Toshiba B Ex4 User Guide

							
 
 
 
 
TOSHIBA Barcode Printer 
B-EX4T1 SERIES 
 
 
 
Owner’s Manual 
Mode d’emploi 
Bedienungsanleitung 
Manual de instrucciones 
Gebruikershandleiding 
Manuale Utente 
Manual do Utilizador 
 
 
 
 
 
 
 
 
  
						

							 
 
 
Copyright © 2011 
by TOSHIBA TEC CORPORATION 
All Rights Reserved 
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN< For EU Only > 
TOSHIBA TEC Europe Retail Information Systems S.A. 
Rue de la Célidée 33 BE-1080 Brussels 
CE Compliance (for EU only) 
This product complies with the requirements of EMC and Low Voltage Directives including their 
amendments.  
VORSICHT: 
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) 
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp. 
Microsoft is a registered trademark of Microsoft Corporation.  
Windows is a trademark of Microsoft Corporation.
   
This equipment has been tested and found to comply with the limits for a Class A digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection 
against harmful interference when the equipment is operated in a commercial environment. This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed and  sed in 
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operations of this equipment in a residential area is likely to cause harmful interference in which case 
the user will be required to correct the interference at his own expense. 
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the 
user’s authority to operate the equipment. 
N258
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing 
Equipment Regulations.” 
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel 
brouilleur du Canada.” 
(for CANADA only)
IP20 
						

							 
 
 
 
TOSHIBA Barcode Printer 
B-EX4T1 SERIES 
 
Owners Manual 
						

							 
 
Waste Recycling information for users: 
 
Following information is only for EU-member states: 
The use of the crossed-out wheeled bin symbol indicates that this product  
may not be treated as general household waste.  
By ensuring this product is disposed of correctly you will help prevent  
potential negative consequences for the environment and human health, which could 
otherwise be caused by inappropriate waste handling of this product. For more detailed 
information about the take-back and recycling of this product, please contact your supplier 
where you purchased the product. 
  
						

							
Precautions for Handling of Wireless Communication Devices 
Wireless LAN Module:  SD-Link 11g   
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R), TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R) 
 
 
For Europe 
This device was tested and certified by Notified Body. 
Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and 
other relevant provisions of Directive 1999/5/EC. 
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA 
countries, and can be used in the following countries. 
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, 
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg,  Malta, Netherlands, Poland, Portugal, Romania, Slovakia, 
Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland 
 
For USA 
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:   
(1) this device may not cause harmful interference, and   
(2) this device must accept any interference received , including interference that may cause undesired 
operation. 
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority 
to operate the equipment. 
 
For Canada 
Operation is subject to the following two conditions:   
(1) this device may not cause interference, and   
(2) this device must accept any interference , including interference that may cause undesired operation of the 
device.   
For Taiwan 
Caution 
根據低功率電波輻射性電機管理辦法  
 
For safety   
Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If 
you do not know the forbidden areas, please refer to and follow the airline company or medical institution 
guidelines. 
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident. 
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted 
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might 
cause the device to malfunction. 
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact 
your TOSHIBA TEC sales agent.   
Do not disassemble, modify, or repair the product. 
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please 
ask your TOSHIBA TEC sales agent for repair. 
 
  
						

							Safety Summary ENGLISH VERSION 
 
(   ) 
i
Safety Summary 
 
Personal safety in handling or maintaining the equipment is extremely important.  Warnings and Cautions 
necessary for safe handling are included in this manual.  All warnings and cautions contained in this manual 
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment.  If a fault occurs that cannot be rectified 
using the procedures described in this manual, turn off the power, unplug the machine, then contact your 
authorised TOSHIBA TEC representative for assistance. 
 
Meanings of Each Symbol 
 
This symbol indicates warning items (including cautions). 
Specific warning contents are drawn inside the 
 symbol. 
(The symbol on the left indicates a general caution.) 
 
This symbol indicates prohibited actions (prohibited items). 
Specific prohibited contents are drawn inside or near the 
 symbol. 
(The symbol on the left indicates “no disassembling”.) 
 
This symbol indicates actions which must be performed. 
Specific instructions are drawn inside or near the z symbol. 
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
 
This indicates that there is the risk of death or serious injury if the 
machines are improperly handled contrary to this indication. 
Do not use voltages other than 
the voltage (AC) specified on the 
rating plate, as this may cause 
fire or electric shock. 
 
Do not plug in or unplug the power 
cord plug with wet hands as this 
may cause electric shock. 
 
If the machines share the same 
outlet with any other electrical 
appliances that consume large 
amounts of power, the voltage 
will fluctuate widely each time 
these appliances operate.  Be sure 
to provide an exclusive outlet for 
the machine as this may cause 
fire or electric shock. Do not place metal objects or 
water-filled containers such as 
flower vases, flower pots or mugs, 
etc. on top of the machines.  If 
metal objects or spilled liquid enter 
the machines, this may cause fire 
or electric shock. 
 
Do not insert or drop metal, 
flammable or other foreign 
objects into the machines through 
the ventilation slits, as this may 
cause fire or electric shock. 
 
Do not scratch, damage or modify 
the power cords.  Also, do not 
place heavy objects on, pull on, or 
excessively bend the cords, as this 
may cause fire or electrical shock.
 
If the machines are dropped or 
their cabinets damaged, first turn 
off the power switches and 
disconnect the power cord plugs 
from the outlet, and then contact 
your authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire or 
electric shock. 
 
Continued use of the machines in 
an abnormal condition such as 
when the machines are producing 
smoke or strange smells may cause 
fire or electric shock.  In these 
cases, immediately turn off the 
power switches and disconnect the 
power cord plugs from the outlet.  
Then, contact your authorised 
TOSHIBA TEC representative for 
assistance. 
 
WARNING 
 
 
Any other than the 
specified AC voltage is prohibited. 
 
Prohibited 
 
Prohibited 
 
Prohibited 
Prohibited 
Prohibited 
Disconnect 
the plug. Disconnect 
the plug.  
						

							Safety Summary ENGLISH VERSION 
 
(   ) 
ii
If foreign objects (metal 
fragments, water, liquids) enter 
the machines, first turn off the 
power switches and disconnect 
the power cord plugs from the 
outlet, and then contact your 
authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire or 
electric shock. When unplugging the power cords, 
be sure to hold and pull on the plug 
portion.  Pulling on the cord portion 
may cut or expose the internal wires 
and cause fire or electric shock. 
Ensure that the equipment is 
properly grounded.  Extension 
cables should also be grounded.  
Fire or electric shock could 
occur on improperly grounded 
equipment. 
 
Do not remove covers, repair or 
modify the machine by yourself.  
You may be injured by high 
voltage, very hot parts or sharp 
edges inside the machine. 
Do not use a spray cleaner 
containing flammable gas for 
cleaning this product, as this may 
cause a fire. 
 
Care must be taken not to injure 
yourself with the printer paper 
cutter. 
This indicates that there is the risk of personal Injury or damage to 
objects if the machines are improperly handled contrary to this indication. 
Precautions 
The following precautions will help to ensure that this machine will continue to function correctly. 
• Try to avoid locations that have the following adverse conditions: 
  *  Temperatures out of the specification  *  Direct sunlight  *  High humidity 
  *  Shared power source  *  Excessive vibration  *  Dust/Gas 
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution.  NEVER 
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers. 
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, 
or gas. 
• Ensure the printer is operated on a level surface. 
• Any data stored in the memory of the printer could be lost during a printer fault. 
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains 
interference. 
• Unplug the machine whenever you are working inside it or cleaning it. 
• Keep your work environment static free. 
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury. 
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire. 
• Do not lean against the machine.  It may fall on you and could cause injury. 
• Unplug the machine when it is not used for a long period of time. 
• Place the machine on a stable and level surface.
 
Request Regarding Maintenance 
• Utilize our maintenance services. 
  After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the 
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. 
Cleaning is particularly effective before humid rainy seasons. 
• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and 
performance of the machines, preventing accidents beforehand. 
  For details, please consult your authorised TOSHIBA TEC representative for assistance. 
• Using insecticides and other chemicals 
Do not expose the machines to insecticides or other volatile solvents.  This will cause the cabinet or other parts to deteriorate or 
cause the paint to peel.
 
 
CAUTION 
 
Disconnect 
the plug. Disconnect 
the plug. 
 
 
Connect a 
grounding wire. No 
disassembling. 
 
Prohibited 
 
Prohibited  
						

							
ENGLISH VERSION EO1-33089 
TABLE OF CONTENTS 
 Page 
1. PRODUCT OVERVIEW ........................................................................\
................................. E1-  1 
 1.1 Introduction ........................................................................\
...................................... ..... E1- 1 
 1.2 Features ........................................................................\
.......................................... ..... E1- 1 
 1.3 Unpacking........................................................................\
......................................... .... E1- 1 
 1.4 Accessories ........................................................................\
...................................... ... E1- 2 
 1.5 Appearance ........................................................................\
........................................ .. E1- 3 
   1.5.1 Dimensions........................................................................\
..................................... .E1- 3 
   1.5.2 Fr ont View ........................................................................\
..................................... ..E1- 3 
   1.5.3 R ear View ........................................................................\
...................................... ..E1- 3 
   1.5.4 Oper ation Panel........................................................................\
..............................E1 - 4 
   1.5.5  Interior ........................................................................\
....................................... ......E1- 4 
 1.6 Options ........................................................................\
........................................... ...... E1- 5 
2. PRINTER SETUP ........................................................................\
....................................... ... E2- 1 
 2.1 Installation ........................................................................\
...................................... ...... E2- 2 
  2.2  Connecting the Power Cord ........................................................................\
................. E2- 3 
 2.3 Loading Supplies ........................................................................\
.................................. E2- 4 
   2.3.1 Loading the Media ........................................................................\
...........................E2-  5 
   2.3.2 Loading  the Ribbon........................................................................\
........................ E2-10  
  2.4  Connecting the Cables to Your Printer ........................................................................\
 E2-12 
  2.5  Turning the Printer ON/OFF ........................................................................\
................ E2-13 
    2.5.1   Turning ON the Printer ........................................................................\
................... E2-13  
   2.5.2 Turning OFF  the Printer.......................................................................\
................... E2 -13 
 2.6 Printer Setting ........................................................................\
...................................................E2-14 
   2.6.1 User Sy stem Mode........................................................................\
......................... E2-15 
   2.6.2 Parame ter Setting ........................................................................\
.......................... E2-1 6 
   2.6.3 Enabling  LAN/WLAN........................................................................\
...................... E2-24 
   2.6.4 Basic Progr am Setting........................................................................\
.................... E2-24 
   2.6.5 Enabli ng Z-Mode........................................................................\
............................ E2-2 5 
   2.6.6 Automatic  Calibration........................................................................\
..................... E2-26  
   2.6.7 Dump M ode Setting........................................................................\
........................ E2-27 
   2.6. 8 Logging......................................................................\
.......................................... ... E2-29 
   2.6.9 Syst em Mode ........................................................................\
................................. E2- 30 
   2.6.10 Interf ace Setting ........................................................................\
............................. E2-31 
   2.6.11 Real Time  Clock (RTC) ........................................................................\
.................. E2-38 
    2.6.12  Copying Data to /from USB Memory ....................................................................... E2-39 
  2.7  Installing the Printer Drivers ........................................................................\
................ E2-4 0 
   2.7.1  Introduction........................................................................\
.................................. ..... E2-40 
   2.7.2 General  Description........................................................................\
........................ E2-4 0 
   2.7.3 Installing the  Printer Driver ........................................................................\
............. E2-40  
   2.7.4 Preparation fo r installation ........................................................................\
.............. E2-41  
    2.7.5  Installation under Wi ndows2000/XP/Server2003 ................................................... E2-43 
    2.7.6  Installation under WindowsV ista/Server2008/7/Server2008R2.............................. E2-48 
    2.7.7  Installation under Windows 2000 (USB with Plug & Play enabled)......................... E2-51 
    2.7.8  Installation under WindowsXP/Serv er2003 (USB with Plug & Play enabled) ......... E2-53 
  2.7.9  Installation under Windows  Vista/Server2008/7/Server2008R2  
    (USB with Plug &  Play enabled)........................................................................\
..... E2 -54 
 2.7.10 Uninstallation t he Printer Driver ........................................................................\
...... E2-55 
 2.8 Print Test ........................................................................\
........................................ ..... E2-58  
						

							
ENGLISH VERSION EO1-33089 
  2.9  Position and Print Tone Fine Adjustment  ................................................................... E2-60 
   2.9.1 Fine Ad justment........................................................................\
............................. E2- 60 
 2.10 Threshold Setting ........................................................................\
................................ E2-67 
 2.11 Sensor Setting ........................................................................\
................................... .. E2-69 
3.  ON LINE MODE........................................................................\
........................................ ..... E3- 1 
 3.1 Key Functions ........................................................................\
..................................... .. E3- 1 
 3.2 LCD ........................................................................\
............................................... ....... E3- 2 
 3.2 Operation Example ........................................................................\
............................... E3 - 3 
4. MAINTENANCE ........................................................................\
......................................... ... E4- 1 
 4.1 Cleaning ........................................................................\
.......................................... ..... E4- 1 
    4.1.1   Print Head/Platen/Sensors ........................................................................\
..............E4- 1 
   4.1.2 Covers  and Panels ........................................................................\
..........................E4-  2 
   4.1.3 Optional Cu tter Module........................................................................\
....................E4- 3  
5. TROUBLESHOOTING ........................................................................\
.................................. E5-  1 
  5.1 Error Messages ........................................................................\
.................................... E 5- 1 
 5.2 Possible Problems ........................................................................\
................................ E 5- 4 
  5.3  Removing Jammed Media ........................................................................\
.................... E5- 5 
6.  PRINTER SPECIFICATIONS ........................................................................\
........................ E6- 1 
7. SUPPLY SPECIFICATIONS ........................................................................\
......................... E7- 1 
 7.1 Media ........................................................................\
............................................. ....... E7- 1 
   7.1.1 Media Type........................................................................\
..................................... .E7- 1 
    7.1.2  Detection Area of t he Transmissive Sensor ............................................................ E7- 3 
    7.1.3  Detection Area of t he Reflective Sensor .................................................................. E7- 4 
   7.1.4 Effectiv e Print Area........................................................................\
..........................E 7- 4 
   7.1.5 RF ID Tags ........................................................................\
...................................... .E7- 5 
 7.2 Ribbon ........................................................................\
............................................ ...... E7- 7 
  7.3  Recommended Media and Ribbon Types .................................................................... E7- 7 
  7.4  Care/Handling of Media and Ribbon ........................................................................\
.... E7- 8 
APPENDIX 1  MESSAGES AND LEDS ........................................................................\
.............. EA1-1 
APPENDIX 2  INTERFACE ........................................................................\
................................. E A2-1 
APPENDIX 3  PRINT SAMPLES ........................................................................\
........................ EA3-1 
APPENDIX 4   GLOSSARIES ........................................................................\
.............................. EA4-1 
 
CAUTION! 
1.  This manual may not be copied in whole or in par t without prior written permission of TOSHIBA TEC. 
2.  The contents of this manual  may be changed without notification. 
3.  Please refer to your local Authorised Service repr esentative with regard to any queries you may have in 
this manual.   
This is a Class A product.  In a domestic environm ent this product may cause radio interference in 
which case the user ma
y be required to take adequate measures. 
WARNING!  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 
1.1 Introduction
 
E1- 1 
1. PRODUCT OVERVIEW
1.1 Introduction 
 
 
 
 
 
 
1.2 Features 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.3 Unpacking 
 
 
 
 
 
 
 
 
 
 
 
 
 Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer.  
This Owner’s Manual contains from general set-up through how to 
confirm the printer operation using a test print, and should be read 
carefully to help gain maximum performance and life from your printer.  
For most queries please refer to this manual and keep it safe for future 
reference.  Please contact your TOSHIBA TEC representative for further 
information concerning this manual. 
 
 
This printer has the following features: 
• The print head block can be opened providing smooth loading of 
media and ribbon.   
• Various kinds of media can be used as the media sensors can be 
moved from the centre to the left edge of the media.   
• When the optional interface board is installed, Web functions such as 
remote maintenance and other advanced network features are 
available.   
• Superior hardware, including the specially developed 8 dots/mm (203 
dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which 
will allow very clear print at a printing speed of 3 inches/sec., 6 
inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8 
dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10 
inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal 
head. 
• Besides the optional Cutter Module, there is also an optional Peel off 
Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F 
card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host 
I/F card, RFID module, and Narrow width platen kit. 
 
 
Unpack the printer as per the Unpacking Instructions supplied with the 
printer. 
 
 
 
 
 
 
 
 
 NOTES: 
1.  Check for damage or 
scratches on the printer.  
However, please note that 
TOSHIBA TEC shall have no 
liability for any damage of 
any kind sustained during 
transportation of the product.  
2.  Keep the cartons and pads 
for future transportation of 
the printer.