Siemens Hicom 300 Optiset E Basic/advance/advance Plus/memory User Guide

							21
Transfer a Second Caller
Answer Second Call
If you are busy on a call when the  Call Pickup  LED flashes and you wish to
answer the waiting call.
-ask existing caller to hold
-press  Call Pickup  key
-first call is placed on hold
-second call is now on the line
Transfer Second Call
-press  
4 44 4
4  key to confirm  Consultation  option
-dial required extension
-scroll to  Transfer  option
-press  
4 44 4
4  key to confirm  Transfer  option
-first call is now on the line
Return to Call
If you receive no reply or busy tone, you can return to the second call.
Return to Second Call
-scroll to  Release and Return  option
-press  
4 44 4
4  key to confirm  Release and Return  option
-second call is now on the line
You can either  Toggle  between the two remaining calls or disconnect the
second caller and return to the first call.
Disconnect the Second Call
-scroll to  Release and Return  option
-press  
4 44 4
4  key to confirm  Release and Return  option
-first call is now on the line 
						

							22
Call Park
Calls may be parked on your optiset E for retrieval from your telephone or any
other digital telephone in your Call Pickup group which is equipped with a  Park
key.
VOnly ONE call per pickup group may be parked at a time.
Park a Call
-press  Park  key
- Park  LED flashes
-replace handset or press  Speaker  key
- Park  LED remains flashing
Retrieve a Parked Call
- Park  LED is flashing
-lift handset, listen for internal dial tone
-press  Park  key
- Park  LED is off
-call is now on the line
or
-press  Park  key
- Park  LED is off
-call is now on line for handsfree operation 
						

							23
Call Back
Call Back requests can be left on extensions which have been rung and not
answered or are busy.
Activate Call Back Busy
-called extension is busy
-press  
4 44 4
4  key to confirm  Call Back?
  option
WILL CALL BACK
-replace handset or press  Speaker  key
The system will automatically call you back when both your extension and the
called extension are free.
NAME AND NUMBER
CANCEL CALL BACK?
-lift handset or press  Speaker  key
-ring tone is heard as the required extension is rung
Activate Call Back No Answer
-called extension does not answer
-press  
4 44 4
4  key to confirm  Call Back?  option
WILL CALL BACK
-replace handset or press  Speaker  key
When the called party returns to the office and has used the telephone the
system will ring your extension.
NAME AND NUMBER
CANCEL CALL BACK?
-lift handset or press  Speaker  key
-ring tone is heard as required extension is rung 
						

							24
Call Back -Cont’d
If the called extension is a screen based digital telephone with a  Mailbox  key
a message will be left in the user’s mailbox to call your extension.
Should you fail to answer a  Call Back  that you have activated, the system
will automatically cancel the feature after ringing your extension for a
predetermined time.
Cancel Call Back
-press  key and scroll to  Display Call Back  option
-press  
4 44 4
4  key to confirm  Display Call Back  option
EXTENSION AND NAME
DATE AND TIME
-scroll to  Delete?  option
-press  
4 44 4
4  key to confirm  Delete?  option
Call Back Message Request
In your absence a caller has left a Call Back request on your extension.
- Mailbox  LED is on
-press  Mailbox  key
NAME CALL N
DATE AND TIME
-press  Forward Scroll  key and scroll to  Output?  option
-press  
4 44 4
4  key to confirm  Output?
  option
-caller appearing on display will be called 
						

							25
External Line Reservation
Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you
may reserve the first line to become free for your use.
Activate External Line Reservation
You have dialled 0 for an external line and receive busy tone
PLEASE TRY LATER
-press  
4 44 4
4  key to confirm  Call Back?  option
WILL CALL BACK
-replace handset or press  Speaker  key
When an external line becomes free, your extension will ring.
0
FREE
-lift handset or press  Speaker  key
-internal dial tone is heard
-dial 0 for the line and required external number 
						

							26
Fixed Call Forwarding
Your line can be forwarded to a fixed destination for answering.
This can be to either a Digital, analogue extension or external number.
Programme Fixed Call Forwarding
-press  Service Menu  key
-press  Call Forward  key twice
NOTHING STORED
NEW ENTRY?
-press  
4 44 4
4  key to confirm  New Entry?  option
-dial required extension number or 0 and external number
-press  
4 44 4
4  key to confirm  SAVE?  option
- Call Forward  LED is on
FORWARDING TO
EXTENSION NAME
The Fixed Call Forward destination has now been permanently programmed.
Calls will now go to the Fixed Call Forward destination immediately.
Deactivate Fixed Call Forwarding
-press  Call Forward  key
- Call Forward  LED is off
FORWARDING
DEACTIVATED
When the Fixed Call Forward destination has been programmed but
deactivated, it will serve as Call Forward No Answer
i.e. if your extension rings for longer than a predetermined time it will
automatically divert to the Fixed destination.
Call Diversion Features 
						

							27
Fixed Call Forwarding - Cont’d
Reactivate Fixed Call Forwarding
-press  Call Forward  key
- Call Forward  LED is on
FORWARDING TO
EXTENSION NAME
Calls will now go to the Fixed Call Forward destination immediately.
Change Fixed Call Forwarding Destination
-press  Service Menu  key
-press  Call Forward  key TWICE
FORWARDING
NEW ENTRY?
-press  
4 44 4
4  key to confirm  New Entry?  option
-dial extension number
-press  
4 44 4
4  key to confirm  SAVE?  option
- Call Forward  LED is on
FORWARDING TO
EXTENSION NAME 
						

							28
Variable Call Forwarding
This is a temporary Call Forwarding feature which allows you to divert all your
calls to a destination of your choice and will override your Fixed Call
Forwarding destination.
Programme Variable Call Forwarding
-press  Service Menu  key
-press  Call Forward  ONCE only
-dial extension number or 0 and external number
-press  
4 44 4
4  key to confirm  SAVE?  option
- Call Forward  LED is on
FORWARDING TO
EXTENSION NAME
Cancel Variable Call Forwarding
- Call Forward  LED is on
-press  Call Forward  key
- Call Forward  LED  is off
Calls will now ring as normal on your extension.
Your  Fixed Call Forward  destination will be restored. 
						

							29
PIN Features
Electronic Telephone  Lock
This feature allows you to lock your extension by dialling your PIN, which
prevents unauthorised use of your extension. The PIN assigned to your
extension will be provided by your System Administrator.
Lock your Extension
-dial  
* ** *
* 21  and your  PIN
CARRIED OUT
Your extension will now be restricted to local or internal calls only.
Special dial tone will be heard to remind you that the feature is activated.
Unlock your Extension
-dial  # 21  and your  PIN
CARRIED OUT
VYou will still be able to receive calls when your extension is locked. 
						

							30
Mobile Class of Service
This feature allows you to activate your own Class of Service (barring level)
on any extension.
Activate Mobile Class of Service
-dial  
* ** *
* 25  and your  PIN
 ENTER ID EXTENSION
Call will now register against your name on the Telephone Management
System
Cancel Mobile Class of Service
-dial  # 25
IDENTIFICATION DELETED
VShould you forget to cancel your PIN at the remote extension, contact
the extension and ask them to dial  # 25. The PIN will however be
automatically cancelled if the extension is not used for a predetermined
time.