Tone Commander 6210, 6220 User Manual

							8Tone Commander 6210/6220 User Manual
Bridging a Shared Call Appearance   ________
You can bridge (connect to) an active call on a call appearance that is
shared with other terminals, unless call privacy is enabled at the
network.
Press the busy Call Appearance key for the call you want to
bridge.
Lift the handset or press the Spkr key.
The call duration timer begins when you are connected to the
call.
To disconnect from the call, replace the handset or press the
Spkr key. The other parties will remain connected.
Displaying Call Appearance Information   ____
Press the Call key.
Select ID  (Shortcut – you can skip this step and immediately 
press Call Appearance keys).
Press Call Appearance keys.
Network call information will be displayed for currently active
keys.
NO CALL INFORMATION and the assigned directory
number, if available, will be displayed for idle keys.
Press the Call or Done key when finished.
Holding Calls   ___________________________
Press the Hold key or another Call Appearance key to place
the currently connected call on hold.
The held call appearance indicator will wink with a green light.
Press the held Call Appearance key to return to the call.
Call
Done 
						

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Transferring Calls   _______________________
Use this feature to transfer an active call to another party.
Press the Tran key while in an active call.
The current call is placed on hold, and an idle call appearance
is automatically selected. The Tran indicator flashes (on some
network switch types, the Conf indicator may light instead of
the Tran indicator).
Dial the party you want to transfer the call to with the dial pad
or a Speed Dial key.
Wait until the called party answers to announce the call, or
transfer it immediately before the called party answers.
Press the Tran key again to transfer the call.
DSS Transfer
While on an active call, press the Tran key.
Press the DSS key for the destination party.
Press the Tran key to transfer the call.
Conferencing Calls   ______________________
You can initiate multi-party conference calls. Conferences are limited to
3 or 6 parties, depending on your network configuration.
Conferencing a New Call
Press the Conf key while on an active call.
The current call is placed on hold and an idle call appearance
is automatically selected. The Conf indicator lights.
Dial the party you wish to add to the conference.
After the added party answers, press the Conf key to
conference all parties together.
Repeat the above steps to add another party. 
						

							10Tone Commander 6210/6220 User Manual
Conferencing a Held Call
Press the Conf key while you are on an active call with
another call on hold.
The current call is placed on hold and an idle call appearance
is automatically selected. The Conf indicator lights.
Press the Call Appearance key for the held call you wish to
add to the conference.
Press the Conf key to conference all parties together.
Repeat the above steps to add another party.
Dropping the Last Party
Press the Drop key to remove the last party added to a
conference.
Terminating a Conference
Replace the handset or press the Spkr key to terminate a
conference, removing yourself and all other parties.
Depending on your network configuration, other parties in the
conference may remain connected or be disconnected.
Using Network Features   __________________
Feature Activator keys access features provided by the telephone
network. A feature is active when the key’s red indicator is on.
Some commonly available features are listed below. Consult your
service provider for more information.
Call Forwarding
Forwards ringing calls to another number. When the Call Forward key
indicator is lit, incoming calls will be forwarded. 
						

							Tone Commander 6210/6220 User Manual11
Privacy
Prevents other users from bridging on your active call.
Group Call Pickup
Answers a call ringing at another telephone in your workgroup.
Directed Call Pickup
Answers a call ringing at a specified telephone.
Automatic Callback (Recall)
Calls you when a dialed busy station becomes idle, then redials the
station when you answer.
Message Waiting
Lights the Message Indicator on your telephone when you have a voice
mail message.
Using the Call Log   _______________________
What does the Call Log Do?
The call log maintains a running list of the last 100 incoming or
outgoing calls from your telephone. You can view the caller ID number
(if available), the date and time of the call, and elapsed time for
connected calls.
Types of Calls in the Call Log
Unanswered Incoming Calls – calls that rang at your telephone, and
were not answered. Forwarded calls are not logged.
Answered Incoming Calls – calls that were answered at your
telephone.
Outgoing Calls – calls originating from your telephone. 
						

							12Tone Commander 6210/6220 User Manual
Viewing the Call Log
Press the Call key.
Select LOG.
A password may be set to prevent unauthorized entry
into your call log. When prompted for a password,
enter your 4-digit password with the dial pad. Press
the Done key after entering the password.
To change or remove the password, please refer to
page 64.
Select the type of call you want to view – UNANS
(unanswered), ANSWD (answered), or OUT (outgoing).
A key indicator will alternately flash red and green to identify
the call appearance that was used for the logged call.
To view a previous (older) call in the log, select 
ÅBACK.
To return to the last displayed (newer) call in the log, press the
More
4 key.
To delete a call from the log, select DELETE.
To view the elapsed call time for answered calls, select TIME.
To return to the time and date display, select DATE.
Call
 9:42a 4/15 425-349-1234
DELETE DIAL  TIME  |BACK
00:25:12    425-349-1234
DELETE DIAL  DATE  |BACK
      CALL MENU
DIR   LOG    ID
  SELECT CALL LOG TYPE
UNANS  ANSWD  OUT 
						

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Shortcut to the Unanswered Call Log
If any calls ringing at your telephone were unanswered,
UNANS will appear in the display. You can select UNANS to
enter directly into the Unanswered call log. After you have
viewed the unanswered call log, the UNANS display indication
will clear until new calls are received.
Dialing a Call Log Entry
With the call you want to dial showing in the call log display,
select DIAL.
An idle call appearance will be automatically selected. The
directory number from the log will be shown in the second line
of the display. For outgoing calls, all digits that were dialed to
complete the original call are shown.
Add any required prefixes, then press the softkey under the
directory number to dial the digits displayed.
 3=Dial:
              4253491234
 3=91
              4253491234 
						

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Using the Call Directory   __________________
What is the Call Directory?
The Call Directory is a softkey-based speed dialing system that can
store up to 36 entries. A name display identifies each entry. Use the
directory to store frequently-dialed numbers when additional Speed
Dial keys are not available.
Directory entries are displayed on nine screen pages, with four entries
per page. The current directory page number (1-9) will be shown at the
upper right of the display.
Dialing from the Call Directory
Press the Call key.
Select DIR  (Shortcut – you can skip this step and press a
dial pad key to select a directory page).
To see a different directory page, select a page by pressing a
dial pad key (1-9), or press the More
4 key to cycle through
the nine pages until the desired page is displayed.
Press the softkey that is under the number you want to dial.
To exit the Call Directory, press the Call key again.
To add or change directory entries, see page 57.
      CALL MENU
DIR   LOG    ID
DIRECTORY         PAGE1\
Jim G  Home
Call
More
Call 
						

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Using the Speakerphone   _________________
The speakerphone feature allows two-way hands-free conversation
and on-hook dialing.
Placing and Answering Calls
The Call Preference option (page 61) determines the behavior of your
telephone when the Spkr key is pressed. If this option is set to Idle or
Ringing, your telephone will automatically select an idle call
appearance when you press the Spkr key, or activate the
speakerphone when you press a Speed Dial or DSS key while on-
hook.
With the Ringing option selected, you can answer a ringing call
appearance by pressing the Spkr key.
Muting the Microphone
You can mute the microphone for privacy. The other party will not be
able to hear you, but you can still hear the other party.
Press the Mute key to disable or enable the microphone.
The indicator light on the Mute key will be on when the
microphone is muted.
Muting is turned off when you change from speakerphone to
handset use.
The microphone is located in front of the rubber pad on the
bottom of the telephone, in front of the Hold key.
For proper speakerphone operation, make sure that the
telephone is placed directly on a hard surface, and the
microphone is unobstructed. 
						

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Using Voice Announce   ___________________
The Voice Announce feature may be used to provide hands-free call
announcing of screened calls or station-level paging when your phone
is on-hook. Incoming calls that meet specific predefined criteria (see
page 40) can be answered automatically by the speakerphone. The
microphone can be automatically disabled for announcing only, or
enabled to allow two-way conversations. You can enable or disable
Voice Announce at any time.
Enabling/Disabling
When the phone is idle, the display will show the current Voice
Announce state.
The Voice Announce state is shown only if Voice Announce
keys have been set up as explained on page 40.
Press the softkey beneath the VA display to enable or disable
Voice Announce.
Receiving Voice Announce Calls
Calls selected for voice announcing will be answered automatically.
You and the caller will hear a double beep if your microphone is muted,
or a single beep if your microphone is enabled. The call will disconnect
when the caller hangs up. After the call has been answered, you can
pick up the handset for a private conversation, turn muting on or off,
press the Spkr key to disconnect, and perform other normal call
operations. Voice Announce is disabled when you are on an active
call with the handset, headset, or speakerphone.
CAUTION – If Call Announce is enabled for a calling directory number,
the caller should not transfer calls unscreened (blind) to your
telephone, otherwise the transferred call will be answered using Voice
Announce.
UNANS VA ON 
						

							Tone Commander 6210/6220 User Manual17
Using a Headset   ________________________
Headset Mode Operation
Your telephone can be set for handset or headset use (see page 62).
With a headset, the Spkr key is used as the hookswitch, and the
speakerphone feature is disabled.
Optimizing the Phone to Match Your Headset
Headset models may vary in their microphone sensitivities and receive
levels. Your telephone provides adjustments for transmit and receive
levels to accommodate most headsets – see page 62.
Adjusting the Receive Volume   _____________
The Vol
5 and Vol
6 keys adjust the receive volume level for the
handset, headset, and speakerphone while you are on a call.
The telephone stores individual preset volume settings for the handset
and headset. Volume settings return to the programmed preset levels
after a call is completed. See page 62 to change the preset values.
Changes to speakerphone volume levels are retained after a call is
completed.
Adjusting the Ringer Volume   ______________
The Vol
5 and Vol
6 keys adjust the ringer volume while you are not
on a call.
The telephone will ring once with the new ringer volume setting, and
the new setting will be shown briefly in the display.
When the volume is at the lowest setting, the phone will display
RINGER OFF instead of the date and time when idle. Press the Vol
5
key while you are not on a call to enable the ringer.
       RINGER OFF
                  REDIAL