Telrad Digital Avanti Attendant Console User Guide
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Page 51
44 Avanti Attendant console
NOTE PAD
You can save a number of up to 16 digits during a call.
1. Press .
2. Press
{SPEED DIAL}.
3. Dial an available speed dial bin code or press an avail-
able SPEED DIAL button.
4. Enter up to 16 digits.
5. Press .
To dial the number saved, dial the Speed Dial bin code,
or press the Speed Dial button you used to save the
number (see
ABBREVIATED DIALING).
Atc_txt.book Page 44 Wednesday, August 4, 1999 11:56 AM
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Avanti Attendant console 45
CALL COST DISPLAY
If programmed as the system setting set, the attendant
can view the current cost or message units (depending on
programming) for a call in progress at another extension or
for all toll calls currently in progress in the system.
1. Dial the CALL ACCOUNT MONITOR code.
2. Dial the password (ECC code).
3. Dial the Directory Number of the desired extension or
[*]
for the current total of all calls in the system.
To display another extension, press
{CANCEL}...](http://img.usermanuals.tech/thumb/5736/85651/w300_telrad-avanti-attendant-cons-user-guide_d-51.png "Page 52
Avanti Attendant console 45
CALL COST DISPLAY
If programmed as the system setting set, the attendant
can view the current cost or message units (depending on
programming) for a call in progress at another extension or
for all toll calls currently in progress in the system.
1. Dial the CALL ACCOUNT MONITOR code.
2. Dial the password (ECC code).
3. Dial the Directory Number of the desired extension or
[*]
for the current total of all calls in the system.
To display another extension, press
{CANCEL}...")
Avanti Attendant console 45
CALL COST DISPLAY
If programmed as the system setting set, the attendant
can view the current cost or message units (depending on
programming) for a call in progress at another extension or
for all toll calls currently in progress in the system.
1. Dial the CALL ACCOUNT MONITOR code.
2. Dial the password (ECC code).
3. Dial the Directory Number of the desired extension or
[*]
for the current total of all calls in the system.
To display another extension, press
{CANCEL}...
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46 Avanti Attendant console
FEATURE CODES
Features can be activated by pressing the [FEATURE]
but-
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea-
ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press [FEATURE]
followed by the dialpad buttons cor-
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in...](http://img.usermanuals.tech/thumb/5736/85651/w300_telrad-avanti-attendant-cons-user-guide_d-52.png "Page 53
46 Avanti Attendant console
FEATURE CODES
Features can be activated by pressing the [FEATURE]
but-
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea-
ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press [FEATURE]
followed by the dialpad buttons cor-
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in...")
46 Avanti Attendant console
FEATURE CODES
Features can be activated by pressing the [FEATURE]
but-
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea-
ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press [FEATURE]
followed by the dialpad buttons cor-
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in...
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Avanti Attendant console 47
Feature codes
Feature name Abbreviation Access method
ACCOUNT CODE AT
[FEATURE][2][8]
ACD LOGIN (1)--
ACD LOGOUT (1)--
ALL/GROUP -[*]
ATTENDANT -[0]
BACKGROUND MUSIC 1 BM[FEATURE][2][6]
BACKGROUND MUSIC 2-4 (1) (3)--
BARGE IN BI[FEATURE][2][4]
CALL ACCOUNT MONITOR (1)--
CALLBACK/QUEUE CB[FEATURE][2][2]
CALL FORWARD-ALWAYS FL[FEATURE][3][5]
CALL FORWARD-BUSY FB[FEATURE][3][2]
CALL FORWARD-NO ANSWER FN[FEATURE][3][6]
CANCEL -[#]
CLIR (1) (2)--
CONFERENCE LOOP 1-10 (1)--...](http://img.usermanuals.tech/thumb/5736/85651/w300_telrad-avanti-attendant-cons-user-guide_d-53.png "Page 54
Avanti Attendant console 47
Feature codes
Feature name Abbreviation Access method
ACCOUNT CODE AT
[FEATURE][2][8]
ACD LOGIN (1)--
ACD LOGOUT (1)--
ALL/GROUP -[*]
ATTENDANT -[0]
BACKGROUND MUSIC 1 BM[FEATURE][2][6]
BACKGROUND MUSIC 2-4 (1) (3)--
BARGE IN BI[FEATURE][2][4]
CALL ACCOUNT MONITOR (1)--
CALLBACK/QUEUE CB[FEATURE][2][2]
CALL FORWARD-ALWAYS FL[FEATURE][3][5]
CALL FORWARD-BUSY FB[FEATURE][3][2]
CALL FORWARD-NO ANSWER FN[FEATURE][3][6]
CANCEL -[#]
CLIR (1) (2)--
CONFERENCE LOOP 1-10 (1)--...")
Avanti Attendant console 47 Feature codes Feature name Abbreviation Access method ACCOUNT CODE AT [FEATURE][2][8] ACD LOGIN (1)-- ACD LOGOUT (1)-- ALL/GROUP -[*] ATTENDANT -[0] BACKGROUND MUSIC 1 BM[FEATURE][2][6] BACKGROUND MUSIC 2-4 (1) (3)-- BARGE IN BI[FEATURE][2][4] CALL ACCOUNT MONITOR (1)-- CALLBACK/QUEUE CB[FEATURE][2][2] CALL FORWARD-ALWAYS FL[FEATURE][3][5] CALL FORWARD-BUSY FB[FEATURE][3][2] CALL FORWARD-NO ANSWER FN[FEATURE][3][6] CANCEL -[#] CLIR (1) (2)-- CONFERENCE LOOP 1-10 (1)--...
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48 Avanti Attendant console
MEET ME CONFERENCE 1-5 (1)--
MEET ME PAGE MM[FEATURE][6][6]
MESSAGE ME[FEATURE][6][3]
NIGHT SERVICE (1)--
PAGE - INTERNAL
1 throu
gh 8I1 throu
gh I8[FEATURE][4][1]
through [4][8]
PAGE - EXTERNAL
1 throu
gh 8 (1)
X1 through X8-
PHONE BOOK (private list) -[FEATURE][7][1]
PHONE BOOK (system lists) -[FEATURE]
[7][2][1] -
[7][2][1][0]
PICKUP PU [FEATURE][7][8]
PROGRAM PM[FEATURE][7][6]
REDIAL RL[FEATURE][7][5]
SAVE/REPEAT SR[FEATURE][7][7]
SPEED DIAL SD[FEATURE][7][3]
TIME...](http://img.usermanuals.tech/thumb/5736/85651/w300_telrad-avanti-attendant-cons-user-guide_d-54.png "Page 55
48 Avanti Attendant console
MEET ME CONFERENCE 1-5 (1)--
MEET ME PAGE MM[FEATURE][6][6]
MESSAGE ME[FEATURE][6][3]
NIGHT SERVICE (1)--
PAGE - INTERNAL
1 throu
gh 8I1 throu
gh I8[FEATURE][4][1]
through [4][8]
PAGE - EXTERNAL
1 throu
gh 8 (1)
X1 through X8-
PHONE BOOK (private list) -[FEATURE][7][1]
PHONE BOOK (system lists) -[FEATURE]
[7][2][1] -
[7][2][1][0]
PICKUP PU [FEATURE][7][8]
PROGRAM PM[FEATURE][7][6]
REDIAL RL[FEATURE][7][5]
SAVE/REPEAT SR[FEATURE][7][7]
SPEED DIAL SD[FEATURE][7][3]
TIME...")
48 Avanti Attendant console MEET ME CONFERENCE 1-5 (1)-- MEET ME PAGE MM[FEATURE][6][6] MESSAGE ME[FEATURE][6][3] NIGHT SERVICE (1)-- PAGE - INTERNAL 1 throu gh 8I1 throu gh I8[FEATURE][4][1] through [4][8] PAGE - EXTERNAL 1 throu gh 8 (1) X1 through X8- PHONE BOOK (private list) -[FEATURE][7][1] PHONE BOOK (system lists) -[FEATURE] [7][2][1] - [7][2][1][0] PICKUP PU [FEATURE][7][8] PROGRAM PM[FEATURE][7][6] REDIAL RL[FEATURE][7][5] SAVE/REPEAT SR[FEATURE][7][7] SPEED DIAL SD[FEATURE][7][3] TIME...
Page 56
Avanti Attendant console 49 System messages (1) When editing messages, enter digits in place of the asterisks. (2) Messa ges 22 to 30 are to be defined by the customer. Message number Default message Updated message 01 CALL_ (Basic message) 02 CALL * * * * * (1) 03 CALL HOME 04 CALL ME 05 GONE OUT 06 READ MAIL 07 VOICE MAIL 08 CALL BOSS 09 TAKE MSGS 10 GONE HOME 11 JOB DONE 12 IN TROUBLE 13 CLIENT 14 BRING WORK 15 ANY NEWS? 16 REPORT DUE 17 COME HERE 18 MEET. NOW 19 MEMO READY 20 TYPE LETTR 21 WELL...
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50 Avanti Attendant console Your speed dial codes Name Number Code Atc_txt.book Page 50 Wednesday, August 4, 1999 11:56 AM