Xerox Documate 4830 User Guide

Xerox® DocuMate® 4830 Scanner Loading Documents to Scan
22User Guide
•TWAIN and WIA Interface—this option uses your scanner’s TWAIN interface to scan. Select 
scanning options before scanning, put the document in the scanner, then click the Scan 
button in the TWAIN interface window. 
Please see the TWAIN Scanning Guide on the installation disc for instructions.  You can also 
click the Help button in the TWAIN interface to open the instructions in an Internet browser.
•ISIS Interface—This option uses...

User Guide23
Maintenance
This section contains information about maintenance, troubleshooting, uninstalling, scanner 
specifications, and spare parts.
Safety Precautions
When servicing the scanner you should take the following precautions to ensure your safety and 
prevent damage to the scanner.
Do These
• Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing 
alcohol may irritate sensitive skin.
• Only perform scanner maintenance as described in this chapter.
• Keep...

Xerox® DocuMate® 4830 Scanner Maintenance
24User Guide
Hardware Properties
You can use the scanner’s properties page to keep track of scanner maintenance, change some of 
the hardware options, configure the scanner interface behavior, and adjust application options 
that may be available for your scanner.
To open the scanner hardware properties page:
•Windows 7 and later—from the Windows Control Panel, open Hardware and Sound and 
then Devices and Printers. Right-click on the scanner and then select Scan...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide25
Scanner Settings
•Counters—click the reset button next to the counter you want to set back to 0.
Power Settings
•Sleep mode—sleep mode is the low-power state when the scanner is not in use. You can 
adjust the amount of time you want the scanner to wait before it goes into low power. 
Click the green enter button to save any changes in the Sleep mode field.
Click the red reset button to reset to the default timeout value.
•Power off—input the number...

Xerox® DocuMate® 4830 Scanner Maintenance
26User Guide
Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning 
opens after a few moments.
1. Open the Automatic Document Feeder cover.
Do not attempt to remove a jammed page with the scanner closed.
– If the page is jammed at the start of the paper path carefully pull it out of the scanner.
– If the page is jammed farther in the ADF, use the manual feed wheel to feed the jammed 
page through the...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide27
1. Wet a soft cloth with some Isopropyl rubbing alcohol (70%).
2. Open the Automatic Document Feeder cover.
3. Wipe clean the rollers in the scanner. Rotate the rollers to clean the entire surface.
The following illustration shows where the rollers are located in the scanner. 
4. Close the ADF door.
5. Lift the scanner lid. 

Xerox® DocuMate® 4830 Scanner Maintenance
28User Guide
6. Wipe clean the glass strip on the underside of the duplex lamp module. Wipe clean the glass 
strip in the body of the scanner.
7. Close the scanner when you’re finished.
Cleaning the Scanner Glass
Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best 
quality scanned item, wipe the scanner glass with a soft, dry, clean cloth to rid the glass of dust or 
other debris.
If any residue remains after wiping...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide29
After replacing a part as described in this section, reset the counter in the scanner properties page 
in the Windows Control Panel. On the Device Settings tab, click on the red reset button next the 
part counter that you replaced.
Replacing the ADF Pad Assembly
Problems with documents feeding into the ADF is an indication that the pad is wearing thin. The 
usage life of the ADF pad varies by what type of documents are generally scanned. Scanning...

Xerox® DocuMate® 4830 Scanner Maintenance
30User Guide
2. Squeeze the plastic clamp that holds the pad assembly in place.
3. Lift the pad up and out of the scanner.
4. Remove the tension spring that is located under the ADF pad.
5. Place the new tension spring in the scanner.
6. Place the new ADF pad in the scanner on top of the tension spring.
7. Press down on the ADF pad until you hear a "click" when it locks in place.
8. Close the scanner when you’re finished.
Replacing the Feed Roller
The...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide31
Replacement parts can be purchased from the Parts & Accessories page for your scanner at 
www.xeroxscanners.com
.
1. Open the Automatic Document Feeder cover.
The roller assembly fits in a channel in the ADF cover.
2. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, 
rotate it upward until the small lock flange is completely free.
3. Remove the roller from the scanner and discard it, it cannot be...