Taske Call Center Management Tools Version 7.0 Guide

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-23-Archiving old data
This option is only available on the TASKE Server or Standalone machine.Archiving old data allows copies of the data to be saved as well as creating more
space for new data files and logs being created. Once files have been archived,
the TASKE Administrator recalculates the current disk usage and displays the
information in the Disk Statistics panel of the TASKE Administrator window.
The archived files...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-24-On the Schedule Auto Archive / Delete / Sync dialog box that appears,
choose the day(s) of the week and the time of day for the Automatic
Archiving to occur.  When your settings are made, choose the Set
Password… button.
On the Set Password dialog box, enter the network ID and Network
password for the Administrator program to use to access the network
to perform the automatic archiving.  When the password is entered,
press...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-25-Using the Delete Files options will delete any archived files that fit the criteria set
in the delete.  For example, if the option “Delete daily files older than 10/23/98” is
selected, and the delete is performed, all data files (archived and not) older that
10/23/98 are deleted.
To delete data files manually
1. Click the Configuration Button on the upper left corner of the TASKE
Administrator program to switch to...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-26-To delete data files automatically
1. Click the Configuration Button on the upper left corner of the TASKE
Administrator program to switch to Configuration mode.
2. Click the PBX File Maint. button.
3. Choose the Automatically Delete Files tab in the lower panel of the
Maintenance window.
4. To create scheduled deletion of files, select the Auto Delete TASKE
Files checkbox.
5. Select the groups of files you would like...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-27-Synchronizing Local Shadow Files
This option is only available on the TASKE Server machine.
The TASKE Administrator allows manual synchronization of Shadow Files as
needed to ensure that the Shadow files saved locally are up to date with the
Shadow files saved on a network.When the Synchronize Shadow files feature is selected, the shadow disk
compares the file on the local shadow drive with the file stored on the network....

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-28-To Synchronize Shadow Files Manually
1. Click the Configuration Button on the upper left corner of the TASKE
Administrator program to switch to Configuration mode.
2. Click the PBX File Maint. button.
3. Choose the Synchronize Shadow Files tab in the lower panel of the
Maintenance window.
4. Choose the Enable Shadowing checkbox to create Shadow Files
settings.
5. Enter the location of your shadow files directory in the...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-29-On the Schedule Auto Archive / Delete / Sync dialog box that appears,
choose the day(s) of the week and the time of day for the Automatic
Shadow File Synchronization to occur.  When your settings are made,
choose the Set Password… button.
On the Set Password dialog box, enter the network ID and Network
password for the Administrator program to use to access the network
to perform the automatic archiving.  When the password...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-30-To create an Alarm monitoring data records
1. Click the Configuration Button on the upper left corner of the TASKE
Administrator program to switch to Configuration mode.
2. Click the Alarms button.
3. In the Collector panel at the top of the window enter the number of
seconds to wait for a new data file before raising an alarm.
4. Enter the start and end times for monitoring data.
5. When you exit from the Alarms section of...

TASKE Administrator             TASKE Call Center Management Tools Version 7.0-31-To create an Alarm monitoring Disk Space
1. Click the Configuration Button on the upper left corner of the TASKE
Administrator program to switch to Configuration mode.
2. Click the Alarms button.
3. In the Disk - Raise an Alarm If: panel at the bottom of the window enter
the minimum percentage of free disk space.
4. When exiting from the Alarms section of the TASKE Administrator,
save the new Alarm settings. Click Yes in...