mix of both.
Activate Conference
-you are engaged on a call
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension or 0 and external number
-scroll to  Conference?
  option
-press  
4 44 4
4  key to confirm  Conference?
  option
-conference tone is heard and all three parties are connected
CONF 1 -2 -3
Add more parties to the Conference
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension or 0 and external number
-scroll to  Add to Conference?  option
-press  
4 44 4
4  key to confirm  Add to Conference?
  option
-conference tone is heard and all four parties are connected
CONF 1 -2 -3 -4
Repeat the procedure to add more parties to the conference.
Disconnect one of the Parties
-press  2 / 3 / 4 / 5 / 6 / 7 / 8 to select the party you wish to disconnect
-scroll to  Release Partner?  option
-press  
4 44 4
4  key to confirm  Release Partner?  option
-the party is now disconnected from the conference 
						

							18
8 Way  Conference -Cont’d
Transfer the Conference to Another Extension
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension
-scroll to 
 Transfer Conference  option
-press  
4 44 4
4  key to confirm  Transfer Conference  option
-you have now transferred the conference to the extension
Consult with an Extension or External Party when you are Busy with
a Conference
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension or 0 and external number
-consult with the party
-press  
4 44 4
4  key to confirm  Return to Conference  option
-you are now reconnected to the conference 
						

							19
Call Pickup
The Call Pickup feature allows you to answer any ringing extension in your
pickup group from your telephone.
Activate Call Pickup
An extension within your pickup group is ringing
- Call Pickup  LED flashes
-a ping ring will also alert you to an incoming call
SOURCE OF CALL
DESTINATION OF CALL
-lift handset, listen for internal dial tone
-press  Call Pickup  key
-you have now answered the call
or
- Call Pickup  LED flashes
-a ping ring will also alert you to an incoming call
SOURCE OF CALL
DESTINATION OF CALL
-press  Call Pickup  key
-you have now answered the call for handsfree operation 
						

							20
Second Call Camp-on
This feature allows a second call to camp on your extension when you are busy
on a call.
The caller will receive ringing tone instead of busy tone.
Activate Second Call Camp-on
- press Service Menu Key
- scroll to Switches option
-press  
4 44 4
4  key to confirm  switches  option
-press  
4 44 4
4  key to confirm  camp-on?  option
-press  
4 44 4
4  key to confirm  activate camp-on?  option
Second call
activated
When you are busy on a call and a second call arrives it will be signalled by
the flashing of your Call Pickup LED and on all other digital instruments in your
Pickup Group.
A ping ring will also alert you to the next call.
If you do not use the Call Pickup feature to answer the second call then it will
be routed to your Fixed Call Forward destination.
Deactivate Second Call Camp-on
- press Service Menu Key
- scroll to Switches option
-press  
4 44 4
4  key to confirm  switches  option
-press  
4 44 4
4  key to confirm  camp-on?  option
-press  
4 44 4
4  key to confirm  deactivate camp-on?  option
Second call
deactivated