Sony Nex 6 Owners Manual

							221GB
Table of 
contents Sample photo Menu IndexLaunching the downloaded 
application
Launch an application that has been downloaded from the application downloading 
website   (PlayMemories Camera Apps).
1
Select MENU  t [Application]  t desired application to launch.
 When using an application which is downloaded from website, you cannot use [Touch Shutter] (NEX-5R 
only).
Notes
zHow to launch the applications faster
Assign [Download Appli.] and [Application List] to the custom key. You can launch the 
applications or display application list only by pressing the custom key during the shooting 
information screen is displayed (page 163). 
						

							222GB
Table of 
contents Sample photo Menu Index
Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
The battery pack cannot be installed.
 When you insert the battery pack, use the tip of the battery pack to push the lock lever.
 You can only use an NP-FW50 battery pack. Make sure that the battery is NP-FW50.
The remaining battery level indicator shows an incorrect level or power runs out 
quickly despite the indicator showing sufficient battery level.
 This phenomenon occurs when you use the camera in an extremely hot or cold location.
 The battery pack is discharged. Install a charged battery pack.
 The battery pack is dead. Replace the battery pack with a new one.
Cannot turn on the camera.
 Install the battery pack correctly.
 The battery pack is discharged. Install a charged battery pack.
 The battery pack is dead. Replace the battery pack with a new one.
The power turns off suddenly.
 When the camera or battery pack is too warm, the camera displays a warning message and turns off 
automatically to protect the camera.
 If you do not operate the camera for given period of time, the camera turns to power saving mode. To  cancel the power save, operate the camera, such as pressing the shutter button halfway down 
(page 173).
1 Check the items on pages 222 to 228.
2 Remove the battery pack, wait for about 1 minute, re-insert 
the battery pack, and then turn on the power.
3 Reset the settings (page 186).
4 Consult your Sony dealer or local authorized Sony service 
facility.
Battery pack and power
Continued  r 
						

							223GB
Table of 
contents Sample photo Menu IndexThe charge lamp on the camera flashes when charging the battery pack.
 You can use an NP-FW50 battery pack only. Make sure that the battery is NP-FW50.
 If you charge a battery pack that has not been used for a long time, the charge lamp on the camera may 
flash.
 The charge lamp flashes in two ways, fast (about 0.3-second intervals) or slow (about 1.3-second  intervals). If the charge lamp is flashing fast, remove the battery pack and reattach the same battery 
pack securely, or disconnect and reconnect the USB cable. If the charge lamp flashes fast again, it 
suggests that there is something wrong with the battery pack, AC Adaptor (supplied), or USB cable. 
Slow flashing indicates that charging is suspended because the ambient temperature is outside the 
suitable range for charging the battery pack. Charging will resume and the charge lamp will be lit 
when the ambient temperature returns to within the suitable temperature. The optimal temperature for 
charging the battery pack is between 10 °C and 30 °C (50 °F and 86 °F).
The battery has not been charged even if the charge lamp on the camera has 
turned off.
 This phenomenon occurs when you use the camera in an extremely hot or cold location. The optimal 
temperature for charging the battery pack is between 10 °C and 30 °C (50 °F and 86 °F).
The battery pack is not charged.
 When the battery pack is not charged (the charge lamp does not light) even if you follow the proper charging procedure, remove the battery pack and re-insert the same battery pack securely, or 
disconnect and reconnect the USB cable.
Nothing is displayed on the LCD screen when the power is turned on.
 If you do not operate the camera for given period of time, the camera turns to power saving mode. To cancel the power save, operate the camera by means such as pressing the shutter button halfway down 
(page 173).
The shutter does not release.
 You are using a memory card with a write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position.
 Check the free capacity of the memory card.
 You cannot record images while charging the flash.
 The lens is not attached properly. Attach the lens properly.
Recording takes a long time.
 The noise reduction function is turned on (pages 150, 151). This is not a malfunction.
 You are shooting in RAW mode (page 101). Since the RAW data file is large, the RAW mode  shooting may take time.
 [Auto HDR] is processing an image (page 111).
The image is out of focus.
 The subject is too close. Check the minimum focal distance of the lens.
 You are shooting in manual focus mode. Set [AF/MF Select] to [Autofocus] (page 79).
 Ambient light is insufficient.
 The subject may require special focusing. Use the [Flexible Spot] (page 81) or manual focus function  (page 79).
Shooting images
Continued  r 
						

							224GB
Table of 
contents Sample photo Menu IndexThe flash does not work.
 Pop up the flash (NEX-6) or raise the flash (NEX-5R).
 You cannot use a flash with the following recording mode:
– [Bracket: Cont.]
– [Sweep Panorama]
– [Night Scene], [Hand-held Twilight] and [Anti Motion Blur] in [Scene Selection]
– Movie recording
Fuzzy white circular spots appear on images shot using the flash.
 Particles (dust, pollen, etc.) in the air reflected the flash light and appeared on the image. This is not a  malfunction.
The flash takes too long to recharge.
 The flash has been fired in succession in a short period. When the flash has been fired in succession, the recharging process may take longer than usual to avoid overheating of the camera.
The image taken with the flash is too dark.
 If the subject is beyond the flash range (the distance that the flash can reach), the pictures will be dark 
because the flash light does not reach the subject. If the ISO is changed, the flash range also changes 
with it.
The date and time are recorded incorrectly.
 Set the correct date and time (page 169).
 The area selected with [Area Setting] is different from the actual area. Set the actual area by selecting MENU  t [Setup]  t [Area Setting].
The aperture value and/or shutter speed flashes.
 The subject is too bright or too dark, and the camera’s adjustable range for the aperture value and/or 
shutter speed is exceeded. Adjust the setting again.
The image is whitish (Flare).
Blurring of light appears on the image (Ghosting).
 The picture was taken under backlit conditions, and excessive light has entered the lens. When using the zoom lens, attach a lens hood.
The corners of the picture are too dark.
 If any filter or hood is used, take it off and try shooting again. Depending on the thickness of the filter and improper attachment of the hood, the filter or the hood may partially appear in the image. The 
optical properties of some lenses may cause the periphery of the image to appear too dark (insufficient 
light). You may compensate for this phenomenon with [Lens Comp.: Shading] (page 152).
Continued  r 
						

							225GB
Table of 
contents Sample photo Menu IndexThe eyes of the subject come out red.
 Activate the [Red Eye Reduction] function (page 132).
 Get close to the subject, and shoot the subject within the flash range using the flash.
Dots appear and remain on the LCD screen.
 This is not a malfunction. These dots are not recorded.
The image is blurred.
 The picture was taken in a dark location without the flash, resulting in camera-shake. The use of a 
tripod or the flash is recommended (page 77). [Hand-held Twilight] (page 68) and [Anti Motion Blur] 
(page 68) in [Scene Selection] are also effective in reducing blur.
The exposure value is flashing on the LCD screen or the viewfinder.
 The subject is too bright or too dark for the metering range of the camera.
The self-timer lamp does not flash (NEX-5R only).
 When the LCD screen is tilted upward about 180 degrees with [Self-portrait Self-timer] set to [On] and the camera is ready to take a self-portrait, the self-timer lamp does not flash.
Images cannot be played back.
 The folder/file name has been changed on your computer.
 When an image file has been processed by a computer or when the image file was recorded using a model other than that of your camera, playback on your camera is not guaranteed.
 The camera is in USB mode. Disconnecting the camera from the computer (page 212).
 Use “PlayMemories Home” to copy images stored on your computer to your camera to play them  back on your camera.
The image cannot be deleted.
 Cancel the protection (page 127).
The image was deleted by mistake.
 Once you have deleted an image, you cannot restore it. We recommend that you protect images that you do not want to delete (page 127).
A DPOF mark cannot be put.
 You cannot place DPOF marks on RAW images.
Viewing images
Deleting/Editing images
Continued  r 
						

							226GB
Table of 
contents Sample photo Menu Index
Not sure if the OS of the computer is compatible with the camera.
 Check “Recommended computer environment” (page 206).
The computer does not recognize the camera.
 Check that the camera is turned on.
 When the battery level is low, install the charged battery pack, or use the AC-PW20 AC Adaptor (sold 
separately).
 Use the USB cable (supplied) for connection.
 Disconnect the USB cable, and connect it again firmly.
 Set [USB Connection] to [Mass Storage] (page 181).
 Disconnect all equipment other than the camera, the keyboard and the mouse from the USB terminals  of your computer.
 Connect the camera directly to your computer without passing through a USB hub or other device.
Cannot copy images.
 Make the USB connection by properly connecting the camera with your computer (page 211).
 Follow the designated copy procedure for your OS.
 When you shoot images with a memory card formatted by a computer, you may not be able to copy  the images to a computer. Shoot using a memory card formatted by your camera.
Cannot play back images on a computer.
 If you are using “PlayMemories Home,” refer to the “PlayMemories Home Help Guide.”
 Consult the computer or software manufacturer.
The image and sound are interrupted by noise when viewing a movie on a 
computer.
 You are playing back the movie directly from the memory card. Import the movie to your computer using “PlayMemories Home” and play it back.
After making a USB connection, “PlayMemories Home” does not start 
automatically.
 Make the USB connection after the computer is turned on (page 211).
Cannot insert a memory card.
 Insertion direction of the memory card is wrong. Insert the memory card in the correct direction.
Cannot record on a memory card.
 The memory card is full. Delete unnecessary images (pages 41, 115).
 An incompatible memory card is inserted.
Formatted the memory card by mistake.
 All the data on the memory card is deleted by formatting. You cannot restore the data.
Computers
Memory card
Continued  r 
						

							227GB
Table of 
contents Sample photo Menu Index
Cannot print images.
 RAW images cannot be printed. To print RAW images, first convert them to JPEG images using 
“Image Data Converter” on the supplied CD-ROM.
The color of the image is strange.
 When you print the images recorded in [AdobeRGB] mode using sRGB printers that are not compatible with Adobe RGB (DCF2.0/Exif2.21 or later), the images are printed at a lower saturation.
Images are printed with both edges cut off.
 Depending on your printer, the left, right, top, and bottom edges of the image may be cut off. 
Especially when you print an image shot with the aspect ratio set to [16:9], the lateral end of the image 
may be cut off.
 When printing images using your printer, cancel the trimming or borderless settings of the printer.  Consult the printer manufacturer as to whether the printer provides these functions or not.
 When you print images at a shop, ask the shop whether they can print the images without cutting off  both edges.
Cannot print images with the date.
 Using “PlayMemories Home,” you can print images with date.
 The camera does not have a feature for superimposing dates on images. However, because the images shot with the camera include information on the recording date, you can print images with the date 
superimposed if the printer or the software can recognize Exif information. For compatibility with 
Exif information, consult the manufacturer of the printer or the software.
 When you print images at a shop, images can be printed with the date if you ask them to do so.
The lens gets fogged.
 Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using  it.
The message “Set Area/Date/Time.” appears when the camera is turned on.
 The camera has been left unused for sometime with a low battery or no battery pack. Charge the 
battery pack and set the date again (page 169). If the message appears every time you charge the 
battery pack, the internal rechargeable battery may be exhausted. Consult your Sony dealer or local 
authorized Sony service facility.
The date and time are recorded incorrectly.
 Correct or check the date and time setting by selecting MENU  t [Setup]  t [Date/Time Setup].
The number of recordable images does not decrease, or decreases 2 images at a 
time.
 This is because the compression rate and the image size after compression change depending on the 
image when you shoot a JPEG image.
Printing
Others
Continued  r 
						

							228GB
Table of 
contents Sample photo Menu IndexThe setting is reset without the resetting operation.
 The battery pack was removed when the power switch was set to ON. When removing the battery 
pack, make sure the camera is turned off and the access lamp is not lit.
The camera does not work properly.
 Turn off the camera. Remove the battery pack and insert it again. If the camera is hot, remove the battery pack, and allow it to cool down before trying this corrective procedure. 
 If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power  cord and turn on the camera again. If the camera does not work after trying these solutions, consult 
your Sony dealer or local authorized Sony service facility.
“--E-” appears on the screen.
 Remove the memory card, and insert it again. If the problem persists even after performing this 
procedure, format the memory card (page 187).
The buttons on the touch panel do not work correctly or do not work at all (NEX-
5R only).
 If you cover the panel with a commercially available protective film, the panel may not operate.
 If you are touching somewhere other than the point you should touch, the panel may not operate properly.
 Some operations cannot be done on the touch panel. In this case, use the control wheel and buttons.
 Perform [Calibration] (page 183). 
						

							229GB
Table of 
contents Sample photo Menu IndexWarning messages
If the following messages appear, follow the instructions accordingly.
Incompatible battery. Use correct model.
 An incompatible battery pack is being used.
Set Area/Date/Time.
 Set the date and time. If you have not used the camera for a long time, charge the internal 
rechargeable battery.
Power insufficient.
 You tried to clean the image sensor ([Cleaning Mode]) when the battery level is insufficient. Charge the battery pack or use an AC-PW20 AC Adaptor (sold separately).
Unable to use memory card. Format?
 The memory card was formatted on a computer and the file format was modified. Select OK, and then format the memory card. You can use the memory card again, however, all previous data in the 
memory card is erased. It may take some time to complete the format. If the message still appears, 
change the memory card.
Memory Card Error
 An incompatible memory card is inserted or the format has failed.
Reinsert memory card.
 The inserted memory card cannot be used in your camera.
 The memory card is damaged.
 The terminal section of the memory card is dirty.
This memory card may not be capable of recording and playing normally.
 The inserted memory card cannot be used in the camera.
Processing...
 Long exposure noise reduction or high ISO noise reduction is being carried out. You cannot do any 
further shooting during this reduction process. You can disable the long exposure noise reduction 
function.
Unable to display.
 Images recorded with other cameras or images modified with a computer may not be displayed.
Continued  r 
						

							230GB
Table of 
contents Sample photo Menu IndexCannot recognize lens. Attach it properly.
 The lens is not attached properly, or the lens is not attached. If the message appears when a lens is 
attached, reattach the lens. If the message appears frequently, check whether the contacts of the lens 
and camera are clean or not.
 When attaching the camera to an astronomical telescope or something similar, set [Release w/o Lens]  to [Enable] (page 147).
 The SteadyShot function does not work. You can continue to shoot but the SteadyShot function will  not work. Turn the camera off and on. If this icon does not disappear, consult your Sony dealer or 
local authorized Sony service facility.
 The lens with power zoom is retracted. Turn off the camera and eject the battery pack, then reinsert  the battery pack.
No images.
 There is no image on the memory card.
Image protected.
 You tried to delete protected images.
Unable to print.
 You tried to mark RAW images with a DPOF mark.
Internal temp. high. Allow it to cool.
 The camera has become hot because you have been shooting continuously. Turn the power off. Cool the camera and wait until the camera is ready to shoot again.
 You have been recording images for a long time, the camera temperature has risen. Stop recording 
images until the camera cools.
 The number of images exceeds that for which date management in a database file by the camera is possible.
 Unable to register to the database file. Import all the images to a computer using “PlayMemories Home” and recover the memory card.
Camera Error. Turn power off then on.
 Turn the power off, remove the battery pack, and then re-insert it. If the message appears frequently, consult your Sony dealer or local authorized Sony service facility.
Image DataBase File error
 There is something wrong occurred in the Image Database File. Select [Setup]  t [Recover Image 
DB].
Image Database File error. Recover?
 You cannot record or play back AVCHD movies because the Image Database File is damaged.  Follow the on-screen instructions to recover data.
Continued  r