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Vodavi Starplus 96ex Hybrid Key Telephone System Installation Manual

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    							: ---- --’ I 
    __ 
    ;’ , 
    i : 
    i----_ 
    STE 
    GENERAL DESCRIPTION, 
    INSTALLATION AND 
    MAINTENANCE MANUAL 
    COMMUNICATIONS 
    ,,-- SYSTEMS 
    i 
    --  
    						
    							STARPLUS@ 96EX Key Telephone System 
    QUICK REFERENCE TABLE OF CONTENTS 
    SECTION 100 INTRODUCTION ............................ 100-I 
    SECTION 200 GENERAL DESCRIPTION .................... 200-I 
    SECTION 300 FEATURE DESCRIPTION . . . . . . . . . . . . . . . . . . . . 300-I 
    SECTION 400 FEATURE OPERATION . . . . . . . . . . . . . . . . . . . . . . 400-l 
    SECTION 500 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500-l 
    SECTION 600 CUSTOMER DATA BASE PROGRAMMING . . . . . 600-I 
    4 
    SECTION 700 SYSTEM CHECKOUT . . . . . . . . . . . . . . . . . . . . . . . 700-l 
    SECTION 800 MAINTENANCE AND TROUBLESHOOTING . . . . . 800-I 
    Issue 1, June 1991 i  
    						
    							SECTION 100 
    100.1 
    100.2 
    100.3 
    100.4 
    SECTION 200 
    200.1 
    200.2 
    200.3 
    200.4 
    200.5 
    200.6 
    200.7 
    200.8 
    200.9 
    200.10 
    200.11 
    200.12 
    200.13 
    200.14 
    200.15 
    200.16 
    200.17 
    200.18 
    200.19 
    200.20 
    200.21 
    200.22 
    200.23 
    200.24 
    200.25 
    200.26 
    200.27 
    200.28 
    200.29 
    200.30 
    200.31 
    200.32 
    200.33 
    200.34 
    200.35 
    200.36 
    200.37 
    200.38 
    200.39 
    200.40 
    200.41 
    200.42 
    200.43 
    200.44 
    TABLE OF CONTENTS 
    INTRODUCTION ......................................... 
    100-l 
    PURPOSE 
    .................................................. .100-l 
    REGULATORY INFORMATION (USA) 
    ........................... .100-l 
    REGULATORY INFORMATION (CANADIAN) 
    ...................... -100-2 
    UUCSA SAFETY COMPLIANCE 
    ................................ -100-3 
    FEATURE DESCRIPTION 
    ............................ .200-l 
    ACCOUNT CODES 
    ........................................... .200-l 
    AMPLIFIED CENTRAL OFFICE BOARD 
    .......................... .200-l 
    ATTENDANT RECALL 
    ........................................ .200-l 
    AUTOMATIC LINE ACCESS 
    ................................... .200-l 
    AUTOMATIC NIGHT SERVICE 
    ................................. .200-l 
    AUTOMATIC PAUSE INSERTION WITH SPEED DIAL. 
    .............. ,200-l 
    AUTOMATIC PRIVACY 
    ....................................... .200-l 
    AUTOMATIC SELECTION 
    .............. : 
    ...................... .200-l 
    BACKGROUND MUSIC 
    ....................................... .200-l 
    BASIC KEYSET COMPATIBILITY 
    ............................... .200-l 
    BAITERY BACK-UP (MEMORY) 
    ................................ -200-l 
    BATTERY BACK-UP (SYSTEM) 
    ................................ .200-7 
    BUSY LAMP FIELD (BLF) 
    ..................................... .200-7 
    CALL ANNOUNCE 
    . PRIVACY 
    ................................. .200-7 
    CALLBACK 
    ............................................... ..200- 7 
    CALL FORWARD: STATION 
    ................................... .200-7 
    CALL FORWARD: PRESET 
    .................................... .200-7 
    CALLING STATION TONE MODE OPTION 
    ......................... . . . . . . . . . . . . . . . . . . . . . . ..200 -8 
    CALLPARK . 
    .200-8 
    CALL PICK-UP:. 
    ............................................. .200-8 
    CALL TRANSFER 
    ............................................ -200-8 
    CAMP-ON.. 
    ............................................... ..200- 8 
    CAMP-ON RECALL 
    .......................................... .200-8 
    CANNED TOLL RESTRICTION 
    ................................. .200-8 
    CENTREX COMPATIBILITY. 
    ................................... -200-8 
    CENTREX/PBX TRANSFER 
    ................................... .200-9 
    CHAINING SPEED BINS 
    ...................................... -200-g 
    CO LINE ACCESS 
    ........................................... .200-9 
    CO LINE CLASS OF SERVICE 
    ................................. .200-9 
    CO LINE CONTROL (CONTACT) 
    ............................... .200-9 
    CO LINE GROUPS 
    ........................................... .200-9 
    CO LINE LOOP SUPERVISION 
    ................................. .200-9 
    CO LINE QUEUE 
    ............................................ .200-9 
    CO LINE INCOMING RINGING ASSIGNMENT 
    ..................... .200-9 
    CO RING DETECT 
    ........................................... -200-l 0 
    CONFERENCE 
    .............................................. -200-l 0 
    CONFERENCE ENABLE/DISABLE 
    .............................. -200-l 0 
    DATA BASE PRINTOUT (DUMP) 
    ............................... .200-l 0 
    DAY/NIGHT CLASS OF SERVICE (COS) 
    ......................... .200-l 0 
    DEFAULT BUlTON MAPPING 
    ................................. .200-l 0 
    DIAL PULSE SENDING 
    ....................................... .200-l 0 
    DIALING PRIVILEGES 
    ........................... . 
    ............ .200-l 0 
    DIRECT INWARD SYSTEM ACCESS (DISA) 
    ...................... .200-i 0 
    DIRECT STATION SELECTION 
    ................................. .200-12 
    ii Issue 1, June 1991  
    						
    							sTARPLUS@ 96EX Key Telephone System 
    200.45 
    200.46 
    200.47 
    200.48 
    200.49 
    200.50 
    200.51 
    200.52 
    200.53 
    200.54 
    200.55 
    200.56 
    200.57 
    200.58 
    200.59 
    200.60 
    200.61 
    200.62 
    200.63 
    200.64 
    200.65 
    200.66 
    200.67 
    200.68 
    200.69 
    200.70 
    200.71 
    200.72 
    200.73 
    200.74 
    200.75 
    200.76 
    200.77 
    200.78 
    200.79 
    200.80 
    200.81 
    200.82 
    200.83 
    200.84 
    200.85 
    200.86 
    200.87 
    200.88 
    200.89 
    200.90 
    200.91 
    200.92 
    200.93 
    200.94 
    200.95 
    200.96 
    200.97 
    200.98 DIRECTED CALL PICKUP 
    ..................................... 
    200-l 2 
    DISABLE OUTGOING CO LINE ACCESS ......................... 200-12 
    DO NOT DISTURB (DND) 
    ................................. : .... 200-l 2 
    DTMF SENDING 
    ............................................. 200-12 
    EMERGENCY TRANSFER 
    ..................................... 200-12 
    END TO END SIGNALLING 
    .................................... 200-i 2 
    EXCLUSIVE HOLD 
    200-12 
    EXECUTIVE 0VERRlb.i - : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : 200-12 
    EXECUTIVE/SECRETARY TRANSFER 
    ........................... 200-13 
    EXTERNAL NIGHT RINGING 
    ................................... 200-13 
    FLASH.. ................................................... 200-13 
    FLASH ON INTERCOM 
    ....................................... 200-13 
    FLASH WITH SPEED DIAL 
    ..................................... 200-13 
    FLEXIBLE AITENDANT 
    ....................................... 200-I 3 
    FLEXIBLE BUTTON ASSIGNMENT 
    .............................. 200-13 
    FORCED ACCOUNT CODES 
    ................................... 200-I 3 
    FORCED LEAST COST ROUTING (LCR) ......................... 200-13 
    GROUP CALL PICK-UP 
    ....................................... 200-14 
    HEADSET COMPATlBlLllY 
    .................................... 200-14 
    HEADSET MODE 
    ............................................. 200-14 
    HEARING AID COMPATIBLE 
    ................................... 200-14 
    HOLD PREFERENCE 
    ......................................... 200-14 
    HOLD RECALL 
    .............................................. 200-14 
    HOTLINE 
    ............................................... .-.200-l 4 
    HUNT GROUPS ............................................. 200-14 
    INCOMING CO LINES OFF-NET FORWARD (VIA SPEED DIAL) ....... 200-14 
    INTERCOM CALLING 
    ......................................... 200-14 
    INTERCOM SIGNALING SELECT 
    ............................... 200-14 
    LAST NUMBER RED&L (LNR) 
    .................................. 200-15 
    LCD INTERACTIVE DlSPi&Y 
    .................................. 200-l 5 
    LEAST COST ROUTING (LCR) 
    ... 
    : ............................. 200-15 
    LOOP BU-ITON CO LINE ACCESS .............................. 200-16 
    LOUD BELL CONTROL (LBC) 
    .................................. ‘200-I 6 
    MEET ME PAGE 
    ............................................. 200-16 
    MESSAGE WAITING 
    ......................................... 200-l 6 
    MESSAGE WAITING REMINDER TONE .......................... 200-16 
    MUSIC ON HOLD ............................................ 200-l 6 
    MUTEKEY 
    .............................................. ...200-I 6 
    NAME IN LCD DISPLAY 
    ....................................... 200-16 
    NIGHT SERVICE 
    ............................................. 200-l 6 
    OFF-HOOK PREFERENCE 
    .................................... 200-l 7 
    OFF-HOOK SIGNALLING 
    ...................................... 200-l 7 
    OFF-PREMISE EXTENSIONS (OPX) 
    ............................. 200-17 
    ON HOOK DIALING .......................................... 200-17 
    ON LINE PROGRAMMING ...................................... 200-17 
    PAGING .................................................... 200-17 
    PAUSE TIMER 
    .............................................. 200-I 8 
    PBX DIALING CODES 
    ........................................ 200-18 
    PERSONALIZED MESSAGES 
    .................................. 200-18 
    PHONE BOX 
    ................................................ 200-l 8 
    POOL BUlTON OPERATION 
    .................................... 200-l 8 
    PREFERRED LINE ANSWER ................................... 200-18 
    PRIVACY RELEASE 
    .......................................... 200-18 
    PRIVATE LINE 
    ............................................... 200-I 8 
    Issue 1, June 1991 . . . 
    Ill  
    						
    							200.99 
    200.100 
    200.101 
    200.102 
    200.103 
    200.104 
    200.105 
    200.106 
    200.107 
    200.108 
    200.109 
    200.110 
    200.111 
    200.112 
    , 200.113 
    200.114 
    200.115 
    200.116 
    200.117 
    200.118 
    200.119 
    200.120 
    200.121 
    200.122 
    200.123 
    200.124 
    200.125 
    200.126 
    200.127 
    200.128 
    200.129 
    200.130 
    200.131 
    200.132 
    200.133 
    200.134 
    200.135 
    200.136 
    200.137 
    200.138 
    200.139 
    200.140 
    200.141 
    200.142 
    200.143 
    200.144 
    200.145 
    200.146 
    200.147 
    200.148 
    200.149 
    200.150 
    200.151 PULSE-TO-TONE SWITCHOVER 
    ............................... .200-19 
    RANGE PROGRAMMING 
    ..................................... .200-19 
    REMOTE ADMINISTRATION 
    .................................. :200-19 
    REMOTE SYSTEM MONITOR AND MAINTENANCE 
    ................ .200-19 
    SAVE NUMBER REDIAL (SNR) 
    ................................. .200-19 
    SINGLE LINE TELEPHONE (SLT) COMPATIBILITY 
    ................. .200-19 
    STATION MESSAGE DETAIL RECORDING (SMDR) 
    ................ .200-19 
    SPEAKERPHONE 
    ........................................... .200-19 
    STATION CLASS OF SERVICE 
    ................................. .200-l 9 
    STATION SPEED DIAL 
    ....................................... .200-20 
    SYSTEM CAPACllY 
    ......................................... .200-20 
    SYSTEM HOLD 
    ............................................. .200-20 
    SYSTEM SPEED DIAL 
    ........................................ .200-20 
    TOLL RESTRICTION (TABLE DRIVEN) 
    .......................... .200-20 
    TRANSFER RECALL 
    ......................................... .200-20 
    UNIFORM CALL DISTRIBUTION (UCD) 
    .......................... .200-20 
    UNIVERSAL NIGHT ANSWER (UNA) 
    ............................ .200-21 
    VOICE MAIL GROUPS (VM) 
    .................................... .200-21 
    VOLUME CONTROLS 
    ........................................ .200-21 
    ACCOUNT CODE 
    ............................................ .200-22 
    AUTOMATIC LINE ACCESS 
    ................................... .200-22 
    CALLFORWARD 
    ........................................... ..200- . 
    CAMPON 
    ................................................. ..200- . 
    CONFERENCE 
    .............................................. .200-22 
    CONFERENCE /WITH PERSONkL PARK 
    ........................ .200-22 
    DIRECT OUTSIDE LINE ACCESS 
    ............................... .200-22 
    DIRECT OUTSIDE LINE RINGING 
    .............................. .200-22 
    DIRECTED CALL PICK UP 
    .................................... .200-22 
    DO NOT DISTURB 
    ........................................... .200-22 
    GROUP CALL PICK UP 
    ....................................... .200-22 
    INTERCOM CAJ-LING 
    ......................................... .200-22 
    MESSAGE WAITING/CALL BACK 
    ............................... .200-22 
    MESSAGE WAITING INDICATION 
    .............................. .200-22 
    NIGHT SERVICE 
    ............................................ .200-23 
    OFF-HOOK PREFERENCE 
    .................................... .200-23 
    PERSONAL PARK 
    ........................................... .200-23 
    QUEUING 
    .................................................. .20&23 
    STATION SPEED DIAL 
    ............................. i 
    ......... .200-23 
    SYSTEM SPEED DIAL 
    ........................................ .200-23 
    TRANSFER..................................................200- . 
    AlTENDANT DISABLE OUTGOING ACCESS 
    ..................... .200-23 
    ATTENDANT OVERFLOW 
    ..................................... .200-23 
    AlTENDANT OVERRIDE 
    ...................................... .200-23 
    AlTENDANT POSITION 
    ...................................... .200-23 
    ATTENDANT RECALL 
    ........................................ .200-23 
    AUTOMATIC NIGHT MODE 
    .................................... .200-23 
    INCOMING CO LINE OFF-NET FOR-WARD 
    ....................... .200-24 
    TIME AND DATE PROGRAMMING 
    .............................. .200-24 
    ATTENDANT SEARCH 
    ........................................ .200-24 
    BUSY IAMP FIELD INDICATORS 
    ............................... .200-24 
    DIRECT STATION CALLING 
    .................................... .200-24 
    MAPPING OPTIONS 
    ......................................... .200-24 
    RELEASE KEY 
    .............................................. .200-24 
    IV Issue 1, June 1991  
    						
    							SECTION 300 FEATURE QPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . 300-1 
    300.1 
    300.2 
    300.3 
    300.4 
    300.5 
    300.6 
    300.7 
    300.8 
    300.9 
    300.10 
    300.11 
    300.12 
    300.13 
    300.14 
    300.15 
    300.16 
    300.17 
    300.18 
    300.19 
    300.20 
    300.21 
    300.22 
    300.23 
    300.24 
    300.25 
    300.26 
    300.27 
    300.28 
    300.29 
    300.30 
    300.31 
    300.32 
    300.33 
    300.34 
    300.35 
    300.36 
    300.37 
    300.38 
    300.39 
    300.40 
    300.41 
    300.42 
    300.43 
    300.44 
    300.45 
    300.46 
    300.47 
    300.48 
    300.49 
    300.50 
    30.0.51 
    300.52 
    300.53 INTRODUCTION 
    ......................................... .-, 
    .. 300-l 
    KEY TELEPHONE STATION FEATURES ......................... 300-I 
    ANSWERING AN OUTSIDE CALL 
    ............................... 300-4 
    PLACING AN OUTSIDE CALL ON HOLD 
    ......................... 300-4 
    ANSWERING A RECALL ...................................... 300-4 
    ACCOUNT CODES 
    ........................................... 300-4 
    DISABLE OUTGOING CO LINE ACCESS .......................... 300-4 
    PLACING AN OUTSIDE CALL (Automatic Line Seledion) 
    ............. 300-4 
    BACKGROUND MUSIC (Optional) 
    ............................... 300-4 
    AUTOMATIC SELECTION 
    ..................................... 300-4 
    C~LBACK ................................................. 300-4 
    GALL FORWARD: STATION 
    ................................... 300-4 
    CALL FORWARD: PRESET 
    .................................... 300-6 
    CALL FORWARD: CO LINES 
    .................................. 300-6 
    CALLING STATION TONE MODE OPTION ........................ 300-6 
    CALLPARK ................................................. 300-6 
    CALL PICK-UP: GROUP 
    ...................................... 300-7 
    CALL TRANSFER ............................................. 300-7 
    TRANSFERRING CO CALLS TO A STATION FORWARDED TO VM ... 300-7 
    CAMP-ON .................................................. 300-7 
    CO LINE ACCESS 
    ........................................... 300-8 
    QUEUING .................................................. 
    300-8 
    CONFERENCE COMBINATIONS ................................ 300-8 
    DIRECTED CALL PICK-UP 
    ..................................... 300-B 
    DIRECT INWARD SYSTEM ACCESS (DISA) ...................... 300-9 
    DO NOT DISTURB 
    ........................................... 300-9 
    EXCLUSIVE HOLD 
    ........................................... 300-9 
    EXECUTIVE OVERRIDE 
    ...................................... 300-9 
    EXECUTIVE/SECRETARY TRANSFER 
    ........................... 300-l 0 
    FLASH.. ................................................... 300-10 
    FLASH ON INTERCOM 
    ....................................... 300-l 0 
    FLEXIBLE BU-ITON ASSIGNMENT 
    .............................. 300-l 0 
    HEADSETMODE 
    ............................................ 300-11 
    INTERCOM CALLING 
    ......................................... 300-l 1 
    INTERCOM TRANSFER 
    ....................................... 300-l 1 
    IAST NUMBER REDIAL 
    ....................................... 300-l 1 
    LEAST COST ROUTING 
    ....................................... 300-i 2 
    LCR QUE CANCEL 
    ........................................... 300-l 2 
    MEET ME PAGE 
    ............................................. 300-12 
    MESSAGE WAITING 
    ......................................... 300-l 2 
    MUTEKEY ................................................. 300-12 
    OFF-HOOK PREFERENCE 
    .................................... 300-i 2 
    PAGING .................................................... 
    300-12 
    PBXICENTREX TRANSFER .................................... 300-l 3 
    PERSONALIZED MESSAGES 
    ................................... 300-13 
    PERSONALIZED MESSAGE CODE ON A FLEX KEY ............... 300-l 3 
    PHONE BOX RINGING 
    ........................................ 300-l 3 
    PRIME FLEX BUTTON PROGRAMMING ......................... 300-13 
    PROGRAMMING YOUR NAME INTO THE LCD DISPVY ............ 300-13 
    PULSE TO TONE SWITCHOVER 
    ............................... 300-14 
    SAVE NUMBER REDIAL 
    ...................................... 300-14 
    PROGRAMMING PBXICENTREX CODES ONTO A FLEX BUTTON .... $00-14 
    SPEAKERPHONE 
    ............................................. 300-14 
    Issue 1, June 1991 V  
    						
    							300.54 
    300.55 
    300.56 
    300.57 
    300.58 
    300.59 
    300.60 
    300.61 
    300.62 
    300.63 
    300.64 
    300.65 
    300.66 
    300.67 
    300.68 
    300.69 
    300.70 
    300.71 
    300.72 
    300.73 
    300.74 
    300.75 
    300.76 
    300.77 
    300.78 
    300.79 
    300.80 
    300.81 
    300.82 
    300.83 
    300.84 
    300.85 
    300.86 
    300.87 
    300.88 
    300.89 
    300.90 
    300.91 
    300.92 
    300.93 
    300.94 
    300.95 
    300.96 
    300.97 
    300.98 
    300.99 
    300.100 
    300.101 
    300.102 
    300.103 
    300.104 
    300.105 
    300.106 
    300.107 STATION SPEED DIAL 
    ....................................... .300-14 
    STORING SPEED NUMBERS 
    .................................. .300-14 
    SYSTEM SPEED DIAL 
    ....................................... .:300-l 5 
    UNIFORM CALL DISTRIBUTION (UCD) 
    .......................... .300-l 5 
    UNIVERSAL NIGHT ANSWER(UNA) 
    ............................. .300-l 5 
    VOICE MAIL OPERATION (VM) 
    ................................. .300-l 5 
    VOLUME CONTROLS 
    ........................................ .300-l 6 
    ACCOUNT CODE 
    ........................................... .300-l 6 
    CALL BACK 
    ................................................ -300-l 6 
    CALL FORWARDING 
    ......................................... .300-l 6 
    CALLING STATION TONE MODE OPTION 
    CAMP-ON.. ...... ..... ...... ........ . .300-16 
    . . . . . . . . . . . . . . . . . . . . . :..300-16 
    CALL PARK (System) 
    ......................................... .300-l 6 
    CALL TRANSFER: 
    ........................................... .300-l 6 
    CLEAR CALL FORWARD, DND, PERSONALIZED MESSAGES 
    ....... .300-17 
    CO LINE QUEUING 
    .......................................... .300-i 7 
    CONFERENCE 
    .............................................. .300-l 7 
    CONFERENCE WITH PERSONAL PARK 
    .......................... .300-l 7 
    DIRECT OUTSIDE LINE ACCESS 
    ............................... .300-17 
    DIRECTED CALL PICK-UP 
    .................................... .300-l 7 
    DO NOT DISTURB 
    ........................................... .300-i 7 
    PBX/CENTREX TRANSFER (Flash Command to CO Line) 
    ........... -300-l 7 
    GROUP CALL PICK-UP 
    ....................................... .300-l 7 
    PLACING CALLS ON HOLD 
    .................................... .300-l 7 
    INTERCOM CALLING 
    ......................................... -300-l 8 
    LCR QUEUING (Automatic) 
    .................................... .300-18 
    LCR QUE CALL BACK 
    ........................................ .300-18 
    LCR CANCEL 
    ............................................... .300-i 8 
    MESSAGE WAITING 
    ......................................... .300-i 8 
    OFF-HOOK PREFERENCE 
    .................................... .300-18 
    PERSONALIZED MESSAGES 
    .................................. .300-18 
    PAGING 
    .................................................. ..300-18 
    PERSONAL PARK (Flip-Flop) 
    .................................. .300-l 8 
    PROGRAMMING YOUR NAME INTO THE LCD DISPLAY 
    ............ .300-19 
    STATION SPEED DIAL 
    ....................................... .300-i 9 
    STORING STATION SPEED NUMBERS 
    .......................... .300-19 
    SYSTEM SPEED DIAL 
    ........................................ .300-l 9 
    UNIVERSAL NIGHT ANSWER (UNA) 
    ............................. .300-l 9 
    UCD AVAILABLE/UNAVAILABLE 
    ............................... .300-19 
    ANSWERING AN OUTSIDE CALL 
    ............................... .300-19 
    PLACING OUTSIDE LINE ON HOLD 
    ............................. -300-19 
    ANSWERING A RECALLING OUTSIDE LINE 
    ...................... .300-19 
    ATTENDANT ACTIVATION OF BGM AT A PHONE BOX 
    ............ .300-l 9 
    AlTENDANT DISABLE OUTGOING ACCESS 
    ..................... .300-20 
    AlTENDANT OVERRIDE 
    ...................................... .300-20 
    AlTENDANT RECALL 
    ........................................ .300-20 
    EXECUTIVE OVERRIDE 
    ...................................... .300-20 
    INTERCOM CALLING 
    ......................................... .300-20 
    INCOMING CO LINES OFF-NET (via speed dial) 
    ................... .300-20 
    NIGHT SERVICE 
    ............................................ .300-21 
    SE-ITING SYSTEM TIME AND DATE 
    ............................. .300-21 
    STORING SYSTEM SPEED NUMBERS 
    .......................... -300-21 
    ATTENDANT TRANSFER SEARCH 
    ............................. -300-21 
    PLACING AN OUTSIDE CALL (Automatic Line Selection) 
    ............ .300-21 
    VI issue 1, June 1991  
    						
    							300.108 
    300.109 
    300.110 
    300.111 
    300.112 
    300.113 
    300.114 
    300.115 
    300.116 
    310.1 
    SECTION 400 
    400.1 
    400.2 
    400.3 
    400.4 
    400.5 
    400.6 
    400.7 
    400.8 
    SECTION 500 
    500.1 
    500.2 
    500.3 
    500.4 
    500.5 
    500.6 
    500.7 
    500.8 
    500.9 
    500.10 
    500.11 
    500.12 
    500.13 
    500.14 
    500.15 
    500.16 
    500.17 
    500.18 
    500.19 
    500.20 
    500.21 
    500.22 
    500.23 
    500.24 
    500.25 
    500.26 
    500.27 
    SECTION 600 
    600.1 
    660.2 
    600.3 
    CALL PARK 
    .................................................. 300-21 
    DO NOT 
    DISTURB INDICATION 
    ................................ 300-21 
    RETRIEVING A PARKED CALL 
    ............................ .-. ... 300-22 
    CALL TRANSFER 
    ............................................ 300-22 
    CAMP-ON ................................................ ..300- . 
    Flexible Button Programming 
    ................................... 300-22 
    MEET ME PAGE 
    ............................................. 300-22 
    PAGING .................................................... 
    300-22 
    RELEASE BUTTON .......................................... 300-22 
    LCD Displays 
    ............................................... 310-l 
    GENERAL DESCRIPTION ............................ 400-l 
    SYSTEM TECHNOLOGY 
    ...................................... 400-I 
    COMMON EQUIPMENT 
    ....................................... 400-l 
    PORT CARDS 
    ............................................... 400-3 
    OPTIONAL COMPONENTS .................................... 400-4 
    STATIONS .................................................. 400-4 
    SYSTEM CAPACITY .......................................... 400-6 
    SYSTEM SPECIFICATIONS .................................... 400-6 
    MEAN TIME BETWEEN FAILURE (MTBF) 
    ........................ 400-16 
    INSTALLATION ........................................ 500-l 
    SITE PLANNING ............................................. 500-I 
    UNPACKING THE 96EX BASIC SYSTEM ......................... 500-l 
    SYSTEM GROUNDING 
    ....................................... 500-2 
    KSU INSTALLATION 
    .......................................... 500-2 
    LIGHTNING PROTECTION 
    .................................... 500-5 
    EXTERNAL POWER SUPPLY HOUSING 2 (EPH2) INSTALIATION .... 500-5 
    POWER SUPPLY (PS) INSTALLATION 
    ........................... 500-5 
    BA-ITERY BACK UP INSTALLATION ............................. 500-5 
    PRINTED CIRCUIT BOARD INSTALIATION 
    ....................... 500-8 
    CO/PBX CONNECTIONS 
    ...................................... 500-l I 
    AMPLIFIED CENTRAL OFFICE INTERFACE BOARD ............... 500-i I 
    STATION CONNECTIONS 
    ..................................... 500-l I 
    POWER FAILURE TRANSFER AND LBC CONNECTIONS 
    ........... 500-l i 
    KEY TELEPHONE INSTALLATION .............................. 500-l 9 
    DSS/DLS INSTALLATION 
    ...................................... 500-l 9 
    PHONE BOX INSTALLATION ................................... 500-i 9 
    SINGLE LINE TELEPHONE INSTALLATION ....................... 500-l 9 
    OFF-PREMISE EXTENSION INSTALLATION 
    (OPX) ................. 500-21 
    WALL MOUNTING THE TELEPHONE ............................ 500-21 
    HEADSET INSTALLATION 
    ..................................... 500-23 
    APPLICATION BOARD (APL) CONNECTIONS ..................... 500-23 
    INSTALLING THE SINGLE LINE TELEPHONE DTMFRS UNIT (SLU) ... 500-23 
    INSTALLING THE RSM (Additional RS-232C port) .................. 500-23 
    RS-232C CONNECTIONS 
    ..................................... 500-28 
    BACKGROUND MUSIC AND MUSIC-ON-HOLD 
    .................... 500-28 
    RING GENERATOR AND MESSAGE WAITING POWER SUPPLY UNIT. 500-28 
    INSTALLING THE EXPANSION KSU 
    ............................. 500-28 
    CUSTOMER DATA BASE PROGRAMMING 
    ....... .600-l 
    INTRODUCTION ............................................. 600-l 
    PROGRAM MODE ENTRY (Data Terminal) 
    ........................ 600-l 
    PROGRAM MODE ENTRY (Key Station) ........................... 600-7 
    Issue 1, June 1991 vii  
    						
    							STARPLUS@ 96EX Key Telephone System 
    600.4 
    600.5 
    600.6 
    SiXTlON610 
    610.1 
    610.2 
    610.3 
    610.4 
    610.5 
    610.6 
    610.7 
    610.8 
    610.9 
    610.10 
    610.11 
    610.12 
    610.13 
    610.14 
    610.15 
    610.16 
    610.17 
    610.18 
    610.19 
    610.20 
    610.21 
    610.22 
    610.23 
    610.24 
    610.25 
    610.26 
    610.27 
    610.28 
    610.29 
    610.30 
    610.31 
    610.32 
    610.33 
    .610.34 
    610.35 
    610.36 
    610.37 
    610.38 
    610.39 
    610.40 
    610.41 
    SECTION 620 
    620.1 
    SECTION 630 
    630.1 lNlTlALlZATlON ............................................. .600-7 
    CUSTOMER DATA WORKSHEETS ............................. .600-7 
    DATA 2ASE FIELDS ......................................... ..600- 7 
    SYSTEM PARAMETERS PROGRAMMING 
    ......... .610-l 
    SYSTEM HOLD RECALL TIMER ................................ .61 O-l 
    EXCLUSIVE HOLD RECALL TIMER 
    ............................. .61 O-l 
    TRANSFER RECALL TIMER ................................... .61 O-2 
    PRESET FORWARD TIMER 
    ................................... .61 O-2 
    PAUSE TIMER .............................................. .61 O-3 
    CALL PARK RECALL TIMER 
    ................................... .61 O-3 
    CONFERENCE TIMER 
    ........................................ .61 O-4 
    MESSAGE WAIT REMINDER TONE ............................. .61 O-4 
    PAGING TIMEOUT TIMER 
    ..................................... .61 O-5 
    CO RING DETECT TIMER 
    ..................................... .61 O-5 
    HOLD PREFERENCE. ........................................ .610-6 
    EXEC OVERRIDE WARNING TONE ............................. .610-6 
    EXTERNAL NIGHT RING 
    ............... : 
    ...................... .61 O-7 
    ATTENDANT OVERRIDE 
    ...................................... .61 O-7 
    ATTENDANT STATION ....................................... .61 O-8 
    LOUD BELL CONTROL 
    ....................................... .61 O-8 
    PBX DIALING CODES ........................................ .61 O-9 
    EXECUTIVE/SECRETARY PAIRS ............................... .61 O-9 
    UNIFORM CALL DISTRIBUTION (UCD) 
    .......................... .61 O-l 0 
    STATION MESSAGE DETAIL RECORDING (SMDR) ................ .610-12 
    SET ADMIN. PASSWORD ..................................... 
    .610-14 
    DIAL PULSE PARAMETERS 
    ................................... .61 O-14 
    LCR ENABLE 
    ............................................... .610-15 
    DISAACCESS CODE 
    ........................................ .610-15 
    PHONE BOX RING TIMER 
    ..................................... .61 O-16 
    ATJENDANT DEDICATED INTERCOM .......................... .61 O-l 6 
    MUSIC CHANNEL 
    ........................................... .61 O-17 
    SElTlNG SYSTEM TIME AND DATE ............................ .61 O-17 
    SLT HOOKSWITCH TIMER 
    .................................... .610-18 
    SLT HOOKSWITCH BOUNCE TIMER ............................ .61 O-l 8 
    PAGE WARNING TONE 
    ....................................... .61 O-19 
    ATTENDANT RECALL TIMER .................................. .61 O-l 9 
    UCD TIMERS ............................................... .61 O-20 
    ANNOUNCEMENT TABLES 
    ................................... .61 O-22 
    CALL FORWARD NO ANSWER TIMER .......................... .610-23 
    VOICE MAIL GROUPS 
    ........................................ .610-24 
    VOICE MAIL OUTPULSING TABLE .............................. .610-26 
    HUNT GROUPS ............................................. .61 O-28 
    WEEKLY NIGHT MODE SCHEDULE 
    ............................ .61 O-29 
    SLT DTMF RECEIVER TIMER 
    .................................. .61 O-30 
    VOICE MAIL IN-BAND DIGITS .................................. .610-30 
    CO LINE AlTRIBUTES PROGRAMMlNCii ........... .620-l 
    CO LINE PROGRAMMING 
    ..................................... .620-l 
    STATION AlTRIBUTES PROGRAMMING .......... .630-l 
    STATION PROGRAMMING .................................... .630-l 
    . . . 
    VIII Issue 1, June 1991  
    						
    							sTARPLUS@ 96EX 
    Key Telephone System 
    SECTION 640 
    640.1 
    640.2 
    640.3 
    SECTION 650 
    SECTION 660 
    660.1 
    660.2 
    660.3 
    660.4 
    660.5 
    4 660.6 
    660.7 
    SECTION 700 
    700.1 
    700.2 
    700.3 
    SECTION 800 
    800.1 
    800.2 
    800.3 
    APPENDIX A 
    APPENDIX B 
    APPENDIX C EXCEPTION TABLES PROGRAMMING 
    ............. 640-l 
    INTRODUCTION 
    ......................................... .-. .. 640-l 
    RELATED ITEMS TO TOLL RESTRICTION 
    ........................ 640-2 
    TOLL RESTRICTION PROGRAMMING 
    ........................... 640-3 
    LEAST COST ROUTING PROGRAMMING 
    .......... 650-l 
    SYSTEM DATA BASE PRINTOUTS 
    .................. 660-1 
    PRINT ENTIRE SYSTEM DATA BASE 
    ............................ 660-l 
    SYSTEM PARAMETERS 
    ...................................... 660-2 
    CO LINE Al-TRIBUTES 
    ........................................ 660-5 
    STATION AlTRIBUTES 
    ....................................... 660-7 
    EXCEPTION TABLES 
    ......................................... 660-9 
    SYSTEM SPEED DIAL 
    ........................................ 660-l 1 
    LCR TABLES 
    ................................................ 660-l 3 
    SYSTEM CHECKOUT 
    ................................. 700-I 
    INTRODUCTION 
    ............................................. 700-l 
    PRELIMINARY PROCEDURES 
    ................................. 700-I 
    POWER UP SEQUENCE 
    ...................................... 700-l 
    MAINTENANCE AND TROUBLESHOOTING 
    ....... 800-l 
    PRINTED CIRCUIT BOARD (PCB) TROUBLESHOOTING CHARTS 
    .... 800-l 
    REMOTE MAINTENANCE 
    ..................................... 800-7 
    REMOTE SYSTEM MONITOR 
    .................................. 800-l 2 
    cusTonm ~IATABASE PROGRAMMING 
    ......... A-I 
    STARPLUS 96EX PART NUMBERS 
    ................. B-l 
    AEC The MessengerTM 212 Plus 
    .................... C-l 
    Issue 1, June 1991 
    ix  
    						
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