Amanda Work Group Administrations 7 Xx Instructions Manual

Chapter 3: Monitoring Amanda 31
This allows the installer or administrator to:
 Check on the results of configuration changes
 Have trace information available if he needs to call customer support 
for assistance
The trace files are restricted in size to 1300 kilobytes (1.3 MB). This keeps 
the files manageable, and allows the trace files to be copied to a standard 
3.5-inch floppy disk. 
N
OTE:Because of this size limitation, when the trace file reaches 
its maximum size, it deletes the initial...

32 Administering [email protected]/DOS
4. To close the Server Trace window, do one of the following:
 Click Cancel.
 Click Close Trace Window   on the toolbar.
To start (and stop) a trace to file:
1. Do one of the following:
 On the Administer menu click Trace to File then Start….
 Click Start Trace File   on the toolbar.
The default trace file is TRACE.OUT. It is located on your workstation 
in the directory where Amanda Monitor is installed.
2. On the Administer menu, click Trace to File then View…...

Chapter 3: Monitoring Amanda 33
Displaying a List of Mailboxes
If you are running Amanda as a voice server, you can display a list of the 
mailboxes currently connected to the voice server as clients. You can also 
disconnect those mailboxes from Amanda Monitor.
To display a list of mailboxes:
1. On the Administer menu, click Mailboxes….
The Voice Server Mailboxes dialog box appears.
For example, 122U means that Mailbox 122 is using one of the client 
programs. 999A means that there is currently a...

34 Administering [email protected]/DOS
2. Click Done to exit the Voice Server Mailboxes dialog box when you are 
done.
You can disconnect users without having to shut down the system.
To disconnect a mailbox:
1. On the Administer menu, click Mailboxes….
The Voice Server Mailboxes dialog box appears.
2. Select a user from the Active Mailbox list box then click Disconnect.
3. Repeat step 1 as necessary.
4. Click Done to exit.
Resetting the Date and Time
You can reset Amanda’s date and time while she is...

Chapter 3: Monitoring Amanda 35
For example, you can copy a trace file from the voice server to your 
workstation or you can copy files to be used in a fax-on-demand application 
from your workstation to the voice server.
To copy a file:
1. On the File menu, click Copy….
The Copy dialog box appears.
2. Indicate the name and location of the file to be copied. 
If the file is on your workstation (or network), you can click Browse… 
to locate the file.
3. Select the Local or Voice Server option button to...

36 Administering [email protected]/DOS
5. Select the Local or Voice Server option button to indicate the location of 
the new file. 
6. Click Copy.
If the file already exists, the Confirm File Replace dialog box appears.
7. Do one of the following:
 To replace the existing file, click Yes.
 To preserve the existing file, click No and type a unique name for 
your file in the Copy dialog box.
8. When “File copy completed” appears at the bottom of the Copy dialog 
box, click Cancel or copy another file....

Chapter 3: Monitoring Amanda 37
The Main Screen
UsersReportsShutdownFilecopyDate/TimeAutocreateMain
The Amanda Company’sUsage: 0/78% Time: 07/21/95 10:53:07
[email protected]/DOSUsers: 157 Started: 07/18/95 03:13:00
Call Processing System Space: 21:4755% Shutdown: 07/25/95 01:30
Version 6.12/5.54 Calls: 1267 Faxes: 1:  Idle
Notify
At 07/21/95 10:53:00
Port Mailbox Status Calls Last Port Mailbox Status Calls Last
1/A 103 PCPM 375 10:53 13/A 132 BUSY 21 10:53
2/A 117 RECORDING 202 10:51 14/A 173 RECORDING...

38 Administering [email protected]/DOS
Filecopy Alt+F allows you to copy a file (for example to copy 
C:\AMANDA\TRACE.OUT to a diskette).
Date/Time Alt+D allows you to change the system date and time.
Autocreate Only for Amanda systems that use The Amanda Company 
voice boards for Norstar. Alt+A allows you to create a 
mailbox for each extension defined for the KSU.
General Information
Amanda displays general system information in the Main screen below the 
menu bar.
VersionThe current version of Amanda...

Chapter 3: Monitoring Amanda 39
Amanda shows the current activity of each port in columns.
Shutdown The next time Amanda is scheduled to shut down automat-
ically. Shutdowns can be scheduled daily, weekly, or nev-
er as defined by Amanda’s system configuration options.
FaxesThe fax status. Usually you see a number for each fax mo-
dem (1–4) and the status Idle, Send, or Receive (depend-
ing on whether the fax is waiting, sending data, or 
receiving data). If this field is blank, the configuration op-...

40 Administering [email protected]/DOS
Resetting Ports
You can reset individual ports on the Amanda system without shutting down 
the system. Resetting a port forces a hangup and changes the port’s status to 
IDLE.
C
AUTION:Anyone using the port being reset will be disconnected 
without warning.
HANGUPProcessing a hang up
HOLDHas the caller on hold
IDLENot processing a call
LOGINProcessing a user who has logged on 
to hear messages
MAILDelivering messages.
MENU:1–8Menu command selected from top 
level...