VoiceTrak Voice Mail Auto Attendant System User Guide

station number without a preceding # sign.  When activated, the 
Digit Trap feature provides a brief silence immediately prior to 
VoiceTrak playing the opening Salutation.  If the station number is 
received during this silence, the caller will hear the personal 
greeting of the called mailbox.  If the station number is received 
after the silence the caller will transfer to the station.  This allows \
full automated attendant / voice mail which is transparent to the 
user.  This technique is required...

Getout  Controls the path the caller will take if he presses # while a 
department recording is playing.  If yes, caller disconnected.  If no, 
caller goes to opening menu. 
 
Global  
Parameters  Parameters which define the Rhetorex board characteristics. 
 
Grunt   Feature activated in Setup/Custom Parameters used to prevent 
dead calls from transferring the drop extension. 
 
HIMEM.SYS  MS-DOS program which allows the PC to use more than 1MB of 
memory. 
 
HOST.EXE  HOST is part of the Co-Session...

PKUNZIP  A copyrighted program by PKWare which decompresses files 
stored in the ZIP format.  VoiceTrak has licensed use of this 
program. 
 
Reorganize  
Time   Time, expressed in military format, when system shuts down to 
reorganize databases and make routine system checks.  Must be 
set for after midnight in order to reset on-screen stats. 
 
Retry   The time between notifications.  Retry Interval 
 
Return  
Destination  Controls where caller will be routed when finished leaving a 
message....

 
Index 
 
 
432 Board........................................................................\
............................................................................10 
Accucall........................................................................\
.........................................................6, 12, 14, 15, 16 
ACCUCALL.EXE........................................................................\
.................................................................25 
Action...

 
 
© VoiceTrak  
 VoiceTrak Administration Manual - Index Page  3  
Debug window........................................................................\
.......................................................................4 
Default Drop Ext........................................................................\
..................................................................55 
Delay Ring........................................................................\...

 
 
© VoiceTrak  
 VoiceTrak Administration Manual - Index Page  4  
hard drive........................................................................\
........................................................7, 9, 26, 27, 74 
HIMEM.SYS........................................................................\
........................................................................81 
Hold........................................................................\...

 
 
© VoiceTrak  
 VoiceTrak Administration Manual - Index Page  5  
Operator Transfer........................................................................\
................................................................59 
Outcall Notification........................................................................\
....................21, 49, 50, 58, 63, 72, 79, 81 
Outcall Retry........................................................................\...

 
 
© VoiceTrak  
 VoiceTrak Administration Manual - Index Page  6  
Salutations........................................................................\
.............................................28, 31, 33, 35, 61, 62 
Samsung........................................................................\
.............................................................................13 
SCANDISK........................................................................\...