Xerox 700 Digital Color Press User Manual

8-17
User Guide Problem Solving
Xerox 700 Digital Color Press
4. Remove the jammed staples.
5. Holding the tabs of the Booklet Maker Staple Cartridge, 
gently push the cartridge to its original position until it 
clicks into place.
Return the unit to its original position and close the 
Finisher door.
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8-18User Guide
Problem Solvin
gXerox 700 Digital Color Press
Hole Punch Jam
1. If the Hole Punch feature jams, remove and empty the 
chad tray as well as removing the paper jam.
For more information on removing paper jams go to the 
topic titled Paper Jams within this module.
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8-19
User Guide Problem Solving
Xerox 700 Digital Color Press
Note
Document Feeder Jam
1.
If a Document Feeder jam occurs, the touch screen will display a message\
 identifying the jam area. If after clearing, 
the document feeder jams again, follow the steps on the following pages.\
2. Check your originals.  Ensure that your originals are of a 
good quality.
If you have poor quality originals, use the document glass to copy a new\
 set.
If using computer fanfold forms ensure that the perforations down...

8-20User Guide
Problem Solvin
gXerox 700 Digital Color Press
8.5 x 11
Note
Bypass Tray (Tray 5) Jam or Misfeed Prevention
1. Bypass Tray (Tray 5) Jams occur in the paper path 
clearance areas.  The machine will display a message 
indicating the clearance area. 
For more information on removing paper jams from 
these areas go to the topic titled Jam Clearance within 
this chapter.
If after clearing the jam, the Tray 5 feeder jams or 
misfeeds again follow the steps on the following pages.
2. Fan the...

8-21
User Guide Problem Solving
Xerox 700 Digital Color Press
Note
Envelope Jam
Envelope Jams occur in the paper path clearance areas.  The machine will\
 display a message indicating the clearance 
area. 
For more information on removing paper jams from these areas go to the t\
opic titled Paper Jams within this module.
If after clearing the jam, the envelope jams again follow the steps on t\
he following pages.
1. Ensure that the guides are against the edges of the  envelopes.
Check that the...

8-22User Guide
Problem Solvin
gXerox 700 Digital Color Press
If the fault is a paper jam, ensure that any paper is 
•
removed from the appropriate area and that there are no 
hidden or small pieces of paper left behind.
Reboot your machine by powering OFF and ON using the 
•
On/Off button at the front of your machine. 
Select a percentage for enlargement, or select the required 
•
paper tray and Auto % reduce/enlarge.
Check to see if Transparencies are selected on the 
• Paper 
Type  screen.  The...

8-23
User Guide Problem Solving
Xerox 700 Digital Color Press
- Check to see if the machine is in Power Saver mode. Press the 
Power Saver button on the control panel
The Touch Screen is Completely Dark
- Use the Brightness Dial on the left side of the control panel to 
adjust the brightness of the Touch Screen.
The Touch Screen is not Bright Enough Corrective Action
Problem
- If you are experiencing problems feeding certain types of 
documents, ensure that the document media is suitable for the...

8-24User Guide
Problem Solvin
gXerox 700 Digital Color Press
Cause: Unable to process job template due to insufficient hard disk spac\
e.
Remedy: Remove unnecessary data from the hard disk to increase free disk\
 space.
Cause/Remedy
Code
Cause: Unable to store any documents with 2 Sided Book Copy feature. 
Remedy: Check the 2 Sided Book Copy settings.
Cause: The machine is unable to process size, because the specified docu\
ment area is 
too small. 
Remedy: Increase resolution or scan area size.
Cause:...

8-25
User Guide Problem Solving
Xerox 700 Digital Color Press
Cause: When scanning a mixed size document using the 2 sided simultaneou\
s scan 
feature with400, or 600dpi, an error occurs. 
Remedy: Decrease [Scan Resolution] to [300dpi] or less, and rescan.
Cause/Remedy
Code
Cause: An incompatible combination of features are specified in the docu\
ment scan 
conditions. 
Remedy: Check the selected options.
Cause: The paper size of the tray selected for auto tray is different fr\
om the paper size 
of...

8-26User Guide
Problem Solvin
gXerox 700 Digital Color Press
Cause/Remedy
Code
Cause:  The Finisher malfunctioned.
Remedy:Check for any obstructions in the paper path and clear them.
•
Power off/on the machine, and if necessary, resend/restart your print/co\
py job.  If 
•
the fault continues, contact the Customer Support Center.
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