Vodavi Infostar Vx2 System Administrators Manual

Table of Contents 
Section 
, 
Section 9 - Outdial Page 
9.1 INTRODUCTION 
...................................................................... 
9.1 
9.2 MAILBOX USER 
....................................................................... 9.1 
9.3 SYSTEM ADMINISTRATION 
........................................................... 9.2 
9.3.1 RECORDING THE COMPANY NAME FOR OUTDIAL GREETING 
................. 9.2 
9.3.2 PLAYING THE COMPANY NAME 
................................................. 9.2 
9.3.3...

Table of Contents 
Section Page 
.. 10.8 UNINITIALIZED MAILBOX REPORT (N REPORT) ..................................... 10.13 
10.8.1 ACCESSING THE UNINITIALIZED MAILBOX REPORT .......................... 10.13 
10.8.2 REPORT DEFINITIONS .......................................................... 10.13 
10.8.3 PRINTING THE UNINITIALIZED MAILBOX REPORT ............................ 10.14 
10.8.4 COPYING THE UNINITIALIZED MAILBOX REPORT TO A DISK ................. 10.14 
10.9 SYSTEM GROUP LIST REPORT (0...

Section 1 - Introduction 
1 .I INTRODUCTION 
The INFOSTAR”/VX2 is a compact high performance voice processing system which connects to a 
business telephone system. This voice processing system offers businesses the ability to exchange infor- 
mation through the telephone without requiring simultaneous participation by the caller and the receiv- 
er. Callers can give instructions to the system about which extension they want to reach. 
The system converts human speech to digital signals and stores them...

Introduction 
1.1.2 MAILBOXES 
As messages are recorded, they need to be stored in such a way that they can be retrieved efficiently. 
The system stores messages in mailboxes. Each user, or subscriber, is assigned a mailbox number for 
their private use. Each mailbox is protected by a user-programmed access code. Thus, the user is the 
only one who can retrieve messages left in their mailbox. When a subscriber uses their mailbox for 
the first time, a tutorial walks them through the process of setting up...

Introduction 
menu, and which dial pad digits are used to route calls are completely under the system administra- 
tor’s control. Based on caller input, a call can be routed to a telephone system extension (or hunt 
group, ucd group, etc.), a system mailbox, or another CCR menu. A call routed to an extension is an 
unscreened, and unsupervised transfer. 
1.1.7 OUTDIAL 
The outdial feature is used to call subscribers and notify them that a new message has been received 
in their mailbox. Subscribers can...

Introduction 
1.4.3 SUBSCRIBER TRAINING 
Each system administrator must determine, in conjunction with the installing organization, the most 
appropriate training strategy for the organization. Training options range from formal training sessions 
to just sending out a memo along with copies of the user documentation. Other alternatives include 
training via INFOSTAIUVXZ messages or personal one-on-one sessions. 
1.4.4 ON-GOING SYSTEM MANAGEMENT 
System administrators are generally responsible for...

Introduction 
1.5.7 HARD DISK DRIVE 
This is the storage device for the system. It provides storage for: 
, 
8 operating system 
0 system software 
0 voice prompts 
0 user voice messages 
The storage capacity of the hard disk is either 40, 80, or 200 MB, depending upon storage time de- 
sired. 
1.58 HARDWARE ACTIVATOR 
The system also requires a hardware activator be installed. This hardware activator is commonly called 
a “dongle,” or a “key” and is installed on the parallel printer port. This activator...

Section 2 - Initial Setup 
2.1 INTRODUiTlON 
Before the system actually begins processing calls, certain information must be entered to complete the 
installation. Information about the company, the telephone system, and mailboxes must be entered. 
This section gives you the information you need to customize the VX2 to a particular installation, and 
to begin working with the monitor and keyboard. It describes the format of the displays and the 
use 
of the special-purpose keys on the keyboard....

Initial Setup 
2.2.2 CONFIRMATION REQUIRED 
For some functions you may be asked to confirm the action you requested before it is actually ex- 
ecuted by the system: This confirmation process is a safeguard for actions that would cause some in- 
convenience if performed accidentally. When a confirmation is required, a prompt appears on the 
screen requesting you enter “Y” or “RETURN”to confirm the operation. Pressing “N” cancels the 
request. 
2.2.3 DEFAULT VALUES 
Most screens contain pre-defined (system...

Initial Setup 
NOTE: Select IDS for new system installations when integrating to any configuration of the 
EXECUTONE IDS. 
The code S96 is used to integrate the ISOETEC@ SysterrJ96. The code S66 is used to integrate the 
ISOETEC@ System/66. The code ECX is used to integrate the Encore” CX telephone systems. Use 
the arrow keys to move the cursor to the desired code (make certain the NUM LOCK is off), then 
press RETURN. 
2.4 BOOTING THE SYSTEM 
After a selection is made from the PBX Selection menu, or...