Amanda Work Group Administrations 7 Xx Instructions Manual

Chapter 4: Recording the Greetings 61
The following figure of the Auto Scheduler window shows the settings for 
the first scheduling record. This record starts greeting 1.
Greetings 2 has similar settings. Notice that you select the time using 
A.M. 
and 
P.M., but that the Scheduler Records list box uses the 24-hour format. 

62 Administering [email protected]/DOS
Using the Auto Screen
If you are running Amanda as a standalone system, you use the Auto screen 
to create scheduling records. For more information, see “Creating Scheduling 
Records” on page 165.
The following figures and explanations show how to schedule the two 
greetings in “Sample Instructions for Mailbox 991” on page 59. It shows the 
scheduling records for an Amanda system that was initialized May 23, 1997.
To play greeting 1 on weekdays and greeting 2...

Chapter 4: Recording the Greetings 63
The following figure of the Auto screen shows the settings for the first 
scheduling record. This record starts greeting 1.
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  991 Comment: INSTRUCTIONS Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1









Enabled Change On:05/23/1997  At 08:00Restrict To: MTWTFS S
YESAnd Every:0 month(s)1 day(s)YYYYYNN
0 hour(s)0 minute(s) Next...

64 Administering [email protected]/DOS
The next figure of the Auto screen shows the settings for the second 
scheduling record. This record starts greeting 2.
Save Esc/EXIT  PgDn/NEXT  PgUp/PREVAuto
Mailbox:  991 Comment: INSTRUCTIONS Security Code:
Extension:
Directory Name 1: Directory Name 2:
NEXT:  05/23/97 08:00;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 1
NEXT:  05/23/97 17:30;   RNA -> 0   DND -> ON   CS -> OFF   GRT -> 2








Enabled Change On:05/23/1997  At 17:30Restrict To: MTWTF S S...

Chapter 4: Recording the Greetings 65
the Mailbox window of Amanda Administrator or the Dir Name 1 and Dir 
Name 2 fields on the Users screen.
For example, “Mary” translates to 6279, while “Jo Ann” translates to 56266. 
When Amanda matches a Directory Name, she plays the Name and 
Extension recorded for that mailbox. Therefore, it is very important that 
users record their Name and Extension. For example, Eric Cantona might 
record “Eric Cantona, Extension 124.” If a user has not recorded a Name and...

66 Administering [email protected]/DOS
3. Press 1 to select Greeting 1.
4. Press 2 to record the greeting. 
5. Press # as soon as you finish speaking.
6. After any recording, you can:
 Review the recording by pressing 1.
 Rerecord by pressing 2.
 Add to the end of the recording by pressing 3.
 Cancel the recording by pressing 4.
7. Save the recording by pressing 9.
8. To finish, hang up.
N
OTE:You can also record this greeting using Amanda Messen-
ger. See [email protected]/DOS Workstation Fea-
tures...

Chapter 5:
Setting Up Mailboxes
Overview
The design of [email protected]/DOS depends upon the mailboxes that 
you have defined. What a caller hears and can do is controlled by the 
mailbox that the caller is accessing at the moment and how that mailbox is 
configured. When you configure a particular user’s mailbox, you control 
what that user can do with Amanda and what he can change about his 
mailbox.
You can create mailboxes based on a template or as a copy of any existing 
mailbox. Using a template...

68 Administering [email protected]/DOS
Using a Template
Setting up the mailbox template effectively at the beginning can save you 
the most administration time down-the-road. Always create a new mailbox 
from the existing mailbox that matches the new mailbox most closely, even 
if that is not the mailbox template. Asking users about their personal 
preferences can be very effective. A sample questionnaire is included in this 
section for that purpose.
You can create a mailbox as a copy of the mailbox...

Chapter 5: Setting Up Mailboxes 69
Also make sure that the template specifies group 1, the default group number 
for the Company Greeting mailbox (usually mailbox 990). Otherwise the 
new mailboxes cannot be reached from that mailbox, and outside callers can 
never reach the users with those mailboxes.
Using Templates with an Amanda/Norstar System
For Amanda systems that are connected to Norstar KSUs, the default 
template mailbox (997) has predefined notification records. These 
notification records...

70 Administering [email protected]/DOS
User Questionnaire
Question 
Circle 
ResponseAdministrative Action to 
Mailbox Fields1
1)  How many times should the tele-
phone ring before Amanda takes a mes-
sage?1     2     3
4     5     6
7     8     9Set Adjust Maximum Rings or Maximum 
Rings to the circled number.
2)  Should Do Not Disturb (DND) be 
permanently ON, permanently OFF, or 
under your control?
(When ON, your telephone never rings, 
but callers can leave messages. When 
OFF, the telephone always...