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Amanda Work Group Administrations 7 Xx Instructions Manual

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Page 61

Chapter 4: Recording the Greetings 51
The following figure of the Auto screen shows the settings for the first 
scheduling record. This record starts greeting 1.
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  990 Comment: GREETING Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1









Enabled Change On:05/23/1997  At 08:00Restrict To: MTWTFS S
YESAnd Every:0 month(s)1 day(s)YYYYYNN
0 hour(s)0 minute(s) Next Change:...

Page 62

52 Administering [email protected]/DOS
The next figure of the Auto screen shows the settings for the second and third 
scheduling record which start greetings 2 and 3.
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  990 Comment: GREETING Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1
NEXT:  05/23/97 12:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 2
NEXT:  05/23/97 17:30;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 3...

Page 63

Chapter 4: Recording the Greetings 53
The following figure of the Auto screen shows the settings for the 
scheduling record that overrides the Friday evening use of greeting 3 (the 
office is closed) on May 23. Notice that this and the other records for the 
holiday are enacted only once, rather than on a regular basis. Setting all the 
And Every fields (months, days, hours, and minutes) to 0 insures that 
Amanda performs the scheduled change only once. Because of that, it is not 
necessary to restrict...

Page 64

54 Administering [email protected]/DOS
The next figure of the Auto screen shows the settings for the scheduling 
record that overrides the Monday morning use of greeting 1 on May 26. 
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  990 Comment: GREETING Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1
NEXT:  05/23/97 12:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 2
NEXT:  05/23/97 17:30;   RNA -> 0   DND -> ON   CS ->...

Page 65

Chapter 4: Recording the Greetings 55
The next figure of the Auto screen shows the settings for the scheduling 
record that overrides the Monday afternoon use of greeting 2 on May 26. 
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  990 Comment: GREETING Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1
NEXT:  05/23/97 12:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 2
NEXT:  05/23/97 17:30;   RNA -> 0   DND -> ON   CS...

Page 66

56 Administering [email protected]/DOS
The next figure of the Auto screen shows the settings for the scheduling 
record that overrides the Monday evening use of greeting 3 on May 26. 
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  990 Comment: GREETING Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1
NEXT:  05/23/97 12:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 2
NEXT:  05/23/97 17:30;   RNA -> 0   DND -> ON   CS ->...

Page 67

Chapter 4: Recording the Greetings 57
More Holiday Samples
The following example shows how to change a greeting for a holiday that 
occurs annually on the same date, such as New Year’s Day.
The time for this record is one minute after the starting time for the record 
that initiates the usual morning or business-hours greeting. This guarantees 
that Amanda changes to the holiday greeting after the open greeting record, 
in case Amanda executes the two records on the same day. To program a 
holiday that...

Page 68

58 Administering [email protected]/DOS
Recording Caller Instructions
The caller instructions menu is heard after the company greeting. Typically, 
it provides options for reaching departments or listening to information. 
Unless you change the configuration, mailbox 991 is the Caller Instructions 
mailbox. Its security code is 991, which should be changed as soon as 
possible. 
You might record more than one set of caller instructions, depending on the 
number of initial greetings you have.
See “Appendix...

Page 69

Chapter 4: Recording the Greetings 59
 Add to the end of the recording by pressing 3.
 Cancel the recording by pressing 4.
7. Save the recording by pressing 9.
8. To finish, hang up.
N
OTE:The caller instructions are very important, because Aman-
da plays them whenever she has no other specific instruc-
tions.
N
OTE:You can also record this greeting using Amanda Messen-
ger. See [email protected]/DOS Workstation Fea-
tures for more information.
Sample Instructions for Mailbox 991
The following are...

Page 70

60 Administering [email protected]/DOS
Sample Scheduling Records for Mailbox 991
This section shows how to schedule the sample greetings using either 
Amanda Administrator or the Auto screen.
Using Amanda Administrator
If you are running Amanda as a voice server, you use Amanda Administrator 
to create scheduling records. For more information, see “Creating Scheduling 
Records” on page 156.
The following figures and explanations show how to schedule the two 
greetings in “Sample Instructions for Mailbox...
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