TiE Onyx 2, 3, 4, 5 Service And Programming Manual

INTRODUCTION
 Key call
timers (for 
Programmable  
Keys 
TimeDateFeature statusOutside LineLoop Key for
 (line) Keys
 
Release BarTransfer Bar
Voice Transfer 
Note:For additional information on the Attendant Console’s keys, refer to the
Attendant Console (ONYX IV) feature.
Issue 1-O
Figure  ATTENDANT CONSOLE (ONYX IV Only)
FEATURES  

INTRODUCTION
Message
Waiting LED 
 Transfer
Volume Down
Figure l-5 ELECTRONIC SINGLE LINE (ESL) TELEPHONE
 FEATURES 

INTRODUCTION
Flashes when
telephone rings 
To Extension Modular Jack
telephone off-hook
2500 Set
Figure 1-6 ANALOG STATION INTERFACE
Issue 1-OFEATURES   

INTRODUCTION
Table l-l FLASH RATES (Page  of 2)
   DSS CONSOLE
(Seconds)
013
SLOW FLASH
MEDIUM FLASH
HOLD FLASH
EXCLUSIVE HOLD
(DSS Console Only)
DND FLASH
(DSS Console Only)
FAST FLASH
ON
NON-MODULAR 
(Seconds)
SLOW FLASH
I-HOLD
HOLD FLASH
1    

INTRODUCTION
Table  FLASH RATES (Page 2 of 2)
ATTENDANT 
  
SLOW FLASH
HOLD FLASH
EXCLUSIVE HOLD
I-HOLD
FAST FLASH(Seconds)
3
ATTENDANT CONSOLE (ONYX IV)
(Seconds)
0123
SLOW FLASH
I-HOLD
(HOLD KEY)
(LINE KEY)
HOLD RECALL
 KEY)
Issue 1-OFEATURES  1-9 

INTRODUCTION
Table 1-Z  RING 
(Seconds)
ICM
CALLBACK
Note:Each group of four extensions rings with different tones. This is called
Distinctive Ringing.For example, extension 300 rings differently than
extension 301. Extension 301 rings differently than extension 302.
Every fourth extension, the Distinctive Ringing pattern repeats. For example,
extension 300 rings the same as extension 304. Extension 301 rings the same
as extension 305, and so on.
Table 1-3 SYSTEM TONES
 BEEPS
(Seconds)
123
BUSY TONE
FAST...

INTRODUCTION
Table SYSTEM NUMBER PLAN (Page 1 of 3)
Note:All the functions below are from Intercom dial tone (except where noted).
CodeFunction
Account Codes
  dig.Account Code number
 Call DistributionACD agent puts self back in service
ACD agent removes self  service
 or 6Erase  messages (dial 9) or abort procedure (dial 6)
#+DSS Con.+4ACD supervisor puts agent back in service
#+DSS Con.+7ACD supervisor removes agent from service
Call Forwarding
#Cancel Call Forwarding
 calls to main attendant 1Call...

INTRODUCTION
Table l-4SYSTEM NUMBER PLAN (Page 2 of 3)
Note:All the functions below are from Intercom dial tone (except where noted).
Code
3
37
Function
Directory DialingWhile idle, dial 3 to activate Directory Dialing
While idle, dial 32 to access the Company-Wide Directory
While idle, dial 34 to access the Directory
While idle, dial 37 to access the Personal Speed Dial directory
#Forced Line Disconnect hearing busy, dial  to disconnect trunk
FlashFlash the trunk
Group Call PickupGroup Call Pickup
From...

INTRODUCTION  
Table  NUXIBER PLAN (Page 3 of 3)
Note:All the functions below are from Intercom dial tone (except where  
Code Function,
2’ 
7’
DIAL SAVE
6
20-29
70-7999
68
Issue 1-O
PagingAll Call Paging
Page Zone 
Page Zone 2
Page Zone 3
Page Zone 4
Page Zone 5
Page Zone 6
Page Zone 7
Removing Lines and Extensions from Service
Remove extension from service
SaveSteps for saving the last number dialed or dialing a saved number
Selectable Display MessagesVS select messages 600-6 15
Select messages...

ACCOUNT CODE 
Description     
rogramming
 
 FEATURES 
Account Codes are user-dialed codes associated with trunk calls. An
extension user may enter an Account Code while placing a call or any time
while on a call. The system administrator uses Account Codes to restrict and
classify trunk calls. The Account Codes print along with the other call data on
the SMDR record after the call completes. Account Codes can be up to 10
digits long, using the digits O-9.
There are two modes of Account Code Operation:...