Vodavi Starplus 96ex Hybrid Key Telephone System Installation Manual
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sTARPLUS@ 96EX Key Telephone System BASIC KSU RIBBON CABLES FROM BASIC KSU EXPANSION KSU Figure 500-21 Installing the Expansion KSU 500-32 Issue 1, June 1991
sTARPLUS@ 96EX Key Telephone System SECTION 600 CUSTOMER DATA BASE PROGRAMMING 600.1 INTRODUCTION The Starplus 96EX Key Telephone System can be programmed to meet each customer’s individual needs. All programming is done at station 100 using the Enhanced or Executive model Key Telephone as the programming instrument. The Executive model is suggested since the display is designed to assist in programming. When the program mode is entered, the Key Tele- phone being used no longer operates as a telephone but as a programming instrument with all of the buttons redefined. The keys of the dial pad are used to enter data fields (Program Codes) associated with system, station, and CO line features as well as enter specific date that requires a numeric entry. Flexible buttons are used to toggle on or off features or allow entry into specific data fields. LED’s and the LCD display provide visual indication of entered data and their value. Programming can also be perfomed by using an ASCII terminal, or a computer capable of emulating an ASCII terminal. This form of programming can be done either locally (on-site) by connecting the terminal directly to the RS232C connector or the CPB or can be performed remotely (off-site) by connecting a modem to the RS232C on the CPB. The method and steps to program the system via a terminal are identifiable to that use when program- ming from a key set. A button to keyboard mapping has been incorporated (see Figure 600-l) to help minimize familiarization and training time. At the time the system is installed it must be initial- ized to load default data into memory. If this pre-pro- gramming suits the customer, initialization is all that is needed. Refer to Table 600-l for a listing of all the default values. Any time data is to be changed, the program mode must be entered and then the individual data field (program code). A data field can be entered to determine current programming orto change a spec- ific feature within that field. During programming, the other Key Telephones in the System operate normally. If a data field is en- tered but nothing is changed, or changed but not entered, the previous data will remain intact upon leaving that data field. Data fields can be entered at random. In many of the data fields, programming is performed by toggling LED’s on or off, or entering digits on the keypad. If no changes are to be made to the line or station, exit the data field by either leaving the pro- gram mode (pressing the ON/OFF button to OFF) or entering another data field (pressing the FLASH button and entering that program code). When features are being programmed, tones are provided to help the programmer determine if a correct or incorrect entry has been made. A solid one second tone indicates the data was accepted. An interrupted tone means an error was made. When this occurs, re-enter the data field and re-enter the information. Until new data is entered and ac- cepted, the system will continue to operate under default or previously entered values. The system database is updated on a real-time basis as new data is entered, by pressing the Hold button. The system continues to operate with the current data base and is updated with any newly entered or changed data without interruption to telephone op- eration or call processing in progress. However, if for example a station’s attributes are changed while that station is off-hook on an active call, the newly entered data will not take effect until the station goes on-hook or becomes idle. NOTE: Some features must have more than one ctata field programmed for thaf feafure to work. Where this is the case, it will be statedin the instruc- tions. 600.2 PROGRAM MODE ENTRY (Data Ter- minal) A data terminal connected to the RS-232C port on the CPB can be used for data base programming. When using a data terminal (l/O device) to program the System, press return (enter) on the terminal, enter the password [SMOKIEJ, and press return again. Proceed with programming referring to Figure 600-l for terminal characters that represent the key- set buttons. By entering a [?I from the terminal, a HELP screen will appear, similar to that shown in Figure 600-l. Using the Remote Admin Key Definitions follow the same steps and procedures to program the 96EX when using a terminal (as outlined in the following sections). Issue 1, June 1991 600-l
When using a data terminal (i/O device) to program the system, the following chart presents the data terminal characters that are equivalent to the keyset buttons. adm>? REtlOTE f4DtlIN KEY DEFINITIONS Keyset Terminal Keyset Terminal ---------------------------------------- HOLD FLQSH : 2 3 z 6 7 : 10 11 ii enable disable adm> ENTEFVCR FLEX 1 FLEX 2 FLEX 3 FLEX ‘4 FLEX 5 FLEX 6 FLEX 7 FLEX 8 FLEX 9 FLEX 10 FLEX 11 FLEX 12 FLEX 13 FLEX IQ SPEED TRRNS CQLLBQCK DND ON-HOOK In place of keyset button toggling to enable/disable a feature, the associated data terminal key can be toggled (pressed again) to enable/disable a feature. Figure 600-l Data Terminal Program Codes Cross Reference
. BARPLUS@ 96EX Key Telephone System FLEX 1 FLEX 5 FLEX l3 FLEX 9 FLEX 10 FLEX 14 FLEX 3 FLEX 4 FLEX 7 FLEX 6 FLEX 11 FLEX 12 FLEX 15 FLEX 16 GHI q 4 PRS q 7 TUV q 8 MN0 q 6 H L I El FLEX17 FLEXl9 FLExlQ FLEX 20 FLEX 21 FLEX22 Figure 600-2 SP 96EX Default Button Mapping Issue 1, June 1991 600-3
STARPLUS@ 96EX Key Telephone System Table 600-l Default Values FEATURE System Hold Recall Timer Exclusive Hold Recall Timer Transfer Recall Timer Preset Forward Timer Pause Timer Call Park Timer Conference Timer MSG Wait Reminder Tone Paging Timeout Timer CO Ring Detect Timer Hold Preference Automatic Privacy Executive Override Warning Tone External Night Ring - LBCl Attendant Override Attendant Station Assignment Loud Bell Control PBX Dialing Codes Executive/Secretary Transfer UCD Groups SMDR (ON/OFF) Call Type Print Format Baud Rate Forced Account Codes Admin Password Dial Pulse Ratio Break/Make Dial Speed LCR Enable DISA Access Code Phone Box Timer Dedicated Attendant Intercom Path Background Music Setting Time and Date Hook Flash Time Hook Switch Bounce Timer Page Warning Tone Attendant Recall Timer PROGRAM CODE Flash 01 Flash 02 Flash 03 Flash 04 Flash 05 Flash 06 Flash 07 Flash 08 Flash 09 Flash 10 Flash 11 Flash 12 Flash 12 Flash 13 Flash 14 Flash 15 Flash 16 Flash 17 Flash 18 Flash 19 Flash 20 Flash 21 Flash 22 Flash 23 Flash 24 Flash 25 Flash 26 Flash 27 Flash 28 Flash 29 Flash 30 Flash 31 Flash 32 FLEX BUT-I-ON DEFAULT VALUE 060 sec. 180 sec. 045 sec. 10 sec. 2 sec. 180 sec. 10 min. 000 min. 15 sec. 3 (100 mseo.) System Yes Yes No No 100 None None Buttons l-4 None Buttons l-8 None Button 1 Off Button 2 Long Dist. Button 3 80-Character Button 4 4800 Baud Button 5 No 2366 Button 1 60140 Button 2 10 PPs Disabled 100 20 Yes Yes None 10 (1 sec.) 010 msec. Yes 01 min. 600-4 Issue 1, June 1991
Table 600-l Default Values (Cont’d) FEATURE UCD Timers Ring Timer MSG int. Over flow Timer Wrap-Up Timer Announcement Table Call Forward No Answer Timer Voice Mail Groups Voice Mail Outpulsing Tables Voice Mail Disconnect Table Hunt Groups Weekly Night Mode Schedule Manual or Automatic Schedule Programming SLT Receiver Timer Voice Mail In-Band Digits CO Line Programming DTMF/Pulse CO/PBX UNA Loop Supervision DISA Flash Timer CO Line Group Line COS UCD Ringing Assignment CO Ringing Assignment Conference Enable/Disable Automatic Priiacy Station Programming Paging Access DND Access System Speed Access Queueing Access Preferred Line Answer Executive Override Call Forward Access Forced LCR pRtt;;M 1 FLEX BUTTON Issue 1, June 1991 600-5 Flash 33 Flash 34 Flash 35 Flash 36 Flash 37 Flash 38 Flash 39 Flash 41 Flash 42 Flash 40 Flash SO Page A Button 1 Button 2 Button 3 Button 4 Buttons l-8 Tables O-7 Table 8 Buttons l-8 Button 1 Button 2 Button 1 DTMF Button 2 co Button 3 Yes Button 4 No Button 5 No Button 6 IO Button 7 1 Button 8 I Button 9 None Button 9 (1) Ring at Sta 100 Button 13 Disabled Button 14 Enabled Button 1 Button 2 Button 3 Button 4 Button 5 Button 6 Button’7 Button 8 I DEFAULT VALUE 60 sec. 6Osec. 6Osec. 04sec. None 15s None None None None Manual O-4 08:00-17:OO 56####W 020 Disabled Yes Yes Yes Yes No Disabled Yes No
Table 600-l Default Values (Cont’d) . FEATURE Station Programming (Cont’d) LCR cos Conference Enable/Disable Station Programming Station Type Station Class of Service Speakerphone Operation Group Pickup Assignment Paging Zone Assignment Preset Forward Assignment CO Line Group Access CO Line Button Assignment Automatic Privacy Exception Tables Allow Table A Deny Table A Allow Table B Deny Table B Special Table 1 Special Table 2 Special Table 3 Special Table 4 Least Cost Routing 3-Digit Routing Table 6Digit Routing Table Exception Code Table Route List Table Insert/Delete Table Daily Start Time Table Weekly Schedule Table LCR Toll Information PROGRAM CODE Flash SO Flash 50 Page B Flash 60 Flash 61 FLEX BUTTON DEFAULT VALUE Button 9 None Button 13 Disabled Button 1 0 (Keyset) 1 (SLT w/o Msg WI Button 2 1 Button 3 0 Button 4 1 Button 5 1 Button 6 None Button 7 1 Button 8 Button 13 Enabled Button 1 None Button 2 None Button 3 None Button 4 None Button 5 All Codes Allowed Button 6 All Codes Allowed Button 7 All Codes Allowed Button 8 All Codes Allowed Button 1 Defautt Button 2 None Button 3 Button 4 Button 5 Button 6 Button 7 Button 8 LCR Default (Figure 660-6) .
sTARPLUS@ 96EX Key Telephone System 600.3 PROGRAM MODE ENTRY (Key Sta- tion) Programming is performed at station 100 using either the Enhanced or Executive Key Telephone. Programming is always done at this station regard- less of the class of service or which station has been assigned the attendant(s). Before entering the program mode, the programmer must first verify that the Key Telephone is properly connected to station 100. To enter the program mode: A. B. C. D. Press ON/OFF button (LED lights and intercom dial tone is heard). On the dial pad, press the asterisk [*J twice. On the dial pad, enter the digits [2]13][6][6] (ADMN). Confirmation tone is heard and dial tone is removed. The ON/OFF button LED is lit. The System is ready to program. (Other telephones connected to the system continue to function normally.) NOTE: Initialize here if necessary. (Refer to Section 600.4 and 700.) E. Press the FLASH button. F. Dial the two-digit program code for the desired data field. G. Enter customer data. H. To permanently store the entered data, press the HOLD button. A burst of one second confir- mation tone should be heard. If an interrupted (error) tone is heard, re-enter the data starting with step e. I. Repeat from step e. until all data has been entered into memory. 600.4 iNlTlAUZATlON The system has been pre-programmed with certain features which are called default data (Refer to Table 600-l). These features are loaded into memory when the system is initialized. NOTE The sysfem shou/d be jnjfja/jzecI when jnstalled or at any time the data base has been corrupted. (Refer to Section 700 for complefe system inhialization procedures) To return the entire system database to defautt vat- ues: Set switches 1 and 8 on the CPB to ON to initialize upon system power-up. After initiaiiiation, switch 8 should be turned to the “OFF position. (Refer to Section 700 for complete initialization instructions) Use the procedures explained below to return only parts of the data base to default values? A. Enter the programming mode. B. Press FLASH button. C. Dial [70] to default system parameters. D. Press HOLD button. E. Repeat from step B for the other areas. In step C, use the following program codes: - 1701 for system parameters (including all group programming) - [71] for CO lines - [72] for station parameters - [73] for exception tables - [74] for system speed numbers - [75] for Least Cost Routing Tables NOTE: Program Codes 70-75 DOES NOT initialize the database, but returns all programmable data to its default value. 680.5 CUSTOMER DATA WORKSHEETS Before any attempt at programming is made, it is strongly recommended that customer data work- sheets be prepared (Refer to Appendix A). These worksheets should become part of the permanent record of customer programming. Refer to the fol- lowing sections when preparing the worksheets. 600.6 DATA BASE FIELDS The data fields are used to set system timers, deter- mine central office line features and Key Telephone features. When entering CO line data and station data, be sure to enter the exact number of digits specified. The data fields and features are further described in the following sections. Issue 1, June 1991 600-7
SECTION 610 SYSTEM PARAMETERS PROGRAMMING 610.1 SYSTEM HOLD RECALL TIMER Programming Steps If this timer is to be changed: A. Press FlASH and dial [Ol]. The following mes- sage is shown on the display phone: Description Determines the amount of time before a call placed on System Hold will recall the station placing the hold. If unanswered by that station, the call will recall the attendant. ~~ ~~~~~~~~~~~~~~~~~~~~~~ Default: Default value is 060 seconds and is vari- ....‘.‘................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . ., . . . . . ..A........ . . . . ..y. ;Ir;;ll to 300 seconds. ~~~~~~~~~~~~~~~~~~~ ::... :...:::::,:: ., An entry of 000 will disable the timer and there will . B. Enter three digits on the dial pad. C. Press HOLD button. Display will now update. Related Programming: Hold Preference program- ming for selecting System Hold Preference; Atten- dant Programming for assigning the Attendant(s) to rece.we recalls. 610.2 EXCLUSIVE HOLD RECALL TIMER Programming Steps Description If this timer is to be changed: A. Press FLASH and dial [02]. The following mes- sage is shown on the display phone: Determines amount of time before a call placed on Exclusive Hold recalls the station placing the Hold. If unanswered by that station, the call recalls the attendant. Default: The default value is 180 seconds and is variable from 001 to 300 seconds. An entry of 000 will disable the timer and there will be no recall. B. Enter three digits on the dial pad. C. Press HOLD button. Display will now update. Related Programming: Hold Preference program- ming for selecting Exclusive Hold Preference; Atten- dant Programming for assigning the Attendant(s) to rece.We recalls. Issue 1, June 1991 610-l