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Toshiba Stratagy Ies32, Es4, Es80, Es96, Es96r User Guide

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Page 31

Stratagy ES User Guide    01/0317
Getting Started2
This chapter instructs you on accessing and exiting your mailbox and outlines the user 
tutorial steps.
User Tutorial
When you log on to the Stratagy ES Voice Processing system for the very first time, 
you hear a tutorial that walks you through the following basic steps:
Record your name. Your name is announced whenever the directory is accessed, 
you select the system greeting, or another Stratagy ES user sends a message to you.
Record your personal...

Page 32

Getting Started
Step 1: Access Your Mailbox
18Stratagy ES User Guide    01/03
Step 1: Access Your Mailbox
The Main Menu (shown below) is your starting point for all of Stratagy ES’s 
messaging features. Pressing 
 from most menus returns you to the Main Menu.
To access your mailbox, you need to know:
The telephone number to access Stratagy ES
Your mailbox number
Your default security code
Please ask your System Administrator if you do not have this information.
Each time you access your mailbox,...

Page 33

Getting Started
Step 1: Access Your Mailbox
Stratagy ES User Guide    01/0319
If you receive new messages while you are logged on to your mailbox, Stratagy ES 
informs you that new messages have arrived every time you return to the Main Menu.
NoteIf the Stratagy ES is fully integrated with the telephone system, Stratagy ES is 
informed of your mailbox number and prompts you for your security code. 
Consult your System Administrator for information on how your system is 
integrated. 1. From an internal...

Page 34

Getting Started
Step 2: Record Your Name
20Stratagy ES User Guide    01/03
Step 2: Record Your Name
Your name is announced whenever the directory is accessed, you select the system 
greeting, or a message is sent by you to another Stratagy ES user. 
When you first enter your mailbox, the Stratagy ES tutorial prompts you to record 
your name and walks you through the entire recording sequence. You can re-record 
your name at any time (see “Record Your Name” on page 66).
1. At the tone, state your name...

Page 35

Getting Started
Step 3: Record Your Personal Greeting
Stratagy ES User Guide    01/0321
Step 3: Record Your Personal Greeting
The tutorial now prompts you to record your personal greeting. This greeting becomes 
your Personal Greeting #1. You can record up to six other greetings (see “Create or 
Record Over a Personal Greeting” on page 55 for instructions).
Personal greetings should be informative and advise callers when you will be 
available to return their calls or respond to their messages. You can...

Page 36

Getting Started
Step 4: Change Your Security Code
22Stratagy ES User Guide    01/03
Step 4: Change Your Security Code
You should change your security code on a regular basis to ensure the privacy of your 
messages and personal greetings (see “Change Security Code” on page 62).
Stratagy ES prompts you to enter your new security code and notifies you of the 
number of allowable digits. For example, Stratagy ES might prompt “the new security 
code must have at least three digits and 16 maximum digits” or...

Page 37

Stratagy ES User Guide    01/0323
Play Messages3
This chapter explains how to use the Play Messages feature. It covers:
Accessing messages
Playback controls
Playing messages
Special functions
Retrieve and listen to e-mail messages
Stratagy ES lights the message waiting light on your telephone when a voice or fax 
message has been left for you on the Stratagy ES system.
NoteYour telephone system and telephone must support a message waiting light for 
this feature to function.
If configured, Stratagy...

Page 38

Play Messages
Access Messages
24Stratagy ES User Guide    01/03
Access Messages
Once you press 
 to play your messages, the following telephone keys assist you in 
going through your messages:
 

Takes you to the next message or back to the top of the folder when you have 
reached the last message in the folder.

Replays the current message.
Takes you to the previous message or back to the last message in the folder when 
you have reached the top of the message folder.
If you receive new messages...

Page 39

Play Messages
Playback Controls
Stratagy ES User Guide    01/0325

Play Next Message
Plays next message in folder. If you are at the last message in the folder, goes to the 
first message in the same folder.

Replay Current Message
Plays previous message in folder. If you are at the first message in the folder, goes to 
the last message in the same folder.
Play Previous Message
Plays previous message in folder. If you are at the first message in the folder, goes to 
the last message in the same...

Page 40

Play Messages
Play Messages
26Stratagy ES User Guide    01/03
Play Messages
When you access your mailbox, Stratagy ES tells you the number of urgent, new, 
saved, and fax messages (if supported by your system; check with your System 
Administrator) you have in your mailbox.
When you press 

 from the Main Menu to play messages (menu shown below), 
Stratagy ES automatically accesses the New Message Folder. If no messages exist in 
the New Message Folder, Stratagy ES automatically accesses the Saved...
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