Toshiba Strata Ctx100, Ctx670 General Description Manual

							Strata CTX General Description    06/03vii
Introduction
This General Description provides an overview of the Strata CTX100 and CTX670 digital 
business telephone systems, associated hardware and features. 
Organization
This document is divided into the following major topics:
Chapter 1 – Strata CTX100 Overview describes the system, its basic capacities and system 
expansion.
Chapter 2 – Strata CTX670 Overview describes the system, its basic capacities, system 
expansion, and remote maintenance.
Chapter 3 – Capacities includes Strata CTX100 and CTX670 capacities for stations and 
peripherals, Central Office (CO) lines, station buttons and system features.
Chapter 4 – Universal Slot PCBs provides information about Printed Circuit Boards (PCBs) 
that can be installed in the universal slots of the Strata CTX systems.
Chapter 5 – Telephones and Peripherals describes the most recent Toshiba-proprietary 
stations and peripherals, customer-supplied peripherals, as well as cabling and connectors.
Chapter 6 – Features describes the features which are available system-wide, as well as 
stations features.
Appendix – Specifications includes detailed information on environmental characteristics, 
power considerations, hardware compatibility, network requirements, and station 
specifications. 
						

							Introduction
Conventions
viiiStrata CTX General Description    06/03
Conventions
ConventionsDescription
Note
Elaborates specific items or references other information. Within 
some tables, general notes apply to the entire table and numbered 
notes apply to specific items.
Important!Calls attention to important instructions or information.
CourierShows a computer keyboard entry or screen display.
“Type”Indicates entry of a string of text.
“Press”Indicates entry of a single key. For example: Type prog then 
press Enter.
Plus (+)
Shows a multiple PC keyboard or phone button entry. Entries 
without spaces between them show a simultaneous entry. 
Example: Esc+Enter. Entries with spaces between them show a 
sequential entry. Example: 
# + 5.
Tilde (~)Means “through.” Example: 350 ~ 640 Hz frequency range.
➤Denotes the step in a one-step procedure.
➤Denotes a procedure.
Start > Settings > PrintersDenotes a progression of buttons and/or menu options on the 
screen you should select.
See Figure 10
Grey words within the printed text denote cross-references. In the 
electronic version of this document (Library CD-ROM or FYI 
Internet download), cross-references appear in blue hypertext. 
						

							Introduction
Related Documents/Media
Strata CTX General Description    06/03ix
Related Documents/Media
Installation and Programming
 Strata CTX Installation & Maintenance Manual
 Strata CTX Programming Manual
User Guides
 Strata CTX DKT/IPT Telephone
 Strata CTX DKT3001/2001 Digital Single Line Telephone
 Strata CTX Standard Telephone
 Strata CTX DKT2204-CT/DKT2304-CT Cordless Telephones
Quick Reference Guide
 Strata CTX DKT/IPT Telephone
CD-ROMs
 Strata CTX WinAdmin Application Software and CTX/DK/Partner Products Documentation 
Library
 Strata CTX Quote
 Strata CTX Call Center Solutions Application Software and CTX Documentation Library 
(includes Strata CTX ACD software and documentation, Net Server software and 
documentation, and Voice Assistant software and documentation)
 OAISYS (includes software and documentation for OAISYS Chat, Call Router, and 
Net Phone)
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CTX 
documentation and enables you to view, print and download current publications. 
						

							Introduction
Related Documents/Media
xStrata CTX General Description    06/03 
						

							Strata CTX General Description    06/031
Strata CTX100 Overview1
The Strata CTX100 is a compact system that 
provides large system features (see 
Figure 1). 
It is designed for wall mounting and 
occupies very little space.
The CTX100 basic processor can be configured 
with a one or two cabinet system. A single 
(Base) cabinet system supports a combination 
of up to 64 Central Office (CO) lines and 
stations, while a two (Base and Expansion) 
cabinet system can support up to 112 CO lines 
and stations.
System line and station capacity is expanded by 
adding CO line and station Printed Circuit 
Boards (PCBs) into its universal slot 
architecture.
The CTX100 easily connects to outside public 
and private telephone lines. All of the 
telephones (stations) tied to the system can 
have direct access to each other, as well as to 
the public and private network.
Each CTX100 system has a Base Cabinet with one optional Expansion Cabinet. All lines, stations, 
and options are tied together through the cabinets. The overall weight and dimensions of the 
CTX100 cabinets are shown in Ta b l e  1.
Table 1 CTX100 Cabinet Specifications
CabinetWeight1
1. Weight includes the processor PCB in the Base Cabinet and four universal PCBs in each cabinet.
HeightWidthDepth
Base Cabinet (CHSUB112)19.4 lbs.14.6 in.11.9 in.10.2 in.
Base + Expansion Cabinet 
(CHSUE112)34.6 lbs.14.6 in.19.9 in.10.2 in.
5976
Base Expansion
Figure 1 CTX100 Base/Expansion 
Cabinets 
						

							Strata CTX100 Overview
CTX100 Processor
2Strata CTX General Description    06/03
CTX100 Processor
The system operates with one processor circuit board (ACTU2) that installs in a dedicated slot of 
the Base Cabinet. The ACTU2 processor has built-in receivers and other interfaces than the earlier 
ACTU1 model. The ACTU2 processor incorporates the following hardware features:
CPU/Memory
The CTX100 uses a high-speed, 32-bit, RISC processor, Dynamic Random Access Memory 
(DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for 
memory back-up, and flash program memory.
Large Scale Integrated (LSI) Circuits
The processor has LSI circuits that support the following:
 The ACTU2 provides a built-in 10/100 Base-T Ethernet LAN interface. The Ethernet LAN 
Interface provides one 10baseT Ethernet circuit with an RJ45 connector for CTI Open 
Architecture applications, CTX Attendant Console, ACD Server, Toshiba Proprietary Voice 
Mail integration and system administration connection (including local and remote CTX 
WinAdmin).
 16 DTMF receiver hardware circuits are built into the ACTU2. Five or more DTMF receivers 
requires appropriate licenses. See “CTX100 License Control” on page 4.
 16 Busy Tone (BT) detector circuits for Auto Busy Redial (ABR) are built into the ACTU2.
 64 built-in conference circuits (see Table 7 on page 14 for more information).
 Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in 
eight steps to compensate for conference and/or CO line network losses.
Memory Protection Battery
If commercial AC power is lost or if a system is moved or stored without power, the processor has 
an on-board battery that protects data and the customer’s programmed configuration from memory 
loss. This information will be maintained in a powerless system for at least six years.
Relay Control Interface
An on-board terminal strip provides an interface to a normally open relay contact which can be 
programmed to control a Night Bell, door lock or to mute BGM during an external page.
External Page Interface
A 600 ohm RCA jack is built into the processor to interface with a Toshiba External Amplified 
Speaker (HESB) or a customer-supplied page amplifier and speaker(s) for external paging, night 
ring over external page, and external BGM applications.
Music-on-hold/Background Music Interface
A 600-ohm RCA jack and volume controls are built into the processor to interface with Music-on-
hold and/or Background Music (BGM) sources (one of the jacks is for future use). With the 
CTX100, you can have up to 15 MOH/BGM source interfaces by adding:
 Up to two BIOU PCBs, each provides three MOH/BGM input sources
 An RSTU PCB that provides up to eight MOH/BGM input sources 
						

							Strata CTX100 Overview
CTX100 Cabinet Slots
Strata CTX General Description    06/033
 SmartMedia Memory
The processor has an on-board SmartMediaTM memory card slot. A SmartMedia flash memory 
card can be inserted into the slot to backup and restore customer program data. It also makes it 
easy to upload operating system data for software upgrades and is used for maintenance functions 
(see “System Fault Finding and Diagnostics” on page 80 for more details).
CTX100 Processor Optional Subassemblies
Optional subassemblies can be attached to the ACTU processor to provide additional features. The 
subassemblies are:
AMDS (Modem) – Provides a 33.6Kbps/V.34 modem for point-to-point local or remote 
connection to the CTX WinAdmin administration PC.
BSIS (Serial Port Interface) – Provides up to two RS-232 interface ports for SMDR interface 
to Call Accounting devices, SMDI or Toshiba Proprietary interface to Voice Mail devices, and 
two future applications.
CTX100 Cabinet Slots
Base Cabinet
The Base Cabinet has one dedicated slot used for the system processor PCB and four universal 
slots (S101~S104), that can accommodate station, line or option PCBs. It also houses a power 
supply that is packaged with the cabinet.
Expansion Cabinets
One expansion cabinet provides four universal PCB slots (S105~S108) that can accommodate 
station, line or option PCBs. It also houses a power supply that is packaged with the cabinet.
Figure 2 Base and Expansion Cabinet Interior
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6576 
						

							Strata CTX100 Overview
CTX100 License Control
4Strata CTX General Description    06/03
CTX100 License Control
The system size and feature capability is controlled using a software License Key Code. This key 
code is obtained from Toshiba Internet FYI during the ordering process and is installed onto the 
system processor via Strata CTX WinAdmin. Processor license codes activate system hardware 
capacities in the following increments.
 The first 32 line/station ports do not require a license. Each additional set of four line/station 
ports requires one LIC100-4 PORTS license (maximum of 112 ports).
 The ACTU2 processor provides 16 DTMF built-in receiver hardware circuits and 16 ABR 
circuits. The first four DTMF circuits and all ABR circuits do not require a license. Each 
additional set of four DTMF receiver circuits requires one LIC100-4 DTMF license (maximum 
of 16 DTMF circuits).
NoteDTMF tone receiver circuits are required for standard telephones, Voice Mail DTMF 
integration, Tie, DID and DNIS line service.
 The optional RS-232 serial port interface (BSIS) provides two circuits to interface with SMDI 
or Toshiba Proprietary Voice Mail integration, Call Accounting SMDR, and two for future 
applications. The first circuit does not require a license, but circuits two through four each 
require one LIC100-SER PORT license.
Licensed Software Options
Some software options are activated with license codes. The following software options require a 
license:
 Each CTX system (node) in a Strata Net QSIG Network (ISDN or IP) requires one LIC100-
QSIG NET license. A maximum of four serial network nodes are allowed in any one serial 
chain in the network topology.
 The built-in LAN interface for all CTI Open Architecture applications. Each individual CTI 
Open Architecture application requires one LIC100-CSTA AP license (maximum nine). 
						

							Strata CTX General Description    06/035
Strata CTX670 Overview2
The Strata CTX670 system provides sophisticated 
telecommunication features in a modular system 
designed for growth. Its universal slot architecture 
enables you to select the combination of Central Office 
(CO) lines, stations, and peripheral options that best suit 
your needs.
The CTX670 basic processor can be configured for 
smaller systems as a one or two cabinet system with a 
capacity of up to 192 CO lines and stations combined. It 
can expand to support up to seven cabinets with a 
capacity of up to 672 CO lines and stations combined 
(see Figure 3).
System line and station capacity is expanded by adding 
processor expansion Printed Circuit Boards (PCBs), 
cabinets and line/station PCBs.
The CTX670 easily connects to outside public and 
private telephone lines. All of the telephones (stations) 
tied to the system can have direct access to each other as 
well as to the public and private network.
The Base Cabinet and optional Expansion Cabinets are 
the building blocks of the system. Each system has a 
Base Cabinet, and can have from one to six Expansion 
Cabinets. All lines, stations, and options are tied together 
through the cabinets.
The overall weight and dimensions of the CTX670 
cabinets are shown in Ta b l e  2.
Table 2 CTX670 Cabinet Specifications
CabinetWeightHeightWidthDepth
Base Cabinet (CHSUB672)31 lbs.11.625 in.26.5 in.10.3 in.
Expansion Cabinet (CHSUE672)29 lbs.9.75 in.26.5 in.10.3 in.
5398
Figure 3 CTX 670 Base/
Expansion Cabinets 
						

							Strata CTX670 Overview
CTX670 Processor PCBs
6Strata CTX General Description    06/03
CTX670 Processor PCBs 
The system operates with one set of processor PCBs (BECU/BBCU) that install in dedicated slots 
of the Base Cabinet. The BECU/BBCU processor incorporates the following on-board hardware 
features:
CPU/Memory
The CTX670 uses a high-speed, 32-bit, Reduced Instruction Set Computing (RISC) processor, 
Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory 
(SRAM) with lithium battery for back-up memory, and flash program memory.
Large-scale Integrated (LSI) circuits
The processor has LSI circuits that support the following:
 16 built-in DTMF receivers; 32 available using the BEXS. For five or more DTMF receivers, 
appropriate licenses are required. See “CTX670 License Control” on page 7.
 16 built-in Busy Tone (BT) detectors for Auto Busy Redial (ABR); 32 available using the 
BEXS
 64 built-in conference circuits; up to 96 conference circuits are available using the BEXS. (See 
Table 7 on page 14 for more information).
 Built-in, adjustable, digital volume PAD technology enables audio volume to be adjusted in 
eight steps to compensate for conference and/or CO line network losses. 
Memory Protection Battery
If commercial AC power is lost or if a system is moved or stored without power, the processor has 
an internal battery that protects data and the customer’s programmed configuration from memory 
loss. This information will be maintained in a powerless system for at least six years.
Music-on-hold/Background Music Interface
An RCA jack and volume control are built into the processor to interface with a Music-on-hold 
and/or Background Music source. With the CTX670, you can have up to 15 MOH/BGM sources 
by adding:
 Up to two BIOU PCBs, each provides three MOH/BGM input sources
 An RSTU PCB that provides up to eight MOH/BGM input sources
SmartMedia Memory
The processor has an on-board SmartMedia card slot. A SmartMedia flash memory card can be 
inserted to backup and restore customer program data. It also makes it easy to upload operating 
system data for software upgrades and is used for maintenance functions (see “System Fault 
Finding and Diagnostics” on page 80 for more details).