Xerox Documate 4830 User Guide

Xerox® DocuMate® 4830 Scanner Maintenance
32User Guide
5. Insert the left end of the new roller assembly into the hole in the roller channel. Angle the 
roller module up and into the roller channel. Align the tab on the lock flange with the slot in 
the scanner.
Hold the feed roller module fully in the scanner door while you lock it in place. 
6. Use the lever to rotate the locking tab into the slot in the scanner.  Push on the lever until it 
clicks in place and locks the roller in the scanner. 
The...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide33
•Did you select another image source in the scanning software? If you use multiple 
imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, 
you may have selected another source for images. Make sure Xerox
® DocuMate® 4830 is 
selected as the scanner.
Problem: Why does my scanner not function after performing a system restore on Windows?
The system restore process may have corrupted some of the driver components....

Xerox® DocuMate® 4830 Scanner Maintenance
34User Guide
Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when 
the USB cable is plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1. Unplug the power cable from the scanner.
2. Restart your computer.
3. After the restart is complete, plug the power cable back in.
Problem: When using "Create single image files" not all of the pages scanned are...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide35
3. Find OneTouch and uninstall it using the change/remove options. Follow the wizard through a 
complete removal of the OneTouch program. 
4. Unplug your scanner's USB cable from the computer. 
5. Reboot your computer. 
6. Install Internet Explorer. 
7. Install your scanner driver.
Problem: With AutoCrop to Original selected, sometimes I get blank pages, or pages with lines. 
The pages were probably scanned in crooked, or skewed. To use AutoCrop...

Xerox® DocuMate® 4830 Scanner Maintenance
36User Guide
Error Light Troubleshooting Codes
Normal Operation
•Steady blue: indicates the scanner is ready to scan.
•Slow flashing blue: indicates the scanner is in low power mode.
•Rapid flashing blue: indicates the scanner is waking up from low power mode.
•Steady red: the scanner is busy or it is not connected to the computer. 
•Flashing red: the scanner is reporting an error.
Error Codes
The status light indicates the current state of the scanner. If your...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide37
Uninstalling Your Scanner
Use the options in the Windows Control Panel to remove the scanner driver and modules, and any 
other software provided with the scanner.
Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner 
driver. Unplug the USB cable when directed to do so in the instructions below.
Open the list of installed programs in the Windows Control panel.
• Windows XP: Open Add/Remove Programs
• Windows...

Xerox® DocuMate® 4830 Scanner Maintenance
38User Guide
Xerox® DocuMate® 4830 Specifications
Scanner Specifications
Document Requirements
Minimum Item Size 4 x 4.13 inches (102 x 105 mm)
Maximum Item Size 11.7 x 118 inches (297 x 2997 mm)
Note: The maximum page length is 38 inches (965 mm) when scanning in 
Black and White at 600 dpi.
Capacity
75 pages of 20lb printer paper (75–80 g/m
2)
Paper Thickness
14–28 lbs. (53–105 g/m
2)
Document Requirements (Flatbed)
Minimum Item Size 0.5 x 0.5 inches (13 x 13...

Maintenance Xerox® DocuMate® 4830 Scanner
User Guide39
Scanner Dimensions
Width 22.9 inches (581 mm)
Depth 19.6 inches (499 mm)
Height 7.6 inches (194 mm)
Weight 26.4 pounds (12 kg)
Power Information
Power Supply APD DA-48M24
DC Jack, 3P, 100~240Vac, 24Vdc, 2A, 48W, Class 1, ENERGY STAR, RoHS
Scanner Rating
Xerox
® DocuMate® 4830 (P/N 85-0302-000 and higher)
24Vdc, 2.0A
Xerox
® DocuMate® 4830 (P/N 85-0312-000 and higher)
24Vdc, 1.25A
Power consumption
Xerox
® DocuMate® 4830 (P/N 85-0302-000 and higher)
...

Xerox® DocuMate® 4830 Scanner Maintenance
40User Guide
Checking Your Scanner Version
The scanner’s part number is located on the data plate, starting with an 85 in the format P/N: 85-
####-#00; the image below is shown for example only:
Xerox® DocuMate® 4830 Parts List
Part NamePart Number
Feed Roller 57-0151-000
ADF Pad
Tension Spring57-0150-000
USB Cable 35-0118-000
AC Power Cord 35-0103-000 (US)
35-0104-000 (EUR)
35-0105-000 (UK)
Power Supply 37-0095-000 

User Guide41
Appendix A: Regulatory 
Information
Basic Regulations
United States (FCC Regulations)
This equipment has been tested and found to comply with the limits for a Class A digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference when the equipment is operated in a commercial environment. This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used 
in accordance with...