Toshiba B Ex4 User Guide

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 1.4 Accessories
 
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1.4 Accessories 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
When unpacking the printer, please make sure all the following 
accessories are supplied with the printer.  
 
…  CD-ROM (1 pc.)  
  
 
 
 
 
 
 
 
 
…  Power cord
  
 
 
 
 
…  
Safety precautions  … Quick installation manual  
 
 
 
 
 
 
 
 
 
 
 
 
• Bar code printer application (BarTender Ultra Lite) 
•  Windows Driver 
•  Owners Manual  
•  Specifications (Programmi ng, Key operation, etc.) 
•  Product information (Catalogue)  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 
1.5 Appearance
 
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1.5 Appearance 
 
1.5.1 Dimensions 
 
 
 
 
 
 
 
 
1.5.2 Front View 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.5.3 Rear View
 
 
 
 
The names of the parts or units introduced in this section are used in the 
following chapters. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
278 (10.9)460 (18.1) 
Dimensions in mm (inches) 
310 
(12.2)
Top Cover 
Media OutletSupply Window 
LCD Message Display
Operation Panel
Reserved for Serial or 
WLAN Interface 
LAN Interface 
AC Power Inlet  Reserved for Expansion I/O 
interface 
Reserved for Parallel Interface 
Power Switch 
USB Interface 
Reserved for USB Host 
Interface  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 
1.5 Appearance
 
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1.5.4 Operation Panel 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.5.5 Interior 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Please see Section 3 for further information about the Operation Panel.  
 
 
 
 
LCD 
ERROR LED
PAUSE
RESTART
UP 
RIGHT
ENTER
DOWN
CANCEL
MODE
LEFT
FEED
ONLINE LED
Print Head
Platen
Head LeverRibbon Shaft 
Supply Shaft 
Supply Holder 
Locking Ring
Ribbon Stopper
Print Head Block 
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089 
1.6 Options
 
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1.6 Options 
 
  
 
 
 
 
 
 
 
 
Option Name  Type  Description 
Disc cutter module  B-EX204-QM-R  Disc cutter 
Each time media is cut, the media feed is stopped.  
Rotary cutter module  B-EX204-R-QM-R  Rotary cutter 
On-the-fly (non-stop) cut operation is enabled. 
Strip module  B-EX904-H-QM-R  This allows use of on-demand (peel-off) operation or 
to take-up labels and backing paper together when 
using the rewind guide plate. To purchase the strip 
module, please inquire at your local distributor. 
Ribbon saving module  B-EX904-R-QM-R  This module moves the print head up and down by 
using a solenoid to minimize ribbon usage as far as 
possible. 
Narrow width platen  B-EX904-PK-QM-R  This platen kit is for using narrow and thin paper. 
RFID module mount 
kit B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF RFID module and 
antenna. 
RFID module  B-EX700-RFID-U2-EU-R 
B-EX700-RFID-U2-US-R 
B-EX700-RFID-U2-CN-R Installing this module enables read and write of 
UHF RFID tags. 
EU for Europe 
US for USA/Canada 
CN for China 
203-dpi print head  B-EX704-TPHE2-QM-R  This print head enables a conversion of a 305dpi 
print head of the B-EX4T1-TS12 model into 203dpi 
print head.   
305-dpi print head  B-EX704-TPHE3-QM-R  This print head enables a conversion of a 203dpi 
print head of the B-EX4T1-GS12 model into 305dpi 
print head. 
RTC & USB host 
interface card B-EX700-RTC-QM-R  This card holds the current time: year, month, day, 
hour, minute, second and provides a USB host 
interface. 
Expansion I/O interface 
card B-EX700-IO-QM-R  Installing this card in the printer allows connection 
to an external device with the exclusive interface. 
Parallel interface card  B-EX700-CEN-QM-R  Installing this card provides a Centronics interface 
port. 
Serial interface card  B-EX700-RS-QM-R  Installing this card provides an RS-232C interface 
port. 
Wireless LAN interface 
card B-EX700-WLAN-QM-R Installing this card allows a communication by 
wireless LAN. 
NOTE:  
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or 
TOSHIBA TEC Head Quarters.  
						

							
2. PRINTER SETUP ENGLISH VERSION EO1-33089 2. PRINTER SETUP 
 
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2. PRINTER SETUP 
This section outlines the procedures to setup your printer  prior to its operation.  The section includes precautions, 
loading media and ribbon, connecting cables, setting the ope rating environment of the printer, and performing an 
online print test. 
 
 
 
Reference Procedure Setup Flow 
After referring to the Safety Precautions in this 
manual, install the printer on a safe and stable 
location. 
Connect a power cord to the power inlet of the 
printer, then, to an AC outlet. 
Load a label stock or tag stock. 
Adjust the position of feed gap sensor or black 
mark sensor according to the media to be used. 
In case of thermal transf er printing, load the 
ribbon. 
Connect the printer to a host computer or a 
network. 
Set the printer parameters in the system mode.
Installation 
Connecting the power cord
Loading the media 
Printer setting  
Media sensor position  ali
gnment 
Loading the ribbon 
Connecting to a host computer 
Make a print test in your operating 
environment and check the print result.   Print test 
2.1 Installation 
2.2  Connecting the Power 
Cord 
2.3  Loading the Media 
2.3.1  Loading the Media 
2.3.2  Loading the Ribbon 
2.4  Connecting the Cables to Your Printer 
2.6 Printer Setting 
2.8 Print Test 
Automatic threshold setting 
Manual threshold setting 
If necessary, install the printer driver in your 
host computer.  2.7  Installing the Printer 
Drivers 
If the print start position cannot be detected 
properly when pre-printed label is used, set the 
threshold automatically.  
If the print start position cannot be detected 
properly even an automatic threshold setting is 
performed, manually set the threshold.  
2.10 Threshold Setting 
2.10 Threshold Setting 
Turn on the printer power. Turning the power ON 2.5  Turning the Printer ON/OFF 
Position and Print Tone Fine  ad
justment 
If necessary, fine adjust the print start position, 
cut/strip position, print tone, etc.  2.9  Position and Print Tone 
Fine Adjustment 
Installing the printer driver  
						

							
2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.1 Installation 
 
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2.1 Installation 
 
  To insure the best operating environment, and to assure the safety of the 
operator and the equipment, please observe the following precautions. 
• 
Operate the printer on a stable, level, operating surface in a location \
free from excessive humidity, high temperature, dust, vibration or 
direct sunlight. 
•  Keep your work environment static free.  Static discharge can cause 
damage to delicate internal components. 
•  Make sure that the printer is connected to a clean source of AC 
Power and that no other high voltage devices that may cause line 
noise interference are connected to the same mains. 
•  Assure that the printer is connect ed to the AC mains with a three-
prong power cable that has the proper ground (earth) connection. 
•  Do not operate the printer with th e cover open.  Be careful not to 
allow fingers or articles of clothing to get caught into any of the 
moving parts of the printer especially the optional cutter mechanism. 
•  Make sure to turn off the printer  power and to remove the power cord 
from the printer whenever working on  the inside of the printer such 
as changing the ribbon or loading the media, or when cleaning the 
printer. 
•  For best results, and longer printer life, use only TOSHIBA TEC 
recommended media and ribbons. 
•  Store the media and ribbons in accordance with their specifications. 
•  This printer mechanism contains high voltage components; therefore 
you should never remove any of the covers of the machine as you 
may receive an electrical shock.  Additionally, the printer contains 
many delicate components that may be damaged if accessed by 
unauthorised personnel. 
•  Clean the outside of the printer with a clean dry cloth or a clean cloth 
slightly dampened with a mild detergent solution. 
•  Use caution when cleaning the ther mal print head as it may become 
very hot while printing.  Wait until it has had time to cool before 
cleaning.  Use only the TOSHIBA TEC recommended print head 
cleaner to clean the print head. 
•  Do not turn off the printer power or remove the power plug while the 
printer is printing or while the ON LINE lamp is blinking. 
  
						

							
2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.2 Connecting the Power Cord
 
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2.2 Connecting the  Power Cord 
 1.   Make sure that the printer Power Switch is in the OFF ( {) position. 
  Connect the Power Cord to the pr inter as shown in the figure below. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.   Plug the other end of the Power Cord into a grounded outlet as shown 
in the figure below. 
 
 
 
 
 
 
 
 
 
 
  [Example of US Type]  [Example of EU Type]
 
 
CAUTION! 
1.  Make sure that the printe
r 
Power Switch is turned to 
the OFF position ( {) 
before connecting the 
Power Cord to prevent 
possible electric shock or 
damage to the printer. 
2.  Connect the Power Cord  to a supply outlet with a 
properly grounded 
(earthed) connection. 
Power Cord
Power Switch
Power CordPower Cord  
						

							
2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies
 
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2.3 Loading Supplies 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
1.  Do not touch any moving parts .  To reduce the risk of fingers, jewellery, clothing, etc., being 
drawn into the moving parts, be sure to l oad the media once the printer has stopped moving 
completely.   
2.  The Print Head becomes hot immediately after prin ting.  Allow it to cool before loading the media.
3.  To avoid injury, be careful not to trap  your fingers while opening or closing the cover.
 
WARNING! 
CAUTION! 
1.  Be careful not to touch the Print Head Element  when raising the Print Head Block.  Failure to do 
this may cause missing dots by static elec tricity or other print quality problems. 
2.  When loading or replacing the media or a ribbon,  be careful not to damage the print head with a 
hard object like a watch or a ring.  
 
          
 
 
 
 
 
Since the print head element can  be easily damaged by shock, please  treat it carefully by not 
hitting a hard object against it.   
Care must be taken not to allow 
the metal or glass part of a watch 
to touch the print head edge.  Care must be taken not to allow 
a metal object like a ring to touch
the print head edge. 
						

							
2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies
 
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2.3.1  Loading the Media 
 
 
 
 
 
 
 
 
 
 
 
  The following procedure shows the step
s to properly load the media into 
the printer so that it feeds straight and true through the printer. 
 
The printer prints both labels and tags. 
1.   Turn off the power and open the Top Cover. 
2.   Turn the Head Lever to  FREE position, then release the Ribbon Shaft 
Holder Plate.  
3.   Open the Print Head Block.  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.   Turn the Locking Ring counterclockwise and remove the Supply 
Holder from the Supply Shaft. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.  Put the media on the Supply Shaft. 
6.  Pass the media around the Guide Shaf t, then pull the media towards 
the front of the printer.  
 
  
Locking Ring
Supply Holder 
Supply Shaft 
NOTES: 
1.  When the Head Lever is  turned to 
FREE position, the 
Print Head is raised. 
2.  To enable printing the Head  Lever must be set to the 
LABEL / TAG position.  
(This ensures that the Print 
Head is closed.) 
  There are two head pressure  levels in the 
LABEL / TAG 
position. Set the Head Lever 
depending on the media type:  
 Position  LABEL: Labels 
 Position  TAG : Tags 
  However, proper position 
may differ depending on 
media.  For details, refer to 
your TOSHIBA TEC 
authorised service 
representative.  
3.  Do not turn the Locking Ring  counter-clockwise too far or i
t
may come off the Supply 
Holder.   
Top Cover  Print Head Block
Head 
Lever
Ribbon Shaft Holder Plate 
TAGLABEL
FREE 
						

							
2. PRINTER SETUP ENGLISH VERSION EO1-33089 2.3 Loading Supplies
 
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2.3.1  Loading the Media  (Cont.) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
7.
  Align the projection of the Supply Holder with the groove of the 
Supply Shaft, and push the Supply Holder against the media until the 
media is held firmly in place.  This will centre the media 
automatically. 
Then turn the Locking Ring clockw ise to secure the Supply Holder.  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8.   Place the media between the Media  Guides, adjust the Media Guides 
to the media width, and tighten the Locking Screw. 
9.   Check that the media path through the printer is straight.  The media 
should be centred under the Print Head.  
 
 
 
 
 
 
 
 
 
 
 
 
 
 NOTE: 
Do not over-tighten the Locking
Ring of the Supply Holder. 
Media Guide  Supply Holder 
Media Guide 
Print Head 
Locking Screw  Media 
Guide Shaft 
Media
In the case of a label rolled with
the print side facing inside. 
In the case of a label rolled with 
the print side facing outside. 
Projection 
Locking Ring
Supply HolderGuide Shaft 
GrooveSupply Shaft