Tone Commander 30e120 Installation Instructions

							Using Configuration Programming Mode
The configuration programming mode must be entered prior to attempting any of the following
programming procedures.Enter this mode only when the console is idle, i.e., no calls are in progress or on
hold and the time of day is displayed.
The Configuration Program Lock Switch (switch #2) inside the 30e CPU must beOFF(unlocked) before
proceeding (see pages 15 and 36).
Toenterconfiguration programming mode:

Press HOLD.

Press TRANSFER.

Press RELEASE.

Press dial pad keyC(2).
The display will indicate that configuration programming mode has been entered.
Toexitconfiguration programming mode and store all programming:

Press RELEASE.
or
The mode will be exited automatically 1 minute after the last keypress.
When completed, set the Configuration Program Lock Switch inside the 30e CPU toON(locked) to prevent
inadvertent changes to the programmed settings.
Line keyson the 30e console are used to select the feature to be programmed – letters identifying the
keys are printed beneath the keys on the consoles front panel.
Default Settings
The default settings, as shipped from the factory, are listed with each feature on the following pages.
Default settings may be recalled by setting 30e CPU option switch #8 toON, then cycling the CPU power
off and on (pull out the power plug for a few seconds). Set this switch back to OFF to prevent losing
your programming during a power outage.
The switch location is shown on pages 15 and 36.
Confirmation and Error Tones
The speaker in the console signals correct or incorrect actions during programming. The consoles volume
control adjusts the level of the tones – use the VOL keys above the dial pad.
Confirmation Tone – double beep Error Tone – single beep
Help Displays
The console display shows current settings during programming, and displays help information. Displays
longer than 20 characters will automatically scroll to the left after a brief pause.
Help with selecting a feature to be programmed is available by pressing TRANSFER. Help will be displayed
continuously until either a feature is selected, configuration programming mode is exited by pressing
RELEASE, or the help display is restarted by pressing TRANSFER again.
After selecting a feature with a line key, help with programming that feature can be displayed by pressing
the line key again. The console will return to programming value selection following the help display.
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Tone Commander 30e120 Installation Instructions
Figure 17– 30e Console Keys 
						

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Tone Commander 30e120 Installation Instructions
Figure 18– 120 Console (#1) Keys 
						

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Tone Commander 30e120 Installation Instructions
Figure 19– 120 Console (#2) Keys 
						

							Programming System-Wide Features
Timing Parameters and Night Service Mode

Press HOLD, then TRANSFER, then RELEASE, thenC(2) on the dial pad to enter configuration
programming mode.
CONFIGURE PROG will be displayed.

Press a line key to select the feature to be programmed.
The display will show the item name and the current value.
The station status lamp will light steadily.

Press a key on the dial pad if you want to change the value.
The new value will be shown in the display. Changes are stored immediately.

Press a DSS key to select another feature.
or
Press RELEASE to exit configuration programming mode (the mode will be exited automatically 1 minute
after the last keypress).
NOTE– Systems with two or more attendant console positions have separate Queue Priority, Ringing
Type, and Camp-On settings for each console. They must be programmed individually at each
console position.
For example, to set Hold Recall Time to 50 seconds:
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Tone Commander 30e120 Installation Instructions
Figure 20 
						

							Timing values listed in the following tables are nominal, and may differ slightly from the actual values.
Shaded values are factory defaults.
Abandoned Ring Time
Dial Pad Key Available Values
2 2 sec
3 3 sec
4 4 sec
5 5 sec
6 6 sec
7 7 sec
8 8 sec
9 9 sec
0 10 sec
Table 15
Recall Rings
(with 120 console only)
Dial Pad Key Available Values
1 1 ring
2 2 rings
3 3 rings
4 4 rings
5 5 rings
6 6 rings
7 7 rings
8 8 rings
9 9 rings
0 no recall
Table 16
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Tone Commander 30e120 Installation Instructions
Line key to select feature:A
Default value:5 sec
This parameter determines the timing for discontinuing ringing
of unanswered incoming calls that were abandoned by the
caller. It should be set to the next time value longer than the
silent interval between ringing bursts.
if too short– each ring burst may be seen as a new call. This
can cause erratic line lamp rates and loss of ringing delays.
if too long– abandoned calls will continue to ring for the
duration of this timing value.
Line key to select feature:B
Default value:3 rings
This sets the number of rings before a call transferred to an idle
station recalls the console.
Set this parameter according to customer preference. 
						

							Pickup Code Sequence
(with 120 console only)
Dial Pad Key Available Values
0first
(before station #)
1last
(after station #)
Table 17
Dialing Speed
Dial Pad Key Available Values
6slow
(6 digits/sec)
0fast
(10 digits/sec)
Table 18
Pause Time
(with 120 console only)
Dial Pad Key Available Values
2 200 ms
3 300 ms
4 400 ms
5 500 ms
6 600 ms
7 700 ms
8 800 ms
9 900 ms
Table 19
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Tone Commander 30e120 Installation Instructions
Line key to select feature:C
Default value:first
This parameter determines when the console inserts the
Directed Call Pickup code during a station call pickup dialing
sequence, as required by the telephone system.
Almost all installations require the pickup code to befirst.
Line key to select feature:D
Default value:fast
The tone autodialing speed (via DSS key) is set with this
parameter.
Use the dialing speed compatible with the central office or
PABX. If misdialing occurs with the fast speed, switch to slow
speed.
Manual dialing speed is also affected. Whenfastspeed is
selected, manually dialed digits follow dial pad keystrokes. With
slowspeed selected, digits are buffered and sent with a tone on
period of 80 ms, and 80 ms between digits. This guarantees
minimum tone periods for slow central offices.
Line key to select feature:E
Default value:700 ms
This sets the length of a pause in an autodial sequence.
Pauses are typically used to insert a delay in a dialing string
when calling voice mail or similar equipment. Change this
parameter if a delay other than a multiple of 700 ms is required.
For example, for a dialing delay of 2 seconds, set the pause
time to 500 ms and insert 4 pauses in the autodial sequence. 
						

							Hookflash Time
Dial Pad Key Available Values
5 500 ms
6 600 ms
7 700 ms
8 800 ms
9 900 ms
0 1 sec
Table 20
Dial Tone Detect Time
(with 120 console only)
Dial Pad Key Available Values
1 500 ms
2 600 ms
3 700 ms
4 1 sec
5 1.2 sec
6 1.5 sec
7 1.8 sec
8 2 sec
Table 21
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Tone Commander 30e120 Installation Instructions
Line key to select feature:F
Default value:600 ms
This parameter sets the length of a timed hookflash generated
during call transfer and autodial operations. The default value is
adequate for most systems.
if too short– receipt of second dial tone may be intermittent
during call transfer operations.
if too long– the calling party may be disconnected during call
transfer operations.
Line key to select feature:G
Default value:700 ms
This sets the time steady dial tone must be present before
station digits are autodialed.
Set this parameter to the lowest value that gives reliable dial
tone detection. 
						

							Hold Recall Time
Dial Pad Key Available Values
3 30 sec
4 40 sec
5 50 sec
6 60 sec
9 90 sec
1 2 min
2 3 min
0 no recall
Table 22
Hold Release Time
Dial Pad Key Available Values
140ms
280ms
3 200 ms
4 400 ms
5 600 ms
6 800 ms
7 1 sec
8 2 sec
Table 23
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Tone Commander 30e120 Installation Instructions
Line key to select feature:H
Default value:90 sec
Calls on console hold or camp-on longer than the Hold Recall
Time will recall the console.
Set this parameter according to customer preference.
NOTE– Calls on hold at the telephone system (initiated by a
hookflash) will not recall the console.
Line key to select feature:I
Default value:600 ms
A central office disconnect supervision signal (i.e., brief battery
removal) on any line must exceed this value. When such a
signal from a line on hold is detected, the line will be
automatically released.
Set this parameter to a value slightly less than the length of a
disconnect signal from the central office.
if too short– may cause calls on hold to be inadvertently
disconnected.
if too long– may cause abandoned calls and retrieved parked
calls to remain connected to the console. 
						

							Park Recall Time
(with 120 console only)
Dial Pad Key Available Values
3 30 sec
4 40 sec
5 50 sec
6 60 sec
9 90 sec
1 2 min
2 3 min
Table 24
Night Bell Mode
Dial Pad Key Available Values
1 lines only
2 lines + stations
Table 25
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Tone Commander 30e120 Installation Instructions
Line key to select feature:J
Default value:90 sec
Parked calls that are not retrieved before the time specified in
this parameter will recall the console.
Set this parameter according to customer preference.
Line key to select feature:K
Default value:lines only
The optional night bell can be set to ring only when an incoming
line rings (option 1), or when either an incoming line or station
rings (option 2). Night ringing must be selected with CPU option
switch #4 – see the Optional Equipment Installation
section.
This option does not affect the operation of night transfer.
Set this parameter according to customer preference.